Printing quality problems
171
12. Troubleshooting
Wrinkles or creases
•
Ensure that the paper is loaded properly.
•
Check the paper type and quality.
•
Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
Back of printouts are dirty
•
Check for leaking toner. Clean the inside of the machine (see "Cleaning the machine" on page 125).
Solid color or black pages
•
The toner cartridge may not be installed properly. Remove the cartridge and reinsert it.
•
The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on
page 118).
•
The machine may require repairing. Contact a service representative.
Condition
Suggested solutions
A
Summary of Contents for MultiXpress K220x Series
Page 1: ...User s Guide User s Guide ...
Page 119: ...Replacing the imaging unit 122 10 Maintenance ...
Page 125: ...Cleaning the machine 128 10 Maintenance K220xND series only ...
Page 186: ...Regulatory information 189 13 Appendix 19 China only ...