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4.9 SAMPLE TRAFFIC REPORT

TRAFFIC REPORT FOR [  STA Miami       ] Mar/21/1999 13:35
**************************** SYSTEM STATISTICS ******************************

BEGINNING:  Mar/15/1999  00:42                     ENDING:  Mar/21/1999 13:32

ACTIVITY                                       SYSTEM TOTAL         

INCOMING TRUNK CALLS - ANSWERED..................

3041

INCOMING TRUNK CALLS - NOT ANSWERED..............

26

OUTGOING TRUNK CALLS ............................

2168

A SELECTED TRUNK WAS BUSY........................

44

INTERCOM CALLS - COMPLETED.......................

7178

INTERCOM CALLS - NOT ANSWERED....................

1540

TRUNK RECALLS TO STATION.........................

145

TRUNK RECALLS TO OPERATOR GROUP..................

32

INTERNAL PAGE USED...............................

35

EXTERNAL PAGE USED...............................

79

ALL PAGE USED....................................

231

**************************** TRUNK GROUPS ***********************************

GROUP     OUTGOING  BUSY                                                

9

1245

18                                         

800

521

3                                               

801

20    

3                                                

802

0    

*************************** INDIVIDUAL TRUNKS *******************************

TRUNK     TRUNK-NAME      ATTA     ANSD     NOT-ANSD     OUTGOING   BUSY  

701     LOCAL 1          0      737        0            19       12
702     LOCAL 2          0      541        4            26       11
703     LOCAL 3          0      290        1            37       21 

************************* STATION HUNT GROUPS ********************************

<———————— OUTSIDE CALL ————————>                     <-INTERCOM->

GROUP   ANSD   NOT-ANSD                                         ANSD      

500    439     19                                              61      
501    261     37                                              38      
502     40      2                                              77
503     87      5                                             162     
504     19      1                                              44    

*********************** INDIVIDUAL STATIONS ********************************* 

<—————— OUTSIDE CALL ——————————————————————————><-INTERCOM——>

EXT STATION-NAME ATTA ANSD NOT-ANSD DIALED ICM–TRSF TRK-TRK PICKUP  ANSD DIALED
201 Operator      9  360    11      15     341      0      0       39    72 
202 Barbara      12   60     2      80      20      0     12       49    66
203 Ivania        4   25     1      36       3      0     18       86    29

4.49

Summary of Contents for OfficeServ 7200

Page 1: ...Any ques tions concerning information presented here should be directed to SAMSUNG TELECOMMUNICATIONS AMERICA SAM SUNG TELECOMMUNICATIONS AMERICA disclaims all liabilities for damages arising from err...

Page 2: ...e to make changes in design or components of equipment as engineering and manufacturing may warrant Copyright 2005 Samsung Telecommunications America All rights reserved No part of this manual may be...

Page 3: ...2 3 2 STATION CARDS 2 4 2 3 3 SPECIAL FEATURE CARDS 2 5 2 3 4 DATA CARDS 2 6 2 4 STATION EQUIPMENT 2 7 2 4 1 iDCS SERIES EQUIPMENT 2 7 2 4 2 DCS SERIES EQUIPMENT 2 10 2 4 3 OFFICESERV ITP 5000 SERIES...

Page 4: ...RES 5 2 5 3 SECURITY 5 4 5 4 LONG DISTANCE ETHERNET 5 5 6 HOTEL MOTEL FEATURE PACKAGE 6 1 GENERAL OVERVIEW 6 1 6 2 HOTEL MOTEL FEATURES 6 2 6 3 SAMPLE REPORTS AND PRINTOUTS 6 8 6 3 1 GUEST ROOM BILL P...

Page 5: ...solution for voice data and wire less for the small to medium size enterprise Although the 7200 can function as a square key system PABX or hybrid it offers much more The OfficeServ 7200 is an office...

Page 6: ...net configured as a basic Key Service Unit and then add up to one more cabinet as your business grows Its low and medium densi ty card design allows greater flexibility when configuring a system for t...

