Samsung NP950QDB, Repair Manual

Page 1: ...www samsung com REPAIR GUIDE NP950QDB English Rev 1 0 ...

Page 2: ...1 Windows recovery function 11 Q A ExplodedViewand Parts List 13 Exploded View 14 Parts List Disassemblyand Assembly 16 Tools forDisassembly and Assembly 18 Case RearRemove 20 Battery Remove 21 Antenna Cable Remove 22 SSD Remove 23 Cable Remove 25 Fans and Speakers Remove 27 Main Board and Sub Board Remove 28 Screen Remove 30 Fingerprint PowerButton Remove 32 Touchpad Remove ...

Page 3: ... PowerButton Assembly 35 Touchpad Assembly 36 Screen Assembly 37 Main Board Assembly 38 Fans and Speakers Assembly 40 Sub Board Assembly 41 Cable Assembly 42 SSD Assembly 43 Antenna Cable Assembly 44 BatteryAssembly 45 Case RearAssembly ...

Page 4: ...a Samsung certified carrierwill not be covered by the warranty Use only demagnetized tools that are specifically designed forsmall electronic repairs as most electronic parts are sensitive to electromagnetic forces Use only high quality screwdrivers when servicing devices Low quality screwdrivers can easily damage the heads of screws Always use genuine replacement parts Third party replacement par...

Page 5: ...re its battery is fully discharged Visit www samsung com to view the device information related material and safety information ESD Electrostatic Discharge Precautions It is the sudden flow of electricity between two electrically charged objects caused by contact an electrical short ordielectric breakdown ESD can cause negative effects on mobile phone especially electrical parts It is recommended ...

Page 6: ...ith Samsung Update To check foravailable updates the computermust be connected to the internet Only apps that have been installed with this app can be updated Images and features may differdepending on the model and the app version 1 Select the Start button All apps Samsung Update 2 Read and agree to the UserAgreement This step appears onlywhen the app runs forthe first time 3 Select Update all Or...

Page 7: ...he app s help information The Samsung Recovery app Recovery Backup is not available when using CD DVD drives Recovering the computererases the data orapps saved aftera backup point Therefore back up important data regularly before a problem occurs with the computer When you launch the app forthe first time read and accept the Terms and Conditions when they display on the screen Recovering to facto...

Page 8: ...data loss Backing up the current system You can back up the factory default system orcurrent system to an alternate internal drive oran external storage device 1 Select the Start button All apps Samsung Recovery Back up computer 2 Select a drive to save the backed up data and select Start backup When backing up to an external storage device connect the device to the computerand then select the ext...

Page 9: ... an external storage device to yourcomputerfirst and then select the external drive 4 Follow the on screen instructions to complete the backup Recovering aftera backup Select a backup point saved on an alternate internal drive oran external storage device to recoverthe computerto that point 1 When backing up to an external storage device connect the device to the computer 2 Select the Start button...

Page 10: ...rive connectorseparately to connect the new drive to the computer When Windows is installed on a non userreplaceable disk such as an eMMC you cannot copy the drive 1 Connect the new drive to the computerwith an external hard drive connector 2 Select the Start button All apps Samsung Recovery 3 Select Create a factorystate disk orCreate a disk copy 4 Select a disk to be copied Start copy The data o...

Page 11: ...rthe system is recovered select the Start button All apps Samsung Update to install the required Samsung apps Q A When experiencing problems with the computer try these solutions Windows Howcan I uninstall an app 1 Select the Start button Settings Apps Installed apps 2 On the list select next to the app you want to delete and then select Uninstall Samsung Recovery What is a RecoveryArea The comput...

Page 12: ...e size of the Samsung Recovery app varies by model What is a recoveryimage This refers to the operating system drivers and software that are converted to a data image It is required to recoverthe computerand is embedded in the computer s HDD However this is not provided forstorage devices where the capacity is less than 64 GB Howcan I restore a computerthat does not have the Samsung Recoveryapp Re...

Page 13: ...Exploded View and Parts List 13 ExplodedViewand Parts List ExplodedView ...

Page 14: ...r B2001 Antenna B2002 Antenna B2009 Bracket I0005 SSD I0007 Adapter I0009 Battery K9000 Display M2000 Sub Board M3000 Fan M3004 Fan M3005 Heat Sink M4004 Main to Sub Cable T0001 Front Case T0101 Touchpad T0103 Fingerprint PowerButton T0302 Touchpad Cable T2001 Speaker T2002 Speaker W4000 Screw W4002 Screw W4005 Screw ...

