Samsung NZ63K7777BK, Service Manual

Page 1: ...2 Product Specification 3 Disassembly and Reassembly 4 Troubleshooting 5 PCB Diagrams 6 Wiring Diagrams BASIC NZ63K7777BK MODEL NZ64K5747BK MODEL CODE NZ64K5747BK EF NZ64K5747BK EU NZ64K5747BK EO NZ64K5747BK EE NZ64K5747BK WT NZ64K5747BK ET INDUCTION HOB NZ64K5747BK ...

Page 2: ...Top Plate 9 3 3 Replacement of the Assy Control Panel 9 3 4 Replacement of the Working Coil 10 3 5 Replacement of the PBA 12 3 6 Replacement of the POWER CABLE 14 4 Troubleshooting 15 4 1 Part Checking method 15 4 2 DEMO mode 16 4 3 Failure Codes 17 4 4 Electrical Malfunction 28 4 5 Auto Function Check Test 30 5 P C B Diagrams 31 5 1 P C B Diagrams Touch Control PCB 31 5 2 P C B Diagrams SMPS PCB ...

Page 3: ...he product for proper grounding proce dures 5 The ventilation gap between the worktop and front of the unit underneath it must not be covered 6 Before connecting check that the nominal voltage of the appliance that is the voltage stated on the rating plate corresponds to the available supply voltage The rating plate is located on the lower casing of the hob 7 The heating element voltage is AC230V ...

Page 4: ...t 2 600W Flex Front 1 800W Boost 2 600W Flex Rear 1 800W Boost 2 600W Rear Right 1 400W Boost 2 000W Front Right 2 200W Boost 3 200W 2 200W Boost 3 200W Flex zone 3 300W Boost 3 600W 3 300W Boost 3 600W Burner Size Rear Right 145mm Front Right 200mm 210mm 2 2 Features The Principle of Induction Heating When you place your cookware on a cooking zone and you turn it on the electronic circuits in you...

Page 5: ...Flex Zone Yes No Keep Warm 1 Yes Yes Pause Yes Yes Quick Start Yes Yes Quick Stop Yes Yes Demo Mode Yes Yes 2 Specifications 2 3 Table of Specification Model Name Basic Model New Model NZ63J9770EK NZ64K5747BK Electrical Connection 220 240V 50 60Hz 220 240V 50 60Hz Rated voltage 2N 380 415V 50 60Hz 2N 380 415V 50 60Hz Mains connection 1N 220 240V 50 60Hz 1N 220 240V 50 60Hz Output Power Max 6 800W ...

Page 6: ... 4 This document can not be used without Samsung s authorization 2 4 Accessory Bracket Spring ...

Page 7: ...ot be used to store small objects or paper since they could damage the fan or interfere with the cooling if they are sucked into it 01 02 No Explanation Size 01 Height of ventilation hole Min 2 mm 02 Width of ventilation hole 560 mm 04 05 06 07 08 09 10 11 12 02 03 01 No Explanation Size 01 Check 4 Point 02 Drill diameter Ø 6 03 Right angle of cutting point 90 04 Width Size 560 1 mm 05 Height Size...

Page 8: ...25 mm 05 Distance between glass and case burner 15 mm 06 Distance between wall and case burner Min 60 mm 07 Size of depth of case burner 480 mm 08 Distance between case burner and end of table Min 50 mm 05 02 01 03 04 No Explanation Size 01 Width of rear ventailation Min 550 mm 02 Height of rear ventaliation Min 35 mm 03 Depth of power cord path Min 65 mm 04 Width of power cord path Min 100 mm 05 ...

Page 9: ... 7 This document can not be used without Samsung s authorization 2 5 Installing the hob ...

Page 10: ...This document can not be used without Samsung s authorization 3 Disassembly and Reassembly 3 1 Tools for Removal and Reassembly Tool 1 Tool Longnose 2 Remarks PBA hook 1 Tool Driver 2 Type 3 Remarks SCREW ...

Page 11: ... 16 Screws securing the Assy Top Plate to the Assy Case Burner 3 Raise the Assy Top Plate 4 After replacement of the Assy Top Plate Screw the Assy Top Plate to the Assy Case Burner Parts Explanation Photo Explanation Assy Control Panel 1 Lift up the Control Panel Assy 2 Disconnect all connectors 3 Control PBA is fixed by double faced tape Separate Control PBA from Support PCB Attention The Ceramic...

