Solving other problems
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10. Troubleshooting
Common Linux problems
Refer to the Linux User’s Guide that came with your computer for further
information on Linux error messages.
Condition
Suggested solutions
There is no xsane nor simple-
scan application on my Linux
machine.
For some Linux distributions, there might be
no default scan application. To use scan
features, install one of scan applications
using download center supplied by the
OS(ex. Ubuntu Software Center for Ubuntu,
Install/Remove Software for openSUSE,
Software for Fedora).
Scanner can not be found via
network.
For some Linux distributions, strong firewall
is enabled and it may block our installer from
opening the necessary port for searching
network devices. In such a case, open the
snmp port - 22161 manually or disable the
firewall temporarily while using the device.
When printing more than one
copy, the second copy does not
print.
The problem occurs on Ubuntu 12.04 due to
the problem in standard CUPS filter
'pdftops'. Update 'cups-filters' package to
version 1.0.18 to fix the problem ('pdftops' is
a part of 'cups-filters' package).
Unchecking the collate option in
the Print Dialog does not work.
For some distributions, GNOME Print Dialog
has an issue handling the collate option. As
workaround, set the default value of collate
option to
False
using the system's printing
utility(execute "system-config-printer" in the
Terminal program).
Printing always works with
duplex.
This duplex issue was in Ubuntu 9.10 CUPS
package. Update CUPS version to 1.4.1-
5ubuntu2.2.
Printer is not added through
system's printing utility.
Paper size and orientation are
disabled in the Print Dialog
when opening text files.
The problem occurs on Fedora 19 and it's
related to 'leafpad' text editor on Fedora 19.
Please use other text editors like 'gedit'.
Condition
Suggested solutions
