Samsung OFFICESERV 500 Series User Instruction Download

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3. When a station user places his/her keyset in Forward All mode and he/she does

not have a

FORWARD ALL

key, the

TRSF

key will light to indicate Forward All

has been set and calls to this station have been transferred elsewhere.

FORWARD BUSY

To forward calls when you are on the phone:

•

Dial

602

plus the destination you want the call to forward to.

•

Receive confirmation tone and hang up.

NOTE: If the Hot Keypad feature has been turned off, you must first lift the handset
or press

SPK

before you begin dialing.

FORWARD NO ANSWER

To forward calls when you do not answer:

•

Dial

603

plus the destination you want the call forward to.

•

Receive confirmation tone and hang up.

NOTE: If the Hot Keypad feature has been turned off, you must first lift the handset
or press

SPK

before you begin dialing.

FORWARD BUSY/NO ANSWER

If you have both a Forward on Busy destination and a Forward No Answer desti-
nation programmed, you may set both of these at the same time:

•

Dial

604

•

Receive confirmation tone and hang up.

NOTE: If the Hot Keypad feature has been turned off, you must first lift the handset
or press

SPK

or the

MONITOR

key if you are using a 7B phone before you begin

dialing.

FORWARD FOLLOW ME

When you want all calls to your extension forwarded to the extension where you
are now:

•

Dial

606

plus your extension number.

•

Receive confirmation tone and hang up.

NOTE: To leave the conference, hang up. Control is passed to the next internal sta-
tion. If there are no internal stations and you wish to leave outside lines connect-
ed together in a trunk to trunk conference, press the

CONF

key plus the

CALL

but-

ton that the call appears on or follow the instructions to drop a party and use your
extension number. When they hang up, the lines will release automatically. Press

CONF

to rejoin a trunk to trunk conference

CONFERENCE SPLITTING

If you are the controlling party of a conference and your keyset has the Auto Hold
feature turned on

(see customizing your keyset)

and all of the outside lines

involved in the conference appear as buttons on your keyset, you can split the con-
ference into separate calls as follows:

•

Press any one of the outside line buttons. That outside line will remain steady
green to indicate you are still connected to it. All other outside lines in the con-
ference will be placed on system hold at your keyset. All intercom callers in the
conference will be disconnected. You may now speak with each caller private-
ly and transfer them as usual or reestablish another conference.

FORWARDING CALLS

You may forward your calls to another station, group of stations or an external
telephone number. Program a destination for the type of forwarding you want as
detailed below. If you have

FWD ALL

FWD BUSY

and

FWD NO ANSWER

keys,

press one to turn that forward feature on. A steady red light reminds you what for-
ward condition is activated.

You can clear all call forward conditions set at your station by lifting the handset
and dialing

600

FORWARD ALL CALLS

To forward all your calls under any condition:

•

Dial