4. Troubleshooting
► Error Code
H2–6221 / H2–6222 / H2–6223 / H2–6224
► Error message
Finisher Failure: #H2-622x. Check finisher. Call for service if the problem persists
► Symptom
Ejector2 failed to leave home position during initializing. (H2-6221)
Ejector2 failed to reach home position during initializing. (H2-6222)
Ejector2 failed to leave home position during printing job. (H2-6223)
Ejector2 failed to reach home position during printing job. (H2-6224)
► Troubleshooting method
1) If there is jammed paper on the paper path, removing paper manually. Open and close finisher stapler door or jam
cover to check if finisher executes initialization process. If component still doesn’t go back to home position and
error does not disappear, follow the instructions below:
2) Does finisher Ejector2 Assembly work well?
a) Make sure finisher input sensor cable is connected well to the sensor connector.
b) Make sure finisher input sensor cable is connected well to the main board connector.
c) Cover Remove.
d) Disassemble related parts.
e) Check the sensor position and harness condition.
f) Check sensor plug and encoder condition.
3) Does finisher Ejector2 gear set work well?
a) Make sure gear set can rotate smoothly.
b) Make sure each gear is not broken.
c) Replace the gear set. (
JC66-04236A / JC66-04518A
)
4) Does finisher Ejector2 motor work well?
a) Check the Ejector 2 motor belt (
6602-003636
).
b) Replace Ejector2 Motor (
JC90-01335A
).
5) Check if any debris existed. Please make sure to remove any debris.
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