Page 15: ...Exploded View and Parts List 15 Number Name W4028 Screw W4033 Screw W4034 Screw X0001 Pen ...

Page 16: ...Part Code Image Description Safety Goggles Prevents accidents during repair protective equipment Safety Gloves ESD safe cut resistant Prevents accidents during repair protective equipment Safety Mask Prevents accidents during repair protective equipment Cross head Screwdriver Tool forscrewing in cross head screws Opening Tool Tool fordisassembling the connectorand otherparts ...

Page 17: ...rseparable handle suction cups be careful not to injure yourself as the handle can be parted during use ESD Safe Tweezers and Round Tip Metal Tweezers Tool forhandling connectors cables and otherparts Because it is possible to damage parts orcomponents when using sharp tweezers use tweezers made with plastic orrubbermaterial ...

Page 18: ...ge parts orcomponents when using sharp metal tools 1 Using the opening tool remove the 4 rubberfeet on the case rear 2 Using a cross head screwdriver remove the 4 screws on the case rear Check the numberof screws that have been removed and store them carefully to make sure that no unassembled screws are left inside the computerduring assembly ...

Page 19: ... while separating the case rearwith the opening tool and repeat this forthe centerof the right edge Forseparable handle suction cups be careful not to injure yourself as the handle can be parted during use As the case rearcan be damaged by excessive force be careful not to damage the case rear Be careful that the suction cup does not adhere to the area where the tape or stickeris attached Afteryou...

Page 20: ...bly 2 Using a cross head screwdriver remove the 4 screws on the battery and separate it Be careful not to damage the nearcomponents Check the numberof screws that have been removed and store them carefully to make sure that no unassembled screws are left inside the computerduring assembly Afteryou finish disassembling referto BatteryAssembly forhow to reassemble ...

Page 21: ...up on the sub board Wi Fi module s Wi Fi antenna white and black and separate it 2 Using the tweezers separate the antenna cables from the 5 antenna cable guide clips on the main board and sub board Afteryou finish disassembling referto Antenna Cable Assembly forhow to reassemble ...

Page 22: ...o separate it Be careful not to damage the nearcomponents If two SSDs are installed separate the otherSSD using the same method Check the numberof screws that have been removed and store them carefully to make sure that no unassembled screws are left inside the computerduring assembly 1 2 Afteryou finish disassembling referto SSD Assembly forhow to reassemble ...

Page 23: ...Disassembly and Assembly 23 Cable Remove 1 Using the opening tool separate the 4 main to sub cables ...

Page 24: ... cable Using the opening tool lift up and separate the top of the speakerconnector Using the opening tool lift up the screen fans keyboard keyboard backlit and touchpad connectors levers and separate the cables with tweezers by pulling the connectors Be careful not to damage the lever Afteryou finish disassembling referto Cable Assembly forhow to reassemble ...

Page 25: ...have been removed and store them carefully to make sure that no unassembled screws are left inside the computerduring assembly 2 Using a cross head screwdriver separate the 3 screws on the right fan and remove the fan module Be careful not to damage the nearcomponents Check the numberof screws that have been removed and store them carefully to make sure that no unassembled screws are left inside t...

Page 26: ...Disassembly and Assembly 26 3 Lift up the speakers to separate them Be careful not to damage the nearcomponents Afteryou finish disassembling referto Fans and Speakers Assembly forhow to reassemble ...

Page 27: ...ke sure that no unassembled screws are left inside the computerduring assembly 2 Using a cross head screwdriver remove the11 screws on the main board and lift the main board up to separate it Be careful not to damage the nearcomponents Check the numberof screws that have been removed and store them carefully to make sure that no unassembled screws are left inside the computerduring assembly Aftery...

Page 28: ...en facing the floor 2 Using a cross head screwdriver remove the 6 screws on the screen panel Be careful not to damage the nearcomponents Check the numberof screws that have been removed and store them carefully to make sure that no unassembled screws are left inside the computerduring assembly Left Right ...

Page 29: ...Disassembly and Assembly 29 3 Lift up the screen on the case front to separate it Afteryou finish disassembling referto Screen Assembly forhow to reassemble ...

Page 30: ...the fingerprint powerbutton bracket Be careful not to damage the nearcomponents Check the numberof screws that have been removed and store them carefully to make sure that no unassembled screws are left inside the computerduring assembly 2 Using the tweezers lift up the fingerprint powerbutton bracket to separate it ...

