Understanding display messages
159
12. Troubleshooting
12
Misc. messages
Message
Meaning
Suggested solutions
•
Door is open.
Close it
The front cover or rear
cover is not securely
latched.
Close the cover until it
locks into place.
•
Scanner door open
Door of scanner is
open.
Close the door
The document feeder
cover is not securely
latched.
Close the cover until it
locks into place.
•
Not Proper room temp
Not Proper room
temperature.
Change room
temperature
The machine is in a room
with improper room
temperature.
Move the machine to a
room with proper
room temperature (see
"Specifications" on
page 179).
•
Replace reverse roller
Replace with new tray
1 reverse roller
•
Replace reverse roller
Replace with new tray
2 reverse roller
The life of the tray
reverse roller has
expired.
Replace the tray
reverse roller with a
new one. Contact the
service
representatives.
•
Replace pickup roller
Replace with new tray
2 pickup roller
The life of the tray pickup
roller will be expired.
Replace the tray pickup
roller with a new one.
Contact the service
representatives.
•
Replace pickup roller
Replace with new
[tray
type]
pickup roller
The life of the tray1, tray2
or MP tray pick-up roller
will expired soon.
Replace the tray pick-
up roller with a new
one. Contact the
service
representatives.
•
Scanner Locked
Scanner is locked.
Press Stop button
The scanner is locked.
Reboot the power. If
the problem persists,
please call for service.
•
Scanner door open
Door of scanner is
open.
Close the door
The document feeder
cover is not securely
latched.
Close the cover until it
locks into place.
•
Error:
[error number]
Fuser Unit Failure:
[error number]
Turn off then on.
Call for service if the
problem
There is a problem in the
fuser unit.
Reboot the power. If
the problem persists,
please call for service.
•
Error:
[error number]
Motor Failure:
[error
number]
Turn off then on.
Call for service if the
problem
There is a problem in the
Motor system.
Reboot the power. If
the problem persists,
please call for service.
Message
Meaning
Suggested solutions
Summary of Contents for MultiXpress K220x Series
Page 1: ...User s Guide User s Guide ...
Page 119: ...Replacing the imaging unit 122 10 Maintenance ...
Page 125: ...Cleaning the machine 128 10 Maintenance K220xND series only ...
Page 186: ...Regulatory information 189 13 Appendix 19 China only ...