Page 7: ...al data equipment is 46 trunks 2 TEPRI 80 Keysets 5 16DLI2 120 ITP keysets 32 MGI Channels 2 MGI 16 and 12 ports of voice mail with auto attendant See card configuration below ONE CABINET SYSTEM 80 Di...

Page 8: ...l Slot 4 Universal Slot 5 Universal Cabinet Slot Mountable Boards Expansion Cabinet Slot 0 LCP only Slot 1 All boards EXCEPT for MCP LCP TEPRI and LIM Slot 2 All boards EXCEPT for MCP LCP TEPRI and WI...

Page 9: ...Table MMC 820 Media Gateway Ports 160 Required to connect an IP phone to a TDM device including paging and background music and ports used for net working or trunking Conferencing Circuits Q 5 Party...

Page 10: ...s and keysets and assigns default data to them This data provides for system operation within a few minutes after applying power All trunks and sta tions are assigned three or four digit numbers accor...

Page 11: ...Control Processor LCP These processor cards are described below MAIN CONTROL PROCESSOR MCP The Main Control Processor MCP is installed in a dedicated processor slot slot 0 of the first cabinet and ha...

Page 12: ...the same functionality as the RCM plus DSPs to transmit CID information to analog station ports The RCM2 consists of the following Fourteen 14 CID receivers Sixteen 16 CID senders MISCELLANEOUS FUNCTI...

Page 13: ...l 23B D This card can be installed in slots 3 4 and 5 of main cabinet and slot 3 in the expansion cabinet This card is also used for networking to other systems QSig PRI networking A maximum of 4 TEPR...

Page 14: ...in DTMF receivers but shares system DSP resources It can be inserted in any universal card slot in all cabinets Each port on this card is intended for connection to one telephone Connecting multiple t...

Page 15: ...under all possible con figurations Currently the Message Storage capacity on the SVMi 20E is approximately 7 hours with the 128MB Compact Flash configuration or approximately 140 hours with the Hard...

Page 16: ...LIM can be managed or unmanaged For the LIM to be managed by the WIM it must be installed in slot 2 with a WIM in slot 1 A managed WIM offers features like VLAN 802 1Q IGMP Snooping and Layer 2 QoS Th...

Page 17: ...eys with tri colored lights Four fixed function keys Terminal Status Indicator Built in speakerphone Eight selectable ring tones UP DOWN buttons for digital control of speaker handset and ringer volum...

Page 18: ...it can use the second B channel Each port on this card is intended for connection to one telephone Connecting multiple telephones to a port may result in incorrect operation or damage to the card Not...

Page 19: ...hones require an EXTMIC key programmed on the keyset to activate or deactivate them Note Only one KDB can be installed on a keyset DOOR PHONE INTERFACE MODULE DPIM DOOR PHONE see Figures 2 6 and 2 7 T...

Page 20: ...g tones Desk or wall mounted 2 4 4 OfficeServ SOFTPHONE Samsung OfficeServ Softphone is a software based application that turns your computer into a full featured Samsung IP telephone It is installed...

Page 21: ...ramming Support 4 voice calls simultaneously It can handle 4 simultaneous voice conversations per access point Built in LEDs indicate the voice channels usage Adjustable transmission power to accommod...

Page 22: ...ice mail indication Hot key for voice mail access System hold Call transfer Call forward Call mute Call pick up Do not disturb Dynamic soft keys Hard keys for TRANSFER HOLD and CONFERENCE Redial Pre d...

Page 23: ...wer supply unit to each board The rating is as follows RATING AC220 240 V 6A 50 60 Hz or DC48 V 3 A RATING AC100 120 V 6 A 50 60 Hz or DC48 V 3 A The specifications of the power I O are shown in the t...

Page 24: ...the rack mount bracket will add some heighth to the system 3 2 FIGURE 3 2 Main Cabinet Expansion Cabinet HEIGHT WIDTH DEPTH OfficeServ 7200 Main Cabinet 4 87 17 32 16 14 OfficeServ 7200 Main Cabinet E...

Page 25: ...of the ring signals in the OfficeServ 7200 are as follows Output voltage 75 Vrms Square Wave Built in SLI Frequency 20 or 25 Hz The OfficeServ 7200 provides the users with various tones to notify the...