Page 31: ...Disassembly and Assembly 31 3 Using the tweezers separate the fingerprint powerbutton on the case front Afteryou finish disassembling referto Fingerprint PowerButton Assembly for how to reassemble ...

Page 32: ...been removed and store them carefully to make sure that no unassembled screws are left inside the computerduring assembly 2 Using the tweezers remove the Kapton tape from the touchpad connector Remove the touchpad module by pushing on the side of the touchpad module Keep the Kapton tape to reuse it forassembly 1 2 3 Afteryou finish disassembling referto Touchpad Assembly forhow to reassemble ...

Page 33: ...rmay damage internal components such as the battery When assembling be extra careful not to leave any unassembled screws inside the computer 1 Using the tweezers align the fingerprint powerbutton on the case front 2 Using the tweezers align the fingerprint powerbutton bracket to the marked area ...

Page 34: ...Disassembly and Assembly 34 3 Using a cross head screwdriver fasten the 3 screws to the fingerprint powerbutton bracket ...

Page 35: ...the battery When assembling be extra careful not to leave any unassembled screws inside the computer 1 Using the tweezers assemble the touchpad cable connector Afterclosing the lever attach the Kapton tape 2 3 1 2 Afterassembling the touchpad module assemble the 5 screws on the touchpad using a cross head screwdriver 1 ...

Page 36: ...ng be extra careful not to leave any unassembled screws inside the computer 1 Afteraligning the screen on the case front arrange the screen cable using the tweezers 2 Using a cross head screwdriver fasten the 6 screws 1 1 2 3 2 3 Left Right Fully fold the computerso that the screen is located underthe case front to assemble it in a flat state ...

Page 37: ...sembly Leaving screws inside the computermay damage internal components such as the battery When assembling be extra careful not to leave any unassembled screws inside the computer 1 Align the main board with the marked area on the case front ...

Page 38: ... Fans and Speakers Assembly Leaving screws inside the computermay damage internal components such as the battery When assembling be extra careful not to leave any unassembled screws inside the computer 1 Afteraligning the left fan to the case front fasten the 3 screws using a cross head screwdriver ...

Page 39: ...isassembly and Assembly 39 2 Afteraligning the right fan to the case front fasten the 3 screws using a cross head screwdriver 3 Assemble the speakerafteraligning it with the marked area on the case front ...

Page 40: ...omputermay damage internal components such as the battery When assembling be extra careful not to leave any unassembled screws inside the computer 1 Place the sub board on the marked area of the case front 2 Using a cross head screwdriver fasten the 5 screws on the sub board ...

Page 41: ...opening the leverof each connector connect the cable Align the fingerprint powerbutton and press it into place Using the tweezers press and assemble the speakerconnectors Using the tweezers connect the screen fans keyboard keyboard backlit and touchpad connectorcables and close the levers and assemble it Make sure the connectorleverand connectorguidelines are arranged horizontally so that each cab...

Page 42: ...eaving screws inside the computermay damage internal components such as the battery When assembling be extra careful not to leave any unassembled screws inside the computer Afterinserting the SSD into the module socket use a cross head screwdriverto fasten the screw on the SSD If you have two SSDs assemble the otherSSD using the same method 2 1 ...

Page 43: ...e internal components such as the battery When assembling be extra careful not to leave any unassembled screws inside the computer 1 Assemble the antenna cable afteraligning the positions of the 5 antenna cable clips 2 Afteraligning the position of the antenna cable connector press to secure it ...

Page 44: ...hen assembling be extra careful not to leave any unassembled screws inside the computer 1 Place the battery module on the marked area on the case front Using a cross head screwdriver fasten the 4 screws on the battery module 2 Press and fix the battery cable to the battery connector and attach Kapton tape on the battery connector ...

Page 45: ...amage internal components such as the battery When assembling be extra careful not to leave any unassembled screws inside the computer 1 Align the case rearwith the case front and press along the edges to assemble it 2 Using a cross head screwdriver fasten the 4 screws on the case rear ...

Page 46: ...Disassembly and Assembly 46 3 Align the 4 rubberfeet with the case rearholes and press them to assemble them Be sure to distinguish the types of rubberfeet while assembling M1 M4 RubberM4 RubberM1 ...

Page 47: ...This guide is a property of Samsung Electronics Co Ltd Any unauthorized use of guide can be punished underapplicable international and or domestic law Samsung Electronics Co Ltd ...