Samsung Multifunction Xpress M207 Series, User Manual

Page 1: ...ing the installation basic operation and troubleshooting on windows ADVANCED This guide provides information about the installation advanced configuration operation and troubleshooting on various OS environments Some features may not be available depending on models or countries ...

Page 2: ...and tray 37 Basic printing 50 Basic copying 56 Basic scanning 60 Basic faxing 61 3 Maintenance Ordering supplies and accessories 66 Available supplies 67 Storing the toner cartridge 68 Redistributing toner 70 Replacing the toner cartridge 72 Monitoring the supplies life 74 Setting the toner low alert 75 Cleaning the machine 76 Tips for moving storing your machine 82 4 Troubleshooting Tips for avoi...

Page 3: ...3 BASIC 5 Appendix Specifications 103 Regulatory information 112 Copyright 125 ...

Page 4: ...know before using the machine Key benefits 5 Features by model 7 Useful to know 12 About this user s guide 13 Safety information 14 Machine overview 19 Control panel overview 23 Turning on the machine 27 Installing the driver locally 28 Reinstalling the driver 29 ...

Page 5: ...sing recycled paper for saving energy Fast high resolution printing You can print with a resolution of up to 1 200 x 1 200 dpi effective output Fast on demand printing M207x series For single side printing 20 ppm A4 or 21 ppm Letter M2074 series For single side printing 18 ppm A4 or 19 ppm Letter Convenience Easy Capture Manager allows you to easily edit and print whatever you captured using the P...

Page 6: ...age 208 Print posters The text and pictures of each page of your document are magnified and printed across the multiple sheets of paper and can then be taped together to form a poster see Using advanced print features on page 208 You can print in various operating systems see System requirements on page 108 Your machine is equipped with a USB interface and or a network interface AirPrint AirPrint ...

Page 7: ...ystem Included Blank Not available Software Operating System M207x series M207xW series M207xF series M207xFW series M207xFH series M207xHW series Windows Mac Linux Software M207x series M207xW series M207xF series M207xFW series M207xFH series M207xHW series SPL printer driver PCL printer driver PS printer driver ...

Page 8: ...M207xW series only M207xFW series M207xHW series only SyncThru Web Admin Service M207xW series only M207xFW series M207xHW series only Easy Eco Driver Fax Samsung Network PC Fax a Download the software from the Samsung website and install it www samsung com find your product Support or Downloads Before installing check whether your computer s OS support the software Software M207x series M207xW se...

Page 9: ...ireless LANa M207xW series only M207xFW series M207xHW series only NFC printing scanning M207xW series only M207xFW series M207xHW series only Air Print M207xW series only M207xFW series M207xHW series only Google Cloud Print M207xW series only M207xFW series M207xHW series only Eco printing Control panel Duplex 2 sided printing Manual b USB memory interface Memory module Mass Storage Device HDD D...

Page 10: ...ward fax Send Receive forward email Send Receive forward server Scan Scanning to email Scanning to SMB server Scanning to FTP server Duplex scan Scan to PC Scan to WSD M207xW series only M207xFW series M207xHW series only Features M207x series M207xW series M207xF series M207xFW series M207xFH series M207xHW series ...

Page 11: ...Margin shift Edge erase Gray enhance Duplex copy a Depending on your country wireless LAN card may not be available For some counties only 802 11 b g can be applied Contact your local Samsung dealer or the retailer where you bought your machine b Windows only Features M207x series M207xW series M207xF series M207xFW series M207xFH series M207xHW series ...

Page 12: ... again Check the meanings of LED indications in this manual and troubleshoot accordingly see Understanding the status LED on page 94 A paper jam has occurred Open and close the scan unit see Front view on page 20 Check the instructions on removing jammed paper in this manual and troubleshoot accordingly see Clearing paper jams on page 90 Printouts are blurry The toner level might be low or uneven ...

Page 13: ... from your machine depending on its options or model you purchased The screenshots in this administrator s guide may differ from your machine depending on the machine s firmware driver version The procedures in this user s guide are mainly based on Windows 7 1 Conventions Some terms in this guide are used interchangeably as below Document is synonymous with original Paper is synonymous with media ...

Page 14: ...d is damaged or if the electrical outlet is not grounded This could result in electric shock or fire Do not place anything on top of the machine water small metal or heavy objects candles lit cigarettes etc This could result in electric shock or fire If the machine gets overheated it releases smoke makes strange noises or generates an odd odor immediately turn off the power switch and unplug the m...

Page 15: ...ectric shock or fire If the plug does not easily enter the electrical outlet do not attempt to force it in Call an electrician to change the electrical outlet or this could result in electric shock Do not allow pets to chew on the AC power telephone or PC interface cords This could result in electric shock or fire and or injury to your pet Do not forcefully pull the paper out during printing It ca...

Page 16: ...n below are only suggestions based on the units weight If you have a medical condition that prevents you from lifting do not lift the machine Ask for help and always use the appropriate amount of people to lift the device safety Then lift the machine If the machine weighs under 20 kg 44 09 lbs lift with 1 person If the machine weighs 20 kg 44 09 lbs 40kg 88 18 lbs lift with 2 people If the machine...

Page 17: ...diminish performance and could result in electric shock or fire The machine should be connected tothe power level which is specified on the label If you are unsure and want to check the power level you are using contact the electrical utility company a AWG American Wire Gauge Unplug this product from the wall outlet before cleaning the inside of the machine Do not clean the machine with benzene pa...

Page 18: ...st can be dangerous if inhaled or ingested Using recycled supplies such as toner can cause damage to the machine In case of damage due to the use of recycled supplies a service fee will be charged For supplies that contain toner dust toner cartridge waste toner bottle imaging unit etc follow the instructions below When disposing of the supplies follow the instructions for disposal Refer to the res...

Page 19: ...es Power cord Quick installation guide Software CDa a The software CD contains the printer drivers and software applications Misc accessoriesb b Miscellaneous accessories included with your machine may vary by country of purchase and specific model ...

Page 20: ...l goods may not be available depending on model or country see Features by model on page 7 Type A 1 Scanner lid 7 Output tray 2 Control panel 8 NFC Near Field Communication tag 3 Handle 9 Scanner glass 4 Tray 10 Scan unita b 5 Tray handle 11 Inner cover 6 Output support 12 Toner cartridge a Close the scanner lid before opening the scan unit b Be careful not to pinch your fingers ...

Page 21: ... tray 3 Document feeder output tray 11 NFC Near Field Communication tag 4 Document feeder output support 12 Scanner lid 5 Control panel 13 Scanner glass 6 Handle 14 Scan unita b a Close the scanner lid before opening the scan unit b Be careful not to pinch your fingers 7 Tray 15 Inner cover 8 Tray handle 16 Toner cartridge ...

Page 22: ...ere are various types of machine Some features and optional goods may not be available depending on model or country see Features by model on page 7 Type A Type B 1 USB port 2 Power receptacle 1 USB port 2 Network porta a M207xFW series only 3 Extension telephone socket EXT 4 Telephone line socket LINE 5 Power receptacle ...

Page 23: ... 4 Menu Opens Menu mode and scrolls through the available menus see Menu overview on page 31 5 Left Right Arrows Scrolls through the options available in the selected menu and increases or decreases values 6 Stop Clear Stops an operation at any time 7 Power Wakeup Turns the power on or off or wakes up the machine from the power save mode If you need to turn the machine off press this button for mo...

Page 24: ...he machine may use more toner depending on what is being printed You can only use this function if the machine s Samsung Easy Printer Manager program is installed If you are a Mac OS user you need to enable Screen Print Settings from the Samsung Easy Printer Manager to use the Print Screen feature a M207xW M207xFW series only 1 Darkness Adjusts the brightness level to make a copy for easier readin...

Page 25: ...ge 227 11 Stop Clear Stops an operations at any time 12 Power Wakeup Turns the power on or off or wakes up the machine from the power save mode If you need to turn the machine off press this button for more than three seconds 13 Start Starts a job 14 Power saver Goes into sleep mode 15 OnHook Dial When you press this button you can hear a dial tone Then enter a fax number It is similar to making a...

Page 26: ...ct Full Print Screen can only be used in the Windows and Mac operating systems You can only use this function with USB connected machine When printing the active window whole monitor screen using the print screen button the machine may use more toner depending on what is being printed You can only use this function if the machine s Samsung Easy Printer Manager program is installed If you are a Mac...

Page 27: ...switch Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 20 2 Power is turned on automatically For M207x series press Power Wakeup button on the control panel If you want to turn the power off press and hold Power Wakeup button for about 3 seconds ...

Page 28: ...r Linux on page 133 The installation window in this User s Guide may differ depending on the machine and interface in use Only use a USB cable no longer than 3 meters 118 inches 14 Windows 1 Insert the supplied software CD into your CD ROM drive If the installation window does not appear click Start All programs Accessories Run X Setup exe replacing X with the letter which represents your CD ROM d...

Page 29: ... reinstall the driver 15 Windows 1 From the Start menu select Programs or All Programs Samsung Printers Uninstall Samsung Printer Software 2 Follow the instructions in the installation window 3 Insert the software CD into your CD ROM drive and install the driver again see Installing the driver locally on page 28 ...

Page 30: ...w and Basic Setup This chapter provides information about the overall menu structure and the basic setup options Menu overview 31 Media and tray 37 Basic printing 50 Basic copying 56 Basic scanning 60 Basic faxing 61 ...

Page 31: ... 1 Select the Fax Copy or Scan button on the control panel depending on the feature to be used 2 Select Menu until the menu you want appears on the bottom line of the display and press OK 3 Press the arrows until the needed menu item appears and press OK 4 If the setting item has sub menus repeat step 3 5 Press OK to save the selection 6 Press Stop Clear to return to the ready mode Items Options F...

Page 32: ... RCV Start Code Auto Reduction Discard Size Junk Fax Setup DRPD Modea Change Default Resolution Darkness Original Size Manual TX RX Manual TX RX On Off Items Options Copy Feature Original Size Reduce Enlarge Darkness Normal Dark 1 Dark 5 Light 5 Light 1 Copy Feature Continue Original Type Text Text Photo Photo Collation On Off Layout Normal 2 Up 4 Up ID Copy Adjust Bkgd Off Auto Enhance Lev 1 Enha...

Page 33: ...s Original Type Collation Items Options System Setup Machine Setup Machine ID Fax Number Date Time Clock Mode Language Default Mode Power Save Auto Power Off Wakeup Event System Timeout Job Timeout Altitude Adj Auto Continueb Paper Substit b Toner Save Eco Settings Paper Setup Paper Size Paper Type Margin Items Options ...

Page 34: ...ems Options Network c M207xF series M207xFW series TCP IP IPv4 DHCP BOOTP Static TCP IP IPv6 IPv6 Protocol DHCPv6 Config Ethernet Ethernet Port Ethernet Speed Wi Fi Wi Fi ON OFF WPS Wi Fi Direct Wi Fi Signal WLAN Default Protocol Mgr HTTP WINS SNMPv1 v2t UPnP SSDP MDNS SetIP SLP Network Conf Network Continue Clear Settings a This option may not be available depending on your country b This option ...

Page 35: ...elay fax They are printed on reports If however they are not correct you need to change it for the correct time being Enter the correct time and date using arrows or numeric keypad see Keypad letters and numbers on page 202 Month 01 to 12 Day 01 to 31 Year requires four digits Hour 01 to 12 Minute 00 to 59 Clock Mode You can set your machine to display the current time using either a 12 hour or 24...

Page 36: ...tton to return to ready mode Refer to below links to set other settings useful for using the machine See Entering various characters on page 202 See Keypad letters and numbers on page 202 See Setting the paper size and type on page 45 See Setting up the fax address book on page 203 ...

Page 37: ...s Surface smoothness The smoothness of the print media affects how crisp the printing looks on the paper Some print media may meet all of the guidelines in this user s guide and still not produce satisfactory results This may be the result of the sheets characteristics improper handling unacceptable temperature and humidity levels or other variables over which cannot be controlled Before purchasin...

Page 38: ... adjust the paper guides 1 Paper width guide 2 Tray Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 20 If you do not adjust the guide it may cause paper registration image skew or jamming of the paper ...

Page 39: ...ine depending on its options or models Check your machine type see Front view on page 20 1 Open the tray Then adjust the tray size to the media size you are loading see Tray overview on page 38 2 Flex or fan the edge of the paper stack to separate the pages before loading papers 3 Place the paper with the side you want to print facing up ...