Page 26: ...OLD TONE 500 3500 ms RING BACK TONE 1000 2000 ms ERROR NUMBER UNOBTAINABLE TONE 250 250 ms MESSAGE CAMP ON TONE CONTINUOUS 3 6 KEYSET LED INDICATIONS CONDITION LED COLOR LED ON LED OFF LINE IDLE OFF O...

Page 27: ...MAX 500 950 Station Buffers MAX 50 CID Review Buffers 2000 CID Abandon Lists 100 CID Name Translation Entries 1000 OfficeServ 7200 Feature Capacities Call Buttons per Station 8 Call Logs Entries 2000...

Page 28: ......

Page 29: ...l To Voice Mail Preset Destination Preset Forward Busy Call Hold Exclusive System Remote Call Park and Page Call Pickup Directed Groups Established Call Recording Call Waiting Camp On Caller Emergency...

Page 30: ...Automatic Manual Holiday Schedule Temporary Override Ring Over Page Secretary Pooling Single Line Connections Speed Dial Numbers Station List System List Speed Dial by Directory Station Hunt Groups D...

Page 31: ...case account codes are not required to make outgoing calls but may be used if desired This is also the method used to assign an account code to incoming calls These account codes can contain the digit...

Page 32: ...designated MOH source to the user Alternatively System programming can define an external music source to be played when the Appointment Reminder is answered AUTHORIZATION CODES Authorization codes ar...

Page 33: ...center See Call Center AUTOMATIC HOLD While a keyset user is engaged on an outside C O call pressing another trunk key route key or CALL button automatically places the call on hold when Automatic Hol...

Page 34: ...the keyset from free status within the group The agent can depress the button again to return the keyset to free status This provides a method for agents to manually extend their wrap up time when ne...

Page 35: ...These reports can be run manually or scheduled to run at specific intervals OFFICESERV DATAVIEW For users who require more power than the embedded reports can provide the web based OfficeServ DataVie...

Page 36: ...y information is called Caller ID and is available from the tele phone company in two formats Number only and Name and Number sometimes called Deluxe The OfficeServ 7200 is compatible with both format...

Page 37: ...in the Review list Investigate This feature allows selected stations with a special class of service to investigate any call in progress If Caller ID information is available for an incoming call you...

Page 38: ...rammable on a per station basis to allow for differences in individual work habits Busy No Answer This feature allows the station user to use both types of forwarding simultaneously provided the desti...

Page 39: ...e Pressing the PAGE key parks the call automatically There are no extra buttons to press and there is no lost time looking for a free zone CALL PICKUP Directed With directed call pickup users can answ...

Page 40: ...REX PBX USE CENTREX and PBX lines can be installed in lieu of central office trunks CENTREX and PBX feature access codes including the command for hook flash FLASH can be stored under one touch button...

Page 41: ...perating systems including Windows 2000 and Windows XP OfficeServ Operator OfficeServ Operator is a PC based attendant console that works in conjunction with either aTDM or IP Keyset OfficeServ Operat...

Page 42: ...at would disrupt data transmissions In addition these devices receive DCS C O ringing pattern instead of intercom ring pattern Devices connected to an SLI card receive a discon nect signal upon termin...

Page 43: ...nal calls or if permitted calls using C O lines The caller must have a tone dial phone and know his her DISA security code if DISA security codes passcodes are turned on DISA lines can be used as both...

Page 44: ...ls can be put on hold transferred and conferenced in the same way as are other outside calls Users accessing the tie line from the other system can get a line in your system and make outgoing calls Th...

Page 45: ...heavy traffic usage Caller ID or ANI service is not available on these trunks GROUP BUSY SETTING This feature provides a busy signal to intercom callers that ring to a station group when all logged i...

Page 46: ...y and calling line identification high speed call setup and disconnect are among the benefits of ISDN calling The 23 D configuration of ISDN allows call information to be delivered via the data channe...

Page 47: ...ing The message button will flash red at the messaged keyset A single line phone connected to a 16MWSLI will have a message light otherwise it will receive a distinctive message waiting dial tone Five...

