Samsung QM49F, User Manual

Page 1: ...e product and the specifications are subject to change without prior notice to improve the performance Recommended hours of use per day of this product is under 24 hours If the product is used for lon...

Page 2: ...necting to a PC 37 Connection Using an HDMI Cable 37 Connection Using an DP Cable 38 Connection using a DVI cable Digital type 38 Connection Using an HDMI DVI Cable 39 Connection using the DVI RGB cab...

Page 3: ...tent Orientation 76 Aspect Ratio 76 Screen Protection 77 Pixel Shift 77 Timer 78 Immediate Display 79 Side Gray 79 Message Display 79 Source Info 79 No Signal Message 79 MDC Message 79 Menu Language 8...

Page 4: ...Samsung Customer Service Center 96 Testing the Product 96 Checking the Resolution and Frequency 96 Check the followings 97 Q A 104 Specifications General 106 Preset Timing Modes 108 Appendix Responsi...

Page 5: ...n VESA DPM and DDC are registered trademarks of the Video Electronics Standards Association Ownership of all other trademarks is attributed to their due owner An administration fee may be charged if e...

Page 6: ...ol are prohibited Instructions marked by this symbol must be followed Cleaning Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched Take the following steps when...

Page 7: ...ingle power socket Overheated power sockets may cause a fire Do not touch the power plug with wet hands Otherwise an electric shock may result Insert the power plug all the way in so it is not loose A...

Page 8: ...plug when disconnecting the power cord from the power socket An electric shock or fire may result Installation Warning DO NOT PLACE CANDLES INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT DO NO...

Page 9: ...product Do not install the product in a kitchen or near a kitchen counter Caution Do not drop the product while moving Product failure or personal injury may result Do not set down the product on its...

Page 10: ...isconnect the power cord Then contact Samsung Customer Service Center Continued use can result in a fire or electric shock Do not leave heavy objects or items that children like toys sweets etc on top...

Page 11: ...ubstances have entered the product Then contact Samsung Customer Service Center Product failure an electric shock or fire may result Caution Leaving the screen fixed on a stationary image for an exten...

Page 12: ...d from the remote control Place the battery in a location that children or infants cannot reach If children have had the battery in their mouths consult your doctor immediately When replacing the batt...

Page 13: ...and you can purchase one separately The RS232C adaptercan be used to connect to anothermonitorusing the D SUB 9 pin type RS232C cable Checking the Components Components Components may differ in differ...

Page 14: ...isplay devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled To use remote eco sensor make sure the sliding panel key is pr...

Page 15: ...the cursor to Power Off and then press and hold the panel key to turn off the product Source Select the connected input source With the control menu screen displayed briefly press the panel key to mo...

Page 16: ...nnect the DP DVI cable HDMI IN1 HDMI IN 2 HDMI IN 3 HDMI IN 4 Connects to a source device using a HDMI cable or HDMI DVI cable Obtain sharp picture quality when viewing UHD content at 30Hz DP IN 2 UHD...

Page 17: ...at is shown in the images To lock an anti theft locking device 1 Fix the cable of your anti theft locking device to a heavy object such as a desk 2 Put one end of the cable through the loop on the oth...

Page 18: ...the onscreen display menu or return to the previous menu Poweron the product Adjust the volume Change the input source Use this hotkey to directly access MagicInfo This hotkey is available when a net...

Page 19: ...DisplayPort1 or DisplayPort2 Quickly select frequently used functions Return to the previous menu It sets safe lock function If multiple products are connected through the VideoWall feature press the...

Page 20: ...dedicated stereo cable A command sent from the remote control pointed at product 1 will be received by both display products 1 and 2 The appearance may differ depending on the product Controlling mor...

Page 21: ...and Rotation Contact Samsung Customer Service Center for further details The product can be tilted at a maximum angle of 15 from a perpendicularwall surface To use the product vertically portrait turn...