Page 40: ...g edge curl it may cause a paper jam or the paper can be wrinkled If you do not adjust the paper width guide it may cause paper jams 4 Squeeze the paper width guide and slide it to the edge of the paper stack without causing it to bend 5 When you print a document set the paper type and size for the tray see Setting the paper size and type on page 45 ...

Page 41: ...e printing quality and to prevent paper jams only load the available paper see Print media specifications on page 105 Flatten any curl on postcards envelopes and labels before loading them into the in the tray When printing on special media you must follow the loading guidelines see Printing on special media on page 41 6 Printing on special media The table below shows the special media usable in t...

Page 42: ...e flat with less than 6 mm curl and should not contain air Condition should not be wrinkled nicked nor damaged Temperature should resist the heat and pressure of the machine during operation Use only well constructed envelopes with sharp and well creased folds Do not use stamped envelopes Do not use envelopes with clasps snaps windows coated lining self adhesive seals or other synthetic materials ...

Page 43: ...the area where the envelope s seams meet Labels To avoid damaging the machine use only labels designed for use in laser printers When selecting labels consider the following factors Adhesives Should be stable at your machine s fusing temperature about 170 C 338 F Arrangement Only use labels with no exposed backing between them Labels can peel off sheets that have spaces between the labels causing ...

Page 44: ...aper When loading preprinted paper the printed side should be facing up with an uncurled edge at the front If you experience problems with paper feeding turn the paper around Note that print quality is not guaranteed Must be printed with heat resistant ink that will not melt vaporize or release hazardous emissions when subjected to the machine s fusing temperature for 0 1 second about 170 C 338 F ...

Page 45: ...etup Paper Size or Paper Type 3 Select the tray and the option you want 4 Press OK to save the selection 5 Press Stop Clear to return to ready mode If you want to use special sized paper such as billing paper select the Paper tab Size Edit and set Custom Paper Size Settings in the Printing Preferences see Opening Printing Preferences on page 52 8 Using the output support The surface of the output ...

Page 46: ...pt to load the following s of paper in order to prevent paper jam low print quality and machine damage Carbon paper or carbon backed paper Coated paper Onion skin or thin paper Wrinkled or creased paper Curled or rolled paper Torn paper Remove all staples and paper clips before loading Make sure any glue ink or correction fluid on the paper is completely dry before loading Do not load originals th...

Page 47: ...e depending on its options or models Check your machine type see Front view on page 20 On the scanner glass Using the scanner glass you can copy or scan originals You can get the best scan quality especially for colored or gray scaled images Make sure that no originals are in the document feeder If an original is detected in the document feeder the machine gives it priority over the original on th...

Page 48: ... or magazine lift the scanner lid until its hinges are caught by the stopper and then close the lid If the book or magazine is thicker than 30 mm start copying with the scanner lid open Be careful not to break the scanner glass You may get hurt Do not put hands while closing the scanner lid The scanner lid may fall on your hands and get hurt Do not look the light from inside of the scanner while c...

Page 49: ...ut tray Make sure that the bottom of the original stack matches the paper size marked on the document input tray 3 Adjust the document feeder width guides to the paper size Dust on the document feeder glass may cause black lines on the printout Always keep the glass clean see Cleaning the machine on page 76 ...

Page 50: ...llowing Printing Preferences window is for Notepad in Windows 7 1 Open the document you want to print 2 Select Print from the File menu 3 Select your machine from the Select Printer list 4 The basic print settings including the number of copies and print range are selected within the Print window To take advantage of the advanced printing features click Properties or Preferencesfrom the Print wind...

Page 51: ...nt job If the print job is waiting in the print queue or print spooler cancel the job as follows You can access this window by simply double clicking the machine icon in the Windows task bar You can also cancel the current job by pressing Stop Clear on the control panel ...

Page 52: ...or An mark means you can select that certain option but it is not recommended and an mark means you cannot select that option due to the machine s setting or environment 1 Open the document you want to print 2 Select Print from the file menu The Print window appears 3 Select your machine from the Select Printer 4 Click Properties or Preferences You can check the machine s current status pressing t...

Page 53: ...Presets all current driver settings are saved Select more options and click Update settings will be added to the Presets you made To use a saved setting select it from the Presets drop down list The machine is now set to print according to the settings you have selected To delete saved settings select it from the Presets drop down list and click Delete You can also restore the printer driver s def...

Page 54: ...may be necessary to press OK to navigate to lower level menus for some models 1 Select Menu System Setup Machine Setup Eco Settings on the control panel 2 Select the option you want and press OK Default Mode Select this to turn on or off the eco mode Toner save 2 up Off Set the eco mode off On Set the eco mode on If you set the eco mode on with a password from the SyncThru Web Service Settings tab...

Page 55: ... electricity and the amount of saved paper in accordance with the settings you selected The results are calculated on the basis that the total number of printed paper is one hundred without a blank page when the Eco mode is disabled Refers to the calculation coefficient about CO2 energy and paper from IEA the index of Ministry of Internal Affairs and Communication of Japan and www remanufacturing ...

Page 56: ...y not be supported see Features by model on page 7 16 Basic copy 1 Select copy Menu Copy Feature on the control panel Or select Menu Copy Feature on the control panel 2 Place a single document see Loading originals on page 47 3 If you want to customize the copy settings including Reduce Enlarge Darkness Original and more by using the control panel buttons see Changing the settings for each copy on...

Page 57: ... Accessing the menu on page 31 It may be necessary to press OK to navigate to lower level menus for some models Darkness If you have an original containing faint marking and dark images you can adjust the brightness to make a copy that is easier to read 1 Select copy Menu Copy Feature Darkness on the control panel Or select Darkness button on the control panel 2 Select the option you want and pres...

Page 58: ...ct Menu Copy Feature Reduce Enlarge on the control panel 2 Select the option you want and press OK 3 Press Stop Clear to return to ready mode To scale the copy by directly entering the scale rate 1 Select copy Menu Copy Feature Reduce Enlarge Custom on the control panel Or select Menu Copy Feature Reduce Enlarge on the control panel 2 Enter the copy size you want using the numeric keypad 3 Press O...

Page 59: ... the front side of an original facing down on the scanner glass where arrows indicate as shown Then close the scanner lid 3 Place Front Side and Press Start appears on the display 4 Press Start Your machine begins scanningthe front side and showsPlaceBackSide and Press Start 5 Turn the original over and place it on the scanner glass where arrows indicate as shown Then close the scanner lid 6 Press...

Page 60: ... page 47 2 Select scan Scan to PC on the control panel OR Press Scan to on the control panerl If you see Not Available message check the port connection or select Enable Scan from Device Panel in Samsung Easy Printer Manager Switch to advanced mode Scan to PC Settings 3 Select the scan destination you want and press OK Default setting is My Documents You can create and save the frequently used set...

Page 61: ...r for use on DSL Micro filter 1 Line port 2 Micro filter 3 DSL modem Telephone line see Rear view on page 22 20 Preparing to fax Before you send or receive a fax you need to connect the supplied line cord to your telephone wall jack see Rear view on page 22 Refer to the Quick Installation Guide how to make a connection The method of making a telephone connection is different from one country to an...

Page 62: ...ution and the darkness to suit your fax needs see Adjusting the document settings on page 63 4 Press On Hook Dial on the control panel 5 Enter a fax number using the number keypad on the control panel 6 Press Start on the control panel when you hear a high pitched fax signal from the remote fax machine Sending a fax to multiple destinations You can use the multiple send feature which allows you to...

Page 63: ...ss OK The machine begins sending the fax to the numbers you entered in the order in which you entered them Multi send report is printed after sending faxes 22 Receiving a fax Your machine is preset Fax mode at the factory When you receive a fax the machine answers the call on a specified number of rings and automatically receives the fax 23 Adjusting the document settings Before starting a fax cha...

Page 64: ...resolution and the fax machine with which you are communicating does not support Super Fine resolution the machine transmits using the highest resolution mode supported by the other fax machine Photo Fax Originals containing shades of gray or photographs Color Fax Original with colors Memory transmission is not available in this mode You can only send a color fax if the machine you are communicati...

Page 65: ...nance parts available for your machine Ordering supplies and accessories 66 Available supplies 67 Storing the toner cartridge 68 Redistributing toner 70 Toner cartridge 72 Monitoring the supplies life 74 Setting the toner low alert 75 Cleaning the machine 76 Tips for moving storing your machine 82 ...

Page 66: ... to obtain the list of available supplies and maintenance parts To order Samsung authorized supplies accessories and maintenance parts contact your local Samsung dealer or the retailer where you purchased your machine You can also visit www samsung com supplies and then select your country region to obtain the contact information for service ...

Page 67: ... to different configurations of toner cartridges and other supplies according to the specific country conditions Samsung does not recommend using non genuine Samsung toner cartridge such as refilled or remanufactured toner Samsung cannot guarantee non genuine Samsung toner cartridge s quality Service or repair required as a result of using non genuine Samsung toner cartridges will not be covered u...

Page 68: ...bag from the original package Store lying flat not standing on end with the same side facing up as if it were installed in the machine Do not store consumables in any of the following conditions Temperature greater than 40 C 104 F Humidity range less than 20 or greater than 80 An environment with extreme changes in humidity or temperature Direct sunlight or room light Dusty places A car for a long...

Page 69: ...ount of toner that print jobs require The actual print yield may vary depending on the print density of the pages you print on operating environment percentage of image area printing interval media type and or media size For example if you print a lot of graphics the consumption of the toner is higher and you may need to change the cartridge more often ...

Page 70: ...e depending on the model and options installed Check your machine type see Front view on page 20 To prevent damage to the toner cartridge do not expose it to light for more than a few minutes Cover it with a piece of paper if necessary Do not touch the green area of the toner cartridge Use the handle on the cartridge to avoid touching this area Do not use sharp objects such as a knife or scissors ...

Page 71: ...Redistributing toner 71 3 Maintenance ...

Page 72: ... prevent damage to the toner cartridge do not expose it to light for more than a few minutes Cover it with a piece of paper if necessary Do not touch the green area of the toner cartridge Use the handle on the cartridge to avoid touching this area Do not use sharp objects such as a knife or scissors to open the toner cartridge package They might scratch the drum of the cartridge If toner gets on y...

Page 73: ...Replacing the toner cartridge 73 3 Maintenance When a toner cartridge has reached the end of life the machine will stop printing ...

Page 74: ...essary 1 Select Menu System Setup Report Supplies Info on the control panel 2 Select the option you want and press OK Total Displays the total number of pages printed ADF Scan Displays the number of pages printed by using the document feeder Platen Scan Displays the number of pages scanned by using scanner glass Supplies Info Prints the supply information page 3 Press Stop Clear to return to ready...

Page 75: ...l to model see Accessing the menu on page 31 It may be necessary to press OK to navigate to lower level menus for some models You can set the machine s settings by using the Device Settings in Samsung Easy Printer Manager program For Windows and Mac users you set from Samsung Easy Printer Manager Switch to advanced mode Device Settings 1 Select Menu System Setup Maintenance TonerLow Alert on the c...

Page 76: ...f alcohol solvents or other strong substances can discolor or distort the cabinet If your machine or the surrounding area is contaminated with toner we recommend you use a cloth or tissue dampened with water to clean it If you use a vacuum cleaner toner blows in the air and might be harmful to you 5 Cleaning the outside or the display screen Clean the machine cabinet or the display screen with a s...

Page 77: ... avoid touching this area Use a dry lint free cloth when cleaning the inside of the machine be careful not to damage the transfer roller or any other inside parts Do not use solvents such as benzene or thinner Printing quality problems can occur and cause damage to the machine Use a dry lint free cloth to clean the machine Turn the machine off and unplug the power cord Wait for the machine to cool...

Page 78: ...Cleaning the machine 78 3 Maintenance ...

Page 79: ...unplug the power cord Wait for the machine to cool down If your machine has a power switch turn the power switch off before cleaning the machine Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 20 ...

Page 80: ...ded Turn the machine off and unplug the power cord Wait for the machine to cool down If your machine has a power switch turn the power switch off before cleaning the machine Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 20 1 Slightly dampen a soft lint free cloth or paper towel with water 2 Lift and...

Page 81: ...Cleaning the machine 81 3 Maintenance 3 Wipe the surface of the scanner until it is clean and dry 1 Scanner lid 2 Scanner glass 3 Document feeder glass 4 White Sheet 4 Close the scanner lid ...

