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70  English

W

arr
anty (U

.S

.A)

 Troubleshooting

Warranty (U.S.A)

PLEASE DO NOT DISCARD. THIS PAGE REPLACES THE WARRANTY PAGE IN THE USE 

& CARE GUIDE

SAMSUNG ELECTRIC RANGE

LIMITED WARRANTY TO ORIGINAL PURCHASER WITH PROOF OF PURCHASE

This SAMSUNG brand product, as supplied and distributed by SAMSUNG 
ELECTRONICS AMERICA, INC. (SAMSUNG) and delivered new, in the original 
carton to the original consumer purchaser, is warranted by SAMSUNG against 
manufacturing defects in materials or workmanship for the limited warranty 
period, starting on the date of delivery to the original consumer purchaser, of:

One (1) Year Parts and Labor

This limited warranty is valid only on products purchased and used in the United 
States that have been installed, operated, and maintained according to the 
instructions attached to or furnished with the product. To receive warranty service, 
the purchaser must contact SAMSUNG at the address or phone number provided 
below for problem determination and service procedures. Warranty service can 
only be performed by a SAMSUNG authorized service center. The original dated 
bill of sale and/or proof of delivery must be presented upon request as proof 
of purchase to SAMSUNG or SAMSUNG’s authorized service center to receive 
warranty service. 

SAMSUNG will provide in-home service within the contiguous United States 
during the warranty period at no charge, subject to availability of SAMSUNG 
authorized servicers within the customer’s geographic area. If in-home service is 
not available, SAMSUNG may elect, at its option, to provide transportation of the 
product to and from an authorized service center. If the product is located in an 
area where service by a SAMSUNG authorized servicer is not available, you may 
be responsible for a trip charge or required to bring the product to a SAMSUNG 
authorized service center for service.

To receive in-home service, product must be unobstructed and accessible to the 
service agent.

Displayed 

code

Possible cause

Solution

C1

This code appears if the internal 
temperature of a burner rises 
abnormally high.

Power Off, and then Power On 
to the setting you want again. 
If the problem persists, 
disconnect all power to the 
range for at least 30 seconds 
and then reconnect the power. 
If this does not solve the 
problem, call for service.

UP

UP The voltage is too high or 
low.

Check the power connection 
and make sure to turn the 
appliance on after regulating 
the voltage.

F2

The touch-enabled IC 
communicates abnormally.

Restart the appliance 
using the 

POWER

 key. If 

the problem continues, 
disconnect power for more 
than 30 seconds. Then, restart 
the appliance. If the problem 
still continues, contact a local 
Samsung service center.

F1

Communications between main 
and EEP-ROM failed.

Summary of Contents for NSI6D 99 Series

Page 1: ...Electric Range User manual NSI6D 99...

Page 2: ...evice in place and engaged e Failure to do so can result in death or serious burns to children or adults WARNING Do not step lean or sit on the doors of the range You can cause the range to tip result...

Page 3: ...are available You cannot select any other channels Radio Apparatus Notice CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void the user s aut...

Page 4: ...STATEMENT This equipment has been tested and found to comply within the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protec...

Page 5: ...s 20 cm between the radiator and your body This device and its antenna s must not be co located or operated in conjunction with any other antenna or transmitter 2 IC Notice The term IC before the radi...

Page 6: ...its antenna s must not be co located or operated in conjunction with any other antenna or transmitter RADIATION EXPOSURE STATEMENT This equipment complies with FCC and IC RSS 102 radiation exposure l...

Page 7: ...izes 29 Operating noises 30 Using suitable induction cookware 30 Temperature detection 31 Suggested settings for cooking specific foods 31 Protecting the cooktop 32 Operating the oven 32 The control p...

Page 8: ...s ca gov Important safety instructions Read and follow all instructions before using your range to prevent the risk of fire electric shock personal injury or damage when using the range This guide doe...

Page 9: ...wer to the appliance before servicing by removing the fuse or switching off the circuit breaker Do not enter the oven Do not store items of interest to children in cabinets above the range or on the b...

Page 10: ...ty Do not lean on the range as you may turn the control knobs inattentively If there is a fire in the oven during self cleaning turn the oven off and wait for the fire to go out Do not force the door...

