15
RECALL DIAL TONE
Press the
NEW
button to disconnect your existing call, wait for dial tone and then
make a new call on the same line.
NOTE: If this button does not appear on your keyset, the
FLASH
button may be
programmed to recall dial tone.
SENDING A FLASH
While on an outside call, press the
FLASH
button to send a flash to the telephone
company. This is required for some custom calling features or CENTREX use.
NOTE: Flash is not available on an ISDN circuit.
BUSY LINE QUEUING WITH CALLBACK
If you receive a busy signal when you are selecting an outside line, this means that
the line or group of lines is busy.
•
Press the
CBK
button, if programmed, or dial
44
. You will hear confirmation
tone.
•
When the line becomes free, the system will call you back.
•
Lift the handset to answer, wait for dial tone and dial the telephone number
or speed dial number again.
NOTES:
1.
A callback will be canceled if not answered within 30 seconds. If you have set
a callback, your
CBK
button will light.
2.
If the Hot Keypad feature has been turned off, you must first lift the handset
or press the
SPEAKER
button before dialing.
CANCELING CALLBACK
A callback will be canceled if not answered within 30 seconds. If you have set a
callback, your
CBK
button will light.
Your phone may have a maximum of five callbacks to lines and/or stations set at a
time. To cancel a callback:
•
Press the
CBK
button, if programmed, or dial
44
. You will hear confirmation
tone.
•
While you are listening to confirmation tone, press the
HOLD
button. This will
cancel the oldest set callback.
NOTE: If the hot keypad feature is turned off, you must first lift the handset or press
the
SPEAKER
button before dialing.
14
OUTSIDE CALLS
MAKING AN OUTSIDE CALL
•
Lift the handset and press an idle outside line button, line group button or dial
a line access code to receive dial tone—
OR
—press an idle outside line button,
line group button or dial a line access code to receive dial tone through the
speaker—
OR
—press
SPEAKER
, receive intercom dial tone and dial a line
access code.
•
Dial the telephone number.
•
Finish the call by replacing the handset.
NOTE: You will receive No More Calls tone when you attempt to make a call and
there is no button available for that line.
•
If Least Cost Routing is enabled on your phone system, this button may be
labeled
LCR
or accessed by dialing an access code (usually
9
).
•
If your system is programmed to require an authorization code before making
a call, dial
plus a valid code before selecting a C.O. line.
•
If your system is programmed to require an account code before making a
call, press the
ACC
button or dial
47
plus a valid bin number, press the
ACC
button again and then select a C.O. line.
See Account Codes for more information.
For more information on authorization and account codes, see your system
administrator.
NOTE: If the Hot Keypad feature has been turned off, you must first lift the handset
or press the
SPEAKER
button before dialing.
ANSWERING AN OUTSIDE CALL
•
Lift the handset and you are automatically connected to the ringing call.
Ring Preference under Customizing Your Keyset
OR
—press the
FLASHING
CALL
button to automatically answer on the speakerphone.
NOTE: If a call is flashing at your keyset but not ringing, you must press the flash-
ing button to answer.
UNIVERSAL ANSWER
Outside lines may be programmed to ring a general alerting device. To answer
calls ringing this device, dial
67
or press the
UA
button. This device can operate in
any one of the six different ring plans.
NOTE: If the Hot Keypad feature has been turned off, you must first lift the handset
or press the
SPEAKER
button before dialing.
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