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Lab Test Report

BLI  RECOMMENDATION

BUYERS LAB

BUYERS LAB

BuyersLab.com

©  2010  Buyers  Laboratory  Inc.  Duplication  in  any  manner  is  illegal  and  strictly  forbidden  without  written  permission 

from  Buyers  Laboratory.  Violators  will  be  prosecuted. 

To  purchase  reprints,  contact  BLI  at  BLIEurope@buyerslab.com.

EUROPEAN  

EDITION

A Comprehensive BLI Laboratory Evaluation

 

 

August 2010

Offering  standard  copy,  network  print  and  scan  functions,  as  well  as 

optional  fax  capability,  the  Samsung  MultiXpress  C9250ND  gave  an 

impressive performance in its exhaustive BLI lab evaluation. One of the 

company’s  first  products  to  support  A3  originals  and  output,  the  unit 

proved  to  be  highly  reliable  during  its  100,000-impression  durability 

test.  Another  key  strength  of  the  C9250ND  is  its  exceptional  ease  of 

programming. Its very well designed colour touch-screen control panel 

can  be  tilted  up  and  down  and  moved  from  side  to  side  and  features 

a  choice  of  two  excellent  screens  for  copy  functions.  Also  noteworthy 

are  the  unit’s  excellent  multitasking  capabilities  and  its  image  quality, 

which was rated Very Good to Excellent across all types of black print 

and copy output produced in the test and Very Good for colour business 

graphics in print mode. With a speed of 25 ppm in colour and black, the 

C9250ND demonstrated competitive overall productivity and scored high 

marks for attributes important to IT, including ease of network setup and 

administrative utilities. Adding to the package is a very strong feature set 

that  includes above  average  maximum  memory  capacity,  the  ability  to 

integrate the unit with back-end applications via Samsung’s embedded 

development  platform,  Eco  copy  and  print  modes  that  promote 

environmentally responsible output, and a number of features that assist 

with accessibility.  A number of tools that can reduce costs by restricting 

users’  access  to  colour  output  contribute  to  this  unit’s  overall  value. 

Based on its outstanding overall performance, BLI highly recommends 

the  Samsung  MultiXpress  C9250ND  for  an  average  optimum  monthly 

volume of up to 13,500 impressions.

Samsung MultiXpress C9250ND

25 PPM Colour/Black Copy • Print • Scan • Fax 

Test duration:

 Two months, including a 100,000-impression 

durability test.

Maximum monthly duty cycle

1

:

 100,000 impressions.

Average  optimum  monthly  volume  for  models  in  this 
speed range:

 Up to 13,500 impressions

2

.

1

 The maximum monthly duty cycle is the maximum 

volume, as specified by the vendor, that the unit is 
capable of producing in a month; however, it isn’t 
recommended that the unit be run at this volume on a 
regular basis.

2

 Based on a survey conducted by BLI. When comparing 

models, note that this lower optimum volume was 
instituted in May 2007.

Reliability ...................................................................... Excellent
Multitasking .................................................................. Excellent
Administrative Utilities  ................................................. Excellent 
Feedback to Workstations ............................................. Excellent
Ease of Network Setup.................................................. Excellent
Print Drivers .................................................................. Excellent 
Applications Compatibility ............................................. Excellent
Scan Functions ............................................................. Excellent
Colour Print/Copy Quality ................................... Very Good/Good
Black Print/Copy Quality ...............................................Very Good
Colour Print/Copy Productivity ............................................. Good
Black Print/Copy Productivity .............................................. Good
Ease of Use ................................................................... Excellent
Feature Set ..................................................................Very Good
Security Features .......................................................... Excellent
Environmental Features ...............................................Not Rated
Toner Yield .......................................................................... Good

BuyersLab.com

©2010  Buyers  Laboratory  Inc.  Reproduced  by  permission  of  Buyers  Laboratory  Inc.  Any  duplication  of  this  report  without  the  written  permission 

of  Buyers  Laboratory,  is  unlawful  and  violators  will  be  prosecuted.  To  purchase  reprints,  contact  BLI  at 

BLIEurope@buyerslab

.com.

Summary of Contents for MultiXpress C9250ND

Page 1: ...elopment platform Eco copy and print modes that promote environmentally responsible output and a number of features that assist with accessibility A number of tools that can reduce costs by restricting users access to colour output contribute to this unit s overall value Based on its outstanding overall performance BLI highly recommends the Samsung MultiXpress C9250ND for an average optimum monthl...

Page 2: ...ty installation including automated driver distribution to multiple users workstations Very good to excellent black print and copy quality ratings Scanned images of excellent quality in most modes compact PDF mode to compress colour file size Above average maximum RAM and hard drive capacities Samsung embedded development platform enables integration of the unit with third party software applicati...

