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01  TV Installation

Mounting the TV on a wall

If you mount this TV on a wall, follow the instructions exactly as set out by the manufacturer. Unless it is 
correctly mounted, the TV may slide or fall and cause serious injury to a child or adult and serious damage 
to the TV.

 

Refer to the installation manual included with the Samsung wall mount kit.

 

You can mount the TV on the wall using a wall mount kit (sold separately).

TV

Wall mount 

bracket

C

 

Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you choose 
to install the wall mount on your own.

 

To order the wall mount kit, contact Samsung service center at 1-800-SAMSUNG (1-800-726-7864).

 

You can install your wall mount on a solid wall perpendicular to the floor. Before attaching the wall mount to 
surfaces other than plaster board, contact your nearest dealer for additional information. If you install the TV on a 
ceiling or slanted wall, it may fall and result in severe personal injury.

 

When installing a wall mount kit, we recommend you fasten all four VESA screws.

 

If you want to install a wall mount kit that attaches to the wall using two top screws only, be sure to use a Samsung 
wall mount kit that supports this type of installation. (You may not be able to purchase this type of wall mount kit, 
depending on the geographical region.)

 

Standard dimensions for wall mount kits are shown in the table below.

 

If you are installing a third-party wall mount, note that the length of the screws you can use to attach the TV to the 
wall mount is shown in column C in the table below.

TV size in 

inches

VESA screw hole specs 

(A * B) in millimeters

C (mm)

Standard 

Screw

Pitch 

(mm)

Quantity

32

100 x 100

19-22

M4

1.25

4

English - 7

Summary of Contents for QN32Q50R

Page 1: ...nk you for purchasing this Samsung product To receive more complete service please registeryour product at www samsung com Model Serial No If you have any questions please call us at 1 800 SAMSUNG 1 800 726 7864 for assistance ...

Page 2: ... Center You can also useyourPC tovisit www samsung com and click Support On thewebsite you can download the manuals and see its contents onyourPC ormobile device Learningthe e Manual s assistancefunctions Search Select an item from the search results to load the corresponding page Index Select a keyword to navigate to the relevant page RecentlyViewed Topics Select a topic from the list of recently...

Page 3: ...heating these slots and openings must neverbe blocked orcovered Do not place this apparatus in a confined space such as a bookcase orbuilt in cabinet unless proper ventilation is provided Do not place this apparatus nearorovera radiatororheat register orwhere it is exposed to direct sunlight Do not placevessels vases etc containingwateron this apparatus as this can result in a fire orelectric shoc...

Page 4: ... high orlowtemperatures high humidity chemical substances orwhere itwill operate 24 hours a daysuch as in an airport a train station etc Failure to do so maylead to serious damage toyourTV Use onlya properlygrounded plug andwall outlet An improperground maycause electric shock orequipment damage Class l Equipment only To turn off this apparatus completely disconnect it from thewall outlet To ensur...

Page 5: ...nal details about howto implement the following measures Secureyourwireless access point s management settingswith a unique password to prevent unauthorized changes to securityrelated settings Implement standard encryption e g WPA2 encryption onyourwireless access point to secureyourwireless network signal Secure access toyourwireless networkwith a hard to guess password Confirmyouraccess point s ...

Page 6: ...the Samsung Smart Remote 10 Pairing the TVto the Samsung Smart Remote 11 Installing batteries into the Samsung Smart Remote 11 03 Initial Setup Using the TVController 12 04 Troubleshooting and Maintenance Troubleshooting 13 What is Remote Support 14 Eco Sensorand screen brightness 15 Caring forthe TV 15 05 Specifications and OtherInformation Specifications 16 Environmental Considerations 16 Decrea...

Page 7: ...or Before attaching thewall mount to surfaces otherthan plasterboard contactyournearest dealerforadditional information Ifyou install the TVon a ceiling orslantedwall it mayfall and result in severe personal injury When installing awall mount kit we recommendyou fasten all fourVESAscrews Ifyouwant to install awall mount kit that attaches to thewall using two top screws only be sure to use a Samsun...