Page 82: ...ing the machine do not tilt or turn it upside down Otherwise the inside of the machine may be contaminated by toner which can cause damage to the machine or reduce print quality When moving the machine make sure at least two people are holding the machine securely ...

Page 83: ...ay messages 97 This chapter gives helpful information for what to do if you encounter an error If your machine has a display screen check the message on the display screen first to solve the error If you cannot find a solution to your problem in this chapter refer to the Troubleshooting chapter in the Advanced Guide see Troubleshooting on page 251 If you cannot find a solution in the User s Guide ...

Page 84: ...guidelines Ensure that the adjustable guides are positioned correctly see Tray overview on page 38 Do not remove paper from the tray while your machine is printing Flex fan and straighten paper before loading Do not use creased damp or highly curled paper Do not mix papers in a tray Use only recommended print media see Print media specifications on page 105 ...

Page 85: ...en an original document jams in the document feeder a warning message appears on the display To avoid tearing the document remove the jammed document slowly and carefully To prevent document jams use the scanner glass for thick thin or mixed paper originals ...

Page 86: ...nt of scanner Illustrations in this user s guide may differ from your machine depending on the model and options installed Check your machine type see Front view on page 20 This troubleshooting may not be available depending on model or optional goods see Variety feature on page 9 ...

Page 87: ...e of scanner Illustrations in this user s guide may differ from your machine depending on the model and options installed Check your machine type see Front view on page 20 This troubleshooting may not be available depending on model or optional goods see Variety feature on page 9 ...

Page 88: ...Clearing original document jams 88 4 Troubleshooting ...

Page 89: ... differ from your machine depending on the model and options installed Check your machine type see Front view on page 20 This troubleshooting may not be available depending on model or optional goods see Front view on page 20 1 Remove any remaining pages from the document feeder 2 Gently remove the jammed paper from the document feeder ...

Page 90: ...pull the jammed paper out slowly and gently 4 In tray Click this link to open an animation about clearing a jam Illustrations in this user s guide may differ from your machine depending on the model and options installed Check your machine type see Front view on page 20 ...

Page 91: ...link to open an animation about clearing a jam The fuser area is hot Take care when removing paper from the machine Illustrations in this user s guide may differ from your machine depending on the model and options installed Check your machine type see Front view on page 20 ...

Page 92: ...Clearing paper jams 92 4 Troubleshooting If you do not see the paper in this area stop and go to next step ...

Page 93: ...Clearing paper jams 93 4 Troubleshooting ...

Page 94: ... status Some LEDs may not be available depending on model or country see Control panel overview on page 23 To resolve the error look at the error message and its instructions from the troubleshooting part see Understanding display messages on page 97 If the problem persists call a service representative ...

Page 95: ...ommended to replace the toner cartridge see Toner cartridge on page 72 The cover is opened Close the cover There is no paper in the tray when receiving or printing data Load paper in the tray The machine has stopped due to a major error Check the display message see Understanding display messages on page 97 A paper jam has occurred see Clearing paper jams on page 90 Blue Blinking The machine is co...

Page 96: ...the expected or estimated toner cartridge life which indicates the average capacity of print outs and is designed pursuant to ISO IEC 19752 The number of pages may be affected by operating environment percentage of image area printing interval graphics media and media size Some amount of toner may remain in the cartridge even when red LED is on and the printer stops printing b Some LEDs may not be...

Page 97: ...ntents of display message Some messages may not appear depending on the model and options installed error number indicates the error number 6 Paper Jam related messages Message Meaning Suggested solutions Document jam Remove jam The loaded original document has jammed in the document feeder Clear the jam see Clearing original document jams on page 85 Jam or empty Door open close Paper has jammed i...

Page 98: ...artridge The toner cartridge you have installed is not for your machine Install a Samsung genuine toner cartridge designed for your machine Prepare new cartridge Small amount of toner is left in the indicated cartridge The estimated cartridge life of toner is close Prepare a new cartridge for a replacement You may temporarily increase the printing quality by redistributing the toner see Redistribu...

Page 99: ...you select Stop the printer stops printing and you cannot print any more without changing the cartridge If you select Continue the printer keeps printing but the printing quality cannot be guaranteed Replace the toner cartridge for the best print quality when this message appears Using a cartridge beyond this stage can result in printing quality issues see Toner cartridge on page 72 Samsung does n...

Page 100: ...here is no paper in tray Clear the jam see In tray on page 90 Load paper in tray see Loading paper in the tray on page 39 Message Meaning Suggested solutions Network Problem IP Conflict The network IP address you have set is being used by someone else Check the IP address and reset it if necessary see Printing a network configuration report on page 137 S6 3210 Wireless module is not installed Turn...

Page 101: ...anner is open The document feeder cover is not securely latched Close the cover until it locks into place Error error number Turn off then on The machine unit cannot be controlled Reboot the power and try the printing job again If the problem persists please call for service Error error number Call for service Scanner Locked The scanner is locked Reboot the power If the problem persists please cal...

Page 102: ...5 Appendix This chapter provides product specifications and information concerning applicable regulations Specifications 103 Regulatory information 112 Copyright 125 ...

Page 103: ...es M207xFH series M207xHW series 406 x 359 6x 308 7mm 15 98 x 14 16 x 12 15 inches Weighta Machine with consumables M207x series M207xW series 7 4 Kg 16 31 lbs M207xF series M207xFW series M207xFH series M207xHW series 8 47 Kg 18 67lbs Noise Levelbc Ready mode Less than 26 dB A Print mode Less than 50 dB A Copy mode Scanner glass Less than 50 dB A Document feeder Less than 53 dB A Scan mode Scanne...

Page 104: ... than 2 45 W M207xW series Less than 2 11 W Wirelessg Module T77H262 SPW B4319S a Dimensions and weight are measured without a handset and other accessories b Sound Pressure Level ISO 7779 Configuration tested basic machine installation A4 paper simplex printing c China only If the equipment s noise is louder than 63 db A the equipment should be placed in region of relatively independent advice d ...

Page 105: ...8 5 x 13 5 inches B5 JIS 182 x 257 mm 7 17 x 10 12 inches B5 ISO 176 x 250 mm 6 93 x 9 84 inches Executive 184 x 267 mm 7 25 x 10 5 inches A5 148 x 210 mm 5 83 x 8 27 inches Envelope Monarch Envelope 98 x 191 mm 3 87 x 7 5 inches 75 to 90 g m2 20 to 24 lbs bond 10 sheets 75 to 90 g m2 20 to 24 lbs bond 1 sheet No 10 Envelope 105 x 241 mm 4 12 x 9 5 inches DL Envelope 110 x 220 mm 4 33 x 8 66 inche...

Page 106: ...eets of 80 g m2 21 lbs bond 75 to 90 g m2 20 to 24 lbs bond 1 sheet Preprinted Refer to the Plain section Refer to the Plain section 75 to 90 g m2 20 to 24 lbs bond 150 sheets of 80 g m2 21 lbs bond 75 to 90 g m2 20 to 24 lbs bond 1 sheet Recycled Refer to the Plain section Refer to the Plain section 60 to 90 g m2 16 to 24 lbs bond 150 sheets of 80 g m2 21 lbs bond 60 to 90 g m2 16 to 24 lbs bond ...

Page 107: ...to the Plain section Refer to the Plain section 100 sheets 1 sheet Minimum size custom 76 x 127 mm 3 x 5 inches 60 to 163 g m2 16 to 43 lbs bond Maximum size custom 216 x 356 mm 8 5 x 14 inches a Maximum capacity may differ depending on media weight thickness and environmental conditions b 1 sheet for manual feeding c The smoothness of the labels used in this machine is 100 to 250 sheffield This m...

Page 108: ... MB 1 GB 15 GB Windows 7 Intel Pentium IV 1 GHz 32 bit or 64 bit processor or higher 1 GB 2 GB 16 GB Support for DirectX 9 graphics with 128 MB memory to enable the Aero theme DVD R W Drive Windows Server 2008 R2 Intel Pentium IV 1 4 GHz x64 processors 2 GHz or faster 512 MB 2 GB 10 GB Windows 8 Windows 8 1 Windows 10 Windows Server 2016 Intel Pentium IV 1 GHz 32 bit or 64 bit processor or higher ...

Page 109: ...l the software Windows Terminal Services is compatible with your machine For Windows 2000 Services Pack 4 or higher is required Mac Operating system Requirements Recommended CPU RAM Free HDD space Mac OS X 10 5 Intel processors 867 MHz or faster Power PC G4 G5 512 MB 1 GB 1 GB Mac OS X 10 6 Intel processors 1 GB 2 GB 1 GB Mac OS X 10 7 10 10 Intel processors 2 GB 4 GB ...

Page 110: ...inux 5 6 Fedora 11 12 13 14 15 16 17 18 SuSE Linux 10 1 32 bit OpenSuSE 11 0 11 1 11 2 11 3 11 4 12 1 12 2 12 3 Ubuntu 10 04 10 10 11 04 11 10 12 04 12 10 SuSE Linux Enterprise Desktop 10 11 Debian 5 0 6 0 Mint 13 14 CPU Pentium IV 2 4GHz Intel Core 2 RAM 512 MB 1 GB Free HDD space 1 GB 2 GB ...

Page 111: ...s Network interface Ethernet 10 100 Base TX Wired Lan 802 11b g n Wireless LAN Network operating system Windows XP Vista 7 8 Windows 200 Windows Server 2003 2008 2008 R2 Various Linux OS Mac OS X 10 5 10 10 Network protocols TCP IPv4 DHCP BOOTP DNS WINS Bonjour SLP UPnP Standard TCP IP Printing RAW LPR IPP WSD SNMPv 1 2 3 HTTP IPSec TCP IPv6 DHCP DNS RAW LPR SNMPv 1 2 3 HTTP IPSec Wireless securit...

Page 112: ...azardous The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation user maintenance or prescribed service condition Warning Never operate or service the printer with the protective cover removed from laser scanner assembly The reflected beam although invisible can damage your eyes When using this product these basi...

Page 113: ...t reduces power consumption when it is not in active use When the printer does not receive data for an extended period of time power consumption is automatically lowered ENERGY STAR and the ENERGY STAR mark are registered U S marks For more information on the ENERGY STAR program see http www energystar gov For ENERGY STAR certified models the ENRGY STAR label will be on your machine Check if your ...

Page 114: ...king on the product accessories or literature indicates that the product and its electronic accessories e g charger headset USB cable should not be disposed of with other household waste at the end of their working life To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate these itemsfrom others ofwaste andrecyclethem responsiblyto promotethe ...

Page 115: ...cy energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to c...

Page 116: ... the presence of wireless devices Wireless devices that may be in your system are only qualified for use in the United States of America if an FCC ID number is on the system label The FCC has set a general guideline of 20 cm 8 inches separation between the device and the body for use of a wireless device near the body this does not include extremities This device should be used more than 20 cm 8 i...

Page 117: ...adio frequency exposure limit of 1m W cm2 may be exceeded at distances close to the antenna installed Therefore the user must maintain a minimum distance of 20cm from the antenna at all times This device cannot be colocated with another transmitter and transmitting antenna 17 Russia Kazakhstan Belarus only 18 Germany only 19 Turkey only 20 Thai only ...

Page 118: ...t unlawful for any person to use a computer or other electronic device to send any message via a telephone facsimile machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the following information 1 the date and time of transmission 2 identification of either business business entity or individual sending the...

Page 119: ...e format US AAAEQ TXXXX If requested this number must be provided to the telephone company FCC Regulations state that changes or modifications to this equipment not expressly approved by the manufacturer could void the user s authority to operate this equipment In the event that terminal equipment causes harm to the telephone network the telephone company should notify the customer that service ma...

Page 120: ...over Contact the people from you purchased the machine The 13 amp plug is the most widely used in the UK and should be suitable However some buildings mainly old ones do not have normal 13 amp plug sockets You need to buy a suitable plug adaptor Do not remove the moulded plug If you cut off the moulded plug get rid of it straight away You cannot rewire the plug and you may receive an electric shoc...

Page 121: ...ned to work with the national PSTNs and compatible PBXs of the European countries In the event of problems you should contact the Euro QA Lab of Samsung Electronics Co Ltd in the first instance The product has been tested against TBR21 To assist in the use and application of terminal equipment which complies with this standard the European Telecommunication Standards Institute ETSI has issued an a...

Page 122: ... wireless EEA EFTA countries No limitations at this time 26 Israel only 27 Regulatory compliance statements Wireless guidance Low power Radio LAN devices radio frequency RF wireless communication devices operating in the 2 4 GHz 5 GHz Band may be present embedded in your printer system The following section is a general overview of considerations while operating a wireless device Additional limita...

