OfficeServ 500 Programming Guide
© SAMSUNG Electronics Co., Ltd.
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No
Option
Description
0
TYPE
d) The callers place in queue is always maintained.
Additional programming for this type of UCD group is in MMC
607. There is a maximum of 20 UCD groups available on a
system due to availability of system resources.
3 AA: This is used to group a number of AA ports. An Auto
Attendant(AA) card must be installed in the system to do this.
4 BI-VMS: This is the voice mail group for the Built-In Voice Mail Card.
When a Built-In Voice Mail Card is installed, group 529 must be
programmed as a BI-VMS group on a M system and group 549 must
be used for a L system. Group 529(or 549) are fixed for BI-VMS use.
If BI-VMS is not installed in the system, group 529(or 549) can be
used as any other group can be used.
5 MESSAGE: Used to group a number of extensions to serve as a
message desk or message group. When one of the stations in this
type of group leaves a message to another station the messaged
station will return the message to the message group so any
member can answer the call. If a station is a member of more than
one message group, then any message indications made by that
station would be for the first numerical message group they are a
member of. It is not recommended to program stations in to multiple
station groups.
6 S0 STN GRP: This is used to group a number of S0 station for video
conference.
1
RING MODE
Each group can have one of the following ring modes. This will decide
how calls are placed to the group.
0 SEQUENTIAL: The stations listed as ‘members’(see below) will be
called on a first available basis. Calls will first go to the first member,
if the first member is busy, calls will go to the second member, if the
second member is busy, calls will go to the third member etc. This
type of group is useful for placing the bulk of the incoming calls to a
selected individual, with other members only getting the calls when
the first member is busy. The number of members allowed for a
sequential group is 48.
1 DISTRIBUTED: The first call will go to the first member, the second
call will go to the second member, the third call will go to the third
member. This type of group is useful for evenly distributing the call
among all group members. The number of members allowed for a
distributed group is 48.
2 UNCONDITIONAL: Calls are placed to all group members
simultaneously.
This reduces the number of members of the groups to 32. If a group
member is busy, they can receive off hook ring if defined in MMC
300. This ring mode option is not available for UCD or VMAA groups.
The SGR INC BUSY option is not available for unconditional ring
mode.
