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The colour and the appearance may differ depending on the product, and the specifications are 
subject to change without prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung
Samsung owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung is 
prohibited.
Trademarks other than that of Samsung are owned by their respective owners.

User Manual

S55BG97*

(Singapore only: S55BG970NE - SOC9001B)

Summary of Contents for Odyssey Ark Series

Page 1: ...ntents of this manual are subject to change without notice to improve quality Samsung Samsung owns the copyright for this manual Use or reproduction of this manual in parts or entirety without the aut...

Page 2: ...ist supports FreeSync Before Using the Product Safety Precautions 3 Electricity and Safety 4 Installation 5 Operation Cleaning Correct posture to use the product Preparations Installation 9 Attaching...

Page 3: ...this product has included important literature concerning operation and maintenance DC voltage Rated voltage marked with this symbol is DC voltage Class II product This symbol indicates that a safety...

Page 4: ...TES ON TOP OF THE PRODUCT DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES Keep the plastic packaging out of the reach of children Children may suffocate Do not install the product on an unstable orvibrat...

Page 5: ...assembling the product place the product down on a flat and stable surface so that the screen is facing downwards The product is curved Placing pressure on the product when on a flat surface may dama...

Page 6: ...etc into the product via the vent or input output ports etc Be sure to power off the product and disconnect the power cord when water or other foreign substances have entered the product Then contact...

Page 7: ...glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the produc...

Page 8: ...angle so light does not reflect on the screen Keep your forearms perpendicular to your upper arms and level with the back of your hands Keep your elbows at about a right angle Adjust the height of th...

Page 9: ...the arrow as shown in the figure Turn the stand neck 90 degrees Tightly fasten the connecting screw at the centre of the stand neck Turn the stand neck 180 degrees in the opposite direction 5 6 7 8 Ti...

Page 10: ...ore than one person Do not press down on the product There is a risk of damaging the product Do not put the product on the floorwith the cushion removed Do not install the product on an unstable or vi...

Page 11: ...what is shown Specifications are subject to change without notice to improve quality 10 2 0 10 2 0 0 270 0 mm 5 0mm 0 30 0 mm 5 0 mm 13 2 0 10 2 0 The product tilt and height can be adjusted The stand...

Page 12: ...screen Your hand may get hurt Do not put an object around the lower part of the product The product or object may get damaged when adjusting the product height After adjusting the product tilt and he...

Page 13: ...ng the Product The colour and shape of parts may differ from what is shown Specifications are subject to change without notice to improve quality 90 2 0 90 2 0 You can rotate your product as shown bel...

Page 14: ...product may not be rotated due to the lock If you rotate the product by force the lock may become damaged When rotating the product be careful not to damage the product by hitting the object or stand...

Page 15: ...and remove the power cable from the power socket 1 2 3 Attach the BRACKETWALL here BRACKETWALL Align with on the monitor and tightly fasten the screws on 1 C 2 3 4 5 Bracket Wall Sub Remove the screw...

Page 16: ...a wall mount kit other than the one specified or from an attempt to install the wall mount kit on your own To mount the product on a wall ensure you purchase a wall mount kit that can be installed 15...

Page 17: ...product with the Power button at the rear of the product and then use the Control menu The Control menu appears when the Power button is pressed while the product is On Rear Rear Off On Control menu...

Page 18: ...s using microphone are not available The position and shape of the microphone switch may differ depending on the model During analysis using data from the microphone the data is not saved Power indica...

Page 19: ...mprove quality Refer to the actual product ONE CONNECT Port Description Connect to an audio output device such as headphones or earphones Connects to a USB camera This port does not support media cont...

Page 20: ...cted Port Description Connects to a USB device The USB ports on the product accept a maximum constant current of 0 5A If the maximum value is exceeded USB ports may not work Connects to a USB device o...

Page 21: ...the Product to a PC as a USB HUB Dedicated to service technicians Connects to a audio device using the optical digital cable Use Cat7 STP Type cable for the connection 10 100 Mbps Shielded Twist Pair...

Page 22: ...r products are matched with all USB devices For an external mass storage HDD requiring external power supply be sure to connect it to an external power source USB devices requiring high current may no...