Page 48: ...ation on creating the sound files see SVMi System Administrator Manual Recording Greeting by Number If you select this option be advised that each VMMOH source requires a dedicated SVMi port NETWORKIN...

Page 49: ...predetermined station or station group anywhere in the network to receive assistance Centralized Operator Attendant A station in any Node may dial O and ring a designated Centralized Operator Attenda...

Page 50: ...one Node to be programmed to ring at a destination station or station group in another Node Remote Hold Across the Network Calls may be placed on hold at stations in another Node Then page that Node a...

Page 51: ...by dialing a park code plus the orbit number Calls parked in this manner can also be retrieved by dialing the park pickup code 10 plus the station or trunk number This feature is in addition to Call...

Page 52: ...ned a ring destination based on six 6 different ring plans based on time of day and the day of the week The system operator intercom dial 0 can also be a different station group for each ring mode Aut...

Page 53: ...ceServ 7200 system provides the user with the ability to look up a speed dial number and place the call There are three speed dial selections personal system and station This feature requires a displa...

Page 54: ...split the system in two with each tenant having individual control over operator groups page zones speed dial numbers night service manual or automatic DISA and customer level programming Each tenant...

Page 55: ...or customized announcement can be periodically played to the caller based on a programmable timer while retaining their place in the queue Statistical and historical reports are available to assist su...

Page 56: ...opted to represent each second of voice with an amount of bandwidth The OfficeServ 7200 MGI utilizes G 711 G 729 G 729A or G 723 standards voice com pression codec s This allows for a selectable 64kbp...

Page 57: ...IONS ADD ON MODULES iDCS 14 BUTTON AOM The 14B AOM attaches to the right hand side of an iDCS 18D or iDCS 28D keyset and provides 14 buttons with red LEDs These buttons can be used for DSS keys speed...

Page 58: ...e allowed at one time including busy station and busy trunk BUSY STATION INDICATIONS BLF DSS BLF keys may be assigned to any keyset or add on module These buttons will be off when the station is idle...

Page 59: ...tion or pickup group The OfficeServ 7200 has 99 programmable pickup groups DIRECT STATION SELECTION DSS Programmable keys can be assigned as DSS keys and associated with extension numbers Users press...

Page 60: ...d busy trunk LINE SKIPPING When the user is talking on an outside line and the automatic hold feature is turned off he she may press an idle line key and skip to that line without causing the previous...

Page 61: ...ls to a station when the user is on an outside line and does not want to be disturbed for the duration of the call Upon completion of the call DND is canceled and the station is returned to normal ser...

Page 62: ...ain This operation can be manually repeated for a limited number of attempts as defined by system programming available to keyset users only MEMO REDIAL When you are calling directory assistance you c...

Page 63: ...vidual key LEDs The terminal status indicator provides the following indications Busy Off Hook Steady Red Intercom Ring Flashing Red Outside Call Ring Flashing Green Recall Ring Flashing Amber Message...

Page 64: ...ROUP IDENTIFICATION When a call is made to a station group the display shows CALL FOR GROUP and the user s group number These calls can be answered with a different greeting than calls to the user s e...

Page 65: ...s that were answered and calls that rang the user s station but that were not answered When reviewing this list the user can press one button to dial the person back The system must be using LCR to di...

Page 66: ...an outside call is made digits are displayed as the user dials them If the display indicates an incorrect number was dialed the user can quickly hang up before billing begins ENHANCED STATION PROGRAMM...

Page 67: ...e continuing to talk and listen to your outside party The other station can view this message and take the appropriate action or respond back with another text message Up to 100 display station users...

Page 68: ...and trunk 702 and has the option to add two more parties This station is transferring a call to John at extension 203 This station is receiving a call from extension 201 This station is setting the Do...

Page 69: ...e system or examine further NND information This display shows the information on the abandoned call list This call came in on May 25 at 9 41 on line 702 The user can CLEAR the entry DIAL the caller b...

Page 70: ...are six members in the group Four of the members are currently logged in 202 Sondra STATUS OUT longest wait time is 02 24 The longest call on hold waiting to be answered was for two minutes 24 second...

