❑
Adjusting Sound Settings
Sound Effect
(standard sound mode only)
■
DTS TruSurround
: This function provides a virtual 5.1 channel
surround sound experience through a pair of speakers using HRTF
(Head Related Transfer Function) technology.
■
DTS TruDialog
: This function allows you to increase the intensity of
a voice over background music or sound effects so that dialogue can
be heard more clearly.
■
Equaliser
: Use Equaliser to customize sound setting for each
speaker.
−
Balance
: Adjusts the balance between the right and left speaker.
−
100Hz / 300Hz / 1kHz / 3kHz / 10kHz
: (Bandwidth Adjustment)
Adjusts the level of specifi c bandwidth frequencies.
−
Reset
: Resets the equaliser to its default settings.
Speaker Settings
■
Auto Volume
: To equalize the volume level on each channel, set to
Normal
.
Night
: This mode provides an improved sound experience compared
to
Normal
mode, making almost no noise. It is useful at night.
✎
To use the volume control on the source device connected to the
TV, set
Auto Volume
to
Off
on the TV. Otherwise, a change to the
volume control of the source device may not be applied.
Reset Sound
Reset all sound settings to the factory defaults.
❑
Selecting the Sound Mode
t
When you set to
Dual I-II
, the current sound mode is displayed on the
screen.
Audio Type
Dual I-II
Default
A2 Stereo
Mono
Mono
Automatic change
Stereo
Stereo
↔
Mono
Dual
Dual I
↔
Dual II
Dual I
NICAM Stereo
Mono
Mono
Automatic change
Stereo
Stereo
↔
Mono
Dual
Mono
→
Dual I
Dual II
Dual I
✎
If the stereo signal is weak and an automatic switching, occurs, then
switch to the mono.
✎
Only activated in stereo sound signal.
✎
Only available when the
Source
is set to
TV
.
System Menu
❑
Executing initial setup
Setup
Confi gure the channels and the time when setting up the TV for the fi rst
time or when resetting the unit.
✎
Execute the initial setup following instructions that the TV guides.
✎
Enter your 4-digit PIN, the default of which is 0-0-0-0.
❑
Setting the Time
Time
The current time will appear every time you press the
INFO
button.
■
Clock Set
: Set the
Date
and
Time
.
✎
You can set the
Date
and
Time
directly by pressing the number
buttons on the remote control.
Sleep Timer
t
Automatically shuts off the TV after a preset period of time. (30, 60, 90,
120, 150 and 180 minutes)
✎
Use the
▲
/
▼
buttons to select a period of time, and then press
ENTER
E
. To cancel the
Sleep Timer
, select
Off
.
On Timer / Off Timer
■
On Timer
:
You can set up three separate
On Timer
confi gurations.
(
On Timer 1
,
On Timer 2
,
On Timer 3
)
Setup
: Select
Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun
or
Manual
to set at your convenience. If you select
Manual
, you can set
up the day you want to activate the timer.
✎
The
c
mark indicates the day you’ve selected.
Time
: Set the hour and minute.
Volume
: Set the desired volume level.
Source
: To select the source of the content that will play when the TV
turns on. You can:
-
Select
TV
and have the TV display a specific air or cable channel.
-
Select
USB
and have the TV play back photo or audio files from a
USB device.
-
Select a source on your TV that you have connected a set-top box
to, and have the TV display a channel from the set-top box.
✎
The USB device must be connected to your TV before you can
select
USB
.
✎
If you select a source other than
TV
or
USB
, you must:
Have a cable or satellite set-top box attached to that source.
Set the set-top box to the channel you want to watch when the
TV goes on.
Leave the set-top box turned on.
✎
When you select a source other than
TV
Channel options will
disappear.
Channel
: (when the
Source
is set to
TV
) Select the desired channel.
Music / Photo
: (when the
Source
is set to
USB
) Select a folder in the
USB device containing music or photo fi les to be played when the TV
is turned on automatically.
-
If there is no music file on the USB device or the folder containing
a music file is not selected, the timer function does not operate
correctly.
-
When there is only one photo file in the USB device, the slide show
will not play.
-
If a folder name is too long, the folder cannot be selected.
-
Each USB you use is assigned its own folder. When using more
than one of the same type of USB, make sure the folders assigned
to each USB have different names.
-
It is recommended that you use a USB memory stick and a multi
card reader when using
On Timer
.
-
The
On Timer
function may not work with USB devices with a built-
in battery, MP3 players, or PMPs made by some manufacturers
because these devices take a long time to be recognised.
■
Off Timer
:
You can set up three separate
Off Timer
confi gurations.