Page 22: ...ter for further details Planeview A Minimum 40 mm B Minimum 70 mm C Minimum 50 mm D Minimum 50 mm E Ambient temperature Under 35 C When installing the product on an indented wall allow at least the sp...

Page 23: ...not use screws that are longer than the standard length or do not comply with the VESA standard screw specifications Screws that are too long may cause damage to the inside of the product Forwall moun...

Page 24: ...8 bit Parity None Stop bit 1 bit Flowcontrol None Maximum length 15 m only shielded type Pin assignment 1 2 3 4 5 6 7 8 9 5 4 3 2 1 9 8 7 6 Male type Female type Pin Signal 1 Detect data carrier 2 Re...

Page 25: ...P1 P1 P1 P2 P2 Male type Rx Tx Gnd 3 2 5 2 1 3 Tx Rx Gnd STEREO PLUG 3 5 LAN Cable Pin assignment 1 2 3 4 5 6 7 8 Pin No Standard Color Signal 1 White and orange TX 2 Orange TX 3 White and green RX 4...

Page 26: ...45 Direct LAN cable PC to HUB RJ45 RJ45 MDC HUB P1 P1 P2 P2 Signal P1 P2 Signal TX 1 1 TX TX 2 2 TX RX 3 3 RX RX 6 6 RX Cross LAN cable PC to PC RJ45 P1 P2 Signal P1 P2 Signal TX 1 3 RX TX 2 6 RX RX 3...

Page 27: ...ach of the adapters to the correct RS232C IN or OUT port on the product Connection 1 RS232C IN OUT RS232C IN OUT RS232C IN OUT RS232C IN OUT Connection 2 RJ45 RJ45 Connection 3 RS232C OUT RJ45 RS232C...

Page 28: ...wall mode control 0x5C 0 1 No Command type Command Value range 9 Safety Lock 0x5D 0 1 10 Video Wall On 0x84 0 1 11 Video Wall User Control 0x89 All communications take place in hexadecimals The checks...

Page 29: ...length Ack Nak r CMD Val1 Checksum 0xAA 0xFF 3 N 0x11 ERR ERR A code showing what error has occurred Volume control Function The volume of a product can be adjusted using a PC Viewing volume state Ge...

Page 30: ...DTV 0x21 HDMI1 0x22 HDMI1_PC 0x23 HDMI2 0x24 HDMI2_PC 0x25 DisplayPort DVI_video HDMI1_PC and HDMI2_PC cannot be used with the Set command They only respond to Get commands This model does not support...

Page 31: ...eader Command ID Data length Ack Nak r CMD Val1 Checksum 0xAA 0xFF 3 A 0x18 Screen Mode Screen Mode A code that sets the product status Nak Header Command ID Data length Ack Nak r CMD Val1 Checksum 0x...

Page 32: ...CMD Val1 Checksum 0xAA 0xFF 3 A 0x3C PIP PIP A code used to turn the PIP mode of a product on or off Nak Header Command ID Data length Ack Nak r CMD Val1 Checksum 0xAA 0xFF 3 A 0x3C PIP ERR A code sho...

Page 33: ...Data length Ack Nak r CMD Val1 Checksum 0xAA 0xFF 3 A 0x5C ERR ERR A code showing what error has occurred Safety Lock Function PC can be used to turn the Safety Lock function on or off on a product Th...

Page 34: ...and ID Data length Ack Nak r CMD Val1 Checksum 0xAA 0xFF 3 A 0x84 V Wall_On V Wall_On Same as above Nak Header Command ID Data length Ack Nak r CMD Val1 Checksum 0xAA 0xFF 3 N 0x84 ERR ERR A code show...

Page 35: ...6 0x61 0x62 0x63 0x64 0x65 0x66 0x67 0x68 0x69 0x6A 0x6B 0x6C 0x6D 0x6E 0x6F 7 0x71 0x72 0x73 0x74 0x75 0x76 0x77 0x78 0x79 0x7A 0x7B 0x7C 0x7D 0x7E N A 8 0x81 0x82 0x83 0x84 0x85 0x86 0x87 0x88 0x89...