Page 71: ...IN 1 219 726 03 21 13 56 11 00 05 38 T 1 296 725 03 21 13 54 40 00 07 06 O 3055922900217 1 219 717 03 21 14 03 57 00 00 15 O 19544530000 1234567890 Call Type Flag Definitions 0 Outgoing Call DE DISA...

Page 72: ...3055556420 PIZZA DELIVERY 1 235 03 21 13 57 50 DND OFF 1 279 6398 701 03 21 13 57 32 13 25 O 3056401066 1 219 03 21 14 00 45 GROUP IN 1 219 726 03 21 13 56 11 00 05 38 T 13055922900 SAMSUNG TELECOM 1...

Page 73: ...NG ANSWERED CALL TIME TIME 01 210 JOHN 0002 01 55 00 05 02 211 SAM 0001 02 18 00 06 03 208 MIKE 0003 01 22 00 04 04 207 PETER 0001 03 16 00 05 UCD GROUP 515 SUPPORT FROM MON 03 Jan 08 30 TO SUN 02 Jan...

Page 74: ...ogged out although the condition of the group is now all agents busy the check has been made and the agent busy statistic does not increment Also if a call comes into a group with all agents busy and...

Page 75: ...ns when a caller starts to hear the first UCD message b Queue time ends when a caller is either Answered by an agent System gets disconnected from C O or Caller is transferred to final destination LON...

Page 76: ...D The total number of calls answered by the agent This does not include ring no answer to an agent station If this total number is less than the calls received by the group it is possible that calls w...

Page 77: ...USED 35 EXTERNAL PAGE USED 79 ALL PAGE USED 231 TRUNK GROUPS GROUP OUTGOING BUSY 9 1245 18 800 521 3 801 20 3 802 0 0 INDIVIDUAL TRUNKS TRUNK TRUNK NAME ATTA ANSD NOT ANSD OUTGOING BUSY 701 LOCAL 1 0...

Page 78: ...se are the same calls that would be flagged as abandoned in SMDR 5 OUTGOING TRUNK CALLS These are all outgoing trunk calls that were originated by any station or through the DISA feature Outgoing trun...

Page 79: ...s it C INDIVIDUAL TRUNKS 1TRUNK 2TRUNK NAME 3ATTA 4ANSD 5NOT ANSD 6OUTGOING 7BUSY 701 0000 0000 0000 0000 0000 702 0000 0000 0000 0000 0000 703 0000 0000 0000 0000 0000 704 0000 0000 0000 0000 0000 70...

Page 80: ...e within the system to the specific group number 6 ANSD This is a count of how many times an intercom call was answered by any group member of that spe cific group E INDIVIDUAL STATIONS 1 11 OUTSIDE C...

Page 81: ...sferred to another trunk tie line This is called a trunk to trunk transfer This field gets pegged every time the station completes a trunk to trunk transfer 10 PICKUP This is a count of the outside ca...

Page 82: ......

Page 83: ...based on the MAC address filtering and forwarding algorithm The LIM provides 16 LAN ports per card Each port is 10 100 Base T auto sensing full duplex Using the LIM as a Managed Switch When the LIM is...

Page 84: ...for intelligent forwarding of multicast packets within a layer 2 broadcast domain By snooping IGMP registration information a distribution list of work stations is formed that deter mines which end st...

Page 85: ...ters This way all routers share the same routing information Routing Between the VLAN Groups Communication between the VLAN groups CBQ Clss Based Queuing BoD Bandwidth on Demand The queuing process is...

Page 86: ...vate LAN address based on a spe cific port Intrusion Detection System IDS This function monitors all packets on the network to provide an additional level of security This feature will prevent various...

Page 87: ...hernet Switch Utilizing VDSL technology 4DSL delivers data up to 10 Mbps to the IP devices in the remote facility This solution provides an easy and simple LAN to LAN connectivity to a remote facility...

Page 88: ......

Page 89: ...convention telephone sets with message waiting lamps or proprietary digital sets with one touch buttons to many hotel services The system s design makes it operational without the need for an externa...