Page 23: ...ate the monitor clockwise to switch it to landscape mode 1 3 1 4 Connect the cables to the corresponding ports Insert the cable holder into the hole to fix the cables 1 5 1 6 Push the cables into the...

Page 24: ...uct When you turn on the product for the first time the Samsung Smart Remote pairs to the product automatically If the Samsung Smart Remote does not pair to the product automatically point it at the f...

Page 25: ...25 About the Samsung Smart Remote Learn about the buttons on the Samsung Smart Remote Rear Solar Cell MIC LED...

Page 26: ...ographical region This function may not be supported depending on the model or geographical area Settings Number Colour button Each time you press this button Settings menu virtual numeric pad Option...

Page 27: ...ility Shortcuts appears This feature may work differently depending on the supported apps Channel Move the button up or down to change the channel When pressed for1 second or more the Channel List scr...

Page 28: ...pairs to the product automatically If a connection is not established automatically direct the Ark Dial at the front of the Product and press Return and Ark Dial Menu together for more than 3 seconds...

Page 29: ...ial Learn about the buttons on the Ark Dial Use the Ark Dial to freely change the screen settings or switch the mode without having to hold the remote control Use the Ark Dial to access the Ark Dial M...

Page 30: ...el to move the focus or to adjust the screen size or position The functionality may differ depending on the apps supported by the Product The focus moves when the sensor detects turning of the wheel a...

Page 31: ...l features of the Ark Dial Items Description Quick Settings Quick Settings can be used to quickly configure frequently used features Flex Move Screen Enlarge or reduce the screen size Home Press to re...

Page 32: ...DMI 3840 x 2160p 16 9 Standard Custom HDMI 2560 x 1080p 21 9 Wide Screen in Game Mode HDMI 3840 x 1600p 60 Hz 21 9 Wide Screen in Game Mode HDMI 3840 x 1080p 32 9 Wide Screen in Game Mode USB 720p 16...

Page 33: ...native resolution is 3840 x 2160 at 120 Hz with the Game Mode set to Off and Input Signal Plus is On The native resolution is 3840 x 2160 at 30 Hz with the Game Mode set to Off and Input Signal Plus i...

Page 34: ...tical frequency Hz Clock frequency MHz Polarity horizontal vertical HDMI IN 2560 x 1440 88 787 59 951 241 500 O 1920 x 1080 192 788 164 917 401 000 O 2560 x 1440 182 996 119 998 497 750 O 2560 x 1440...

Page 35: ...ency KHz Vertical frequency Hz Clock frequency MHz Polarity horizontal vertical HDMI IN 720 x 480 31 469 59 940 27 000 O 1280 x 720 45 000 60 000 74 250 O 1920 x 1080 67 500 60 000 148 500 O 1920 x 10...

Page 36: ...support Play Ready 3 0 Digital Rights Management for protected HDR content Use graphic cards listed below for QUANTUM HDR 2000 NVIDIA GeForce 1000 series or higher AMD Radeon RX 400 series or higher I...

Page 37: ...155 Khz Vertical Frequency 48 165 Hz Resolution Optimum Resolution 3840 x 2160 165 Hz Maximum Resolution Power Supply AC100 240V 50 60Hz Refer to the label at the back of the product as the standard v...

Page 38: ...place automatically However you can customise the installation settings if desired Panel Dots Pixels Due to the nature of the manufacturing of this product approximately1 pixel per million 1ppm may be...

Page 39: ...Internet Antenna Wired Signal etc If a product is reinstalled or devices are connected additionally after installing the purchased product for the first time If a product is reinstalled to move to a...

Page 40: ...of Samsung Electronics Co Ltd Remodeling or repairing the product by customer Using it with incorrect voltage or non authorised electrical connections Not following the cautions in User Manual Others...

Page 41: ...mium pro function is disabled If you use the FreeSync function while playing a game the following symptoms may occur The screen may flicker depending on the type of graphics card the game option setti...

Page 42: ...FreeSync feature visit the official AMD website When applying the FreeSync function via the HDMI cable it may fail to work due to the bandwidth limitation of certain AMD graphics card Radeon RX Vega...

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