Page 36: ...0 Set Number Data 1 0x01 2 0x02 99 0x63 100 0x64 Ack Header Command ID Data length Ack Nak r CMD Val1 Val2 Checksum 0xAA 0xFF 4 A 0x89 Wall_Div Wall_ SNo Nak Header Command ID Data length Ack Nak r CM...

Page 37: ...n may damage the product Connect the sound ports correctly left white and right red Check the types of ports at the back of the product you want to connect Connecting to a PC Do not connect the power...

Page 38: ...ectronics shall not be held responsible for any issues from using a cable that is not VESA compliant Make sure to use a DP cable that is VESA compliant To use the optimal resolution 3840x2160 60Hz whe...

Page 39: ...ttings as shown below to enable the video and audio from the computer Sound set HDMI Sound to PC DVI Picture set each screen mode to Text under Picture Mode System General set HDMI Hot Plug to Off HDM...

Page 40: ...o cable to the audio ports on the product and video device After connecting a video device to the product with an HDMI DVI cable make sure to configure the settings as shown below to enable the video...

Page 41: ...n external device that uses an olderversion of HDMI mode is connected to the product If such a problem occurs ask the manufacturer of the external device about the HDMI version and if out of date requ...

Page 42: ...nsert the tabs of the network box into the slots marked A on the attachment frame The tabs should hook onto the frame Then align the holes marked B 3 Attach the network box to the fixed attachment fra...

Page 43: ...version of the operating system or installing software that is not compatible with the operating system provided you will not be able to benefit from technical support and will be charged a fee for a...

Page 44: ...an Chinese Traditional Japanese Korean Russian Swedish Turkish Chinese Simplified Portuguese Back B Next N Finish Cancel MagicInfo Setup Wizard v 1 12 Select Screen Type step 4 Landscape Portrait Back...

Page 45: ...creen of the selected source The input source can also be changed by using the SOURCE button on the remote control The screen may not display correctly if an incorrect source is selected for the sourc...

Page 46: ...pecified the program will be installed in the default directory path 7 In the displayed Ready to Install the Program window check the directory path to install the program in and click Install 8 Insta...

Page 47: ...al data communications standards An RS 232C serial cable must be connected to the serial ports on the PC and monitor The appearance may differ depending on the product RS232C OUT RS232C IN RS232C IN R...

Page 48: ...the PC Display devices can be connected to each other using a LAN cable Connection using a direct LAN cable The appearance may differ depending on the product Multiple products can be connected using...

Page 49: ...cross LAN cable The appearance may differ depending on the product Multiple products can be connected using the RS232C IN OUT port on the product Monitor1 Monitor 2 Computer RS232C OUT RS232C OUT RS2...

Page 50: ...e pictures will be displayed as two sub screens Four Screen When the screen of an external device or PC is displayed view pictures from other devices at the same time The pictures will be displayed as...

Page 51: ...picture mode Terminal Station Suitable for bus terminals and train stations Select either Video Image or Text depending on the picture mode Video Wall Suitable for environments where videowall displa...

Page 52: ...he check mark indicates days you ve selected Time Set the hour and minute Use the number buttons or the up and down arrow keys to enter numbers Use the left and right arrow buttons to change entry fie...

Page 53: ...The period will be added to the list of holidays Start Set the start date of the holiday End Set the end date of the holiday Edit Select a holiday item and then change the date Delete Delete selected...

Page 54: ...54 Network Settings HOME Network Settings ENTER E Network Settings The displayed image may differ depending on the model View the network settings...

Page 55: ...The displayed image may differ depending on the model Change source to MagicInfo Player I MagicInfo Player I publishes and plays a variety of content including created content and multimedia content...

