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TroubleShooting
If the TV seems to have a problem, first review this list of problems and solutions. If
none of these troubleshooting tips apply, visit samsung.com, then click on Support, or
call Samsung customer service at 1-800-SAMSUNG.
Issues
Solutions and Explanations
Picture Quality
First, perform the
Picture Test
and to see if your TV is properly displaying
the test image.
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Go to
MENU
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Support
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Self Diagnosis
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Picture Test
If the test image is properly displayed, the poor picture may be caused by
the source or signal.
The TV image does not look as
good as it did in the store.
Store displays are typically tuned to digital, HD (high definition) channels.
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If you have an analog cable/set top box, upgrade to a digital set top box.
Use HDMI or Component cables to deliver HD (high definition) picture
quality.
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Cable/Satellite subscribers: Try HD stations from the channel line up.
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Antenna connection: Try HD stations after performing an Auto program.