Page 12: ... be used without Samsung s authorization 3 4 Replacement of the Working Coil Explanation Photo COIL WORKING 145 COIL WORKING 210 COIL WORKING FLEX Parts Explanation Photo Explanation Working Coil 1 Bend the Cover Coil a little ...

Page 13: ...l 2 Remove Screws securing the Working Coil 3 Disconnect all lead wires from the Assy Working Coil pull rotate 4 For the replacement of Sensor Top pull the Sensor Top toward bottom side 5 Rotate the Sensor Wire by 90degree until the Sensor Top can be remove from the Coil Working 3 4 Replacement of the Working Coil ...

Page 14: ...msung s authorization Parts Explanation Photo Explanation PBA 1 Remove all screws securing the CASE INDUCTION 2 Disconnect all wires from the WORKING COIL 3 Remove the CASE INDUCTION 4 Disconnect all wires from the PBA 3 5 Replacement of the PBA ...

Page 15: ...ed without Samsung s authorization 3 5 Replacement of the PBA Parts Explanation Photo Explanation PBA 5 Remove all screws securing the PBA 6 The PBA is fixed in place by a series of hooks Remove these using a tool Then remove the PBA ...

Page 16: ...40 V 04 Blue 02 Brown 05 Gray 03 Black 06 Green Yellow 01 02 03 04 05 07 06 L1 L2 N 2N 16A Separate the 2 phase wires L1 and L2 before connection 01 220 240 V 05 Blue 02 380 415 V 06 Gray 03 Brown 07 Green Yellow 04 Black 01 04 02 03 05 06 07 L1 N1 L1 N2 2 x 1N 16A Separate the wires before connection 01 220 240 V 05 Black 02 Brown 06 Gray 03 Blue 07 Green Yellow 04 220 240 V 4 After finishing ser...

Page 17: ...hooting 4 1 Part Checking method Parts Photo Good No Good SENSOR TEMP DG32 00015A 20 C 292 9kΩ 40 C 118 7kΩ 60 C 52 76kΩ 80 C 25 38kΩ The others IGBT Sensor DE95 00001A 20 C 57 9KΩ 65 5KΩ 25 C 46 4KΩ 52 2KΩ 30 C 37 5KΩ 41 9KΩ The others Coil Working 0 01 1Ω 100MΩ exceed 15 ...

Page 18: ... mode user can only operate touch key button without burner power on 1 Touch Lock key for 3 seconds 2 Touch Timer key for 3 seconds An acoustic signal will sound 3 Touch Pause key for 3 seconds within 10 seconds An acoustic signal will sound 4 Demo mode will be activated 5 To exit the Demo mode repeat No 1 3 procedure ...

Page 19: ...ion Information Code Gerneral Function Solution Page Touch Button Short Information It occurs when the control panel s sensor field is shorted for more than 8 seconds ex No 1 Place a damp cloth on the control panel No 2 Liquid boils over and lands on the control panel No 3 More than one key is pressed for more than 8 seconds No 4 Defective Assy Touch PCB 22 Page Touch key data Information It occur...

Page 20: ...r Open Information Is the sensor wire connected properly by burner position Is the sensor s real resistance a opened circuit Connect the sensor Replace the wire Connect the wire properly S W Information Is the sensor connected The sensor has defect Replace the sensor Replace the Assy Touch PCB Perform the operation again and check if it is working properly After Power On does the symptom continue ...

Page 21: ...ion Is the sensor s real resistance a shorted circuit Remove any foreign substance from the shorted part S W Information Is the sensor terminal part of the PCB shorted The sensor has defect Replace the sensor Replace the Assy Touch PCB Perform the operation again and check if it is working properly After Power On does the symptom continue YES 4 3 4 ...

Page 22: ... Information Is the sub wire connected from Assy Inverter Module to Assy Touch PCB The sensor has defect Replace the Assy Inverter Module PCB Replace the Assy Inverter Module PCB Perform the operation again and check if it is working properly After Power On does the symptom continue NO Is the sensor s real resistance a opened circuit check if the sub wire is damaged if the housing is inserted into...

Page 23: ... Information Is the sub wire connected from Assy Inverter Module to Assy Touch PCB The sensor has defect Replace the Assy Inverter Module PCB Replace the Assy Inverter Module PCB Perform the operation again and check if it is working properly After Power On does the symptom continue NO Is the sensor s real resistance a shorted circuit check if the sub wire is damaged if the housing is inserted int...

Page 24: ...ation again and check if it is working properly S W Information Is the key not recognized after cleaning the control panel Is the key recognized intermittently Assy Touch PCB is defective Replace the Assy Touch PCB Is the key not recognized at all After Power On does the symptom continue Replace the sub wire or Assy Touch PCB 4 3 7 ...

