The CI+ does not work.
• Your Samsung TV conforms to the CI+ 1.4 standards.
• Where a CI+ Common Interface module is incompatible with this device then please remove the module
and contact the CI+ operator for assistance.
The remote control does not work.
• Check if the power indicator at the bottom of the TV blinks when you press the remote's Power button. If it
does not, replace the remote control's batteries.
• Make sure that the batteries are installed with their poles (+/–) in the correct direction.
• Try pointing the remote directly at the TV from 1.5 ~ 1.8 m away.
• If your TV came with a Samsung Smart Remote (Bluetooth Remote), make sure to pair the remote to the TV.
The cable box or satellite box remote control doesn’t turn the TV on or off or adjust the
volume.
• Programme the cable box or satellite box remote control to operate the TV. Refer to the cable box or
satellite box user manual for the SAMSUNG TV code.
The TV settings are lost after 5 minutes.
• The TV is in the
Retail Mode
. Change the
Usage Mode
in the
General
Menu to
Home Mode
(
>
Settings
>
General
>
System Manager
>
Usage Mode
>
Home Mode
).
Intermittent Wi-Fi
• Make sure the TV has a network connection (
>
Settings
>
General
>
Network
>
Network Status
).
• Make sure the Wi-Fi password is entered correctly.
• Check the distance between the TV and the Modem/Router. The distance should not exceed 15.2 m.
• Reduce interference by not using or turning off wireless devices. Also, verify that there are no obstacles
between the TV and the Modem/Router. (The Wi-Fi strength can be decreased by appliances, cordless
phones, stone walls/fireplaces, etc.)
Single story
Multi story
Wireless router
Wireless repeater
• Contact your Internet Service Provider (ISP) and ask them to reset your network circuit to re-register the
Mac addresses of your new Modem/Router and the TV.
English - 17
Engl
ish
Summary of Contents for QE55Q7FNAU
Page 1: ...Samsung www samsung com QE55Q7FNAU QE65Q7FNAU QE75Q7FNAU QE55Q7FN QE65Q7FN QE75Q7FN...
Page 2: ...e Manual e Manual e Manual 2...
Page 3: ...II 3...
Page 4: ...Samsung 4...
Page 6: ...01 Samsung AAA 2 One Connect x 4 One Connect One Invisible Connection Bending Cover 6...
Page 8: ...03 Samsung C C Samsung Electronics C VESA Samsung 8...
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Page 13: ...Samsung Samsung Samsung Samsung 3 Samsung 1 Samsung 2 3 r l 4 1 5 5 13...
Page 14: ...05 SAMSUNG Smart Hub 14...
Page 15: ...06 Smart Hub IP DHCP 10 7 STP Shielded Twist Pair 15...
Page 16: ...07 www samsung com TFT 16...
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Page 22: ...USB Hg Cd Pb 2006 66 22...
Page 23: ...005 2011 OOO 123242 31 1 2 Samsung Electronics ltd 129 16677 A E 23...
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