Page 56: ...uct connected to the input cable for input signal reception Range 0 224 Press u d to select a number and press E Enter the numberyou want using the number buttons on the remote control PC Connection C...

Page 57: ...odels may not support the MagicInfo function Video Wall You can activate or deactivate Video Wall To organize a video wall select On Off On Horizontal x Vertical This feature automatically splits a vi...

Page 58: ...f a display device change the device number and press the E button A maximum of 255 displays can be arranged in Screen Position The Screen Position option is only enabled when Video Wall is set to On...

Page 59: ...59 More settings HOME More settings ENTER E More settings The displayed image may differ depending on the model The picture settings menu appears...

Page 60: ...on the picture mode Office School Suitable for offices and schools Select either Video Image or Text depending on the picture mode Terminal Station Suitable for bus terminals and train stations Selec...

Page 61: ...Mode Picture Mode settings Adjustable options Shop Mall Office School Terminal Station Video Wall Video Image Backlight Brightness Contrast Sharpness Color Tint G R Text Backlight Brightness Contrast...

Page 62: ...Picture Mode is set to Calibration Color Temperature is disabled White Balance MENU m Picture White Balance ENTER E Picture White Balance The displayed image may differ depending on the model Adjust t...

Page 63: ...Picture CalibratedValue Don t Apply The displayed image may differ depending on the model Select whetherto apply the brightness color gamma and uniformity settings customized using the color calibrat...

Page 64: ...The displayed image may differ depending on the model Picture Mode Picture Mode settings Adjustable options Shop Mall Office School Terminal Station Video Wall Video Image Color Tone Digital NR HDMI...

Page 65: ...to Video Image Off Cool Normal Warm1 Warm2 If Picture Mode is set to Calibration Color Tone is disabled Settings can be adjusted and stored for each external device connected to an input on the produc...

Page 66: ...process film signals from all sources and adjust the picture for optimum quality Off Auto This option can be configured if the input source supports 480i 576i or1080i This option is not supported when...

Page 67: ...Zoom2 Use for a stronger magnification Smart View1 Reduces the 16 9 picture by 50 Smart View 2 Reduces the 16 9 picture by 25 Wide Enlarges the aspect ratio of the picture to fit the entire screen 4 3...

Page 68: ...to select Zoom Position Press the E button 2 Select the Zoom or Position Press the E button 3 Press the u d l r button to move the picture 4 Press the E button If you want to reset the picture to its...

Page 69: ...differdepending on the model Coarse Fine Removes or reduces picture noise If the noise is not removed by Fine tuning alone use the Coarse function to adjust the frequency as best as possible Coarse an...

Page 70: ...electing Picture Off switches off the screen The volume is not disabled To switch the screen on press any button other than the volume button Reset Picture MENU m Picture Reset Picture ENTER E Picture...

Page 71: ...es at the same time The pictures will be displayed as two sub screens Four Screen When the screen of an external device or PC is displayed view pictures from other devices at the same time The picture...

Page 72: ...Sub Select a sound source to enable in PIP mode Aspect Ratio Original Full Set the screen mode to either Full or Original PIP Portrait The picture from the external video source will be in the main s...

Page 73: ...layPort1 DisplayPort2 HDMI1 HDMI2 HDMI4 DVI PC HDMI4 DisplayPort1 DisplayPort2 HDMI1 HDMI2 HDMI3 PC DVI DisplayPort1 DisplayPort2 HDMI1 HDMI2 HDMI3 PC DisplayPort1 DisplayPort2 HDMI1 HDMI2 HDMI3 HDMI4...

Page 74: ...Aspect Ratio for the Sub 2 screen in Triple Screen mode Screen Size Set the sizes of the Main Sub1 and Sub 2 screens Select Sound Select a sound source to enable in Triple Screen mode Triple Screen Po...

Page 75: ...ode Select Sound Select a sound source to enable in Four Screen mode Four Screen Main Sub1 Sub 2 Sub 3 Select Sound Close The displayed image may differ depending on the model Four Screen Portrait Whe...

