31
Troubleshooting
A fault may result from a minor information that you can correct yourself with the help of
the following instructions. Do not attempt any further repairs if the following instructions
do not help in each specific case.
WARNING
Repairs to the appliance are to be performed only by a qualified service technician.
Improperly effected repairs may result in considerable risk to the user. If your appliance
needs repair, please contact your customer service center.
Problem
Possible cause
Solution
The fuse in the
house wiring is not
intact.
If the fuses trip a number of times,
call an authorized electrician.
What should I do if
the Hood are not
functioning?
The power button
was accidentally
actuated.
The appliance is properly switched
on.
The hood need 5sec
to operates exact
speed.
Wait 5sec after operates the hood.
What should I do if
the hood touch
control does not
work?
The control panel is
contaminated with
foreign objects or
liquid.
Clean the control panel.
See the user
manual of a
compatible
Samsung cooktop.
Only Samsung compatible cooktop
can connect with Hood via
Bluetooth
What should I do if
the Bluetooth
connection is not
working.
The hood is
connected with
other appliance.
Activate Bluetooth disconnection
(Pairing reset,
T8+T9
for 3 sec)
and then activate Bluetooth
connection process again.
Bluetooth
connection(pairing)
is not stable.
Disconnect the power more than
30 seconds. Then restart the
appliance. Then activate Bluetooth
disconnection and then activate
Bluetooth connection process
again.
What should I do if
the “
EL
” is on
display. During
displaying the circle
on display, Hood is
not working
properly.
Hood starts the
calibration for
Sensor.
Please wait 5-10 minutes for
calibration.
Detailed information, refer to the
instruction of Sensor in manual.
What should I do if I
use the Gas
cooktop?
Need to change the
Sensor mode for
Gas Cooktop.
Press
T4 + T6
for 3 sec. After that
please wait 5-10minutes for
calibration.
What should I do if
the Auto mode is
not working
properly.
The Sensor
algorithm is not
stable.
Please press
T6
button for 3 sec.
Then Hood will start the calibration
again. After calibration Auto mode
will be fine.
What should I do if
the button is not
working properly.
The is not a
button. It is indicator
for connection
status
Please press the
T9
for 3sec
instead of Indicator.
