Understanding display messages
156
12. Troubleshooting
9
Toner-related messages
Message
Meaning
Suggested solutions
•
Error
[error
number]
Toner Cart Failure:
[error number]
Call for service
•
Error
[error
number]
Toner Failure:
[error number]
Install toner again
•
Toner not
installed
Toner cartridge is
not installed.
Install it
A toner cartridge is
not installed.
Reinstall the toner cartridge.
A toner cartridge is
not being detected
Reinstall the toner cartridge two
or three times to confirm it is
seated properly. If the problem
persists, contact the service
representatives.
Protective film is
not removed from
toner.
Remove the protective film from
the toner cartridge.
•
IMG. Not
Compatible
Imaging unit is not
compatible.
Check guide
The imaging unit
you have installed
is not for your
machine.
Install a Samsung-genuine
imaging unit, designed for your
machine.
•
IMG. Not Installed
Imaging unit is not
installed.
Install the unit.
The imaging unit is
not installed.
Reinstall the imaging unit two or
three times. If the problem
persists, call for service.
•
Prepare IMG. unit
Prepare new
imaging unit
The estimated
imaging unit life is
close.
Prepare a new imaging unit for
replacement (see "Available
consumables" on page 111).
•
Replace IMG. unit
Replace with new
imaging unit
The indicated
imaging unit has
almost reached its
estimated imaging
unit life.
•
You can choose
Stop
or
Continue
as shown on the
control panel. If you select
Stop
, the printer stops printing
and you cannot print any more
without changing the imaging
unit. If you select
Continue
, the
printer keeps printing but the
printing quality cannot be
guaranteed.
Replace the imaging unit for
the best print quality when this
message appears. Using a
imaging unit beyond this stage
can result in printing quality
issues (see "Replacing the
imaging unit" on page 120).
•
If the machine stops printing,
replace the imaging unit (see
"Replacing the imaging unit"
on page 120).
Message
Meaning
Suggested solutions
Summary of Contents for MultiXpress K220x Series
Page 1: ...User s Guide User s Guide ...
Page 119: ...Replacing the imaging unit 122 10 Maintenance ...
Page 125: ...Cleaning the machine 128 10 Maintenance K220xND series only ...
Page 186: ...Regulatory information 189 13 Appendix 19 China only ...