Lab Test Report
Samsung MultiXpress C9250ND
BUYERS LAB
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Destinations can be programmed via the Web utility. The C9250ND’s Web utility is
one of few that enable programming of destinations via LDAP searches.
The Web utility enables direct printing of a single PDF, PRN or TXT file at a time;
unlike some others, it does not support printing of XPS files, allow for downloading
multiple files at a time or selecting/changing features such as number of sets, duplex
or simplex, finishing, etc. In addition, a separate direct printing utility is included.
Although the Web utility does not have a cloning capability to copy the settings or
address book from one unit to many others all at once, this capability is available
with SyncThru Admin.
Feedback to Workstations
EXCELLENT
The Smart Panel utility bundled with the unit provides pop-up messages notifying
users of errors or warning conditions such as toner low, paper low, paper empty and
offline. It also provides pop-up notification of when print jobs have been sent and
when print jobs have been completed. The messages disappear after a few seconds,
eliminating the need for users to close windows.
Its icon on the taskbar changes to either an amber exclamation point or a red X
to indicate warning or error conditions regarding device status, such as if there is
a paper jam or if the unit is out of paper or out of toner; however, the slight colour
change on the small icon can be easily overlooked and indicates only that there is a
problem, not precise details.
Users can open the utility to get additional information on problems via flashing mes-
sages such as “Paper jammed at tray 1" and to indicate when the unit is out of or low
on paper or toner or offline, as well as information regarding the size and amount of
paper in the drawers.
The Smart Panel utility also has a link to a Job Monitor utility that enables users to
view jobs in queue as well as a job history of the last 15 jobs.
The print driver contains a link to the status utility page that shows the paper supply
remaining in the drawers, indicated in 20 percent increments.
A nice feature of the Smart Panel utility is the Troubleshooting selection, which pro-
vides instructions and animated videos illustrating how to perform such procedures
as installing toner cartridges.
The utility provides detailed toner gauges, via a bar that gradually moves from the
right (for full) to the left as toner supply diminishes.
The utility provides a link to the Web utility (eliminating the need for users to enter an
IP address to access the utility), which provides a wealth of detailed device status
information on supplies, including toner, paper and drums, as well as errors.
Users can receive an e-mail alert of copy job completion as well as e-mail alerts indi-
cating that a scan-to-e-mail job is complete.
EXCELLENT
FEEDBACK TO WORKSTATIONS
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