Page 90: ...ttendant Set by Guest Answered Not Answered Cancelled With Auto Attendant Announcement CALL COSTING The OfficeServ 7200 Hotel Motel software provides call costing for guest and meeting room phones The...

Page 91: ...can be pressed to enter the station number The exceptions are Wake Up Call Setting and Lobby Phone Service These features will not respond to the DSS key press The associated station number must be a...

Page 92: ...of rooms that are checked in If a room number is not occupied an error tone will be returned and the station will return to idle This feature can be used by either a keyset or a single line telephone...

Page 93: ...check out or morning update for all occupied rooms NEEDS MAINTENANCE Temporary condition for rooms requiring some repair or maintenance HOLD LATE CHECK OUT Indicates a guest requires a late check out...

Page 94: ...ministrators can dial a code from the guest meeting room telephone to manually update the room status as required The manual room status update codes are 0 Room needs to be cleaned 1 Room cleaned This...

Page 95: ...required to re activate the phone TRANSACTION RECORD OUTPUT The OfficeServ 7200 Hotel Motel software provides an output for all Hotel Motel transactions Any trans actions related to guest or meeting...

Page 96: ...2 ROOM STATUS PRINTOUTS AVAILABLE OCCUPIED NEEDS CLEANING NEEDS MAINTENANCE HOLD ALL 6 3 3 TRANSACTION RECORD OUTPUT SAMPLE 6 3 4 INDIVIDUAL GUEST PHONE BILL 6 3 5 ALL GUEST PHONE BILL SMDR 6 3 6 INDI...

Page 97: ...s billed Q Details column Staff code of employee performing function Duration of phone calls Time wake up call was set for Q Room and or phone deposits Q Total room charges I I I Q Automatically incre...

Page 98: ...14 55 05 STATE TAX 30 210 01 27 14 55 TEL 18008764782 00 02 03 25 210 01 27 14 58 01 PH Deposit 1234 2 50 210 01 27 14 58 TEL 3055922900 00 02 18 1 25 210 01 27 15 01 92 W UP CANCL 000 00 210 01 27 15...

Page 99: ...L Q Room status is updated by either the administrator access automatic room update or maid codes I I I Q By default the printout will print a header followed by 50 lines per page Q Printout size is a...

Page 100: ...LE 215 AVAILABLE 217 AVAILABLE 219 AVAILABLE 220 AVAILABLE 221 AVAILABLE 223 AVAILABLE 225 AVAILABLE 226 AVAILABLE 227 AVAILABLE 228 AVAILABLE 301 AVAILABLE 302 AVAILABLE 303 AVAILABLE 304 AVAILABLE 3...

Page 101: ...Room status is updated by either the administrator access automatic room update or maid codes I I I Q By default the printout will print a header followed by 50 lines per page Q Printout size is adju...

Page 102: ...M STATUS 211 OCCUPIED 212 OCCUPIED 214 OCCUPIED 216 NEED MAINTENANCE 218 OCCUPIED 222 OCCUPIED 224 OCCUPIED 305 OCCUPIED 308 NEEDS CLEANING 309 HOLD 310 NEEDS MAINTENANCE 401 NEEDS CLEANING 402 NEED M...

Page 103: ...Room status is updated by either the administrator access automatic room update or maid codes I I I Q By default the printout will print a header followed by 50 lines per page Q Printout size is adju...

Page 104: ...11 NEEDS CLEANING 212 NEEDS CLEANING 214 NEEDS CLEANING 215 NEEDS CLEANING 218 NEEDS CLEANING 220 NEEDS CLEANING 222 NEEDS CLEANING 224 NEEDS CLEANING 303 NEEDS CLEANING 305 NEEDS CLEANING 310 NEEDS C...

Page 105: ...Room status is updated by either the administrator access automatic room update or maid codes I I I Q By default the printout will print a header followed by 50 lines per page Q Printout size is adju...

Page 106: ...ROOM STATUS PRINTOUT NEED MAINTENANCE 14 01 11 02 ROOM STATUS ROOM STATUS ROOM STATUS 216 NEED MAINTENANCE 308 NEED MAINTENANCE 402 NEED MAINTENANCE Sunshine Suites 6 18...