(
Off Timer 1
,
Off Timer 2
,
Off Timer 3
)
Setup
: Select
Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun
or
Manual
to set at your convenience. If you select
Manual
, you can set
up the day you want to activate the timer.
✎
The
c
mark indicates the day you’ve selected.
Time
: Set the hour and minute.
❑
Other Features
Menu Language
Set the menu language.
Eco Solution
■
Energy Saving
: This adjusts the brightness of the TV in order to
reduce power consumption.
■
No Signal Power Off
: To avoid unnecessary energy consumption, set
how long you want the TV to remain on if it’s not receiving a signal.
■
Auto Power Off
: The TV will be automatically turned off when no user
operation is received for 4 hours.
✎
If the
Auto Power Off
option is set to
Off
, the TV will stay on even
if no operations are performed on the TV.
Screen Burn Protection
To reduce the possibility of screen burn, this unit is equipped with Pixel
Shift screen burn prevention technology. Pixel Shift moves the picture
slightly on the screen.
Auto Protection Time
function setting allows you
to programme the time between movement of the picture in minutes.
Your TV also has the following additional screen burn protection
functions:
■
Pixel Shift
: Using this function, you can set the TV to move pixels
minutely on the PDP screen in a horizontal or vertical direction to
minimize after images on the screen.
✎
Available Pixel Shift Settings and Optimum Settings
Item
TV / HDMI
Horizontal
0~4
4
Vertical
0~4
4
Time
(minute)
1~4 min
4 min
✎
The
Pixel Shift
value may differ depending on the monitor size
(inches) and mode.
✎
This function is not available in the
Screen Fit
mode.
■
Auto Protection Time
: If the screen displays a still image for a certain
period of time you defi ne, the TV activates the screen saver to prevent
the formation of burnt in ghost images on the screen.
■
Scrolling
: This function removes after-images on the screen by
illuminating all the pixels on the PDP according to a pattern. Use
this function when there are after images or symbols on the screen,
especially when you displayed a still image on the screen for a long
time.
✎
The after-image removal function has to be executed for a long
time (approximately 1 hour) to effectively remove after-images on
the screen. If the after-image is not removed after you apply the
function, repeat the function again.
✎
Press any key on the remote control to cancel this feature.
■
Side Grey
: When you watch TV with the screen ratio set to 4:3, using
the
Side Grey
function can prevent damage to the edges of the
screen by adjusting the white balance on the extreme left and right
sides.
General
■
Game Mode
: When connecting to a game console such as
PlayStation™ or Xbox™, you can enjoy a more realistic gaming
experience by selecting game mode.
✎
Precautions and limitations for game mode
To disconnect the game console and connect another external
device, set
Game Mode
to
Off
in the setup menu.
If you display the TV menu in
Game Mode
, the screen shakes
slightly.
✎
Game Mode
is not available in
TV
mode.
✎
After connecting the game console, set
Game Mode
to
On
.
Unfortunately, you may notice reduced picture quality.
✎
If
Game Mode
is
On
:
Picture Mode
is set to
Standard
and
Sound Mode
is set to
Movie
.
■
Panel Lock
: Lock or unlock all the keys on the panel.
■
Boot Logo
: Display Samsung logo when the TV is turned on.
Change PIN
Change your password required to set up the TV.
✎
The PIN input screen appears before the setup screen.
✎
Enter your 4-digit PIN. Change the PIN using the
Change PIN
option.
DivX® Video On Demand
Shows the registration code authorized for the TV. If you connect to
the DivX web site and register with 10-digit registration code, you can
download the VOD activation fi le.
Once you play it using
Videos
, the registration is completed.
✎
For more information on DivX® VOD, visit http://vod.divx.com.
Application Menu
❑
Using the Source List
Source List
✎
When you press the
SOURCE
button,
Source
screen will be
displayed at once.
✎
You can only choose external devices that are connected to the TV.
In
Source
, connected inputs are highlighted.
✎
For the detailed information, refer to “Changing the Input Source”.
❑
Using the Media Play
Connecting a USB Device
1.
Turn on your TV.
2.
Connect a USB device containing photo, music and movie fi les to the
USB port on the side of the TV.
3.
When USB is connected to the TV, popup window appears. You can
select the
Photos
,
Videos
or
Music
directly.
✎
It might not work properly with unlicenced multimedia files.
✎
Need-to-Know List before using Media Play
MTP (Media Transfer Protocol) is not supported.
Supported file systems are FAT and exFAT.
Certain types of USB Digital camera and audio devices may not be compatible
with this TV.
Media Play only supports sequential jpeg format.
