Video App problems (Youtube etc)
• Change the DNS to 8.8.8.8. Select
>
Settings
>
General
>
Network
>
Network Status
>
IP Settings
>
DNS setting
>
Enter manually
>
DNS Server
> enter 8.8.8.8 >
OK
.
• Reset by selecting
>
Settings
>
Support
>
Self Diagnosis
>
Reset Smart Hub
.
What is Remote Support?
Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can
remotely:
• Diagnose your TV
• Adjust the TV settings for you
• Perform a factory reset on your TV
• Install recommended firmware updates
How does Remote Support work?
You can easily get Samsung Remote Support service for your TV:
1.
Call the Samsung Contact Centre and ask for remote support.
2.
Open the menu on your TV and go to the
Support
section. (
>
Settings
>
Support
)
3.
Select
Remote Management
, then read and agree to the service agreements. When the PIN screen
appears, provide the PIN number to the technician.
4.
The technician will then access your TV.
Eco Sensor and screen brightness
Eco Sensor adjusts the brightness of the TV automatically. This feature measures the light in your room and
optimises the brightness of the TV automatically to reduce power consumption. If you want to turn this off, go
to
>
Settings
>
General
>
Eco Solution
>
Ambient Light Detection
.
• If the screen is too dark while you are watching TV in a dark environment, it may be due to the
Ambient
Light Detection
function.
• The eco sensor is located at the bottom of the TV. Do not block the sensor with any object. This can decrease
picture brightness.
English - 18
Summary of Contents for QE55Q7FNAU
Page 1: ...Samsung www samsung com QE55Q7FNAU QE65Q7FNAU QE75Q7FNAU QE55Q7FN QE65Q7FN QE75Q7FN...
Page 2: ...e Manual e Manual e Manual 2...
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Page 4: ...Samsung 4...
Page 6: ...01 Samsung AAA 2 One Connect x 4 One Connect One Invisible Connection Bending Cover 6...
Page 8: ...03 Samsung C C Samsung Electronics C VESA Samsung 8...
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Page 13: ...Samsung Samsung Samsung Samsung 3 Samsung 1 Samsung 2 3 r l 4 1 5 5 13...
Page 14: ...05 SAMSUNG Smart Hub 14...
Page 15: ...06 Smart Hub IP DHCP 10 7 STP Shielded Twist Pair 15...
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Page 23: ...005 2011 OOO 123242 31 1 2 Samsung Electronics ltd 129 16677 A E 23...
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