English 27
Tr
ouble
shoo
ting & T
ranspor
t
Problem
Possible Cause
Solution
•
Power level 9 or ‘P’ is
automatically reduced.
If you select power level
‘P’ or 9 on two cooking
zones which are on the
same side at the same
time.
•
Maximum power level
for the two zones is
reached
•
Operating both zones at
power level ‘P’ or 9 would
exceed the permitted
maximum power level for the
two zones.
•
induction does not switch
on.
•
Power is switched off.
•
Check whether there is power
supplied. Also check that
other kitchen appliances are
working.
•
The timer buttons cannot
be pressed properly.
•
There is foreign matter
caught between the
timer buttons.
•
Touch model: there is
moisture on the control
panel.
•
The key lock function
is set.
•
Remove the foreign matter
and try again.
•
Remove the moisture and try
again.
•
Check whether the key lock
function is set.
Error Codes
The hob switches off while it is in use and an ‘F’ flashes on each display. The controls
are damp or an object is resting on them. Dry the controls or remove the object.
E1
Cooling Fan is disabled. Call an authorised service agent.
E3
Supply voltage is other than the rated values. Switch the hob off by pressing
,wait until “
H
” disappears for all zones, switch the hob on by pressing and
continue to use. If the same error is displayed again, call an authorised service
agent.
E4
Supply frequency is different from the rated values. Switch the hob off by
pressing , wait until “
H
” disappears from all zones, switch the hob on by
pressing and continue to use. If the same error is displayed again, switch the
plug for the appliance off and on. Switch the hob on by pressing and continue
to use. If the same error is displayed again, call an authorised service agent.
E5
Internal temperature of the hob is too high, switch the hob off by pressing
and let the heaters cool down.