Media Play only supports USB Mass Storage Class (MSC) devices. MSC is a
Mass Storage Class Bulk-Only Transport device. Examples of MSC are Thumb
drives, Flash Card Readers (USB HUB are not supported). Devices should be
connected directly to the TV’s USB port.
Before connecting your device to the TV, please back up your files to prevent
them from damage or loss of data. SAMSUNG is not responsible for any data
file damage or data loss.
The HDD (Hard Disk Drive) connected to USB is not supported.
Do not disconnect the USB device while it is loading.
The higher the resolution of the image, the longer it takes to display on the
screen.
The maximum supported JPEG resolution is 15360 x 8640 pixels.
For unsupported or corrupted files, the “Not Supported File Format” message
is displayed.
The scene search and thumbnail functions are not supported in the
Videos
.
MP3 files with DRM that have been downloaded from a non-free site cannot
be played. Digital Rights Management (DRM) is a technology that supports
the creation, distribution and management of the content in an integrated and
comprehensive way, including the protection of the rights and interests of the
content providers, the prevention of the illegal copying of contents, as well as
managing billings and settlements.
PTP connection mode is fully available only with digital cameras. When
connecting a smartphone or tablet to the TV using PTP mode, it may not be
recognised.
A USB device that requires high power (more than 500mA or 5V) may not be
supported.
If the TV has been no input during time set in
Auto Protection Time
, the screen
saver will run.
The power-saving mode of some external hard disk drives may be released
automatically when connected to the TV.
If a USB extension cable is used, the USB device may not be recognised or the
files on the device may not be read.
If a USB device connected to the TV is not recognised, the list of files on the
device is corrupted or a file in the list is not played, connect the USB device to
the PC, format the device and check the connection.
If a file deleted from the PC is still found when Media Play is run, use the “Empty
the Recycle Bin” function on the PC to permanently delete the file.
If the number of files and folders saved on a USB storage device is approximately
over 4000, the files and folders may not appear and some folders may not be
opened.
Disconnecting a USB Device
1.
Press the
SOURCE
button.
2.
Select a desired USB device, and then press the
TOOLS
button. The
Tools
menu appears.
3.
Select
Disconnect USB Device
, and then wait until the selected USB
device is disconnected. You can remove a USB device from the TV.
✎
To remove a USB device from the TV, we recommend use
Disconnect
USB Device
function.
Using the Media Play
Enjoy photos, music and movie fi les saved on a USB Mass Storage Class
(MSC) device.
1.
Press the
MEDIA.P
button.
2.
Press
◄
/
►
button to select desired menu (
Photos
,
Videos
,
Music
),
then press the
ENTER
E
button.
3.
Press
◄
/
►
button to select desired device, then press the
ENTER
E
button again.
4.
Press the
▲
/
▼
/
◄
/
►
button to select the desired fi le in the list, then
press the
ENTER
E
button or
∂
(Play) button.
Playing the selected fi les
1.
Press the
▲
button to select
Options
at the top of each main screen
and select
Play Selected
.
2.
Select the desired fi les.
✎
The check box appears to the left of the selected files.
✎
Press
ENTER
E
button again to deselect the file.
3.
Press the
▲
button to select
Play
.
✎
You can select or deselect all files pressing the
Select All /
Deselect All
.
Playing the Photos / Videos / Music
During playing a fi le, press the
▲
/
▼
/
◄
/
►
button to select the desired
menu.
✎
When the option menu is not displayed, press the
TOOLS
button or
ENTER
E
button.
✎
You can also use
∂
/
∑
/
∫
/
π
/
µ
buttons on the remote control
during playback.
✎
If you press the
INFO
button during playback, you can view the
playback information.
Playback menu
Button
Operation
Photos
Videos
Music
/
Previous / Next
●
/
Start Slide Show / Stop
Slide Show
●
Play / Pause
Mini
Player*
●
●
/
Previous / Next
Mini
Player*
●
●
/
Rewind / Fast forward
●
●
* When setting the
Background Music
to
Mini Player
in
Photos
, these
buttons appear.
Setting menu
■
Photos
Button
Operation
Slideshow Settings
You can set the
Speed
and
Effects
during the
slide show.
Zoom
You can zoom into images in full screen mode.
Rotate
You can rotate images in full screen mode.
Background Music
/ Mini Player
You can set background music when watching
a slide show. / You can control simple playback
menus.
Settings
Picture Mode / Sound Mode
: You can adjust
the picture or sound setting.
Information
: You can see detailed information
about the played fi le.
✎
During the slide show, all files in the file list will be displayed in order.
✎
When you press the
∂
(Play) button (or
▲
button
→
Options
→
Slide Show
) in the file list, slide show will be started immediately.
✎
During the slide show, you can adjust the slide show speed using
π
(REW) or
µ
(FF) button.
