64 Users Manual
Questions and Answers
Operating System Problems
Problem
Action
The computer does nothing
when you turn it on.
Has the battery run down? Connect the power cord
to the computer and recharge the battery. Try turning
on the computer again.
Some of the letter keys type
numbers instead of the
indicated letters.
Is the Num Lock light on? If so, the numeric keypad
on the keyboard is active. To return the keypad keys
to typing letters, press <Num Lock>.
Battery power seems to run
out faster than expected.
If you are running the computer from the battery
rather than the power cord, make sure that you set
the Idle Mode
field in System Setup to On
.
This
setting enables the microprocessor and the hard
drive to slow down when the computer is not busy.
Certain software programs
“hang” during operations
when there is no interaction
with the keyboard or
peripheral devices.
Your computer may be in Suspend or Rest mode.
Tap the touchpad to resume from Suspend or press
the power button to resume from rest.
PC Card does not work
correctly.
Make sure that the PC Card is inserted left side up in
the PC Card slot. Check that the card is inserted fully
into the slot. If you are using a PC Card modem,
check the modem cable connections.
Your ATA or Compact
Flashcard do not work.
A patch is provided for these cards on the Recovery
CD
The System Setup settings
are not retained when you
turn off the computer.
The CMOS battery inside the computer may need to
be replaced. The CMOS battery provides power to
save the system BIOS information when the
computer is turned off. Normally, the CMOS battery
lasts for several years. Do not attempt to open the
chassis and replace this battery yourself or your
warranty is void. Have an authorized the
manufacturer’s service center replace the CMOS
battery.
Matrix 3 Plus (Windows XP) - English.fm Page 64 Wednesday, March 27, 2002 10:41 AM