Page 3: ...urrent operations such as printing while scanning Unlike with most other devices access to the control panel is not blocked while pages are being scanned through the document feeder users can program addi tional copy or scan jobs even while pages of the current job are still being scanned enhancing productivity Settings from the previous job such as quantity are retained rather than clearing immed...

Page 4: ...rs it delivers more complete functionality including built in graphical reports and the ability to discover and monitor not just network connected output devices but local devices connected to network PCs Free plug ins for SyncThru Admin enable administrators to control access to device features such as colour printing track usage by user or group and provide a map view of devices capabilities not...

Page 5: ...ither an amber exclamation point or a red X to indicate warning or error conditions regarding device status such as if there is a paper jam or if the unit is out of paper or out of toner however the slight colour change on the small icon can be easily overlooked and indicates only that there is a problem not precise details Users can open the utility to get additional information on problems via f...

Page 6: ...ity to be installed at once with 15 clicks which is also fewer than average The drivers automatically detect configured accessories without requiring additional clicks and the port is automatically created following installation of the drivers Enhancing ease of setup is that print driver distribution to end users can be auto mated via SyncThru Admin eliminating the need for an administrator to man...

Page 7: ...paper drawers and output trays and enable users to save the settings for frequently used jobs Selected settings are displayed so users can make sure before printing jobs that they made the right selections Duplexing and commonly used finishing selections such as stapling and hole punch ing are conveniently selectable from the main screen of the driver with many other devices users must access addi...

Page 8: ...t Eco Mode settings which include duplexing and draft mode can also be customized to fit the needs of the user The Eco Mode setting in the driver saves energy and shows users how much U S model pictured A unique and cost saving feature enables users to select a different quantity of a document to be output in colour and greyscale For example when printing a colour document users can select to prin...

Page 9: ...re than average number of keystrokes required to scan to multiple destinations 20 to two destinations whereas most other systems require only one additional button press for each additional destination Six LDAP servers are supported Manually entered destinations or destinations accessed via LDAP cannot be stored locally in the device s address book destinations can be programmed in the address boo...

Page 10: ...e sharpness of fine details is average Although flesh tones are slightly yellowish in appearance and smoothness of images is average photographic image output in print mode is good overall with an above average colour halftone range Sharpness of fine details is average And while flesh tones were slightly reddish photographic output in copy mode was also good over all with above average smoothness ...

Page 11: ...rivers When printing multiple sets in auto colour mode running speeds are competitive and efficiency is above average in both simplex and duplex modes When copying multiple sets in auto colour mode productivity is competitive in 1 1 and 1 2 modes in 2 2 mode running speed is competitive and efficiency is above average First copy times of the C9250ND tested as configured with the booklet finisher a...

Page 12: ...nd images The Home screen can be set as the default screen if desired and it is accessible from any of the other screens by selecting the Home Screen button in the upper left corner of the touch screen The main screen is user friendly and well labelled U S model pictured The display can be adjusted for brightness via a scrolling adjustment that s conve niently located on the Home screen The contro...

Page 13: ... not presented with another screen as is often the case but instead additional choices appear on the same screen This design eliminates the extra keystrokes involved in having to navigate back to other screens Indeed only seven keystrokes are required to program a typical copy job which is fewer than with most competitive devices Another benefit of this design is that all the other features of the...

Page 14: ...in screen of the device which is prefer able to users having to navigate sub menus for this information In addition to easy to make adjustments to colour balance saturation and contrast simple one touch adjustments allow users to select warm cool or sepia output Furthermore users can replace colours with other colours or delete colours When a misfeed occurs at the device LEDs indicate general misf...

Page 15: ... drawers which have a quick release button on the handles slide very smoothly in and out Replacing toner cartridges is simple they simply slide into place Although provided in the documentation instructions for installing the cartridges are not included on the box for the supplies or in the packaging It should be noted however that the instructional information provided via the Smart Panel utility...

Page 16: ...ility The fax option offers support for multiple lines The unit has a competitive standard paper capacity of 1 040 sheets from two paper drawers plus a bypass tray with a competitive 100 sheet capacity The device can be configured with a dual 520 sheet cassette feeder or a 2 000 sheet high capacity feeder for a maximum paper capacity of 3 140 sheets which is com petitive The unit supports a maximu...

Page 17: ...memory devices the other can be used to attach a full size keyboard Finishing options include a 1 250 sheet finisher and a 3 250 sheet booklet finisher both of which can be configured with either a two three hole punch kit or a two four hole punch kit Both can single or double staple up to 50 sheets in three posi tions In addition the booklet finisher can fold and centre staple up to 15 sheets to ...

Page 18: ...ure fax Encrypted TX RX Yes MMR Password protected RX Fax forwarding Yes Fax line access prevention Yes Fax memory lock Yes Confidential mailbox Yes Secure print Yes Secure Sockets Layer SSL Yes SNMPv3 support Yes Third party security features INA Transport layer security Yes Unauthorised copy prevention secure watermark Yes USB block No Additional security features None INA Information not availa...