Supported Photo Formats
File Extension
Type
Resolution
*.jpg / *.jpeg
JPEG
15360 X 8640
*.bmp
BMP
4096 X 4096
*.mpo
MPO
15360 X 8640
✎
The MPO type file does not support Zoom, Rotate and Slide Show
Effect functions.
■
Videos
Button
Operation
Search
Search Titles
: You can choose the other fi le
directly.
Search Time Bar
: You can search the video
using
◄
and
►
button at one minute interval or
entering the number directly.
✎
It may not be supported depending on the
input source.
Repeat Mode
You can play movie fi les repeatedly.
Picture Size
You can adjust the picture size to your
preference.
Settings
Subtitle Settings
: You can play the video with
subtitles. This function only works if the subtitles
are the same fi le name as the video.
Picture Mode / Sound Mode
: You can adjust
the picture or sound setting.
Audio Language
: You can change the audio
language if the video has more than one
language.
Information
: You can see detailed information
about the played fi le.
✎
If video time information is unknown, play time and progress bar are
not displayed.
✎
In this mode, you can enjoy movie clips contained on a Game, but you
cannot play the Game itself.
Supported Video Formats
File
Extention Container
Video Codec
Resolution
Frame
rate (fps)
Bit rate
(Mbps)
Audio
Codec
*.avi / *.mkv
*.asf /
*.wmv
*.mp4 /
*.3gp
*.vro /
*.mpg
*.mpeg
/ *.ts
*.tp / *.trp
*.mov / *.fl v
*.vob / *.svi
*.divx
AVI
MKV
ASF
MP4
3GP
MOV
FLV
VRO
VOB
PS
TS
DivX
3.11/4.x/5.x/6.x
1920 x 1080
6~30
30
AC3
LPCM
ADPCM
(IMA, MS)
AAC
HE-AAC
WMA
DD+
MPEG
(MP3)
DTS (Core)
G.711(A-
Law, μ-Law)
MPEG4 SP/
ASP
H.264 BP/
MP/HP
Motion JPEG
640 x 480
8
Window Media
Video v9
1920 x 1080
30
MPEG2
MPEG1
*.webm
WebM
VP8
20
Vorbis
✎
Other Restrictions
Video content will not play, or not play correctly, if there is an error in the
content or the container.
Sound or video may not work if the contents have a standard bit rate/frame
rate above the compatible Frame/sec listed in the table.
If the Index Table is in error, the Seek (Jump) function is not supported.
Some USB/digital camera devices may not be compatible with the player.
The menu can be displayed late if the video is over 10Mbps(bit rate).
Video decoder
Audio decoder
Supports up to H.264, Level 4.1 (FMO/
ASO/RS are not supported.)
frame rate :
- Below 1280 x 720: 60 frame max
- Above 1280 x 720: 30 frame max
VC1 AP L4 is not supported.
GMC 2 or higher is not supported.
WMA 10 Pro supports up to 5.1
channel and M2 profi le.
WMA lossless audio is not supported.
Vorbis supports up to 2ch.
DD+ supports up to 5.1 channel.
Supported Subtitle Formats
External
Name
File extension
MPEG-4 timed text
.ttxt
SAMI
.smi
SubRip
.srt
SubViewer
.sub
Micro DVD
.sub or .txt
SubStation Alpha
.ssa
Advanced
SubStation Alpha
.ass
Powerdivx
.psb
Internal
Name
Container
Format
Xsub
AVI
Picture
Format
SubStation Alpha
MKV
Text Format
Advanced
SubStation Alpha
MKV
Text Format
SubRip
MKV
Text Format
MPEG-4 Timed
text
MP4
Text Format
■
Music
Button
Operation
Repeat
You can play music fi les repeatedly.
Shuffl e
You can play the music randomly.
Sound Mode
You can adjust the sound setting.
✎
Only displays the files with supported music file extension. Other file
extensions are not displayed, even if they are saved on the same
USB device.
✎
If the sound is abnormal when playing music files, adjust the
Equaliser
in the
Sound
menu. (An over-modulated music file may
cause a sound problem.)
Supported Music Formats
File Extension
Type
Codec
Remark
*.mp3
MPEG
MPEG1 Audio
Layer 3
*.m4a / *.mpa /
*.aac
MPEG4
AAC
*.fl ac
FLAC
FLAC
Supports up to 2ch.
*.ogg
OGG
Vorbis
Supports up to 2ch.
*.wma
WMA
WMA
WMA 10 Pro supports up to 5.1 channel
and M2 profi le. (WMA lossless audio is not
supported.)
