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Troubleshooting and information code
Troubleshooting and information code
Troubleshooting
If you have any of the problems listed below try the solutions given.
Problem
Cause
Action
General
The buttons cannot
be pressed properly.
Foreign matter may
be caught between the
buttons.
Remove the foreign matter
and try again.
For touch models: Moisture
is on the exterior.
Wipe the moisture from
the exterior.
Child lock is activated.
Deactivate Child lock.
The time is not
displayed.
The Eco (power-saving)
function is set.
Turn off the Eco function.
The oven does not
work.
Power is not supplied.
Make sure power is
supplied.
The door is open.
Close the door and try
again.
The door open safety
mechanisms are covered in
foreign matter.
Remove the foreign matter
and try again.
The oven stops while
in operation.
The user has opened the
door to turn food over.
After turning over
the food, press the
START/+30s
button again
to start operation.
Problem
Cause
Action
The power turns off
during operation.
The oven has been cooking
for an extended period of
time.
After cooking for an
extended period of time,
let the oven cool.
The cooling fan is not
working.
Listen for the sound of the
cooling fan.
Trying to operate the oven
without food inside.
Put food in the oven.
There is not sufficient
ventilation space for the
oven.
There are intake/exhaust
outlets on the front and
rear of the oven for
ventilation.
Keep the gaps specified
in the product installation
guide.
Several power plugs are
being used in the same
socket.
Designate only one socket
to be used for the oven.
There is a popping
sound during
operation, and the
oven doesn't work.
Cooking sealed food or
using a container with a
lid may causes popping
sounds.
Do not use sealed
containers as they may
burst during cooking
due to expansion of the
contents.
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8/9/2021 5:33:34 PM
8/9/2021 5:33:34 PM