OfficeServ 500 Programming Guide
© SAMSUNG Electronics Co., Ltd.
2-275
DESTINATION:
Consider the following entry examples.
Digits
Dest
Comments
0
0
Caller will be transferred to 0.
2**
B
If a caller dials any three digit extension number beginning with 2, the call will
be transferred to the extension number dialed.
48#2
C
If a caller dials 48#2, the current plan’s greeting may be changed. 48#2 is
essentially a special passcode for changing the current greeting or ring plan.
1
526
If a caller dials 1, the call will be transferred to group 526.
5
P08
If a caller dials 5, the call will be transferred to plan 08.
Number conflicts like 2 and 23 or 56 and 567 are allowed in translation table
programming. In these cases, the system will compare received digits from AA
card after AA TRANS time and transfer to the proper destination.
Entries in the translation table will also provide the following features which are useful if a
mailbox owner does not have a telephone on the system, but does have a SVMi voice
mailbox.
If a caller dials # + nnn he will leave a message directly in the mailbox specified in the
destination.
If a caller dials * + nnn he will log into the mailbox specified in the destination.
If the translation table contains an entry like nnn = D(D is selected using the fourth Soft button)
callers dialling nnn will leave a message directly in the mailbox specified in the destination.
NOTES ABOUT CHANGING RING PLANS AND ALTERNATE GREETING:
y
MANUAL SERVICE
1) When the phone system changes ring plans, the AA greetings will also change as
programmed in MMC 733.
2) When the AA alternate greeting passcode is entered the caller may input a digit to
change the ring plan. This means that a customer who wants to put the system in
a different ring plan can call in remotely and do it.
3) When the alternate greeting passcode is entered, the system will allow to select a
ring plan. If a RP(ring plan) key is programmed on the system it will FLASH.
The normal status of this light in a ring plan is on steady. A flashing RP key
corresponding to the ring plan indicates the remote ring plan has been set. If a
RTO key is available it will also flash.
