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English
Troubleshooting and information code
Troubleshooting and information code
Problem
Cause
Action
1.
Water drips.
2.
Steam emits
through a door
crack.
3.
Water remains in
the oven.
There may be water or
steam in some cases
depending on the food.
This is not an oven
malfunction.
Let the oven cool and then
wipe with a dry dish towel.
The brightness inside
the oven varies.
Brightness changes
depending on power
output changes according
to function.
Power output changes
during cooking are not
malfunctions. This is not an
oven malfunction.
Cooking is finished,
but the cooling fan is
still running.
To ventilate the oven, the
cooling fan continues to
run for about 3 minutes
after cooking is complete.
This is not an oven
malfunction.
Turntable
While turning, the
turntable comes out
of place or stops
turning.
There is no roller ring,
or the roller ring is not
properly in place.
Install the roller ring and
then try again.
The turn table drags
while turning.
The roller ring is not
properly in place, there
is too much food, or the
container is too large and
touches the inside of the
microwave.
Adjust the amount of food
and do not use containers
that are too large.
The turn table rattles
while turning and is
noisy.
Food residue is stuck to the
bottom of the oven.
Remove any food residue
stuck to the bottom of the
oven.
Problem
Cause
Action
Grill
Smoke comes out
during operation.
During initial operation,
smoke may come from the
heating elements when
you first use the oven.
This is not a malfunction,
and if you run the oven
2-3 times, it should stop.
Food is on the heating
elements.
Let the oven cool and then
remove the food from the
heating elements.
Food is too close to the
grill.
Put the food a suitable
distance away while
cooking.
Food is not properly
prepared and/or arranged.
Make sure food is properly
prepared and arranged.
Oven
The oven does not
heat.
The door is open.
Close the door and try
again.
Smoke comes out
during preheating.
During initial operation,
smoke may come from the
heating elements when
you first use the oven.
This is not a malfunction,
and if you run the oven
2-3 times, it should stop.
Food is on the heating
elements.
Let the oven cool and then
remove the food from the
heating elements.
MC28A6036QK_TL_DE68-04544C-00_EN.indd 174
MC28A6036QK_TL_DE68-04544C-00_EN.indd 174
8/9/2021 5:33:34 PM
8/9/2021 5:33:34 PM