HOT DESKING (ITP KEYSETS)
Hot desking is an industry term that describes stations where multiple people have one or more work areas
or share a common work are. Samsung IP keysets allow users to log in and out from any keyset of the same
model in the system. Keysets that support this feature are: ITP-5107S, ITP-5121D, and ITP-5112L. This allows a
user to work from any available desk and retain their phone number, speed dials, voicemail, and programmed
buttons.
HOT LINE
Stations can be programmed to call a pre-defined station or station group whenever that station goes off-
hook. A hot line delay timer of 0–250 seconds can be programmed to allow sufficient time to make a differ-
ent call. This timer is programmable on a per station basis.
IN GROUP/OUT OF GROUP
Individuals assigned to a station hunt group may temporarily remove their telephones from the group by
pressing the In/Out of Group button (IG) providing that there is someone still in the group. There is a system
wide option to allow all members to log out of a station group. Stations out of a group will not receive calls
to that group but will continue to receive calls to their individual extension numbers. When desired, the user
may put him/herself back into the group by pressing the button again. Users who do not have this button
may dial the access code and the group desired. A station user is allowed to be in several groups, providing
a key and the extender of that group are assigned for each group on the user’s phone.
INCOMING CALL DISTRIBUTION
Incoming calls can be assigned to ring a distributed station hunt group. This allows all members of the group
to share the call load.
INCOMING/OUTGOING SERVICE
Outside lines are available for incoming or outgoing service. Programming allows any outside line to be used
for incoming calls only, outgoing calls only or both way service.
INDIVIDUAL LINE CONTROL
Each station in the system can be individually programmed to allow or deny dialing out as well as allow or
deny answering for each outside line.
IP KEYSETS
The OfficeServ 7100 system allows the use of Samsung proprietary keysets that use Internet Protocols (IP) for
voice and data transport. They may be local to the system or installed in a remote location via a LAN/WAN.
The OfficeServ 7100 can support up to 32 IP stations. An “IP station” is considered to be any of the following:
ITP-5107S, ITP-5121D, ITP-5112L, Softphone, or wireless handset SMT-5100E.
For more information on how to
ISDN SERVICE
Primary Rate Interface (PRI)
The OfficeServ 7100 supports Primary Rate Interface ISDN. PRI allows simultaneous data calls, calling party
and calling line identification, high speed call setup and disconnect are among the benefits of ISDN calling.
The 23+D configuration of ISDN allows call information to be delivered via the data channel (the “D” of
23B+D) thus leaving the bearer channels (the “B” of 23B+D) available for single use or combined use to pro-
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