VOICE PROMPTED PROGRAMMING
The OfficeServ 7100 provides a robust telephone user interface (TUI) for voicemail configuration. This TUI
allows administrators the ability to manage subscriber mailboxes. It also provides subscribers the ability to
configure almost every aspect of their mailbox without the need to memorize a complicated series of key-
strokes.
UNIFIED VOICEMAIL
Samsung’s Unified Voicemail solution allows users to receive voicemail and fax messages directly in their
email inbox through a feature called the E-Mail Gateway. Unified voicemail provides a vast array of function-
ality from listening to messages from any sound-enabled device that can access your email to archiving
important messages. This functionality provides a simple, secure, and personalized way to access a voicemail
box without the need to remember command sequences or phone numbers.
The E-Mail Gateway feature supports delivery of any Samsung mailbox message, including voicemail and fax
mail items. Delivery is configured on a per-user basis, and supports delivery to any standard SMTP mail serv-
er. Users can view these emails from any standard email client, such as Microsoft® Outlook. The maximum
length of an e-mail gateway file attachment is 12 minutes. E-mail gateway messages of more than 10 min-
utes will only send a notification.
Two different Unified Voicemail email styles can be defined. Notification Only emails include a complete
detailing of both the caller’s information and the message status. Delivery emails include this information in
addition to a file attachment of WAV (for voicemail) or TIF (for fax mail).
Once in the user’s email inbox the message can be archived or forwarded just like any other email.Voicemails
delivered to a user’s email inbox can optionally be deleted from the voicemail system to minimize mailbox
clutter and reduce system overhead.
The E-Mail Gateway feature can be enabled for up to 5 users by default. An additional license can allow the
system to provide the feature to all users. Unified Voicemail also allows an administrator to be notified in the
event of a problem in the E-Mail Gateway performance.
NOTE: Some features require optional hardware. Ask your authorized Samsung Dealer for details.
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