14 English
Tr
ouble
shoo
ting and inf
ormation c
ode
Troubleshooting and information code
Troubleshooting
If you have any of the problems listed below try the solutions given.
Problem
Cause
Action
The buttons
cannot be pressed
properly.
If there is foreign matter
caught between the buttons
Remove the foreign matter
and try again.
Touch model: if there is
moisture on the exterior
Remove the moisture and
try again.
If the lock function is set
Check whether the lock
function is set.
The time is not
displayed.
If there is no power
supplied
Check whether there is
power supplied.
The oven does not
work.
If there is no power
supplied
Check whether there is
power supplied.
The oven stops
while in operation.
If it is unplugged from the
power socket
Reconnect the power.
The power turns off
during operation.
If continuous cooking takes
a long time
After cooking for a long
time, let the oven cool.
If the cooling fan does not
work
Listen for the sound of the
cooling fan.
If the oven is installed
in a place without good
ventilation
Keep the gaps specified
in the product installation
guide.
When using several power
plugs in the same socket
Use a single plug.
There is no power
to the oven.
If there is no power
supplied
Check whether there is
power supplied.
Problem
Cause
Action
The oven exterior
is too hot during
operation.
If the oven is installed
in a place without good
ventilation
Keep the gaps specified
in the product installation
guide.
The door cannot be
opened properly.
If there is food residue
stuck between the door and
product interior
Clean the oven well and
then open the door again.
The interior light
is dim or does not
turn on.
If the lamp turns on and
then off
The lamp automatically
turns off after a certain
amount of time to save
power. You can turn it on
again by pressing the oven
light button.
If the lamp is covered
by foreign matter during
cooking
Clean the inside of the oven
and then check.
Electric shock
occurs on the oven.
If the power is not properly
grounded
If you are using a socket
without grounding
Check whether the
power supply is properly
grounded.
There is water
dripping.
There may be water or
steam in some cases
depending on the food.
This is not a product
malfunction.
Let the oven cool and then
wipe with a dry dish towel.
There is steam
through a crack in
the door.
There is water
remaining in the
oven.
SIMPLE_NV7B40403CK_U1_DG68-01419C-00.indb 14
SIMPLE_NV7B40403CK_U1_DG68-01419C-00.indb 14
2022-04-26 오후 3:05:18
2022-04-26 오후 3:05:18
