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There Is a Problem with the Broadcast
When the TV has difficulties receiving broadcasts, these steps may help resolve the problem.
The problem
Try this!
“Weak or No Signal”
displayed in TV mode/cannot
find channel.
Select
Source
to confirm that the correct input source has been selected.
If the TV is not connected to a cable or satellite box, run
Auto Tuning
to search for channels
(
Settings
Broadcasting
Auto Tuning
).
"
This function is only available on certain models in specific geographical areas.
The TV is not receiving all
channels.
Confirm that the coaxial cable is securely connected to the TV.
Run
Start Setup
(
Settings
General
Start Setup
) or
Auto Tuning
(
Settings
Broadcasting
Auto Tuning
).
"
This function is only available on certain models in specific geographical areas.
There are no subtitles with
digital channels.
Go to
Subtitle
(
Settings
General
Accessibility
Subtitle Settings
Subtitle
) and change the
Subtitle Mode
.
Some channels may not have subtitle data.
"
The actual name may differ with the geographical area. (
Subtitle
or
Caption
)
The picture is distorted.
The compression of the video content may cause picture distortions. This is especially true
with fast moving pictures from sports programmes and action movies.
A weak signal can cause picture distortions. This is not a problem with the TV.
The picture quality is low.
Select high definition (HD) channels or programmes.
My Computer Won't Connect
When the TV has difficulties connecting to a PC, these steps may help resolve the problem.
The problem
Try this!
The "Mode Not Supported"
message appears.
Set your PC’s output resolution so it matches a resolution supported by the TV.
The video is OK but there is
no audio.
If you are using an HDMI connection, check the audio output setting on your PC.
If you are using an HDMI-to-DVI cable, a separate audio cable is required. Note that the
HDMI-to-DVI connection is only supported by the HDMI (DVI) port and does not transmit
audio. To listen to the computer sound, connect external speakers to the audio output
connection of the computer.
