7. The speed of your mobile broadband connection
ø uses different types of Mobile Network: GPRS, EDGE, 3G and HSDPA. HSDPA is the
fastest. Connection Manager will connect you to the fastest type available.
8. Using ø Mobile Broadband abroad
You can use your ø Mobile Broadband in over 100 countries. But remember, roaming
charges are outside your monthly allowance and it can get expensive. You can see the
exact costs at
o2international.co.uk
.
To keep you protected from surprise costs, you'll need to let us know before you
want to use your mobile broadband abroad. Information on enabling your mobile
broadband for international use, and details on charges can be found at
o2.co.uk/mobilebroadbandroaming
. Here you'll also find information on our data
roaming Bolt On.
If you're a Business customer, you're already enabled for International use.
You can add Bolt Ons on the same page.
9. Your bill
You can see your bill any time at
o2.co.uk.
Sign in and choose
My ø
.
We'll also send you an email when you're able to see your bill online. Your monthly
bill date is the date of your email, or the date written on your bill (if you asked for a
paper version).
Don't worry if you don't know your bill date when you're setting up Connection
Manager. You can type it in afterwards by clicking
View Usage
.
If you're a business customer, you can see your bill at
o2.co.uk/business
. Sign in or
register for a
My ø Account
, then choose
My Bill Analysis
. Your bill date is the
same as everyone on your account. If your business doesn't have an account, your bill
date will be about a day after you bought ø Mobile Broadband.
10. Understanding your first bill
Once you've signed a contract, it takes us a few days to set up your bill. This means
your first bill covers a slightly longer period than your other bills. So it will have a few
extra days' charges on it (the time between you buying your laptop and us setting
up your bill). Your second bill will be your usual amount.
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