Page 11: ...Appliance is not intended to be operated by means of an external timer or separate remote control system INDUCTION COOKTOP ELEMENTS Be sure you know which touch control operates each surface heating...

Page 12: ...ance should be serviced only by qualified service personnel Repairs carried out by unqualified individuals may cause injury or a serious malfunction If your appliance is in need of repair contact a Sa...

Page 13: ...result in injury Do not use the oven to dry newspapers If overheated newspapers can catch on fire Do not use the oven for a storage area Items stored in an oven can ignite CHILD SAFETY WARNING This ap...

Page 14: ...pt as suggested in the manual Improper installation of these liners may result in a risk of electric shock or fire Keep oven vent ducts unobstructed The oven vent is located above the right rear surfa...

Page 15: ...e removed before you run the self cleaning cycle Opening a window or turning on a ventilation fan or hood is recommended during and after self cleaning VENTILATING HOOD Clean ventilating hoods frequen...

Page 16: ...hem for play and injure themselves Install your appliance on a hard level floor that can support its weight Failing to do so may result in abnormal vibrations noise or problems with the product GLASS...

Page 17: ...nd the appliance to a gas pipe plastic water pipe or telephone line This may result in electric shock fire an explosion or problems with the product Do not cut or remove the ground prong from the powe...

Page 18: ...ld places a plastic bag over its head the child can suffocate Take care not to contact the oven door heating elements or any of the other hot parts with your body while cooking or just after cooking F...

Page 19: ...causes an inflow of oxygen and may cause the food to ignite Do not let children or any person with reduced physical sensory or mental capabilities use this appliance unsupervised Make sure that the a...

Page 20: ...ear to be cooler than the interior which can be hot enough to burn an infant s mouth Take care as beverages or food may be very hot after heating Especially when feeding a child Check that it has cool...

Page 21: ...n door with a sharp object This may result in the glass being damaged or broken Do not store anything directly on top of the appliance when it is in operation Take care when heating liquids such as wa...

Page 22: ...CRITICAL CLEANING WARNINGS CAUTION Do not clean the appliance by spraying water directly on to it Do not use benzene thinner or alcohol to clean the appliance This may result in discoloration deformat...

Page 23: ...d an extra accessory marked with a you can buy it from the Samsung Contact Center 1 800 726 7864 Introducing your new range Overview 02 05 06 07 08 09 01 04 03 01 Control panel See page 32 for more in...

Page 24: ...ple when cooking french fries Turn the cooking zones off after use Never place combustible items on the induction cooktop It may cause a fire Do not use the induction cooktop to heat aluminium foil pr...

Page 25: ...on the temperature of the internal sensor 10 minutes or 20 minutes If you have cabinet storage directly above the cooking surface make sure that the items in the cabinet are infrequently used and can...

Page 26: ...heating element when you finish cooking 1 Tap to turn on the display Induction Oven Oven 350 F Convection Bake 325 F Oven Induction Bake Convection Bake 2 Tap the cooktop control area Induction Induct...

Page 27: ...c control tap the The two left elements are desynced and set to level you currently set Multi stages Induction 0 0 3 6 9 Boost Multi stages Simmer Induction Simmer Multi stages Boost 1 Tap and then ta...

Page 28: ...they have been turned OFF The glass surface may be HOT from residual heat transferred from the cookware and burns may occur DO NOT TOUCH HOT COOKWARE or PANS directly with your hands Always use oven...

Page 29: ...ding cooking zone will turn off Pot and pan sizes Induction cooking zones adapt automatically to the size of the bottom of the cookware up to a certain limit However the magnetic part of the bottom of...

Page 30: ...before the end of the cooking time and use the residual heat to keep food warm Right Wrong Wrong Operating noises You may hear the following operational noises Cracking noises You may hear a cracking...

Page 31: ...ally reduces the power setting of the two elements in the cooking zone and reduces the power draw Suggested settings for cooking specific foods The figures in the table below are guidelines The power...

Page 32: ...e cleansing powders or scouring pads which will scratch the cooktop Do not use chlorine bleach ammonia or other cleansers not specifically recommended for use on a glass ceramic surface Preventing mar...