Page 19: ...idges bottles for this unit No Toner recycling system No Ability to program features such as duplexing and auto shut off over entire fleet Yes What tool can be used to do this Inherent in system admin mode Green packaging materials for the product Yes Green packaging materials for its consumables Yes Packaging materials used Paper wood PE Typically who is responsible for getting rid of packaging m...

Page 20: ...d To purchase reprints contact BLI at BLIEurope buyerslab com Toner Yield GOOD The C9250ND s tested toner yield is above average for cyan and competitive for black magenta and yellow The unit s impressions per gram yields are above average for cyan and yellow competitive for magenta and below average for black Although the cyan toner yield exceeded the manufacturer s claimed yield the yields for b...

Page 21: ...ded over the course of the test Imaging media includes virgin multi use paper Recycled multi use paper comprised of 30 50 and 100 post consumer waste is also tested for up to 10 usage of each of the recycled media types Tested Configuration Samsung MultiXpress C9250ND base unit plus optional PostScript emulation 3 250 sheet booklet finisher dual cassette feeder and high capacity feeder Test Proced...

Page 22: ...COPY PRINT Yes Yes Yes SCAN Yes Yes Yes COPY Yes Yes Yes Note A Yes indicates that the user can initiate the secondary function while the primary function is taking place and that no further user intervention will be required for the secondary function to take place In addition to a single user multitasking test which evaluates a unit s ability to initiate or perform one function while another fun...

Page 23: ...lour gamut displayed a noticeable volume increase in the cyan to green red and magenta regions after the start of testing though the gamut remained relatively consistent at all test points after the start Colour Density Readings Colour Yellow Magenta Cyan Print Density 0 88 1 02 1 02 Density of a printed image with blocks of all solid colours based on the average of two readings for each colour Bl...

Page 24: ...enta Cyan Red Green Blue Black Fidelity 7 25 4 57 6 84 6 11 5 32 10 56 4 25 Colour fidelity of a copy to its original using a KATUN test original containing blocks of all solid colours tested in walk up mode using the machine default settings in Full colour mode and auto exposure settings average of two readings for each colour Measurements are taken with a Minolta CM 503i spectrophotometer The cl...

Page 25: ...hich the device operates when producing real world jobs The closer the rate is to 100 or if it exceeds 100 the more efficient the device First Copy Time in Seconds Samsung MultiXpress C9250ND COMPETITIVE AVERAGE AUTO COLOUR Platen 17 87 14 9 AUTO COLOUR Document Feeder 20 13 15 1 BLACK Platen 14 72 9 6 BLACK Document Feeder 15 88 11 4 Average Productivity for Mixed Colour and Black Output SPEED IN...

Page 26: ...eed of the device by the rated speed and then multiplying by 100 for each run length 1 5 and 10 sets in copy and print modes Productivity in Booklet Mode SPEED IN PPM PERCENT OF RATED SPEED Samsung MultiXpress C9250ND COMPETITIVE AVERAGE Samsung MultiXpress C9250ND COMPETITIVE AVERAGE Auto Colour Print 13 5 14 4 54 1 52 7 Black Print 12 2 15 5 49 0 55 2 Auto Colour Copy 14 6 15 1 58 4 55 2 Black C...

Page 27: ...page files scanned at 300 dpi in PDF format Competitive averages represent the smallest file size for devices tested to date Print Drivers Samsung MultiXpress C9250ND Print Driver Features Windows XP PCL 6 PostScript 3 Auto Feature Device Detection Yes Yes Booklet Printing Yes Yes Collate Sets No No Consumables Gauge No No Delayed Print Yes Yes Max Paper Sources per Job 3 2 N up Printing 2 to 16 2...

Page 28: ...oner Yield Tested Toner Yield 5 Coverage per Colour Black Cyan Magenta Yellow Rated Yield Impressions 25 000 20 000 20 000 20 000 COMPETITIVE AVERAGE 21 533 14 683 14 683 14 683 Tested Yield Impressions 1 23 053 21 222 17 286 16 189 COMPETITIVE AVERAGE 23 937 19 445 17 376 15 347 Net Weight Grams 553 30 278 45 289 80 283 30 Impressions per Gram 41 66 76 21 59 65 57 14 COMPETITIVE AVERAGE 52 02 61 ...

Page 29: ...ORY INC COPYRIGHT 2010 BUYERS LABORATORY REPRODUCTION WITHOUT THE WRITTEN PERMISSION OF BLI IS STRICTLY FORBIDDEN AUGUST 2010 This is to certify that when subjected to an approximately 100 000 impression Buyers Lab durability test in a networked environment the Samsung MultiXpress C9250ND proved to be a highly reliable product Awarded to SAMSUNG ELECTRONICS for the performance of the Samsung Multi...

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