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Contact SAMSUNG WORLD WIDE

If you have any questions or comments relating to Samsung products, please contact the Samsung service centre.

Country

Samsung Service Centre 

Web Site

SINGAPORE

1800 7267864 | 1800-SAMSUNG

www.samsung.com/sg/support

AUSTRALIA

1300 362 603

www.samsung.com/au/support

NEW ZEALAND

0800 726 786

www.samsung.com/nz/support

VIETNAM

1800 588 889

www.samsung.com/vn/support

THAILAND

0-2689-3232

1800-29-3232 (Toll free)

www.samsung.com/th/support

MYANMAR

+95-1-2399-888

www.samsung.com/mm/support

CAMBODIA

+855-23-993232

1800-20-3232 (Toll free)

www.samsung.com/th/support

LAOS

+856-214-17333

MALAYSIA

1800-88-9999

+603-7713 7420 (Overseas contact)

www.samsung.com/my/support

INDONESIA

021-5699-7777

0800-112-8888 (All Product, Toll Free)

www.samsung.com/id/support

PHILIPPINES

1-800-10-726-7864 [ PLDT Toll Free ]

1-800-8-726-7864 [ Globe Landline and Mobile ]

02- 422-2111 [ Standard Landline ]

www.samsung.com/ph/support

JAPAN

0120-363-905

www.galaxymobile.jp/jp/support

INDIA

1800 40 SAMSUNG (1800 40 7267864) (Toll-Free)

1800 5 SAMSUNG (1800 5 7267864) (Toll-Free)

www.samsung.com/in/support

NEPAL

16600172667 (Toll Free for NTC Only)

9801572667 (Toll Free for Ncell users)

www.samsung.com/support

BANGLADESH

09612300300

08000300300 (Toll free)

SRI LANKA

011 SAMSUNG (011 7267864)

EGYPT

08000-7267864

16580

www.samsung.com/eg/support

ALGERIA

3004

www.samsung.com/n_africa/support

IRAN

021-8255 [CE]

www.samsung.com/iran/support

ISRAEL

*6963

www.samsung.com/il/support

SAUDI ARABIA

(+966) 8002474357 (800 24/7 HELP)

www.samsung.com/sa_en/support (English)

www.samsung.com/sa/support (Arabic)

PAKISTAN

0800-Samsung (72678)

www.samsung.com/pk/support

TUNISIA

80 100 012

www.samsung.com/n_africa/support

U.A.E

800-SAMSUNG (800 - 726 7864)

www.samsung.com/ae/support (English)

www.samsung.com/ae_ar/support (Arabic)

OMAN

800-SAM CS (800-72627)

KUWAIT

183-CALL (183-2255)

BAHRAIN

8000-GSAM (8000-4726)

QATAR

800-CALL (800-2255)

TURKEY

444 77 11

www.samsung.com/tr/support

JORDAN

0800-22273

06 5777444

www.samsung.com/levant/support

LEBANON

1299

IRAQ

80010080

MOROCCO

080 100 22 55

www.samsung.com/n_africa/support

Summary of Contents for QA65Q60TAW Series

Page 1: ... service please registeryour product at www samsung com Model Serial No USER MANUAL 80T 70T 60T Questo manuale d istruzione è fornito da trovaprezzi it Scopri tutte le offerte per Samsung Q60T 65 QA65Q60TAWXXY o cerca il tuo prodotto tra le migliori offerte di Televisori ...

Page 2: ...d see its contents on your PC or mobile device Learning the e Manual s assistance functions Some menu screens cannot be accessed from the e Manual Search Select an item from the search results to load the corresponding page Index Select a keyword to navigate to the relevant page The menus may not appear depending on the geographical area Site Map It displays the lists for each item in e Manual Rec...

Page 3: ...he back or bottom are provided for necessary ventilation To ensure reliable operation of this apparatus and to protect it from overheating these slots and openings must never be blocked or covered Do not place this apparatus in a confined space such as a bookcase or built in cabinet unless proper ventilation is provided Do not place this apparatus near or over a radiator or heat register orwhere i...