Page 33: ...t Oven Use to oven cooking You can see the all oven mode by scrolling this area When you tap the oven mode temperature and cooking time can be set u want SmartThings Use to connect to the SmartThings...

Page 34: ...mergency or when the power is off use the side pocket located at the upper right side of the door Timer The timer serves as an extra timer that will beep when the set time has elapsed It does not star...

Page 35: ...n Oven 350 F Convection Bake 325 F Oven Induction Bake Convection Bake Scrolling the screen to select mode you want Summarized mode Oven Bake 350 F Temp Cook Time View all Delay Stvart Oven Bake Cook...

Page 36: ...king options as Keep Warm Keep Temp and Oven Off after you set the Cook Time Default is Oven Off NOTE You can cancel a Cook Time at any time by setting the Cook Time to 0 minutes Setting the temperatu...

Page 37: ...tart and stop another cooking program You can set Delay Start so that it delays the automatic start of a cooking operation you select by up to 12 hours Mode Bake Convection Bake Convection Roast Conve...

Page 38: ...95 X X X Oven Bake Preheating 175 F 350 F Temp Cook Time Stop 175 350 F Oven Bake Temp Cook Time Preheating Stop 5 Tap Stop when cooking is done or if you want to cancel cooking Cooking mode Make sure...

Page 39: ...between 100 F 205 F Use it to cook meat fish seafood poultry or vegetables Use fresh and quality ingredients only Trim them in a clean condition and store under refrigeration Use heat resistant vacuu...

Page 40: ...oiling Use caution when you open the oven door to turn over the food The air escaping from the oven will be very hot If you leave the oven door open for more than 2 minutes when the oven is on all hea...

Page 41: ...on the Samsung website offers special menus and recipes to enjoy cooked vegetables on the guide table you can download detailedrecipes for each feature from the our website www samsung com us support...

Page 42: ...e time or quantity Tray or Baking sheet Tray or Baking sheet Air Fry tray Air Fry tray Air Fry tray recommended placement NOTE Place a baking sheet or tray on the rack below the Air Fry tray for getti...

Page 43: ...m Amount oz Temperature F Time min Tips Frozen Frozen Chicken Nuggets 24 28 400 425 15 25 Frozen Chicken Wings 30 35 425 20 30 Frozen Onion Rings 20 25 425 15 20 Frozen Fish Fingers 20 25 425 18 22 Fr...

Page 44: ...ratures cooking food that can keep its original fragrance and nutrients while offering enriched flavor and soft texture NOTE It is not necessary to preheat the oven when using Air Sous Vide mode Place...

Page 45: ...ing the food keep it in a cool and dry place For fruit adding lemon or pineapple juice or sprinkling sugar on the fruit helps the fruit retain sweetness NOTE There is no preheating before dehydrating...

Page 46: ...en may be blurred by the internal lights when there is no food inside or depending on the food placement If the camera is hard to see wipe foreign matter on inner side of door surface Please note that...

Page 47: ...need to be placed correctly on the rack guides The stoppers prevent the racks from accidently coming out of the oven completely when you pull the racks out 1 2 3 4 5 6 7 Type of food Rack position Br...

Page 48: ...m foil on the oven bottom This will hamper heat circulation resulting in poor baking and may damage the oven bottom Arrange the oven racks only when the oven is cool Rack and Pan placement 3 4 Single...

Page 49: ...uess work out of determining whether a piece of meat is done or not You can use the temperature probe with the oven set to Bake Convection Bake or Convection Roast When you use the temperature probe t...

Page 50: ...70 180 Poultry 165 185 CAUTION To protect the temperature probe be careful not to insert the probe so that it comes out of the meat Make sure that the probe is inserted around the center of the meat D...

Page 51: ...te Check the devices are visible and set the location home room of devices in Google home app Then account linking is complete NOTE On Off spec of smart control is same as guided in SmartThings app To...

Page 52: ...notifications Receive notifications about registered devices in the SmartThings app Display Use to set Brightness and Font size on screen Display and style Use to set Cover screen and Screen saver Bix...

