48 English
Tr
ouble
shoo
ting
Troubleshooting
Information codes
OVEN
Displayed
code
Possible cause
Solution
C-20
The oven sensor is open when
the oven is operating.
Press
OVEN OFF
and restart the
oven. If the problem persists,
disconnect all power to the
range for at least 30 seconds
and then reconnect the power. If
this does not solve the problem,
call for service.
The oven sensor is short when
the oven is operating.
C-21
This code occurs if the internal
temperature rises abnormally
high.
C-d0
This code occurs if the Control
key is short for 1 minute.
C-F0
This code occurs if
communication between
the Main and Sub PBA is
interrupted.
-dC-
This code appears if the
partition is inserted or removed
while the oven is operating.
Make sure the partition is
inserted properly, and restart
the oven.
If the problem persists,
disconnect all power to the
range for at least 30 seconds
and then reconnect the power. If
this does not solve the problem,
call for service.
DRAWER
Problem
Possible cause
Solution
The Drawer
does not slide
smoothly or
drags.
The drawer is out of
alignment.
Fully extend the drawer and
push it all the way in. See the
page
43
.
The drawer is over-loaded or
the load is unbalanced.
Reduce weight. Redistribute
drawer contents.
Excessive
condensation
in the drawer.
There is liquid present in the
drawer.
Remove the liquid.
Uncovered foods.
Cover food with a lid.
The temperature is set too
high.
Adjust the temperature to a
lower setting.
NE59K6851SS_AC_DG68-00872A-00_EN+MES+CFR.indb 48
12/16/2016 9:37:35 PM