Page 123: ...mmunication devices are examples of devices that provide wireless communication In environments where the risk of interference to other devices or services is harmful or perceived as harmful the option to use a wireless device may be restricted or eliminated Airports Hospitals and Oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be restricted or elim...

Page 124: ...Regulatory information 124 5 Appendix 28 China only ...

Page 125: ...2016 are either registered trademarks or trademarks of Microsoft Corporation Microsoft Internet Explorer Excel Word PowerPoint and Outlook are either registered trademarks or trademarks of Microsoft Corporation in the United States and other countries Google Picasa Google Docs Android and Gmail are either registered trademarks or trademarks of Google Inc Google Cloud Print is a trademark of Google...

Page 126: ...email to mailto oss request samsung com It is also possible to obtain the complete corresponding source code in a physical medium such as a CD ROM a minimal charge will be required The following URL http opensource samsung com opensource Samsung_M2070_Series seq 15 leads to the download page of the source code made available and open source license information as related to this product This offer...

Page 127: ... about installation advanced configuration operation and troubleshooting on various OS environments Some features may not be available depending on models or countries BASIC This guide provides information concerning installation basic operation and troubleshooting on windows ...

Page 128: ...tup 148 Samsung Mobile Print 173 Using the NFC feature 174 Google Cloud Print 179 AirPrint 181 3 Useful Setting Menus Before you begin reading a chapter 184 Copy menu 185 Fax menu 187 System setup 190 Network setup 196 4 Special Features Altitude adjustment 199 Storing email address 200 Entering various characters 202 Setting up the fax address book 203 Registering authorized users 206 Printing fe...

Page 129: ...Using Samsung Easy Document Creator 245 Using Samsung Easy Printer Manager 246 Using Samsung Printer Status 249 6 Troubleshooting Paper feeding problems 252 Power and cable connecting problems 253 Printing problems 254 Printing quality problems 257 Copying problems 264 Scanning problems 265 Faxing problems 267 Operating system problems 269 ...

Page 130: ... machine is attached to a network skip the following steps below and go on to installing a network connected machine s driver see Installing driver over the network on page 140 Installation for Mac 131 Reinstallation for Mac 132 Installation for Linux 133 Reinstallation for Linux 134 If you are a Windows OS user refer to the Basic Guide for installing the machine s driver see Installing the driver...

Page 131: ...ead the license agreement and click Continue 7 Click Agree to agree to the license agreement 8 Click Install All components necessary for machine operations will be installed If you click Customize you can choose individual components to install 9 Enter the password and click OK 10 Select USB Connected Printer on the Printer Connection Type and click Continue 11 Click Add Printer button to select ...

Page 132: ...n the Applications folder Samsung Printer Software Uninstaller 2 To uninstall printer software click Continue 3 Check the program you want to delete and click Uninstall 4 Enter the password and click OK 5 After the uninstallation is finished click Close If a machine has already been added delete it from the Print Setup Utility or Print Fax ...

Page 133: ...achine is connected to your system and powered on 2 Copy Unified Linux Driver package to your system 3 Open Terminal program and go to the folder that you copied the package to 4 Extract the package 5 Move to uld folder 6 Execute install sh command If you are not logged in as root execute the command with sudo as sudo install sh 7 Proceed with installation 8 When installation finished launch Print...

Page 134: ...t work properly uninstall the driver and reinstall it 1 Open Terminal program 2 Move to uld folder extracted from Unified Linux Driver package 3 Execute install sh command If you are not logged in as root execute the command with sudo as sudo install sh 4 Proceed with uninstallation ...

Page 135: ...are Useful network programs 136 Wired network setup 137 Installing driver over the network 140 IPv6 configuration 145 Wireless network setup 148 Samsung Mobile Print 173 Using the NFC feature 174 Google Cloud Print 179 AirPrint 181 Supported optional devices and features may differ according to your model see Features by model on page 7 ...

Page 136: ...etwork parameters necessary for the machine to connect to various network environments 2 SyncThru Web Admin Service Web based machine management solution for network administrators SyncThru Web Admin Service provides you with an efficient way of managing network devices and lets you remotely monitor and troubleshoot network machines from any site with corporate Internet access Download this progra...

Page 137: ... For example MAC Address 00 15 99 41 A2 78 IP Address 169 254 192 192 5 Setting IP address The machine that does not support the network interface it will not be able to use this feature see Rear view on page 22 TCP IPv6 is not supported by this program First you have to set up an IP address for network printing and managements In most cases a new IP address will be automatically assigned by a DHC...

Page 138: ... The machine will automatically print the Network Configuration Report Confirm that all the settings are correct IPv4 configuration using SetIP Mac Before using the SetIP program disable the computer firewall from System Preferences Security Firewall The following instructions may vary from your model 1 Connect your machine to the network with a network cable 2 Insert the supplied software CD into...

Page 139: ...to open the TCP IP configuration window 13 Enter the machine s new information into the configuration window In a corporate intranet you may need to have this information assigned by a network manager before proceeding Find the machine s MAC address from the Network Configuration Report see Printing a network configuration report on page 137 and enter it without the colons For example 00 15 99 29 ...

Page 140: ...ext 4 Select Network connection on the Printer Connection Type screen Then click Next 5 Follow the instructions in the installation window Silent installation Mode Silent installation mode is an installation method that does not require any user intervention Once you start the installation the machine driver and software are automatically installed on you computer You can start the silent installa...

Page 141: ...ddress of the PC sharing the printer and then the share name of the printer When installing the driver silently in Korean type in Setup exe s L 0x0012 or Setup exe s Command line Definition Description a dest_path or A dest_path Specifies destination path for installation The destination path should be a fully qualified path Since machine drivers shouldbeinstalledontheOS specific location this com...

Page 142: ...stalled printer driver files without installing an additional driver up printer name or UP printer name Removes only specified printer instance and not the driver files This command provides a waytoremoveonlyspecified printer instance from your system without effecting other printer drivers It will not remove printer driver files from your system Command line Definition Description d or D Uninstal...

Page 143: ...components to install 9 Enter the password and click OK 10 Select Network Connected Printer Wired or Wireless on the Printer Connection Type and click Continue 11 Click Add Printer button to select your printer and add it to your printer list 12 Click IP and select HP Jetdirect Socket in Protocol 13 Enter the machine s IP address in the Address input field 14 Enter the queue name in the Queue inpu...

Page 144: ... sudo install sh 7 Proceed with installation 8 When installation finished launch Printing utility Go to System Administration Printing or execute system config printer command in Terminal program 9 Click Add button 10 Select AppSocket HP JetDirect and enter your machine s IP address 11 Click Forward button and add it to your system Add a network printer 1 Double click the Unified Driver Configurat...

Page 145: ...nfiguration Report that will check IPv6 addresses see Printing a network configuration report on page 137 4 Select Start Control Panel Printers and Faxes 5 Click Add a printer in the left pane of the Printers and Faxes windows 6 Click Add a local printer in the Add Printer windows 7 The Add Printer Wizard window appears Follow the instructions in the window If the machine does not work in the netw...

Page 146: ...er request Never Use Never use DHCPv6 regardless of router request Router Use DHCPv6 only when requested by a router 10 From the SyncThru Web Service For models that do not have the display screen on the control panel you need to access SyncThru Web Service first using the IPv4 address and follow the below procedure to use IPv6 1 Access a web browser such as Internet Explorer from Windows Enter th...

Page 147: ... button Using SyncThru Web Service 1 Start a web browser such as Internet Explorer that supports IPv6 addressing as a URL 2 Select one of the IPv6 addresses Link local Address Stateless Address Stateful Address Manual Address from Network Configuration Report see Printing a network configuration report on page 137 3 Enter the IPv6 addresses e g http FE80 215 99FF FE66 7701 Address must be enclosed...

Page 148: ...pe Typically you can only have one connection between your computer and the machine at a time Wireless network name and Network Password Wireless networks require higher security so when an access point is first set up a network name SSID the type of security used and a Network Password are created for the network Ask your network administrator about this information before proceeding with the mac...

Page 149: ...onnecting method Description Reference With Access Point From the computer Windows user see Access point via USB cable on page 155 Windows user see Access point without a USB cable recommended on page 158 Mac user see Access point via USB cable on page 160 Mac user see Access point without a USB cable recommended on page 163 See Using a network cable on page 165 From the machine s control panel Se...

Page 150: ...trongly recommended that you set the password on Access Points If you do not set the password on Access Points they might be exposed to illegal access from unknown machines including PCs smart phones and printers Refer to the Access Point user guide for password settings Without Access Point Wi Fi Direct setup See Setting up Wi Fi Direct on page 168 Set up method Connecting method Description Refe...

Page 151: ...e may differ depending on the access point or wireless router you are using Items to prepare Check if the access point or wireless router supports Wi Fi Protected Setup WPS Check if your machine supports Wi Fi Protected Setup WPS Networked computer PIN mode only Choosing your type There are two methods available to connect your machine to a wireless network using the WPS button on the control pane...

Page 152: ...roceed to install the software following the directions on the screen When the Connect Printer screen appears select the Network Ethernet Wireless connection Connecting in PIN mode 1 Press and hold the WPS button on the control panel for more than 2 seconds 2 The eight digit PIN appears on the display You need to enter the eight digit PIN within two minutes on the computer that is connected to the...

Page 153: ...mode 1 The network configuration report including PIN must be printed see Printing a network configuration report on page 137 In ready mode press and hold the Cancel or Stop Clear button on the control panel for about 5 seconds You can find your machine s PIN 2 Press and hold the WPS button on the control panel for more than 4 seconds until the status LED stays on The machine starts connecting to ...

Page 154: ...ork To disconnect the wireless network connection press the WPS button on the control panel for more than two seconds When the Wi Fi network is in idle mode The machine is immediately disconnected from the wireless network and the WPS LED turns off When the Wi Fi network is being used While the machine waits until the current job is finished the light blinks fast on the WPS LED Then the wireless n...

Page 155: ...l prompt for the corresponding security key Custom In this mode users can give or edit manually their own SSID or choose the security option in detail 15 Setup using Windows Shortcut to the Samsung Easy Wireless Setup program without the CD If you have installed the printer driver once you can access the Samsung Easy Wireless Setup program without the CD see Accessing management tools on page 289 ...

Page 156: ...llation agreements in the installation window Then click Next 5 Select Wireless network connection on the Printer Connection Type screen Then click Next 6 OntheAreyousettingupyourprinterforthefirsttime screen select Yes I will set up my printer s wireless network Then click Next If your printer is already connected on the network select No my printer is already connected to my network 7 After sear...

Page 157: ...ach of its clients Encryption Select the encryption None WEP64 WEP128 TKIP AES TKIP AES Network Password Enter the encryption network password value Confirm Network Password Confirm the encryption network password value WEP Key Index If you are using WEP Encryption select the appropriate WEP Key Index The wireless network security window appears when the access point has security settings Enter th...

Page 158: ...d with your machine A machine installed with a wireless network interface While setting the wireless network the machine uses PC s wireless LAN You might not be able to connect to the Internet Creating the infrastructure network 1 Turn on your computer access point and machine 2 Insert the supplied software CD into your CD ROM drive If the installation window does not appear click Start All progra...

Page 159: ...k Next 5 OntheAreyousettingupyourprinterforthefirsttime screen select Yes I will set up my printer s wireless network Then click Next If your printer is already connected on the network select No my printer is already connected to my network 6 Select Using a direct wireless connection on the Select the Wireless Setup Method screen Then click Next ...

Page 160: ...e WPS button from the control panel within 2 minutes 7 When the wireless network set up is completed click Next 8 Follow the instructions in the installation window 16 Setup using Mac Access point via USB cable Items to prepare Access point Network connected printer Software CD that was provided with your machine A machine installed with a wireless network interface USB cable 1 Make sure that the ...

Page 161: ...er folder Installer OS X icon 5 Click Continue 6 Read the license agreement and click Continue 7 Click Agree to agree to the license agreement 8 Click Install All components necessary for machine operations will be installed If you click Customize you can choose individual components to install 9 Enter the password and click OK 10 Select Configuration of Wireless network on the Printer Connection ...

Page 162: ...rk WPAPersonalorWPA2Personal Select this option to authenticate the print server based on the WPA Pre Shared Key This uses a shared secret key generally called Pre Shared Key pass phrase that is manually configured on the access point and each of its clients Encryption Select the encryption None WEP64 WEP128 TKIP AES TKIP AES Network Password Enter the encryption network password value Confirm Net...