Page 107: ...Room status is updated by either the administrator access automatic room update or maid codes I I I Q By default the printout will print a header followed by 50 lines per page Q Printout size is adju...

Page 108: ...ROOM STATUS PRINTOUT HOLD 11 58 12 02 ROOM STATUS ROOM STATUS ROOM STATUS 212 HOLD 214 HOLD 309 HOLD 401 HOLD Sunshine Suites 6 20...

Page 109: ...Room status is updated by either the administrator access automatic room update or maid codes I I I Q By default the printout will print a header followed by 50 lines per page Q Printout size is adju...

Page 110: ...NEEDS CLEANING 221 AVAILABLE 222 NEEDS CLEANING 223 AVAILABLE 224 NEEDS CLEANING 225 AVAILABLE 226 AVAILABLE 227 AVAILABLE 228 OCCUPIED 301 OCCUPIED 302 OCCUPIED 303 NEEDS CLEANING 304 AVAILABLE 305...

Page 111: ...tion with Updated room status Q Room related charges and applicable taxes Q Daily room charge updates Q Room phone deposits Q Maid maintenance room status updates Q Phone calls and charges Q Wake up c...

Page 112: ...09 01 29 12 00 02 BED TAX 1 50 209 01 29 12 00 97 Clean Room 000 00 210 01 29 12 00 02 RM Charge 100 00 210 01 29 12 00 02 STATE TAX 6 00 210 01 29 12 00 02 BED TAX 1 50 210 01 29 12 00 97 Clean Room...

Page 113: ...eck in I I I Q Automatically applies phone credits to the bill Q Phone bills are printed out on a per room basis Q Phone bill information may be Printed and saved in memory Printed and cleared from me...

Page 114: ...TE TIME ITEM DESCRIPTION DETAILS CHARGE 211 02 10 15 30 TEL 3055922900 01 01 00 35 211 02 10 20 44 TEL 18008764782 00 01 45 25 211 02 11 06 34 TEL 18008764782 00 02 00 25 211 02 11 13 15 TEL 305592290...

Page 115: ...5 702 01 02 17 31 06 00 03 00 TT 13055556420 PIZZA DELIVERY 1 209 702 01 02 17 33 24 00 02 18 T 13055556420 PIZZA DELIVERY 1 701 01 02 17 41 45 00 00 30 A 13055553426 TERRY PRUITT 1 701 01 02 17 42 15...

Page 116: ...SET The time a wake up call is set for Q W UP ANS Wake up call answered Q W UP N ANS Wake up call not answered Q W U CANCEL Wake up call cancelled I I I Q Displays all wake up call activity since room...

Page 117: ...BER 213 ROOM DATE TIME ITEM DESCRIPTION DETAILS CHARGE 213 01 23 12 22 89 W UP SET 05 30 000 00 213 01 23 12 25 92 W UP CANCL 000 00 213 01 24 11 51 89 W UP SET 05 30 000 00 213 01 25 05 30 91 W UP N...

Page 118: ...SAMSUNG SINGLE LINE TELEPHONE SAMPLE GUEST PHONE TEMPLATE Note Custom templates for the Samsung family of phones can be created using the software program DESI for Windows by DESI Telephones Labels In...

Page 119: ...Commission Rules and Regulations UNAUTHORIZED MODIFICATIONS Any changes or modifications performed on this equipment that are not expressly approved in writing by SAM SUNG TELECOMMUNICATIONS AMERICA...

Page 120: ...pany will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary CHANGES TO TELEPHONE COMPANY EQUIPMENT OR FACIL...

Page 121: ...tested to comply with safety standards in the United States as listed below This system is listed with Underwriters Laboratories LISTED C US 51Y7 E149091 I T E 7 5 MUSIC ON HOLD WARNING IMPORTANT NOT...

Page 122: ...nction to an authorized STA Dealer within the war ranty period and not later than 30 days after the date of the malfunction whichever occurs first If the USER is unable to identify an authorized STA D...

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