*.wav
wav
wav
*.mid / *.midi
midi
midi
type 0 and type 1
Media Play - Additional Functions
Videos/Music/Photos Play Option menus
When playing a fi le, select the
Options
.
Category
Operation
Videos
Music
Photos
Copy
for PDP 4100 series
Copy the fi les to the other USB
device.
c
c
c
Encoding
Set the encoding language if the
text you want to view does not
appear correctly.
c
Device Format
for PDP 4100 series
Format the USB device.
c
c
c
Delete
for PDP 4100 series
Delete the fi les in the USB device.
c
c
c
❑
Using the Sports Mode
Sports Mode
(depending on the country)
This mode provides optimised condition for watching sports games.
✎
When the sports mode is on, the picture and sound modes are set
to
Stadium
automatically.
✎
If you turn the TV off while watching
Sports Mode
, the
Sports
Mode
will be disable.
Support Menu
Self Diagnosis
■
Picture Test
: Use to check for picture problems. If the problem
continues to occur, check the colour pattern.
■
Sound Test
: Use the built-in melody sound to check for sound
problems.
■
Reset
: Reset all settings to the factory defaults.
✎
The PIN input screen appears before the setup screen.
✎
Enter your 4-digit PIN. Change the PIN using the
Change PIN
option.
Software Update
The
Software Update
menu lets you upgrade your TV’s software to the
latest version.
Current version
: This is the software version already installed in the TV.
✎
When software is upgraded, video and audio settings you have
made will return to their default settings. We advise you to write
down your settings so that you can easily reset them after the
upgrade.
■
Update now
By USB: Insert a USB drive containing the fi rmware upgrade fi le,
downloaded from “www.samsung.com” into the TV.
✎
Please be careful not to disconnect the power or remove the USB
drive until upgrades are complete. The TV will be turned off and
on automatically after completing the firmware upgrade.
Use Mode
Select the
Use Mode
suitable for your place. We strongly recommend
you select
Home Use
.
■
Home Use
:
Home Use
is the default setting.
■
Store Demo
:
Store Demo
is for retail environments only. If you select
Store Demo
, some functions will not work, and the picture settings
will be reset every 30 minutes.
Contact Samsung
View this information when your TV does not work properly or when you
want to upgrade the software. You can fi nd information regarding our call
centres, and how to download products and software.
Other Information
Installing the Wall Mount
The wall mount kit (sold separately) allows you to mount the TV on
the wall. For detailed information on installing the wall mount, see the
instructions provided with the wall mount. Contact a technician for
assistance when installing the wall mount bracket. We do not advice you
to do it yourself.
Samsung Electronics is not responsible for any damage to the product
or injury to yourself or others if you select to install the TV on your own.
Wall Mount Kit Specifi cations (VESA)
✎
Wall mount kit is not supplied but sold separately.
Install your wall mount on a solid wall perpendicular to the fl oor. When
attaching to other building materials, please contact your nearest dealer.
If installed on a ceiling or slanted wall, it may fall and result in severe
personal injury.
✎
NOTE
Standard dimensions for wall mount kits are shown in the table below.
When purchasing our wall mount kit, a detailed installation manual and all
parts necessary for assembly are provided.
Do not use screws that do not comply with the VESA standard screw
specifications.
Do not use screws longer than the standard dimension, as they may cause
damage to the inside of the TV set.
For wall mounts that do not comply with the VESA standard screw
specifications, the length of the screws may differ depending on their
specifications.
Do not fasten the screws too strongly, this may damage the product or cause
the product to fall, leading to personal injury. Samsung is not liable for these
kinds of accidents.
Samsung is not liable for product damage or personal injury when a non-VESA
or non-specified wall mount is used or the consumer fails to follow the product
installation instructions.
Do not exceed 15 degrees tilt when mounting this TV.
Models
VESA Spec. (A * B)
Standard Screw
Quantity
PS43F4000
PS43F4100
PS51F4000
400 X 400
M8
4
Do not install your Wall Mount
Kit while your TV is turned on. It
may result in personal injury due
to electric shock.
Securing the Installation Space
Keep the required distances between the product and other objects (e.g. walls) to
ensure proper ventilation.
Failing to do so may result in fi re or a problem with the product due to an increase in
the internal temperature of the product.
✎
When using a stand or wall-mount, use parts provided by Samsung
Electronics only.
If you use parts provided by another manufacturer, it may result in a problem
with the product or an injury due to the product falling.
✎
The appearance may differ depending on the product.
✎
Be careful when you contact the TV because some parts can be somewhat
hot.
Installation with a stand.
Installation with a wall-mount.