Page 76: ...efault Portrait Display the menu in portrait mode on the right side of the product screen Source Content Orientation Set the orientation of content from external devices connected to the product Lands...

Page 77: ...ing pixels horizontally orvertically Pixel Shift Off On Horizontal Vertical and Time are enabled only when Pixel Shift is set to On Horizontal Sets how many pixels the screen moves horizontally Vertic...

Page 78: ...me When Clock Set is configured Interval will be enabled Period Start Time and End Time are enabled only when Timer is set to Repeat or Interval Period Specify the time interval to activate the Screen...

Page 79: ...n sides to protect the screen Off Light Dark Message Display MENU m OnScreen Display Message Display ENTERE Message Display Source Info No Signal Message MDC Message On On On The displayed image may d...

Page 80: ...he language setting will only be applied to the onscreen menu display It will not be applied to other functions on your PC Reset OnScreen Display MENU m OnScreen Display Reset OnScreen Display ENTER E...

Page 81: ...icInfo I Source Auto Source Switching PowerControl Eco Solution Temperature Control DVI 77 The displayed image may differ depending on the model Initial settings System Go through the initial setup st...

Page 82: ...om one entry field to the next Press E when done You can set the Date and Time directly by pressing the number buttons on the remote control DST Switches the DST Daylight Saving Time function on or of...

Page 83: ...may differ depending on the model The MagicInfo I Source feature is available if a network box sold separately is connected Pressing MagicInfo Player I on the remote control displays content connected...

Page 84: ...video source is available If both the primary and secondary input sources are not recognized the display will perform two searches for an active source each search checking the primary and then second...

Page 85: ...from the LFD Synced Power On To turn off the LFD without turning off the PC module select Off Off On Synced Power Off To turn on the PC module without turning on the LFD select Off Off On PowerControl...

Page 86: ...ected Off The message No Signal will appear if no input signals are detected If No Signal is displayed although a source device is connected check the cable connection If No Signal Message is set to O...

Page 87: ...Off it may not comply with energy standards Min Backlight When Eco Sensor is On you can manually adjust the minimum screen brightness Min Backlight is the darkest backlight mode Make sure the Min Bac...

Page 88: ...mp at a specified time Lamp Adjust the panel brightness A value closer to 100 makes the panel brighter 0 100 No Signal PowerOff Save power by turning the device off when no signal is received from any...

Page 89: ...ature Control MENU m System Temperature Control ENTER E System Temperature Control 77 The displayed image may differ depending on the model This function detects the internal temperature of the produc...

Page 90: ...e LOCK button on the remote control will be locked by the Safety Lock function To unlock the menus and buttons press the LOCK button and then enter the password default password 0 0 0 0 Button Lock Th...

Page 91: ...is option returns the current settings under system to the default factory settings Reset System MENU m System Reset System ENTER E System Reset System The displayed image may differ depending on the...

Page 92: ...DMI Sound MENU m Sound HDMI Sound ENTER E Sound HDMI Sound Sound onVideo Call SpeakerSelection Reset Sound AV HDMI Current Source Internal Speaker The displayed image may differ depending on the model...

Page 93: ...k of a broadcast or movie through an external receiver you may hear a sound echo caused by the difference in decoding speed between the products speakers and the speakers attached to your audio receiv...

Page 94: ...und MENU m Sound Reset Sound ENTER E Sound Reset Sound The displayed image may differ depending on the model The displayed image may differ depending on the model Reset all sound settings to the facto...

Page 95: ...eset them after the upgrade Contact Samsung MENU m Support Contact Samsung ENTER E View this information when your product does not work properly orwhen you want to upgrade the software You can find i...

Page 96: ...remains blank while the power LED blinks even when the product is correctly connected to a PC perform product testing 1 Power off both the PC and product 2 Disconnect all the cables from the product 3...

