CHAPTER 2.
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[733] AA PLAN TABLE
Used to program each AA plan. A plan is a module that processes a call. There are twelve
plans available in each AA card. Each plan can route a caller to any group, extension or
another plan. Each port can answer calls with a different plan as defined in MMC 735.
This MMC includes options to select messages to play to a caller. These messages can be
as follows:
Message
Description
MESSAGES 01-48
These can be created using the AAREC Soft button(programmed on
phones by using MMC 722 or 723). A total of two minutes of message
time is available.
MESSAGES 49-64
These are pre-programmed as follows:
(The announcement may be different according to the AA MSG ROM)
49 ‘Thank you for calling, please dial your party’s extension number’.
50 ‘Invalid number, please try again’.
51 ‘I’m sorry, there is no answer’.
52 ‘I’m sorry, that station is busy’.
53 ‘One moment please’.
54 ‘Transferring’.
55 ‘I’ll transfer you’.
56 ‘Good-bye’.
57 ‘Thank you’.
58 ‘Please hold for the operator’.
59 ‘Please hold for assistance’.
60 ‘Thank you, good-bye’.
61 ‘I’m sorry, all stations are presently busy’.
62 ‘I’m sorry, all stations are still busy’.
63 ‘Please call back later’.
64 ‘I’m sorry, not a valid selection’.
PLAN MESSAGE
(RING PLANS 01-06)
This is the message that will be heard by the caller when the AA port
answers a call if the telephone system is in a particular ring mode or if
another message has been selected by the AA administrator. This
message has a default selection of AA ROM message number 49 but it
can be replaced with a customized message(01-48) or with any other
ROM message(49-64). For instructions on how to create these recordings
see Special Applications, Auto Attendant/Uniform Call Distribution.
ALTERNATE
MESSAGE
This is the message that will be heard by the caller when the AA port
answers a call if this message has been selected by the AA administrator.
This message has a default selection of 49 but it can be replaced with a
customized message(01-48) or with any other ROM message(49-64).
For instructions on how to create these recordings see Special
Applications, Auto Attendant/Uniform Call Distribution.
