MESSAGE PLAYBACK OPTIONS
Subscribers are given a wide variety of options when listening to messages. In addition to the standard play,
pause, rewind, fast forward, replay, delete, forward, and reply subscribers can: adjust the volume of messages
up or down, increase the playback speed of the recording, or choose to scan messages by playing only the
first few seconds of each message.
MESSAGE UNDELETE
When a message is deleted by a user it is flagged for deletion during the nightly maintenance, which takes
place at 3 a.m.The OfficeServ 7100 voicemail allows subscribers to retrieve deleted messages anytime before
the daily maintenance has run. This is extremely useful for those occasions where a subscriber accidentally
deletes a message or finds they missed one critical piece of information from the message.
MESSAGE UNSEND
A subscriber may choose to unsend a message any time before the recipient has listened to the message.The
message will be immediately purged from the recipient’s mailbox.
MESSAGE WAITING INDICATION
The OfficeServ 7100 will automatically update message waiting indicators when a new voicemail message
arrives. Additionally, subscribers who have a display keyset will be shown the total number of new messages
in their mailbox.
MINIMUM PASSWORD LENGTH
The administrator can set a minimum length for subscriber passwords. Password length can be set from 0 (no
minimum length) to 8 digits. This feature is useful for situations where enhanced security is required.
MULTIPLE ALPHABETICAL DIRECTORIES
The OfficeServ 7100 voicemail application allows the creation of up to 1000 unique directories. These direc-
tories are used by both the voicemail and automated attendant applications to allow callers and subscribers
to dial or message subscribers based upon their name rather than their station number.
MULTIPLE PERSONAL GREETINGS
The OfficeServ 7100 voicemail recognizes five different reasons why a subscriber does not answer a call.
These reasons are referred to as 'Call Coverage Conditions'. The voicemail administrator can allow a sub-
scriber to assign a different personal greeting to each Call Coverage Condition. Subscribers may record a pool
of up to 9 different custom greetings to assign to Call Coverage Conditions.
NAME ADDRESSING
This feature allows a subscriber to address messages to other subscribers by name instead of by mailbox
number, eliminating the need to look up numbers or carry personal directories while traveling.
NETWORK MAILBOXES (AMIS)
The OfficeServ 7100 voicemail application is AMIS (Audio Messaging Interchange Specification) compliant.
The AMIS network provides the ability to retransmit voicemail messages from one voicemail unit to another.
Any voicemail application that is AMIS compliant can send messages to or receive messages from the
OfficeServ 7100 voicemail. This is particularly useful in network environments where more than one voice-
mail unit is in use.
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