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Operation of your Samsung EHS Heat Pump

Setting the Clock and Backlight

1. 

Press 

User Set 

once 1 shows on the screen.

2. 

Press 

up

 until 2 shows, 

3. 

Press 

right

 twice, Year will show, use 

up

 to change year, press 

Set

, 22 appears, 

4. 

Press 

right

 Month will be flashing, adjust Month with 

up

,

5. 

Press 

right

, day will be flashing, adjust day with 

up

6. 

Press 

Set

. 22 shows, press 

up

 once, 23 shows, 

7. 

Press 

right

, day and time are shown, day will be flashing, use 

up

 to adjust day, 

8. 

Press 

right

, AM or PM will be flashing, use 

up

 to adjust AM, PM or both (24-hour clock),

9. 

Press 

right

, hour will flash, press 

up

 to adjust hours,

10. 

Press 

right

, minutes will flash, use 

up

 to adjust minutes, 

11. 

Press 

Set

.

12. 

23 shows, Press 

left

 2 flashes, press 

up

 twice 4 flashes, 

13. 

Press 

right

, 4 0511 shows, 05 flashes. This is the backlight time,

14. 

Press 

up

 until 30 flashes, 

15. 

Press 

Set

, it will now stay on for 30 seconds,

16. 

Press 

ESC

 to finish and return to normal screen.

Starting the unit in heating mode

Press the power button (top left) 

AU

 or 

0.0C

 will show, the unit is automatic mode using an external 

run signal. Turn up your thermostats or underfloor heating to send a run signal to the unit, the pump 
will start within 3 minutes, a little house with a circle around it appears in the status window, the 
compressor in the outdoor unit starts after 3 minutes, you will see the symbol for the compressor in 
the status screen. It’s a little milk churn with a C in it.  The pipework will begin to heat up. 

Check the flow temperature by pressing oval View button, it will show 4 sensors. The house is the 
temperature at the remote controller which is not used. The house with the circle around it is the 
water outlet temperature from the heat pump. The Christmas tree is the air temperature outside. The 
tap is the cylinder temperature.

Over time the unit will warm up, now check all the radiators or under floor loops are hot as well. 

 
Starting the System in hot water mode 

Clean the filter balls.

Press 

DHW on/off

 (power) button to start the unit, top right button. 

A picture of a tap appears with dots by it, press 

Mode

 until 2 dots appear. This means the HP will heat 

the water with help from the immersion.

Set the cylinder temperature press the 

oval Set

 button then press 

until 48°C shows. The heat 

pump will start heating the cylinder if its colder than 43°C and will heat it up to 50°C then it will stop. 

The unit will take up to 6 minutes to start in Hot water mode, be patient 

When the unit is heating the cylinder, this coke can symbol shows on the controller. The HW valve will 
open but the heating valve will not close for 40 seconds, this is normal.

Please search YouTube for Freedom Heat Pumps for detailed videos on how to operate your Samsung EHS heat pump

Operation of your Samsung EHS Heat Pump

Energy Usage and Running Costs

Your Samsung EHS heat pump will use more energy during the winter 
months when the ambient air temperature is cooler. Don’t be alarmed if 
you see these winter months accounting for a large percentage of your 
annual heating bill, as illustrated in the chart to the right, the system will 
use much less energy during the warmer seasons.

You should make a note of your running costs each month from the 
electricity meter, they are around the same size as a circuit breaker and 
look like the below image. 

Month

%  Energy used / month

January

19%

February

17%

March

12%

April

7%

May

4%

June

2%

July

1%

August

1%

September

4%

October

6%

November

12%

December

15%

Date

Time

Electric Meter 1 (kWh)

Electric Meter 2 (kWh)

Electric Meter for the 

 whole house (kWh)

Each month, make a note of the date, time, each electric meter reading, and the reading of electric meter for the whole house.  
You may also wish to take a photo of the house meter.

Summary of Contents for MIM-E03 A

Page 1: ...Air Source Heat Pump Handover and Maintenance Log Book Model Numbers MIM E03 A and B N AE 050 090 120 140 160JXYDEH ...

Page 2: ...anty covering only the Samsung components The Samsung warranty covers parts only Any labour charges for replacing faulty parts are not covered Your installer may offer you a full parts labour and call out warranty as part of their maintenance agreement but you need to discuss this with the installer maintenance company The Samsung warranty does not cover radiators cylinders UFH valves pumps etc It...

Page 3: ...ich looks like this you should not use this or press the buttons it is used for commissioning and fault diagnosing the system only On Youtube search for freedom heat pumps there are videos showing how to use the controller faults etc Normally the controller will show AU or 0 0c on the left and a tap in the right hand top corner This is normal it means the system is controlled by external thermosta...

Page 4: ...oks like when the unit is running in Hot Water Mode Overview of the Samsung Controller The outing mode button sets the hot water cylinder temperature to 25 C but has no effect on heating this is ideal for when you go away on holiday etc If you turn all thermostats down as well the heat pump won t run which will save money The Silent mode button is not used due to risk of freezing up etc Location F...

Page 5: ...ws that the Immersion heater is running Shows that the hybrid boiler is running Hybrid systems only 9 Shows that the water circulation pump is running Shows that the hot water valve is open and the heat pump is heating the hot water cylinder Shows that the unit is in defrost mode see defrost video on you tube Shows that the unit is in freezing control mode when the outdoor temp us below 10 C the u...

Page 6: ...utside The tap is the cylinder temperature Over time the unit will warm up now check all the radiators or under floor loops are hot as well Starting the System in hot water mode Clean the filter balls Press DHW on off power button to start the unit top right button A picture of a tap appears with dots by it press Mode until 2 dots appear This means the HP will heat the water with help from the imm...

Page 7: ...the overheat thermostat is set to 70 C On a Telford cylinder set the stat to 5 Press the mode button until a bath symbol shows on the Samsung remote controller this will force the immersion heater on Check immersion heater works properly Measure the current drawn by the heater it should be 12 13 Amps Measure the temperature of the flow using the remote controller Measure the flow rate from the flo...

Page 8: ...eturn at Heat Pump Flow Rate Return from Header Flow out of Header Flow into Header Return from Heating Maintenance Form Year 3 The engineer should leave a copy of this form with the home owner as evidence of an annual service to keep up with the warranty Heating Mode Commissioning Data What type of system do you have Pre plumbed Separate Cylinder Is there a Header Buffer or Heat Exchanger install...

Page 9: ...eturn at Heat Pump Flow Rate Return from Header Flow out of Header Flow into Header Return from Heating Maintenance Form Year 5 The engineer should leave a copy of this form with the home owner as evidence of an annual service to keep up with the warranty Heating Mode Commissioning Data What type of system do you have Pre plumbed Separate Cylinder Is there a Header Buffer or Heat Exchanger install...

Page 10: ...eturn at Heat Pump Flow Rate Return from Header Flow out of Header Flow into Header Return from Heating Maintenance Form Year 7 The engineer should leave a copy of this form with the home owner as evidence of an annual service to keep up with the warranty Heating Mode Commissioning Data What type of system do you have Pre plumbed Separate Cylinder Is there a Header Buffer or Heat Exchanger install...

Page 11: ... trademarks of Samsung Electronics Co Ltd Specifications and designs are subject to change without notice Non metric weights and measurements are approximate All data were deemed correct at time of creation Samsung is not liable for errors or omissions All brand product service names and logos are trademarks and or registered trademarks of their respective owners and are hereby recognized and ackn...

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