10 cm
10 cm
10 cm
10 cm
10 cm
10 cm
10 cm
Securing the TV to the Wall
Caution
: Pulling, pushing, or climbing onto the TV may cause the
TV to fall. In particular, ensure that your children do not hang over or
destabilize the TV; doing so may cause the TV to tip over, resulting in
serious injuries or death. Follow all safety precautions provided on the
included Safety Flyer. For added stability, install the anti-fall device for
safety purposes, as follows.
To avoid the TV from falling
1.
Put the screws into the clamps and fi rmly fasten them onto the wall.
Confi rm that the screws have been fi rmly installed onto the wall.
✎
You may need additional material such as an anchor depending
on the type of wall.
✎
Since the necessary clamps, screws, and string are not supplied,
please purchase these additionally.
2.
Remove the screws from the centre back of the TV, put the screws
into the clamps, and then fasten the screws onto the TV again.
✎
Screws may not be supplied with the product. In this case, please
purchase the screws of the following specifications.
3.
Connect the clamps fi xed onto the TV and the clamps fi xed onto the
wall with a strong string and then tie the string tightly.
✎
Install the TV near to the wall so that it does not fall backwards.
✎
It is safe to connect the string so that the clamps fixed on the wall
are equal to or lower than the clamps fixed on the TV.
✎
Untie the string before moving the TV.
4.
Verify all connections are properly secured. Periodically check
connections for any sign of fatigue for failure. If you have any doubt
about the security of your connections, contact a professional
installer.
Anti-theft Kensington Lock
The Kensington Lock is not supplied by Samsung. It is a device used to
physically fi x the system when using it in a public place. The appearance
and locking method may differ from the illustration depending on the
manufacturer. Refer to the manual provided with the Kensington Lock for
additional information on proper use.
✎
Please find a “
K
” icon on the rear of the TV. The Kensington slot is
beside the “
K
” icon.
✎
The position and colour may differ depending on the model.
To lock the product, follow these steps:
1.
Wrap the Kensington lock cable around a large, stationary object
such as desk or chair.
2.
Slide the end of the cable with the lock attached through the looped
end of the Kensington lock cable.
3.
Insert the locking device into the Kensington slot on the product.
4.
Lock the lock.
✎
These are general instructions. For exact instructions, see the User
manual supplied with the locking device.
✎
The locking device has to be purchased separately.
Troubleshooting
If the TV seems to have a problem, fi rst try this list of possible problems and solutions. If none of these troubleshooting tips apply, visit “www.samsung.
com”, then click on Support, or call Samsung customer service centre.
Issues
Solutions and Explanations
Picture Quality
First of all, please perform the
Picture Test
and confi rm that your TV is properly displaying test image.
(go to
MENU
-
Support
-
Self Diagnosis
-
Picture Test
)
If the test image is properly displayed, the poor picture may caused by the source or signal.
The TV image does not look as good as it did in
the store.
If you have an analogue cable/set top box, upgrade to a digital set top box. Use HDMI or Component cables to deliver
SD (Standard defi nition) picture quality.
Cable/Satellite subscribers: Try digital stations from the channel line up.
Aerial connection: Try digital stations after performing Auto tuning.
Adjust the Cable/Set top box video output resolution to 480p.
Make sure you are watching the TV at the minimum recommended distance based on the size and defi nition of the
signal.
The picture is distorted: macroblock error, small
block, dots, pixelization
Compression of video contents may cause picture distortion especially in fast moving pictures such as sports and action
movies.
Low signal level or bad quality can cause picture distortion. This is not a TV issue.
Mobile phones used close to the TV (cca up to 1m) may cause noise in picture on analogue and digital TV.
Colour is wrong or missing.
If you’re using a component connection, make sure the component cables are connected to the correct jacks. Incorrect
or loose connections may cause colour problems or a blank screen.
There is poor colour or brightness.
Adjust the
Picture
options in the TV menu. (go to
Picture Mode
/
Colour
/
Brightness
/
Sharpness
)
Adjust
Energy Saving
option in the TV menu. (go to
MENU
-
System
-
Eco Solution
-
Energy Saving
)
Try resetting the picture to view the default picture settings. (go to
MENU
-
Picture
-
Reset Picture
)
There is a dotted line on the edge of the screen.
If the picture size is set to
Screen Fit
, change it to
16:9
.
Change cable/satellite box resolution.
The picture is black and white.
If you are using an AV composite input, connect the video cable (yellow) to the Green jack of component input 1 on the
TV.
When changing channels, the picture freezes or is
distorted or delayed.
If connected with a cable box, please try to reset the cable box. Reconnect the AC cord and wait until the cable box
reboots. It may take up to 20 minutes.
Set the output resolution of the cable box to 480p.