Page 163: ...an access point router Software CD that was provided with your machine A machine installed with a wireless network interface 1 Make sure that the machine is connected to your computer andpowered on 2 Insert the supplied software CD into your CD ROM drive 3 Double click the CD ROM icon that appears on your Mac desktop For Mac OS X 10 8 double click the CD ROM that appears on Finder 4 Double click t...

Page 164: ...nnected Machine 10 Select Configuration of Wireless network on the Printer Connection Type and click Continue 11 If Wireless Settings screen appears select Using a direct wireless connection and click Next If the screen does not appear go to step 13 ...

Page 165: ...e is a network compatible machine To enable your machine to work with your network you will need to perform some configuration procedures After completing the wireless network connection you need to install a machine driver to print from an application see Installing driver over the network on page 140 See your network administrator or the person that set up your wireless network for information a...

Page 166: ...on was set when the access point or wireless router was installed If you do not know about your wireless environment please ask the person who set up your network To configure wireless parameters you can use SyncThru Web Service Using SyncThru Web Service Before starting wireless parameter configuration check the cable connection status 1 Check whether or not the network cable is connected to the ...

Page 167: ...d click Next 9 The confirmation window appears please check your wireless setup If the setup is right click Apply Disconnect the network cable standard or network Your machine should then start communicating wirelessly with the network 10 Insert the supplied CD into the CD ROM drive and proceed to install the software following the directions on the screen When the Connect Printer screen appears s...

Page 168: ...enable Wi Fi Direct feature by one of the following methods From the USB cable connected computer recommended After the driver installation is complete Samsung Easy Printer Manager can be set and changes in the Wi Fi Direct can be made Samsung Easy Printer Manager is Available for Windowsand Mac OS users only From the Start menu select Programs or All Programs Samsung Printers Samsung Easy Printer...

Page 169: ...i Direct and set other options For Linux OS users Print an IP network configuration report to check the output see Printing a network configuration report on page 137 Access SyncThru WebService select Settings NetworkSettings Wireless Wi Fi Direct Enable or disable Wi Fi Direct Setting up the mobile device After setting up Wi Fi Direct from the printer refer to the user manual of the mobile device...

Page 170: ...ss point is not turned on Turn on your access point Connecting Failure Invalid Security Security is not configured correctly Check the configured security on your access point and machine Connecting Failure General Connection Error Your computer is not receiving a signal from your machine Check the USB cable and your machine s power Connecting Failure Connected Wired Network Your machine is connec...

Page 171: ...achine again Check whether the machine s IP address is allocated correctly You can check the IP address by printing the network configuration report Check whether the access point or wireless router has a configured security password If it has a password refer to the access point or wireless router administrator Check the machine s IP address Reinstall the machine driver and change the settings to...

Page 172: ...ort columns containing metal or concrete The machine is located away from other electronic devices that may interfere with the wireless signal Many devices can interfere with the wireless signal including a microwave oven and some Bluetooth devices Whenever the configuration of your access point or wireless router changes you must do the product s wireless network setup again If Wi Fi Direct is ON...

Page 173: ...imply install the Samsung Mobile Print application and it will automatically detect compatible Samsung printers Besides printing photos web pages and PDFs scanning is also supported If you have Samsung multifunction printer scan any document into a JPG PDF or PNG format for quick and easy viewing on your mobile device 22 Downloading Samsung Mobile Print To download Samsung Mobile Print go to the a...

Page 174: ...d may differ 25 Requirements NFC and Wi Fi Direct enabled Mobile Print app installed cell phone with Android OS 4 0 or higher Only Android OS 4 1 or higher will automatically enable the Wi Fi Direct feature on your cell phone when you enable the NFC feature We recommend you to upgrade your cell phone to Android OS 4 1 or higher to use the NFC feature Wi Fi Direct feature enabled printer Wi Fi Dire...

Page 175: ...ung Mobile Print app download page Download the app and try again 3 Select the content you want to print If neccessary change the print option by pressing the 4 Tag the NFC antenna on your cell phone usually located on the back of the cell phone over the NFC tag on your printer Wait few seconds for the cell phone to connect to the printer For some cell phones NFC antenna might not be located at th...

Page 176: ... be located at the back of the cell phone Check the location of the NFC antenna on your cell phone before tagging If error message about changed PIN number appears enter a changed PIN number and press OK Follow the instruction on the app screen to update the PIN number If you do not have Samsung Mobile Print app installed on your cell phone it automatically connects to Samsung Mobile Print app dow...

Page 177: ...llow the instruction on the app screen 28 Registering Google Cloud Printer 1 Check that NFC and Wi Fi Direct features are enabled on your mobile device and Wi Fi Direct feature is enabled on your printer 2 Tag the NFC tag on your mobile device usually located on the back of the mobile device over the NFC tag on your printer Wait a few seconds for the Samsung Mobile Print app to start For some mobi...

Page 178: ...few seconds for the mobile device to connect to the printer For some mobile devices NFC tag might not be located at the back of the mobile device Check the location of the NFC antenna on your mobile device before tagging If error message about changed PIN number appears enter a changed PIN number and press OK Follow the instruction on the app screen to update the PIN number 6 Confirm your printer ...

Page 179: ...browser 2 Visit www google com 3 Sign in to the Google website with your Gmail address 4 Enter your printer s IP address in the address field and press the Enter key or click Go 5 Click Login in the upper right corner of the SyncThru Web Service website 6 If it s your first time logging into SyncThru Web Service you need to log in as an administrator Type in the below default ID and Password We re...

Page 180: ...ple of using the Google Docs app from Android mobile phone 1 Install the Cloud Print application on your mobile device If you do not have the application download it from the application store such as Android Market or App Store 2 Access the Google Docs application from your mobile device 3 Tap the option button of the document that you want to print 4 Tap the send button 5 Tap the Cloud Print but...

Page 181: ...ght of the SyncThru Web Service website 4 Type in the ID and Password then click Login If it s your first time logging into SyncThru Web Service type in the below default ID and password We recommend you to change the default password for security reasons ID admin Password sec00000 5 When the SyncThru Web Service window opens click Settings Network Settings 6 Click AirPrint You can enable the AirP...

Page 182: ...int 182 2 Using a Network Connected Machine Cancelling print job To cancel the printing job or view the print summary click the print center icon in multitasking area You can click cancel in the print center ...

Page 183: ...ng Menus This chapter explains how to browse the current status of your machine and the method of setting for advanced machine setup Before you begin reading a chapter 184 Copy menu 185 Fax menu 187 System setup 190 ...

Page 184: ...ps for using this chapter The control panel provides access to various menus to set up the machine or use the machine s functions These menus can be accessed by pressing Menu Some menus may not appear on the display depending on options or models If so it is not applicable to your machine For models that do not have the Menu on the control panel this feature is not applicable see Control panel ove...

Page 185: ... 58 If the machine is set Eco mode reduce and enlarge features are not available Darkness Adjusts the brightness level to make a copy that is easier to read when the original contains faint markings and dark images see Darkness on page 57 Original Type Improves the copy quality by selecting the document type for the current copy job see Original on page 57 Collation Set the machine to sortthecopy ...

Page 186: ...ilable only when you load originals into the document feeder Adjust Bkgd Prints an image without its background This copy feature removes the background color and can be helpful when copying an original containing color in the background such as a newspaper or a catalog Off Does not use this feature Auto Optimizes the background Enhance Lev 1 2 The higher the number is the more vivid the backgroun...

Page 187: ...e 63 Original Size Sets the image size Multi Send Sends a fax to multiple destinations see Sending a fax to multiple destinations on page 62 You cannot send a color fax using this feature Delay Send Sets your machine to send a fax at a later time when you will not be present see Delaying a fax transmission on page 228 You cannot send a color fax using this feature Priority Send Scans the original ...

Page 188: ...s saved in memory see Canceling a reserved fax job on page 229 Item Description Item Description Redial Times Sets the number of redial attempts If you enter 0 the machine will not redial Redial Term Sets the time interval before automatic redialling Prefix Dial Sets a prefix of up to five digits This number dials before any automatic dial number is started It is useful for accessing a PABX exchan...

Page 189: ... Code Initiates fax reception from an extension phone plugged into the EXT socket on the back of the machine If you pick up the extension phone and hear fax tones enter the code It is preset to 9 at the factory Auto Reduction Automatically reduces an incoming fax page to fit the size of the paper loaded in the machine Discard Size Discards a specific length from the end of the received fax Junk Fa...

Page 190: ...ect Form Form overlay is images stored on the printer s mass storage device HDD as a special file format that can be printed in layers on any document HDD Spooling When On stores documents on the mass storage device HDD for network printing Language Sets the language of the text that appears on the control panel display Default Mode Sets the machine s default mode among fax mode copy mode or scan ...

Page 191: ...ording to the machine s altitude Item Description Auto CR Allows you to append the required carriage return to each line feed which is useful for DOS users Firmware Version Shows the product s firmware version AutoComplete Provides suggestions while you type an email address or fax number This enables you to find and select the data without typing it in completely Tray Chaining Auto Tray Switch De...

Page 192: ...nt media caused by a high humidity the print outs on the output tray may be curled and may not be stacked properly In this case you can set the machine to use this function to let print outs stacked firmly But using this function will make the print speed slow Item Description Import Setting Imports data stored on a USB memory stick to the machine Export Setting Exports data stored on a USB memory...

Page 193: ...panel Or press Setup Machine Setup Initial Setup Sound Volume Item Description Paper Size Sets the paper size as A4 Letter or other paper sizes according to your requirements Paper Type Chooses the type of the paper for each tray Paper Source Selects from which tray the paper is used Margin Sets the margins for the document Tray Confirm Activates the tray confirmation message If you open and close...

Page 194: ...djust the speaker volume only when the telephone line is connected a Press fax on the control panel b Press On Hook Dial A dial tone sounds from the speaker c Pressthearrowsuntilyouhearthevolumeyou want d Press On Hook Dial to save the change and return to ready mode Ringer Adjusts the ringer volume For the ringer volume you can select off low middle and high level Item Description Item Descriptio...

Page 195: ...xes you have recently sent Fax Received Prints information on the faxes you have recently received Schedule Jobs Prints the document list currently stored for delayed faxes along with the starting time and type of each operation JunkFax Prints the fax numbers specified as junk fax numbers Network Conf Prints information on your machine s network connection and configuration Item Description Item D...

Page 196: ...figure the network transmission speed 802 1x You can selects the user authentication for network communication For detailed information consult the network administrator Wi Fi Selects this option to use the wireless network Protocol Mgr You can activate or deactivate the following protocols Net Activate You can set whether to use Ethernet on or off Http Activate You can sets whether to use SyncThr...

Page 197: ...You can configure SLP Service Location Protocol settings This protocol allows host applications to find services in a local area network without prior configuration Turn the power off and on after you change this option Network Conf This list shows information on your machine s network connection and configuration Clear Setting Reverts the network settings to the default values Reboot required Opt...

Page 198: ...rious characters 202 Setting up the fax address book 203 Registering authorized users 206 Printing features 207 Scan features 219 Fax features 227 Using shared folder features 236 Using memory hard drive features 237 The procedures in this chapter are mainly based on Windows 7 It may be necessary to press OK to navigate to lower level menus for some models ...

Page 199: ...000 m 3 280 ft 2 000 m 6 561 ft High2 2 000 m 6 561 ft 3 000 m 9 842 ft High3 3 000 m 9 842 ft 4 000 m 13 123 ft High4 4 000 m 13 123 ft 5 000 m 16 404 ft You can set the altitude value from Device Settings in Samsung Easy Printer Manager program For Windows and Mac users see Device Settings on page 248 If your machine is connected to the network you can set the altitude via SyncThru Web Service s...

Page 200: ...using SyncThru Web Service 1 Access the SyncThru Web Service see Using SyncThru Web Service on page 242 2 Click Login on the upper right of the SyncThru Web Service website 3 Type in the ID and Password then click Login ID admin Password sec00000 4 Click Address Book Individual Add 5 Select the Speed No and enter e mail address and fax number If you need to set SMB or FTP sever information check S...

Page 201: ...Setup Next Address Book Email View List Individual or Group 2 Search through the entire memory in index numerical order and select the name and address you want Searching with a particular first letter 1 Select scan on the control panel 2 Press Address Book Search Send Select an address group ID on the control panel 3 Enter the first few letters of the name you want 4 Press the arrows until the na...

