46 English
Tr
ouble
shoo
ting
Troubleshooting
Problem
Cause
Action
Food does not
bake or roast
properly in the
oven.
The wrong cooking mode
was selected.
See page
The oven racks have not
been positioned properly
for the foods being
cooked.
See page
Incorrect cookware or
cookware of improper
size is being used.
See page
The oven temperature
needs to be adjusted and
recalibrated.
See page
There is aluminum foil
on racks and/or oven
bottom.
Remove foil.
The clock or timers are
not set correctly.
See pages
Food does not
broil properly in
the oven.
The oven controls are not
set properly.
See page
The oven door was not
closed during broiling.
See page
The rack has not been
properly positioned.
See the broiling guide on page
Others
Problem
Cause
Action
The product is not
level.
The appliance has been
installed improperly.
The leveling leg(s) is (are)
damaged or uneven.
Make sure the floor is level,
strong, and stable. If the floor
sags or slopes, contact a
carpenter.
Check and level the range. (See
the Installation Instructions.)
The kitchen cabinets are
not properly aligned and
make the range appear to
be not level.
Ensure that cabinets are
square and provide sufficient
room for installation.
The display goes
blank.
The electrical outlet
Ground Fault Interrupter
(GFI or GFCI) has been
tripped and needs to be
reset.
Your digital control has
been damaged.
Replace the fuse or reset the
circuit breaker.
NX60A6315SS_AP_DG68-01377A-EN.indb 46
NX60A6315SS_AP_DG68-01377A-EN.indb 46
2021-02-18 3:14:04
2021-02-18 3:14:04