Sound Quality
First of all, please perform the
Sound Test
to confi rm that your TV audio is properly operating.
(go to
MENU
-
Support
-
Self Diagnosis
-
Sound Test
)
If the audio is ok, the sound problem may be caused by the source or signal.
There is no sound or the sound is too low at
maximum volume.
Please check the volume of the device (Cable/Sat Box, DVD, Blu-ray etc) connected to your TV.
The picture is good but there is no sound.
If you are using an external device, make sure the audio cables are connected to the correct audio input jacks on the TV.
If you are using an external device, check the device’s audio output option (ex. you may need to change your cable box’s
audio option to HDMI when you have a HDMI connected to your TV).
Reboot the connected device by reconnecting the device’s power cable.
The speakers are making an inappropriate noise.
Check the cable connections. Make sure a video cable is not connected to an audio input.
For aerial or cable connections, check the signal strength. Low signal level may cause sound distortion.
No Picture, No Video
The TV will not turn on.
Make sure the AC power cord is securely plugged in to the wall outlet and the TV.
Make sure the wall outlet is working.
Try pressing the
POWER
button on the TV to make sure the problem is not the remote. If the TV turns on, refer to “The
remote control does not work” below.
The TV turns off automatically.
Ensure the
Sleep Timer
is set to
Off
in the
Time
menu.
Make sure the AC power cord is plugged in securely to the wall outlet and the TV.
When watching TV from an aerial or cable connection, the TV will turn off after 10 ~ 15 minutes if there is no signal.
You can not play 3D videos in some of the BD
players.
Take out the disk from player and put it again, or restart the BD player.
There is no picture/video.
Check cable connections (remove and reconnect all cables connected to the TV and external devices).
Set your external device’s (Cable/Set top Box, DVD, Blu-ray etc) video outputs to match the connections to the TV input.
For example, if an external device’s output is HDMI, it should be connected to an HDMI input on the TV.
Make sure your connected devices are powered on.
Be sure to select the TV’s correct source by pressing the
SOURCE
button on the remote control.
Reboot the connected device by reconnecting the device’s power cable.
Issues
Solutions and Explanations
Aerial (Air/Cable) Connection
The TV is not receiving all channels.
Make sure the Aerial cable is connected securely.
Please try
Setup
(Initial setup) to add available channels to the channel list. Go to
MENU
-
System
-
Setup
(Initial setup)
and wait for all available channels to be stored.
Verify the Aerial is positioned correctly.
The picture is distorted: macro block error small
block, dots, pixelization
Compression of video contents may cause picture distortion, especially on fast moving pictures such as sports and
action movies.
A low signal can cause picture distortion. This is not a TV issue.
Others
The picture will not display in full screen.
HD channels will have black bars on either side of the screen when displaying up scaled SD (4:3) contents.
Black bars on the top and bottom will appear during movies that have aspect ratios different from your TV.
Adjust the picture size options on your external device or TV to full screen.
Plasma TV is making humming noise.
Plasma TVs typically make a soft humming sound. This is normal. It’s caused by the electrical charges that are used to
create the images on the screen.
If the humming sound is loud, you may have set the brightness on the TV too high. Try setting the brightness lower.
You can also have loud humming if the back of your Plasma TV is too close to a wall or other hard surface. Also try
rerouting your connection cables.
Improper installation of wall mount can create excessive noise.
Image Retention (Burn In) Issue.
To minimize the possibility of screen burn, this unit is equipped with Pixel Shift screen burn reduction technology. Pixel
Shift lets you set the picture so it moves slightly up and down (Vertical Line) and side to side (Horizontal Dot). The
regular, slight movement of the picture reduces screen burn in.
The remote control does not work.
Replace the remote control batteries with the poles (+/–) in the right direction.
Clean the sensor’s transmission window on the remote.
Try pointing the remote directly at the TV from 5~6 feet away.
The cable/set top box remote control doesn’t turn
the TV on or off, or adjust the volume.
Programme the Cable/Set top box remote control to operate the TV. Refer to the Cable/Set top box user manual for the
SAMSUNG TV code.
A “
Mode Not Supported
” message appears.
Check the supported resolution of the TV, and adjust the external device’s output resolution accordingly.
There is a plastic smell from the TV.
This smell is normal and will dissipate over time.
TV is tilted to the right or left side.
Remove the stand base from the TV and reassemble it.
There are diffi culties assembling the stand base.
Make sure the TV is placed on a fl at surface. If you can not remove the screws from the TV, please use a magnetized
screw driver.
The
Broadcasting
menu is grey out (unavailable).
The
Broadcasting
menu is only available when the TV source is selected.