Page 25: ...msung s authorization 4 3 8 YES Touch key data Information After connect plug does the symptom continue Replace the Touch PCB Touch PCB is interrupted due to some electrical noise Perform the operation again and check if it is working properly NO ...

Page 26: ...rner position Make the hob be cool Ceramic glass s surface Connect the wire properly S W Information Is the hob operated with empty cookware The Top sensor has defect Replace the sensor Replace the Assy Touch PCB Perform the operation again and check if it is working properly After Power On does the symptom continue YES Is the Top sensor s real resistance a opened circuit ...

Page 27: ...d with un suitable cookware small size aluminium etc Place the cookware Place the suitable cookware S W Information Is the hob operated with no cookware Replace the Assy Inverter Module or Assy Touch PCB or Check the PCB Wiring Perform the operation again and check if it is working properly After Power On does the symptom continue YES ...

Page 28: ...mation Is there some interference at rotor or blade of Motor Connect the Motor wire Remove the interference at Motor S W Information Is the Motor wire connected Replace the Inverter PCB Touch PCB or DC Motor Perform the operation again and check if it is working properly After Power On does the symptom continue NO ...

Page 29: ...n 4 3 12 YES YES YES Is the Main PCB or Sub PCB S W check properly Replace the Main PCB and Sub PCB Is the wire connected properly Perform the operation again and check if it is working properly Commnunication information Connect wire propely NO Update to S W NO YES ...

Page 30: ...er Replace or Repair the wiring Troubleshooting Heating Check the relay terminal voltage 220V 240V NO YES YES NO Heating Failure Check the wiring NO Check the all IGBT terminal resistance G E G C E C Is there any shorted circuit Perform the PCB failure process Repair the relay or missing circuit component Replace or Repair the wiring Check Fuse at Filter PCB Normally If IGBT is damaged and shorted...

Page 31: ...f PCB SMPS Output check point 5V 12V Check the Assy Inverter Module Assy Touch PCB s input voltage 5V 12V GND Reset the circuit braker or check main power Repair Faulty wiring or PCB check Check Terminal block voltage 220V 240V Repair the relay or replace PCB Do all relays operate Replace PCB Replace PCB Troubleshooting PCB failure Replace or Repair the wiring YES YES NO NO YES YES YES NO NO NO ...

Page 32: ...y the information code Refer to 18 page Failure Codes Touch the KEEP WARM key for 3 seconds Auto check start Information cause is wiring mistake or PCB defects Touch the LOCK key for 3 seconds Touch the PAUSE key for 3 seconds Induction Hob can do self check test If product have some problem test program will be stopped and display the corresponding information code ...

Page 33: ...with VF PBA 3 BZ Buzzer Beep sound 4 IC1 Touch MICOM MICOM for Touch Key operation 5 CN3 Touch MICOM burning connector Touch MICOM burning port Not conntected 6 IC2 Main MICOM Main MICOM 7 CN4 Main MICOM burning connector Main MICOM burning port Not conntected 8 IC3 Touch MICOM MICOM for Touch Key operation 9 CN5 Inverter PBA wire connector Communication with Inverter PBA 10 CN6 Relay PBA wire con...

Page 34: ...5 P C B Diagrams 5 2 P C B Diagrams SMPS PCB This Document can not be used without Samsung s authorization No Parts Number Part Name Function and Role 1 CON01 AC Input connector AC Voltage input of SMPS PCB 2 CON02 DC Output connector DC 12V 5V supply to other PCB 1 2 ...

Page 35: ...ung s authorization No Parts Number Part Name Function and Role 1 BD1 Bridge Diode IC Bridge Diode IC 2 Q1 IGBT IC High freguency switching IC 3 CN1 Inverter MICOM burning connector Inverter MICOM burning port Not conntected 4 CN2 Top sensor wire connector Connect Top sensor wire 5 CN3 Control PBA wire connector Communication with Control PBA 4 4 2 2 3 5 1 ...

Page 36: ... 35 This document can not be used without Samsung s authorization 6 Wiring Diagrams This Document can not be used without Samsung s authorization ...

Page 37: ...nder applicable International and or domestic law Samsung Electronics Co Ltd March 2016 Printed in Korea GSPN GLOBAL SERVICE PARTNER NETWORK Area Web Site Europe CIS Mideast Africa gspn1 samsungcsportal com Asia gspn2 samsungcsportal com North Latin America gspn3 samsungcsportal com China china samsungportal com ...