6-19. General diagnosis
6. Self Diagnosis & Trouble Shooting
To do list
221
PROBLEM
SOLUTION
The refrigerator
does not work at all or it
does not chill sufficiently.
• Check that the power plug is properly connected.
• Check if the set temperature on the digital display is warmer than the freezer or
fridge inner temperature. If it is, set the refrigerator colder.
• Is the refrigerator in direct sunlight or located near a heat source?
• Is the back of the refrigerator too close to the wall, preventing proper ventilation?
The food in the fridge is
frozen.
• Check if the set temperature on the digital display is too low.
• Try setting the refrigerator to a warmer temperature.
• Is the temperature in the room too low? Set the refrigerator warmer.
• Did you store the food which is juicy in the coldest part of the refrigerator?
Try moving those items to the other shelves in the fridge instead of keeping them
in the colder areas or bins.
You hear unusual noise
or sounds.
• Check that the refrigerator is level and stable.
• Is the back of the refrigerator too close to the wall, preventing proper ventilation?
Try moving the back of the refrigerator at least 2 inches from the wall.
• Was anything dropped behind or under the refrigerator?
• A “ticking” sound is heard from inside the refrigerator. It is normal and occurs
because various accessories are contracting or expanding according to the
temperature of the refrigerator interior.
• If it sounds as if something is hitting something else inside the refrigerator, this is
normal. The sound is caused by the compressor operating at high capacity.