Page 202: ...o and finally 6 To find the letter that you want to enter see Keypad letters and numbers on page 202 You can enter a space by pressing 1 twice To delete the last digit or character press the left right or up down arrow button 4 Keypad letters and numbers Special character sets may differ from your machine depending on its options or the models Some of the follow key values may not appear depending...

Page 203: ... press OK 4 Enter the fax number you want and press OK 5 Press the Cancel or Stop Clear button to return to ready mode 6 Using speed dial numbers When you are prompted to enter a destination number while sending a fax enter the speed dial number at which you stored the number you want For a one digit 0 9 speed dial number press and hold the corresponding digit button on the number keypad for more ...

Page 204: ...p 4 Select the name and number you want and press OK 5 Select Yes when Add appears 6 Repeat step 3 to include other speed dial numbers into the group 7 When you have finished select No when Another No appears and press OK 8 Press Cancel or Stop Clear to return to ready mode 9 Editing group dial numbers 1 Select fax Address Book New Edit Group Dial on the control panel Or select Setup Machine Setup...

Page 205: ... Search Dial Speed Dial or Group Dial on the control panel 2 Enter All or ID and press OK 3 Press the name and number or the keypad button labeled with the letter you want to search For example if you want to find the name MOBILE press the 6 button which is labeled with MNO 4 Press Cancel or Stop Clear to return to ready mode 11 Printing address book You can check your Address Book settings by pri...

Page 206: ...using SyncThru Web Service 1 Access the SyncThru Web Service see Using SyncThru Web Service on page 242 2 Click Login on the upper right of the SyncThru Web Service website 3 Type in the ID and Password then click Login ID admin Password sec00000 4 Click Security User Access Control Authentication 5 Select Local Authentication in the Authentication Method and click Apply 6 Click OK in the confirma...

Page 207: ...e 4 Select Printing Preferences If Printing Preferences has a you can select other printer drivers connected to the selected printer 5 Change the settings on each tab 6 Click OK If you want to change the settings for each print job change it in Printing Preferences 13 Setting your machine as a default machine 1 Click the Windows Start menu 2 Select Control Panel Devices and Printers 3 Select your ...

Page 208: ... XPS driver from the Samsung website http www samsung com find your product Support or downloads Printing to a file PRN You will sometimes need to save the print data as a file 1 Check the Print to file box in the Print window 2 Click Print 3 Type in the destination path and the file name and then click OK For example c Temp file name If you type in only the file name the file is automatically sav...

Page 209: ...the button from the window or press F1 on your keyboard and click on any option you want to know about see Using help on page 53 Item Description Multiple Pages per Side Selects the number of pages to print on a single sheet of paper To print more than one page per sheet the pages will be reduced in size and arranged in the order you specify You can print up to 16 pages on one sheet Poster Printin...

Page 210: ...re available If you select an unavailable paper size this option can be automatically canceled Select only available paper paper without or mark Double sided Printing Double sided Printing Manual a Print on both sides of a sheet of paper duplex Before printing decide how you want your document oriented You can use this feature with Letter Legal A4 US Folio or Oficio sized paper If your machine doe...

Page 211: ...conventional layout used in calendars Reverse Double Sided Printing Check this option to reverse the print order when duplex printing This option is not available when you use Double sided Printing Manual Paper Options Changes the size of a document to appear larger or smaller on the printed page by entering in a percentage by which to enlarge or decrease the document Watermark The watermark optio...

Page 212: ...elect Edit from the Watermark drop down list The Edit Watermarks window appears c Select the watermark you want to delete from the Current Watermarks list and click Delete d Click OK or Print until you exit the Print window Overlaya This option is available only when you use the PCL SPL printer driver see Software on page 7 An overlay is text and or images stored in the computer hard disk drive HD...

Page 213: ...ou want to use If you have stored the overlay file you want to use in an external source you can also load the file when you access the Open window After you select the file click Open The file appears in the Overlay List box and is available for printing Select the overlay from the Overlay List box d If necessary check Confirm Page Overlay When Printing box If this box is checked a message window...

Page 214: ...nting Store and Print This mode is used when printing and storing document at the same time Spool This option can be useful when handling large amounts of data If you select this setting the printer spools the document into the mass storage device HDD and then prints it from the mass storage device HDD queue decreasing the computer s work load Print Schedule Select this setting to print the docume...

Page 215: ...rinting Whether or not a PDF file can be printed using the Direct Printing Utility program depends on how the PDF file was created The Direct Printing Utility program supports PDF version 1 7 and below For higher versions you must open the file to print it Printing There are several ways you can print using the Direct Printing Utility 1 From the Start menu select Programs or All Programs Samsung P...

Page 216: ...int Changing printer settings You can use advanced printing features when using your machine Open an application and select Print from the File menu The machine name which appears in the printer properties window may differ depending on the machine in use Except for the name the composition of the printer properties window is similar to the following Printing multiple pages on one sheet You can pr...

Page 217: ... menu 2 Select Layout from the drop down list under Orientation 3 Select a binding orientation from the Two Sided option 4 Select the other options to use 5 Click Print and the machine prints on both sides of the paper If you print more than 2 copies the first copy and the second copy might print on the same sheet of paper Avoid printing on both sides of paper when you are printing more than 1 cop...

Page 218: ...al duplex printing may not be available depending on models You can alternatively use the lpr printing system or other applications for odd even printing Printing files You can print many different types of files on your machine using the standard CUPS directly from the command line interface The CUPS lpr utility allows you to do that You can print these files by using below command format lp d pr...

Page 219: ...g your documents Scan to PC Scan the originals from the control panel Then the scanned data will be stored in the connected computers My Documents folder see Basic Scanning on page 60 TWAIN TWAIN is the one of a preset imaging applications Scanning an image launches the selected application enabling you to control the scanning process This feature can be used via the local connection or the networ...

Page 220: ...ns settings related to image altering 5 Press Save OK 20 Scanning from network connected machine The machine that does not support the network interface it will not be able to use this feature see Rear view on page 22 Make sure the printer driver is installed on your computer using the software CD since the printer driver includes the scan program see Installing the driver locally on page 28 1 Pla...

Page 221: ...driver by Control Panel Devices and Printers Add a printer Click Add a network printer from the wizard The machine that does not support the network interface it will not be able to use this feature see Features by model on page 7 The WSD feature works only with Windows Vista or later version that are the WSD compliant computer The following installation steps are based on Windows 7 computer Insta...

Page 222: ...ptional goods see Features by model on page 7 Setting up an FTP SMB server 1 Access the SyncThru Web Service see Using SyncThru Web Service on page 242 2 Select Address Book Individual Add 3 Check the box next to Add FTP or Add SMB 4 Enter the IP address in dotted decimal notation or as a host name 5 Enter the server port number from 1 to 65535 6 Check the box next to Anonymous then the server per...

Page 223: ...llow the steps below to scan with TWAIN compliant software 1 Make sure that the machine is connected to your computer and powered on 2 Place a single document face down on the document glass or load the documents face up into the document feeder see Loading originals on page 47 3 Open an application such as Adobe Photoshop 4 Click File Import and select the scanner device 5 Set the scan options 6 ...

Page 224: ...with the Samsung Easy Document Creator program provided in the supplied sofware CD Availabe for Windows OS users only WindowsXP or higherandInternetExplorer 6 0orhigheristheminimum requirement for Samsung Easy Document Creator Samsung Easy Document Creator is installed automatically when you install the machine software see Using Samsung Easy Document Creator on page 245 1 Place a single document ...

Page 225: ...nnected message appears disconnect the USB cable and reconnect it If the problem continues refer to the Image Capture s help 4 Select the option you want 5 Scan and save your scanned image If scanning does not operate in Image Capture update Mac OS to the latest version Scanning from network connected machine Network or wireless model only see Features by model on page 7 1 Make sure that your mach...

Page 226: ...hop You can scan using Samsung Scan Assistant software Open the Applications folder Samsung folder Samsung Scan Assistant 27 Linux scanning Scanning 1 Make sure that the machine is connected to your computer and powered on 2 Launch a scan application such as xsane or simple scan If it is not installed please install it to use scan features 3 Select your device from the list and set the scan option...

Page 227: ...ding on the control panel 2 Select Redial Times or Redial Term you want 3 Select the option you want 29 Redialing the fax number 1 Press Redial Pause button on the control panel 2 Select the fax number you want Ten recently sent fax numbers with ten received Caller IDs are shown 3 When an original is loaded in the document feeder the machine automatically begins to send If an original is placed on...

Page 228: ...ghtly different depending on your application 3 Select Samsung Network PC Fax from the Print window 4 Click Print or OK 5 Enter the recipients numbers and select the option Select the Help menu or click the button from the window and click on any option you want to know about 6 Click Send 32 Delaying a fax transmission You can set your machine to send a fax at a later time when you will not be pre...

Page 229: ...u can check the list of delayed fax jobs Press Menu System Setup Report Schedule Jobs on the control panel Adding documents to a reserved fax 1 Place a single document face down on the document glass or load the documents face up into the document feeder 2 Press fax Menu Fax Feature Add Page on the control panel 3 Select the fax job and press OK When you have finished select No when Another Page a...

Page 230: ... and press OK 4 Enter the job name and press OK 5 If an original is placed on the scanner glass select Yes to add another pages Load another original and press OK When you have finished select No when Another Page appears The machine starts to scan and send a fax to destinations 34 Forwarding a sent fax to another destination You can set the machine to forward the sent fax to other destination by ...

Page 231: ...but have to receive the fax this feature may be useful Though you sent or received a color fax the data is forwarded in grayscale 1 Press fax Menu Fax Feature Rcv Forward Forward to Fax or Forward to PC On on the control panel Forward options may not be available depending on model or optional goods see Variety feature on page 9 2 To set the machine to print out a fax when fax forwarding has been ...

Page 232: ...DF or TIFF Save Location Select location to save the converted faxes Prefix Select prefix Print received fax After receiving the fax set prints information for the received fax Notifymewhencomplete Settoshowthepopupwindowtonotify receiving a fax Open with default application After receiving the fax open it with default application None After receiving a fax the machine does not notify the user or ...

Page 233: ...op Clear to return to ready mode 38 Receiving manually in Tel mode You can receive a fax call by pressing On Hook Dial button and then pressing Start when you hear a fax tone 39 Receiving in Answering Machine Fax mode To use this mode you must attach an answering machine to the EXT socket on the back of your machine If the caller leaves a message the answering machine stores the message If your ma...

Page 234: ...who answer telephones for many different clients and need to know which number someone is calling in on to properly answer the phone This setting may not be available depending on your country 1 Select fax Menu Fax Setup Receiving DRPD Mode Waiting Ring on the control panel Or select Setup Machine Setup Next Default Setting Fax Default Common Receive Mode DRPD 2 Call your fax number from another t...

Page 235: ...chine Setup Next Fax Setup Secure Receive Printing received faxes 1 Select fax Menu Fax Feature Secure Receive Print on the control panel Or select Setup MachineSetup Next FaxSetup Secure Receive Print 2 Enter a four digit password and press OK 3 The machine prints all of the faxes stored in memory 43 Receiving faxes in memory Since your machine is a multi tasking device it can receive faxes while...

Page 236: ... ID and password to restrict the user s access and also set the maximum number of simultaneous users 45 Creating a shared folder 1 Open the Windows Explore window from the computer 2 Enter the printer s ip address example 169 254 133 42 in the address field and press the Enter key or click Go 3 Create a new folder under nfsroot directory 46 Using the shared folder You can use the shared folder in ...

Page 237: ...button System Setup Job Management Active Job All of the print jobs waiting to be printed are listed in the active job queue in the order you sent them to the printer You can delete a job from the queue before printing or promote a job to print sooner File Policy You can choose the file policy for generating file name before you proceed with the job through optional memory If the optional memory a...

Page 238: ...ls provided to help you make full use of your machine Easy Capture Manager 239 Samsung AnyWeb Print 240 Easy Eco Driver 241 Using SyncThru Web Service 242 Using Samsung Easy Document Creator 245 Using Samsung Easy Printer Manager 246 Using Samsung Printer Status 249 ...

Page 239: ...ble depending on model or optional goods see Software on page 7 Available for Windows OS users only see Software on page 7 Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key Now you can easily print your captured screen as captured or edited ...

Page 240: ...e for Windows and Mac OS users only see Software on page 7 This tool helps you screen capture preview scrap and print Windows Internet Explorer pages more easily than when you use an ordinary program Click Start All programs Samsung Printers Samsung AnyWeb Print Download the latest version to link to the website where the tool is available for download ...