Page 4: ...Be sure to contact an authorised Samsung service centre for information if you intend to install your TV in a location with heavy dust high or low temperatures high humidity chemical substances orwhere it will operate 24 hours a day such as in an airport a train station etc Failure to do so may lead to serious damage to your TV Use only a properly grounded plug and wall outlet An improper ground m...

Page 5: ...Pairing the TV to the Samsung Smart Remote 11 Installing batteries into the Samsung Smart Remote 11 04 Running the Initial Setup Using the TV Controller 12 05 Connecting to a Network Network Connection Wireless 14 Network Connection Wired 14 Mobile Network 15 06 Troubleshooting and Maintenance Troubleshooting 16 What is Remote Support 18 Eco Sensor and screen brightness 18 Caring for the TV 19 07 ...

Page 6: ...e AV IN Adapter Depending on the country and model The items colours and shapes may vary depending on the models Cables not included can be purchased separately Check for any accessories hidden behind or in the packing materials when opening the box Warning Screens can be damaged from direct pressure when handled incorrectly We recommend lifting the TV at the edges as shown For more information ab...

Page 7: ...rpendicular to the floor Before attaching the wall mount to surfaces other than plaster board contact your nearest dealer for additional information If you install the TV on a ceiling or slanted wall it may fall and result in severe personal injury Standard dimensions forwall mount kits are shown in the table on the next page If you are installing a third party wall mount note that the length of t...

Page 8: ...of accidents Samsung is not liable for product damage or personal injury when a non VESA or non specified wall mount is used orwhen the consumer fails to follow the product installation instructions Do not mount the TV at more than a 15 degree tilt Always have two people mount the TV onto a wall For 82 inch or larger models have four people mount the TV onto a wall Providing properventilation fory...

Page 9: ...urniture for example cupboards or bookcases without anchoring both the furniture and the television set to a suitable support Never place the television set on cloth or other materials that may be located between the television set and supporting furniture Never place items that might tempt children to climb such as toys and remote controls on the top of the television or furniture on which the te...

Page 10: ...r Using these controls you can control the media content that is playing Smart Hub Returns to the Home Screen Volume Move the button up ordown to adjust the volume To mute the sound press the button When pressed for1 second or more the AccessibilityShortcuts menu appears Channel Move the button up ordown to change the channel To see the Guide or Channel List screen press the button The Guide orCha...

Page 11: ... buttons labelled and as shown in the figure on the left simultaneously for 3 seconds or more Installing batteries into the Samsung Smart Remote To install the batteries 1 5V AA type push the rear cover open in the direction of the arrow at the bottom of the illustration and then insert the batteries as shown in the figure Make sure that the positive and negative ends are facing in the correct dir...

Page 12: ...obile devices running Android 6 0 or higher or iOS 10 or higher Noise may occur temporarily when the TV communicates with mobile devices You can also start the Initial Setup using the TV s menu Settings General Reset Follow the instructions displayed on the Initial Setup screen and configure the TV s basic settings to suit your viewing environment Using the TV Controller You can turn on the TV wit...

Page 13: ... TV With the TV on you can push the button to the left or backward to turn on the sound sensor or to the right or forward to turn off it See the pop up window on the TV to check whether the sound sensor is turned on or off The position and shape of the sound sensor may differ depending on the model During analysis using data from the sound sensor the data is not saved ...

Page 14: ...he TV to the Internet using a wireless access point or modem Wireless IP access point or modem with a DHCP Server LAN Cable Not Supplied The LAN Port on the Wall Network Connection Wired Connect your TV to the network using a LAN cable The TV will not be able to connect to the Internet if your network speed is below10 Mbps Use Cat7 STP Type cable for the connection Shielded Twisted Pair ...

Page 15: ...old separately and is not available from Samsung If you have any problems using online services please contact your Internet service provider When you use a large mobile dongle Data Card USB devices may not work properly due to interferences among the USB ports or the wireless network may not work properly due to interferences from the peripherals and surroundings In this case use a USB extension ...

Page 16: ... that the problem is not with the remote control If the TV turns on refer to The remote control does not work There is no picture video sound or a distorted picture video sound from an external device or Weak or No Signal is displayed on the TV oryou cannot find a channel Make sure the connection to the device is correct and that all cables are fully inserted Remove and reconnect all cables connec...

