4. Troubleshooting
4.7.2.9. U3-xxxx (DSDF error)
► Error Code
U3–3113 / U3–3313 / U3–3314 / U3–3413 / U3–3513 / U3–3514
► Error message
Original paper jam in front of the scanner
Original paper jam inside the scanner
► Symptom
Original jam has occurred on the paper path.
► Troubleshooting method
1) Check if the pick up motor operates normally.
2) Open the DSDF cover. Check if the paper jam is occurred.
3) Remove the jammed paper.
4) Check if there are any obstacles or contamination on the paper path. Remove it.
5) If the problem persists, check the followings.
a) Separate the DSDF Unit.
b) Check the sensor connection. If the connection is OK, replace the sensor.
6) Push the white bar. Check if it returns in original condition.
7) Close the DSDF unit.
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