Page 241: ...g To use this application Start Easy Eco Driver before printing job checkbox in the printer properties should be checked Easy Eco Driver also allows you simple editing such as removing images and texts changing fonts and more You can save frequently used settings as a preset How to use 1 Open a document to print 2 Print the document A preview window appears 3 Select the options you want to apply t...

Page 242: ...e Before configuring options in SyncThru Web Service you need to log in as an administrator You can still use SyncThru Web Service without logging in but you won t have access to Settings tab and Security tab 1 Click Login on the upper right of the SyncThru Web Service website 2 Type in the ID and Password then click Login ID admin Password sec00000 2 SyncThru Web Service overview Some tabs may no...

Page 243: ...er Access Control Classifies users into several groups according to each user s role Each user s authorization authentication and accounting will be controlled by the group s role definition Maintenance tab This tab allows you to maintain your machine by upgrading firmware and setting contact information for sending emails You can also connect to Samsung website or download drivers by selecting th...

Page 244: ...the recipient name and e mail address es with notification items you want to receive an alert for 6 Click Apply If the firewall is activated the e mail may not be sent successfully In that case contact the a network administrator 4 Setting the system administrator s information This setting is necessary for using the e mail notification option Some menus may not appear in the display depending on ...

Page 245: ...s features below Image Scanning Use for scanning single or mulitple pictures Document Scanning Use for scanning documents with text or text and images Text Converting Use for scanning documents that need to be saved in an editable text format Book Scanning Use for scanning books with the flatbed scanner SNS Upload Provides an easy and quick way to upload scanned image or existing images to a varie...

Page 246: ...machine Samsung Easy Printer Manager provides two different user interfaces for the user to choose from the basic user interface and the advanced user interface Switching between the two interfaces is easy just click a button 5 Understanding Samsung Easy Printer Manager To open the program For Windows Select Start Programs or All Programs Samsung Printers Samsung Easy Printer Manager Samsung Easy ...

Page 247: ...on Includes links for changing to the advanced settings preference help and about The button is used to change the user interface to the advancedsettingsuserinterface see Advanced settings user interface overview on page 248 4 Quick links Displays Quick links to machine specific functions This section also includes links to applications in the advanced settings If you connect your machine to a net...

Page 248: ...neral scan and device settings Image tab Contains settings related to image altering Fax to PC Settings This menu includes settings related to the basic fax functionality of the selected device Disable If Disable is On incoming faxes will not be received on this device Enable Fax Receiving from Device Enables faxing on the device and allow more options to be set Alert Settings Windows only This me...

Page 249: ...ed automatically when you install the machine software You can also launch Samsung Printer Status manually Go to the Printing Preferences click the Basic tab Printer Status button These icons appear on the Windows task bar Icon Mean Description Normal The machine is in ready mode and experiencing no errors or warnings Warning The machine is in a state where an error might occur in the future For e...

Page 250: ...upplies You can order replacement toner cartridge s from online 4 User s Guide You can view the online User s Guide This button opens the Troubleshooting Guidewhenanerroroccurs Youcandirectly open the troubleshooting section in the user s guide 5 Close Close the window ...

Page 251: ...lpful information for what to do if you encounter an error Paper feeding problems 252 Power 253 Printing problems 254 Printing quality problems 257 Copying problems 264 Scanning problems 265 Faxing problems 267 Operating system problems 269 ...

Page 252: ...ons from inside the machine Paper has not been loaded correctly Remove paper from the tray and reload it correctly There is too much paper in the tray Remove excess paper from the tray The paper is too thick Use only paper that meets the specifications required by the machine The paper keeps jamming There is too much paper in the tray Remove excess paper from the tray If you are printing on specia...

Page 253: ...problems Condition Suggested solutions The machine is not receiving power or the connection cable between the computer and the machine is not connected properly Connect the machine to the electricity supply first If the machine has a Power Wakeup button on the control press it Disconnect the machine s cable and reconnect it ...

Page 254: ...installed Install the toner cartridge see Toner cartridge on page 72 Make sure the protect cover and sheets are removed from the toner cartridge see Toner cartridge on page 72 If a system error occurs contact your service representative The connectioncablebetween thecomputer and the machine is not connected properly Disconnect the machine cable and reconnect it see Rear view on page 22 The connect...

Page 255: ... be very complex Reduce the complexity of the page or try adjusting the print quality settings Half the page is blank The page orientation setting may be incorrect Change the page orientation in your application see Opening Printing Preferences on page 52 See the printer driver help screen see Using help on page 53 The paper size and the paper size settings do not match Ensure that the paper size ...

Page 256: ...ons It will take longer to print when you print a PDF file as an image The print quality of photos is not good Images are not clear The resolution of the photo is very low Reduce the photo size If you increase the photo size in the software application the resolution will be reduced Before printing the machineemitsvapornear the output tray Using damp paper can cause vapor during printing This is n...

Page 257: ...toner cartridge needs cleaning Clean the inside of your machine see Cleaning the machine on page 76 The surface of the LSU part inside the machine may be dirty Clean the inside of your machine see Cleaning the machine on page 76 If these steps do not correct the problem contact a service representative The top half of the paper is printed lighter than the rest of the paper The toner might not adhe...

Page 258: ...h and a lot of dirt from paper falls to the inner components within the machine so the transfer roller may be dirty Clean the inside of your machine see Cleaning the machine on page 76 The paper path may need cleaning Clean the inside of your machine see Cleaning the machine on page 76 If these steps do not correct the problem contact a service representative Vertical lines If black vertical strea...

Page 259: ...an the inside of the machine see Cleaning the machine on page 76 Check the paper type and quality Remove the toner cartridge and install a new one see Toner cartridge on page 72 Vertical repetitive defects If marks repeatedly appear on the printed side of the page at even intervals The toner cartridge may be damaged If you still have the same problem remove the toner cartridge and install a new on...

Page 260: ... Preferences see Opening Printing Preferences on page 52 Ensure the correct paper type is selected For example If Thicker Paper is selected but Plain Paper actually used an overcharging can occur causing this copy quality problem If you are using a new toner cartridge redistribute the toner first see Redistributing toner on page 70 Tonerparticlesare around bold characters or pictures The toner mig...

Page 261: ...loaded properly Check the paper type and quality Both high temperature and humidity can cause paper curl Turn the stack of paper over in the tray Also try rotating the paper 180 in the tray Wrinkles or creases Ensure that the paper is loaded properly Check the paper type and quality Turn the stack of paper over in the tray Also try rotating the paper 180 in the tray Condition Suggested solutions A...

Page 262: ... cartridge may be defective Remove the toner cartridge and install a new one see Toner cartridge on page 72 The machine may require repairing Contact a service representative Loose toner Clean the inside of the machine see Cleaning the machine on page 76 Check the paper type and quality Remove the toner cartridge and then install a new one see Toner cartridge on page 72 If the problem persists the...

Page 263: ... persists the machine may require repairing Contact a service representative Curl If the printed paper is curled or paper does not feed into the machine Turn the stack of paper over in the tray Also try rotating the paper 180 in the tray Change the printer s paper option and try again Go to Printing Preferences click the Paper tab and set type to Thin see Opening Printing Preferences on page 52 An...

Page 264: ...in the document feeder If these steps do not correct the problem contact a service representative Image rubs off the copy easily Replace the paper in the tray with paper from a new package In high humidity areas do not leave paper in the machine for extended periods of time Frequent copy paper jams occur Fan the paper then turn it over in the tray Replace the paper in the tray with a fresh supply ...

Page 265: ...ith a known good cable If necessary replace the printer cable Check that the scanner is configured correctly Check scan setting in the SmarThru Office or the application you want to use to make certain that the scanner job is being sent to the correct port for example USB001 The unit scans very slowly Check if the machine is printing received data If so scan the document after the received data ha...

Page 266: ... a copying or printing job in progress Try your job again when that job is finished The selected port is currently being used Restart your computer and try again The machine printer cable may be improperly connected or the power may be off The scanner driver is not installed or the operating environment is not set up properly Ensure that the machine is properly connected and the power is on then r...

Page 267: ... the right size not too thick or thin Make sure that the document feeder is firmly closed The document feeder rubber pad may need to be replaced Contact a service representative Faxes are not received automatically The receiving mode should be set to fax see Changing the receive modes on page 232 Make sure that there is paper in the tray see Print media specifications on page 105 Check to see if t...

Page 268: ...paper or cannot answer incoming calls Speak with the other machine operator and ask them to solve the problem on their side Faxes do not store in memory There may not be enough memory space to store the fax If the display indicating the memory status shows delete any faxes you no longer need from the memory and then try to store the fax again Call for service Blank areas appear at the bottom of ea...

Page 269: ... software from the startup group then restart Windows Reinstall the printer driver General Protection Fault Exception OE Spool 32 or Illegal Operation messages appear Close all other applications reboot Windows and try printing again Fail To Print A printer timeout error occurred message appear These messages may appear during printing Just keep waiting until the machine finishes printing If the m...

Page 270: ... may enable the file to print Turn on Print As Image from the Acrobat printing options It will take longer to print when you print a PDF file as an image Some letters are not displayed normally during cover page printing Mac OS cannot create the font while printing the cover page The English alphabet and numbers are displayed normally on the cover page When printing a document in Mac with Acrobat ...

Page 271: ...e problem occurs on Ubuntu 12 04 due to problem in standard CUPS filter pdftops actual output point it out exactly and it has been fixed already Updating cups filters package from version 1 0 17 to version 1 0 18 fixes the problem pdftops is a part of cups filters package Printing PDF files does not work The problem occurs on openSUSE 12 3 and it has some problem in standard CUPS filter pdftops th...

Page 272: ...ed to reduce the complexity of the page or install more memory A PostScript error page prints The print job may not be PostScript Make sure that the print job is a PostScript job Check to see whether the software application expected a setup or PostScript header file to be sent to the machine The optional tray is not selected in the driver The printer driver has not been configured to recognize th...

Page 273: ...r the network 278 Installing the driver over the wireless network 280 Uninstalling the driver 282 Using Samsung Printer Experience 283 Accessing management tools 289 Installing accessories 290 Troubleshooting 291 The screen may appear somewhat different depending on the model or interface in use Since this guide has been prepared based on Windows 8 some of the instructions may differ depending on ...

Page 274: ...274 Quick Guide for Windows 8 User Understanding the screen Windows 8 provides both the new Start screen mode and the Desktop screen mode of the existing OS Start Screen Desktop Screen ...

Page 275: ...irements Operating system Requirement recommended CPU RAM Free HDD Space Windows 8 Intel Pentium IV 1 GHz 32 bit or 64 bit processor or higher 1 GB 2 GB 16 GB Support for DirectX 9 graphics with 128 MB memory to enable the Aero theme DVD R W Drive ...

Page 276: ...msung com find your product Support or downloads 1 From the Start Screen 1 Make sure that your computer is connected to the Internet and powered on 2 Make sure that the machine is powered on 3 Connect the computer and the machine with a USB cable The driver is automatically installed from the Windows Update If you want to install Samsung s printer management tools you need to install them using th...

Page 277: ... in X Setup exe replacing X with the letter that represents your CD ROM drive and click OK If Tap to choose what happens with this disc pop up window appears click the window and select Run Setup exe 2 Review and accept the installation agreements in the installation window Then click Next 3 Select USB connection on the Printer Connection Type screen Then click Next 4 Follow the instructions in th...

Page 278: ...hat the machine is connected to the network and powered on Also your machine s IP address should have been set see Setting IP address on page 137 2 From Charms select Settings Change PC settings Devices 3 Click Add a device Discovered machines will be shown on the screen 4 Click the model name or host name you wish to use You can print a Network Configuration Report from the machine s control pane...

Page 279: ...installation window does not appear from Charms select Search Apps and search for Run Type in X Setup exe replacing X with the letter that represents your CD ROM drive and click OK If Tap to choose what happens with this disc pop up window appears click the window and select Run Setup exe 3 Review and accept the installation agreements in the installation window Then click Next 4 Select Network co...

Page 280: ...from the machine s control panel see Wireless network setup on page 148 5 From the Start Screen 1 After completing the wireless network connection you need to install a machine driver to print from an application 2 From Charms select Settings Change PC settings Devices 3 Click Add a device Discovered machines will be shown on the screen 4 Click the model name or host name you wish to use You can p...