Page 53: ...dicator appearson screen Special features The Sabbath feature K For use on the Jewish Sabbath and Holidays Use this option only for baking on the Jewish Sabbath and Holidays For more information visit...

Page 54: ...Sabbath mode theAuto dooropen buttonwill be disabled To open the door grasp it bythe sides and pull Start Sabbath 3 Tap Start You can change the temperature by 5 F To turn off Sabbath mode tap and hol...

Page 55: ...lf clean mode Maintaining your appliance Self cleaning This self cleaning oven uses high temperatures well above cooking temperatures to burn off leftover grease and residue completely or reduce them...

Page 56: ...ion for self cleaning will show on display Start will appear on side of the screen when you swipe the screen Tap Start to begin self cleaning Delay Start Oven Self Clean Cancel Then press Start to beg...

Page 57: ...mend that you wait until the oven has cooled down and Hot disappears from the display CAUTION Wear the glove during cleaning Steam cleaning How to set the oven for steam cleaning For light cleaning th...

Page 58: ...age the surface Vent Vent Vent The cooling vents are located at the back of the oven range This area could become hot during oven use It is normal for steam to come out of the vent The vent is importa...

Page 59: ...and leave for 30 to 60 minutes Wipe with a damp cloth and dry Do not use abrasive cleaners on any of these surfaces They can scratch Cleaning stainless steel surfaces 1 Shake the bottle of Stainless...

Page 60: ...dditional protection after all residue has been removed polish the entire surface by applying ceramic cooktop cleaner with a paper towel Drawer Handle Remove dust with soft brush or soft cloth covered...

Page 61: ...door frame to the unlocked position Removing metal marks and scratches 1 Be careful not to slide pots and pans across your cooktop It will leave marks on the cooktop surface You can remove these mark...

Page 62: ...ed into the bottom of the slot Hinge lock Hinge lock Locked position Locked position Unlocked position Unlocked position 3 Open the door fully If the door will not open fully the indentation is not in...

Page 63: ...socket 5 Insert a new 40 watt appliance bulb and then turn it clockwise to tighten Replace the bulb cover by turning clockwise 6 Plug in the range or reconnect the power CAUTION Before changing your...

Page 64: ...ce may appear discolored when it is hot This is temporary and will disappear as the glass cools Troubleshooting Troubleshooting Samsung works hard to ensure that you don t have problems with your new...

Page 65: ...e the range as usual Problem Possible cause Solution The surface unit frequently cycles on and off The element will cycle on and off to maintain the power setting This is normal operation and not a sy...

Page 66: ...wer cord is plugged into a live properly grounded outlet Check the fuse and circuit breakers Incomplete service wiring Call for service Power outage Check to see if the house lights will turn on If ne...

Page 67: ...the oven empty on the bake setting at 400 F for 1 hour Problem Possible cause Solution Food does not broil properly The serving size may not be appropriate Refer to the broiling guide for serving siz...

Page 68: ...r is out of alignment Fully extend the drawer and push it all the way in See page 63 The drawer is overloaded or the load is unbalanced Reduce weight Redistribute drawer contents Excessive condensatio...

Page 69: ...Off and then restart the oven If the problem persists disconnect all power to the range for at least 30 seconds and then reconnect the power If this does not solve the problem call for service There i...

Page 70: ...G will provide in home service within the contiguous United States during the warranty period at no charge subject to availability of SAMSUNG authorized servicers within the customer s geographic area...

Page 71: ...oned product Replacement parts and products are warranted for the remaining portion of the original product s warranty or ninety 90 days whichever is longer All replaced parts and products are the pro...

Page 72: ...a service call for instructions or fixing installation errors Furthermore damage to the glass cooktop caused by the use of cleaners other than the recommended cleaners and pads damage to the glass coo...

Page 73: ...R BENEFITS OR ANY OTHER SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE MISUSE OR INABILITY TO USE THIS PRODUCT REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF SAM...

Page 74: ...TRY CALL OR VISIT US ONLINE AT U S A Consumer Electronics 1 800 SAMSUNG 726 7864 www samsung com us support CANADA 1 800 SAMSUNG 726 7864 www samsung com ca support English www samsung com ca_fr suppo...

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