4. Troubleshooting
Error Code
Error Message
Troubleshooting Page
M2-2310
Jam bottom of duplex
P.4–85
M3-1110
Paper jam in exit area. Please remove the paper
P.4–86
M3-1112
Paper jam inside of machine. Please remove the paper
P.4–86
M3-2130
Paper in output bin is full. Remove printed paper
P.4–87
S1-2411
HDD System Failure: #S1-2411. Turn off then on. Call for service if the
problem persists
P.4–88
S1-4210
Video System Failure: #S1-4210. Turn off then on. Call for service if the
problem persists
P.4–88
S2-1110
Engine Failure: #S2-1110. Call for service if the problem persists
P.4–88
S2-331C
Calibrating... Please Wait
P.4–89
S2-331D
Wait delay time for lower fixing temperature…
P.4–89
S2-3321
Supplying and mixing toner to developer unit. Please wait...
P.4–89
S2-4120
Door is open. Close it
P.4–90
S2-4210
Front door is open. Close it
P.4–90
S3-3122
Scanner is locked. Please try to release scanner lock
P.4–91
S4-2111
Fax Memory is almost full. Print or remove received fax Job
P.4–91
S4-2112
Fax memory is full. Print or remove received fax Job
P.4–91
S6-3122
Network cable is disconnected. Check it
P.4–92
S6-3123
This IP address conflicts with that of other system. Check it
P.4–92
S6-3128
802.1x authentication failed. Please contact the system administrator
P.4–92
S7-2110
Fuser Unit Failure: #S7-2110. Turn off then on. Call for service if the
problem persists
P.4–93
U1-2112
Fuser Unit Failure: #U1-2112. Turn off then on. Call for service if the
problem persists
P.4–94
U1-2132
Fuser Unit Failure: #U1-2132. Turn off then on. Call for service if the
problem persists
P.4–94
U1-2315
Fuser Unit Failure: #U1-2315. Turn off then on. Call for service if the
problem persists
P.4–94
U1-2333
Fuser Unit Failure: #U1-2333. Turn off then on. Call for service if the
problem persists
P.4–94
U1-2334
Fuser Unit Failure: #U1-2334. Turn off then on. Call for service if the
problem persists
P.4–94
U1-2339
Fuser Unit Failure: #U1-2339. Turn off then on. Call for service if the
problem persists
P.4–94
U1-2341
Fuser Unit Failure : #U1-2341. Turn off then on. Call for service if the
problem persists
P.4–94
U1-2342
Fuser Unit Failure: #U1-2342.
Turn off then on. Call for service if the
problem persists
P.4–94
U1-2343
Fuser Unit Failure: #U1-2343.
Turn off then on. Call for service if the
problem persists
P.4–94
U1-2345
Fuser Unit Failure: #U1-2345. Turn off then on. Call for service if the
problem persists
P.4–94
U1-2348
Fuser Unit Failure: #U1-2348.
Turn off then on. Call for service if the
problem persists
P.4–94
4-63
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