Page 281: ...on window does not appear from Charms select Search Apps and search for Run Type in X Setup exe replacing X with the letter that represents your CD ROM drive and click OK If Tap to choose what happens with this disc pop up window appears click the window and select Run Setup exe 3 Review and accept the installation agreements in the installation window Then click Next 4 Follow the instructions in ...

Page 282: ...tile unintstall from the desktop screen mode see From the Desktop Screen on page 282 If you want to uninstall Samsung s printer management tools from the Start screen right click the app Uninstall right click the program you want to delete Uninstall and follow the instruction in the window 8 From the Desktop Screen 1 From Charms select Search Apps 2 Search and click Control Panel 3 Click Programs ...

Page 283: ...oaded from the Windows Store if the machine is connected to a computer with an Internet connection 9 Understanding the Samsung Printer Experience To open the application From the Start screen select the Samsung Printer Experience tile TheSamsungPrinterExperienceinterfacecomprisesvarioususefulfeaturesas described in the following table The screenshot may differ depending on the model you are using ...

Page 284: ...an error occurs You can directly open the troubleshooting section in the user s guide 3 Order Supplies Click on this button to order replacement toner cartridges online You need to be connected to the Internet to use this feature 4 Visit Samsung Links to Samsung printer website You need to be connected to the Internet to use this feature 5 Printer Settings You can configure various machine setting...

Page 285: ...printer you want to delete 4 Click Yes You can see that the deleted printer is removed from the screen 11 Printing from Windows 8 This section explains common printing tasks from the Start screen Basic printing 1 Open the document to print 2 From the Charms select Devices 3 Select your printer from the list 4 Select the printer settings such as the number of copies and orientation 5 Click the Prin...

Page 286: ...ing Cancel or Stop Clear button on the control panel Opening more settings The screen may appear somewhat different depending on the model or options You can set up more printing parameters 1 Open the document you want to print 2 From the Charms select Devices 3 Select your printer from the list 4 Click More settings Basic tab Basic This option allows you to choose the basic printing settings such...

Page 287: ...fications Layout settings This option allows you to set the various ways to layout your documents Security tab Some features may not be available depending on the model or options If this tab is not shown or disabled it means that this features are not supported Job Accounting This option allows you to print with the given permission Confidential Printing ...

Page 288: ... from Windows 8 This section is for the users with multi functional printers Scanning with your machine lets you turn pictures and text into digital files that can be stored on your computer Scanning from Samsung Printer Experience The most frequently used printing menus are displayed for quick scanning 1 Place a single document face down on the document glass or load the documents face up into th...

Page 289: ...tool refer to Useful Management Tools on page 238 1 From the Charms select Search Apps 2 Find Samsung Printers 3 Under Samsung Printers you can see installed management tools 4 Click the management tool you want to use After installing the driver for some management tools you can access them directly from the Start screen by clicking on the corresponding tile ...

Page 290: ...s in Device Settings to use 1 From the Charms select Search Settings 2 Search for Devices and Printers 3 Right click on your printer icon and select Printer properties If Printer properties item has a mark you can select other printer drivers connected with the selected printer 4 Select Device Settings The Printer properties window may differ depending on the driver or operating system you are usi...

Page 291: ...d the app from the Windows Store and install it Machine information is not displayed when you click the device in the Devices and Printers Check the Printer properties Click the Ports tab Control Panel Devices and Printers Right click on your printer icon and select Printer properties If the port is set to File or LPT uncheck them and select TCP IP USB or WSD The error related toast message pops u...

Page 292: ...g com support BAHRAIN 8000 GSAM 8000 4726 www samsung com ae support English www samsung com ae_ar support Arabic BANGLADESH 0961 2300300 0800 0300300 Toll free www samsung com in support BELARUS 810 800 500 55 500 www samsung com support BELGIUM 02 201 24 18 www samsung com be support Dutch www samsung com be_fr support French BOLIVIA 800 10 7260 www samsung com cl support BOSNIA 055 233 999 www ...

Page 293: ...072 726 786 www samsung com hr support CYPRUS 8009 4000onlyfromlandline toll free www samsung com gr support CZECH 800 SAMSUNG 800 726786 www samsung com cz support Country Region Customer Care Center WebSite DENMARK 70 70 19 70 www samsung com dk support DOMINICAN REPUBLIC 1 800 751 2676 www samsung com latin support Spanish www samsung com latin_en support English DRC 499999 www samsung com supp...

Page 294: ...A 1 800 299 0033 www samsung com latin support Spanish www samsung com latin_en support English Country Region Customer Care Center WebSite HONDURAS 800 2791 9111 www samsung com latin support Spanish www samsung com latin_en support English HONG KONG 3698 4698 www samsung com hk support Chinese www samsung com hk_en support English HUNGARY 0680SAMSUNG 0680 726 786 0680PREMIUM 0680 773 648 www sam...

Page 295: ...w samsung com lt support LUXEMBURG 261 03 710 www samsung com be_fr support Country Region Customer Care Center WebSite MACAU 0800 333 www samsung com support MACEDONIA 023 207 777 MALAYSIA 1800 88 9999 603 77137477 Overseas contact www samsung com my support MAURITIUS 800 2550 www samsung com support MEXICO 01 800 SAMSUNG 726 7864 www samsung com mx support MOLDOVA 0 800 614 40 www samsung com su...

Page 296: ...glish PARAGUAY 0800 11 SAMS 7267 www samsung com py Country Region Customer Care Center WebSite PERU 080077708 Desde teléfonos fijos ó públicos 7116800 Desde teléfonos celulares www samsung com pe support PHILIPPINES 1 800 10 726 7864 PLDT Toll Free 1 800 8 726 7864 Globe Landline and Mobile 02 422 2111 Standard Landline www samsung com ph support POLAND 801 172 678 lub 48 22 607 93 33 Dedykowana ...

Page 297: ...m sg support SLOVAKIA 0800 SAMSUNG 0800 726 786 www samsung com sk support Country Region Customer Care Center WebSite SLOVENIA 080 697 267 brezplačna številka www samsung com si SOUTH AFRICA 0860 SAMSUNG 726 7864 www samsung com support SPAIN 0034902172678 www samsung com es support SRI LANKA 0117540540 0115900000 www samsung com support SUDAN 1969 www samsung com support SWEDEN 0771 726 7864 077...

Page 298: ...7864 www samsung com us support UGANDA 0800 300 300 www samsung com support UK 0330 SAMSUNG 7267864 www samsung com uk support UKRAINE 0 800 502 000 www samsung com ua support Ukrainian www samsung com ua_ru support Russian Country Region Customer Care Center WebSite URUGUAY 0800 SAMS 7267 www samsung com uy UZBEKISTAN 00 800 500 55 500 GSM 7799 www samsung com support VENEZUELA 0 800 SAMSUNG 726 ...

Page 299: ...orks WLAN and acts as a central transmitter and receiver of WLAN radio signals ADF An Automatic Document Feeder ADF is a scanning unit that will automatically feedanoriginalsheetofpapersothatthemachinecanscansomeamountofthe paper at once AppleTalk AppleTalk is a proprietary suite of protocols developed by Apple Inc for computer networking It was included in the original Mac 1984 and is now depreca...

Page 300: ...at typically vertical area where control or monitoring instruments are displayed They are typically found in front of the machine Coverage It is the printing term used for a toner usage measurement on printing For example 5 coveragemeansthatanA4sidedpaperhasabout 5 imageortext on it So if the paper or original has complicated images or lots of text on it the coverage will be higher and at the same...

Page 301: ...runs back and forth on the page and prints by impact striking an ink soaked cloth ribbon against the paper much like a typewriter DPI Dots Per Inch DPI is a measurement of resolution that is used for scanning and printing Generally higher DPI results in a higher resolution more visible detail in the image and a larger file size DRPD Distinctive Ring Pattern Detection Distinctive Ring is a telephon...

Page 302: ... control MAC data link layer of the OSI model Ethernet is mostlystandardizedasIEEE 802 3 It has become the most widespread LAN technology in use during the 1990s to the present EtherTalk A suite of protocols developed by Apple Computer for computer networking It was included in the original Mac 1984 and is now deprecated by Apple in favor of TCP IP networking FDI Foreign Device Interface FDI is a ...

Page 303: ...dly rotating platters with magnetic surfaces IEEE The Institute of Electrical and Electronics Engineers IEEE is an international non profit professional organization for the advancement of technology related to electricity IEEE 1284 The 1284 parallel port standard was developed by the Institute of Electrical and Electronics Engineers IEEE The term 1284 B refers to a specific connector type on the ...

Page 304: ...nce exceeds that of TCP IP on a LAN ISO The International Organization for Standardization ISO is an international standard setting body composed of representatives from national standards bodies It produces world wide industrial and commercial standards ITU T The International Telecommunication Union is an international organization established to standardize and regulate international radio and ...

Page 305: ...ing functionality in one physical body so as to have a printer a copier a fax a scanner and etc MH Modified Huffman MH is a compression method for decreasing the amount of data that needs to be transmitted between the fax machines to transfer the image recommended by ITU T T 4 MH is a codebook based run length encoding scheme optimized to efficiently compress white space As most faxes consist most...

Page 306: ...s but which is not itself copied or derived from something else OSI Open Systems Interconnection OSI is a model developed by the International Organization for Standardization ISO for communications OSI offers a standard modular approach to network design that divides the required set of complexfunctionsintomanageable self contained functionallayers Thelayers are from top to bottom Application Pre...

Page 307: ...to interact with the device driver using standard input output system calls which simplifies many tasks Protocol A convention or standard that controls or enables the connection communication and data transfer between two computing endpoints PS See PostScript PSTN The Public Switched Telephone Network PSTN is the network of the world s public circuit switched telephone networks which on industrial...

Page 308: ...ddress and which part is the host address TCP IP The Transmission Control Protocol TCP and the Internet Protocol IP the set of communications protocols that implement the protocol stack on which the Internet and most commercial networks run TCR Transmission Confirmation Report TCR provides details of each transmission such as job status transmission result and number of pages sent This report can ...

Page 309: ...t USB is designed to concurrently connect a single computer USB port to multiple peripherals Watermark A watermark is a recognizable image or pattern in paper that appears lighter when viewed by transmitted light Watermarks were first introduced in Bologna Italy in 1282 they have been used by papermakers to identify their product and also on postage stamps currency and other government documents t...

Page 310: ...vanced security WPS The Wi Fi Protected Setup WPS is a standard for establishing a wireless home network If your wireless access point supports WPS you can configure the wireless network connection easily without a computer XPS XML Paper Specification XPS is a specification for a Page Description Language PDL and a new document format which has benefits for portable document and electronic documen...

Page 311: ...copies 58 D default settings tray setting 45 direct printing utility 215 E easy document creator 245 e book conversion 245 eco printing 54 email address 200 searching 201 storing 200 entering character 202 error message 97 F favorites settings for printing 53 fax adding documents to a reserved fax 229 automatic redialing 227 canceling a reserved fax job 229 changing the receive modes 232 delaying ...

Page 312: ...riginal document 85 clearing paper 90 tips for avoiding paper jams 84 L LCD display browsing the machine status 185 186 187 194 Linux common Linux problems 271 driver installation for network connected 143 driver installation for USB cable connected 133 driver reinstallation for USB cable connected 134 printer properties 218 printing 217 scanning 226 linux scanning 226 loading paper in the tray1 3...

Page 313: ... delete 213 print 213 P placing a machine adjusting the altitude 199 postScript driver troubleshooting 272 preparing originals type 46 print mobile OS 173 mobile print 173 print media card stock 44 envelope 42 guidelines 37 labels 43 output support 105 preprinted paper 44 setting the paper size 45 setting the paper type 45 special media 41 printer preferences Linux 218 printer status general infor...

Page 314: ...n 219 Linux scanning 226 Mac scanning 225 Scanning from image editing program 223 Scanning from network connected machine 220 221 Scanning to FTP SMB server 222 Scanning using the WIA driver 223 service contact numbers 292 SetIP program 137 166 Special features 198 specifications 103 print media 105 status 23 25 Storing 200 supplies available supplies 67 estimated toner cartridge life 69 monitorin...

Page 315: ...B cable connected 28 29 driver installation for Windows 8 network connected 278 driver installation for Windows 8 USB cable connected 276 driver installation for Windows 8 wireless network 280 system requirements 108 using SetIP 137 166 Windows 8 driver uninstallation 282 network driver installation 278 USB cable driver installation 276 wireless driver installation 280 wireless Infrastructure mode...