Your settings are lost after 30 minutes or every
time the TV is turned off.
If the TV is in the
Store Demo
mode, it will reset audio and picture settings every 30 minutes. If you want to change the
settings from
Store Demo
mode to
Home Use
, press the
SOURCE
button to select TV mode, and go to
MENU
→
Support
→
Use Mode
.
You have intermittent loss of audio or video.
Check the cable connections and reconnect them.
Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are fl exible enough for
long term use. If mounting the TV to the wall, we recommend using cables with 90 degree connectors.
You see small particles when you look closely at
the edge of the frame of the TV.
This is part of the product’s design and is not a defect.
The
PIP
menu is not available.
PIP
functionality is only available when you are using a HDMI or components source.
You turned the TV off 45 minutes ago, and it
turned on again.
It is normal. The TV operates the OTA (Over The Aerial) function itself to upgrade fi rmware downloaded whilst your
watching TV.
There are recurrent picture/sound issues.
Check and change the signal/source.
A reaction may occur between the rubber cushion
pads on the base stand and the top fi nish of
some furniture.
To prevent this, use felt pads on any surface of the TV that comes in direct contact with furniture.
The message “
This fi le may not be playable
properly.
” appears.
This may appear because of high bit rate of content. Content generally will play but could experience some playability
issue.
✎
You can keep your TV as optimum condition upgrading the latest firmware on web site (www.samsung.com
→
Support) by USB.
Storage and Maintenance
✎
If you remove the attached sticker on the TV screen, clean the residues and then watch TV.
Do not spray water directly onto the
product. Any liquid that goes into the
product may cause a failure, fi re, or electric
shock.
Clean the product with a soft cloth
dampened with in a small amount of
water. Do not use a fl ammable liquid
(e.g. benzene, thinners) or a cleaning
agent.
Specifi cations
Environmental Considerations
Operating Temperature
Operating Humidity
Storage Temperature
Storage Humidity
10 to 40 (50 to 104 )
10% to 80%, non-condensing
-20 to 45 (-4 to 113 )
5% to 95%, non-condensing
Model Name
PS43F4000
PS43F4100
PS51F4000
Display Resolution
852 X 480
1024 X 480
Screen Size
109 cm
129 cm
Sound
Output
10W X 2
10W x 2
Dimensions (W x H x D)
Body
With stand
100.7 X 61.6 X 5.5 (cm)
100.7 X 67.0 X 26.1 (cm)
118.5 x 70.2 x 5.5 (cm)
118.5 x 75.6 x 26.1 (cm)
Weight
Without Stand
With Stand
13.6 kg
14.8 kg
17.6 kg
18.8 kg
✎
Design and specifications are subject to change without prior notice.
✎
For information about the power required and more about power consumption, refer to the label attached to the product.
Licence
DivX Certifi ed® to play DivX® video up to HD 1080p,
including premium content.
ABOUT DIVX VIDEO: DivX® is a digital video format created by DivX, LLC, a
subsidiary of Rovi Corporation. This is an offi cial DivX Certifi ed® device that plays
DivX video. Visit divx. com for more information and software tools to convert your
fi les into DivX videos. ABOUT DIVX VIDEO-ON-DEMAND: This DivX Certifi ed®
device must be registered in order to play purchased DivX Video-on-Demand
(VOD) movies. To obtain your registration code, locate the DivX VOD section in your
device setup menu. Go to vod. divx.com for more information on how to complete
your registration. Covered by one or more of the following U.S. patents : 7,295,673;
7,460,668; 7,515,710; 7,519,274 DivX®, DivX Certifi ed® and associated logos are
trademarks of Rovi Corporation or its subsidiaries and are used under license.
Manufactured under license from Dolby Laboratories.
Dolby and the double-D symbol are trademarks of Dolby
Laboratories.
For DTS patents, see http://patents.dts.com.
Manufactured under license from DTS Licensing Limited.
DTS, the Symbol, & DTS and the Symbol together are
registered trademarks, and DTS Premium Sound is a
trademark of DTS, Inc. © DTS, Inc. All Rights Reserved.
For DTS patents, see http://patents.dts.com.
Manufactured under license from DTS Licensing Limited.
DTS, the Symbol, & DTS and the Symbol together
are registered trademarks and DTS Studio Sound is a
trademark of DTS, Inc. © DTS, Inc. All Rights Reserved.
The terms HDMI and HDMI High-Defi nition Multimedia
Interface, and the HDMI Logo are trademarks or
registered trademarks of HDMI Licensing LLC in the
United States and other countries.
Open Source License Notice
In the case of using open source software, Open Source Licenses are available on
the product menu. Open Source License Notice is written only English.
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