Page 17: ...he TV settings are lost after 5 minutes The TV is in the Retail Mode Change the Usage Mode in the General Menu to Home Mode Settings General System Manager Usage Mode Home Mode Intermittent Wi Fi Make sure the TV has a network connection Settings General Network Network Status Make sure the Wi Fi password is entered correctly Check the distance between the TV and the modem or access point The dist...

Page 18: ...ask for remote support 2 Open the menu on your TV and go to the Support menu Settings Support 3 Select Remote Management then read and agree to the service agreements When the PIN screen appears provide the PIN number to the technician 4 The technician will then access your TV Eco Sensor and screen brightness Eco Sensor adjusts the brightness of the TV automatically This feature measures the light...

Page 19: ...oduct may cause a failure fire or electric shock To clean the screen turn off the TV then gently wipe away smudges and fingerprints on the panel with a micro fiber cloth Clean the body or panel of the TV with a micro fiber cloth dampened with a small amount of water After that remove the moisture with a dry cloth While cleaning do not apply strong force to the surface of the panel because it can d...

Page 20: ...splay Resolution 3840 x 2160 3840 x 2160 Screen Size Measured Diagonally 138 cm 145 cm Sound Output 20 W 20 W Dimensions W x H x D Body With Stand 123 01 x 70 59 x 5 74 cm 123 01 x 78 37 x 24 33 cm 129 06 x 74 80 x 5 75 cm 129 06 x 82 64 x 24 33 cm Weight Without Stand With Stand 17 2 kg 17 4 kg 18 4 kg 18 6 kg Model Name QA65Q60T QA65Q65T QA75Q60T Display Resolution 3840 x 2160 3840 x 2160 Screen...

Page 21: ... 2160 Screen Size Measured Diagonally 163 cm 189 cm Sound Output 20 W 20 W Dimensions W x H x D Body With Stand 144 96 x 82 93 x 5 76 cm 144 96 x 91 19 x 30 72 cm 167 54 x 95 96 x 6 04 cm 167 54 x 104 06 x 32 30 cm Weight Without Stand With Stand 22 3 kg 24 8 kg 36 0 kg 39 5 kg Model Name QA85Q70T QA49Q80T Display Resolution 3840 x 2160 3840 x 2160 Screen Size Measured Diagonally 214 cm 123 cm Sou...

Page 22: ...t Without Stand With Stand 34 4 kg 40 3 kg 43 3 kg 50 1 kg Environmental Considerations Operating Temperature Operating Humidity Storage Temperature Storage Humidity 50 F to 104 F 10 C to 40 C 10 to 80 non condensing 4 F to 113 F 20 C to 45 C 5 to 95 non condensing The design and specifications are subject to change without prior notice For information about the power supply and more information a...

Page 23: ...posed of with other household waste at the end of theirworking life To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources For more information on safe disposal and recycling visit ourwebsite www samsung com in or contact ou...

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Page 27: ... 905 www galaxymobile jp jp support INDIA 1800 40 SAMSUNG 1800 40 7267864 Toll Free 1800 5 SAMSUNG 1800 5 7267864 Toll Free www samsung com in support NEPAL 16600172667 Toll Free for NTC Only 9801572667 Toll Free for Ncell users www samsung com support BANGLADESH 09612300300 08000300300 Toll free SRI LANKA 011 SAMSUNG 011 7267864 EGYPT 08000 7267864 16580 www samsung com eg support ALGERIA 3004 ww...

Page 28: ... 84 726 7864 www samsung com africa_pt support NIGERIA 0800 726 7864 www samsung com africa_en support GHANA 0800 100 077 COTE D IVOIRE 8000 0077 www samsung com africa_fr support SENEGAL 800 00 0077 CAMEROON 67095 0077 KENYA 0800 545 545 www samsung com africa_en support UGANDA 0800 300 300 TANZANIA 0800 780 089 RWANDA 9999 www samsung com africa_fr support DRC 499 999 SUDAN 1969 www samsung com ...

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