Page 97: ...s card or computer manufacturer for further details about how to adjust the screen settings PC is shown in Sourcewhen a PC is not connected PC is always shown in Source irrespective of whether or not...

Page 98: ...nks every0 5 to1 second The product is in power saving mode Press any key on the keyboard or move the mouse to return to the previous screen The productwill turn off automatically Go to System and mak...

Page 99: ...n freezes The screen may freeze when a resolution other than the recommended resolution is used or if the signal is not stable To resolve the issue change the PC resolution to the recommended resoluti...

Page 100: ...cable to the device and then reboot the device There is static coming from the speakers Check the cable connection Make sure a video cable is not connected to an audio input port Check the signal stre...

Page 101: ...Check the cable connection and connect it again if required Using a very hard or thick cable may corrupt audio and video files Make sure cables are flexible enough to ensure durability When mounting t...

Page 102: ...to the product If these issues occur connect an audio cable along with the HDMI cable Some PC graphics cards may not automatically recognize HDMI signals that do not include sound In this case manuall...

Page 103: ...isconnected Contact your nearest service Center to have the product serviced If the sensor light that is on does not flash red when a button is pressed on the remote control the IR sensor may be defec...

Page 104: ...ed Settings Monitor and adjust the frequency in Monitor Settings Windows 10 Go to Settings System Display Advanced display settings Display adapter properties Monitor and adjust Screen refresh rate un...

Page 105: ...Control Panel Appearance and Personalization Personalize Screen Saver Settings or BIOS SETUP on the PC Windows 7 Set power saving mode in Control Panel Appearance and Personalization Personalize Scre...

Page 106: ...hes H x 26 8 inches V 1428 48 mm H x 803 52 mm V 56 2 inches H x 31 6 inches V PowerSupply AC 100 to 240 VAC 10 60 50 Hz 3 Hz Refer to the label at the back of the product as the standard voltage can...

Page 107: ...is product approximately1 pixel per million 1ppm may appear brighter or darker on the panel This does not affect product performance This is a class A product In a domestic environment this product ma...

Page 108: ...playPort1 DisplayPort2 Maximum resolution 1920 x 1080 60 Hz 3840 x 2160 30 Hz HDMI1 HDMI2 HDMI3 HDMI4 Maximum Pixel Clock 148 5 MHz Analog Digital 533 MHz DisplayPort 297 MHz HDMI The screen will auto...

Page 109: ...ESA 640 x 480 31 469 59 940 25 175 VESA 640 x 480 37 861 72 809 31 500 VESA 640 x 480 37 500 75 000 31 500 VESA 800 x 600 35 156 56 250 36 000 VESA 800 x 600 37 879 60 317 40 000 VESA 800 x 600 48 077...

Page 110: ...280 x 1024 79 976 75 025 135 000 VESA 1366 x 768 47 712 59 790 85 500 VESA 1440 x 900 55 935 59 887 106 500 VESA 1600 x 900 60 000 60 000 108 000 VESA 1680 x 1050 65 290 59 954 146 250 VESA 1920 x 108...

Page 111: ...er requests software installation and setup for the product If a service technician removes cleans dusts or foreign materials inside of the product If customer requests an installation additionally af...

Page 112: ...ern is disabled Enabling the anti screen burn in pattern On the remote control press 2 2 7 CH 0 If the remote control sensor blinks twice the pattern is enabled When the screen is turned off the anti...

Page 113: ...OZ348 UA102 21 10 20 30 Type 1 Type 2 Avoid combinations of a text color and background color of contrasting brightness Brightness refers to the lightness or darkness of a colorwhich varies depending...

Page 114: ...LLC in the United States and other countries Open Source Licence Notice In the case of using open source software Open Source Licences are available on the product menu Open Source Licence Notice is...

Page 115: ...h rate Vertical frequency is measured in Hz E g 60Hz refers to a single image being displayed 60 times in one second Horizontal Frequency____ The time required to scan a single line from the left to t...