Page 8: ...ble forproduct damage orpersonal injurywhen a non VESAornon specifiedwall mount is used orwhen the consumerfails to followthe product installation instructions Do not mount the TVat more than a15 degree tilt Always have two people mount the TVonto awall Providing properventilationforyourTV Whenyou installyourTV maintain a distance of at least 4 inches 10 cm between the TVand otherobjects walls cab...

Page 9: ...ing the television set on cloth orothermaterials that maybe located between the television set and supporting furniture Educating children about the dangers of climbing on furniture to reach the television set orits controls Ifyou are retaining and relocating the television set thatyou are replacingwith this newset you should applythe same precautions to the old set Whenyou have to relocate orlift...

Page 10: ...pause When pressed the playback controls appearwhile the media content is playing Smart Hub Returns to the Home Screen VOL Volume Move the button up ordown to adjust thevolume To mute the sound press the button When pressed for 1 second ormore the Accessibility Shortcuts menu appears CH Channel Move the button up ordown to change the channel To see the Guide screen press the button Launches the ap...

Page 11: ...ttons labeled and as shown in the figure on the left simultaneouslyfor3 seconds or more Installing batteries intothe Samsung Smart Remote To install the batteries push the rearcoveropen in the direction of the arrowat the bottom of the illustration and then insert the batteries as shown in the figure Make sure that the positive and negative ends are facing in the correct direction Close the rearco...

Page 12: ...le formobile devices runningAndroid 6 0 orhigheroriOS10 orhigher Noise mayoccurtemporarilywhen the TVcommunicateswith mobile devices Usingthe TVController You can turn on the TVwith the TVController button at the bottom of the TV and then use the Control menu The Control menu appearswhen the TVController button is pressedwhile the TVis On Formore information about its usage referto the figure belo...

Page 13: ...ak orNo Signal is displayed onthe TV oryou cannotfind a channel Make sure the connection to the device is correct and that all cables are fullyinserted Remove and reconnect all cables connected to the TVand the external devices Trynewcables if possible Confirm that the correct input source has been selected Source Perform a TVself diagnosis to determine if the problem is caused bythe TVorthe devic...

Page 14: ...hem to resetyournetwork circuit to re registerthe MAC addresses ofyournewmodem oraccess point and the TV VideoApps problems Youtube etc Change the DNS to 8 8 8 8 Select Settings General Network Network Status IPSettings DNS Setting Entermanually DNS Server enter8 8 8 8 OK Reset byselecting Settings Support Self Diagnosis Reset Smart Hub What is Remote Support Samsung Remote Support service offersy...

Page 15: ...e debris off before watching TV The exteriorand screen of the TVcan get scratched during cleaning Be sure towipe the exteriorand screen carefullyusing a soft cloth to prevent scratches Do not spraywateroranyliquid directlyonto the TV Anyliquid that goes into the product maycause a failure fire orelectric shock To clean the screen turn off the TV then gentlywipe awaysmudges and fingerprints on the ...

Page 16: ...B digital apparatus Forinformation about the powersupply and more information about powerconsumption referto the information on the label attached to the product On most models the label is attached to the back of the TV On some models the label is inside the cover terminal YourTVand its accessories maylook different than the product images presented in this manual depending on the model All drawi...

Page 17: ...t intend to use the TVfora long time Dimensions Back panel detail Rearview 1 2 3 The displayed image maydifferfromyourTV depending on the model Unit inches Model name 1 2 3 QN32Q50R 2 9 12 3 9 9 Licenses The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks orregistered trademarks of HDMI Licensing LLC in the United States and othercountries English 17 ...

Page 18: ...uring in home service repaircannot be completed it maybe necessaryto remove repairand return the product If in home service is unavailable SAMSUNG mayelect at ouroption to provide fortransportation of ourchoice to and from a SAMSUNG authorized service center Otherwise transportation to and from the SAMSUNG authorized service centeris the responsibilityof the purchaser This limitedwarrantycovers ma...

Page 19: ...URCHASER S PROPERTYAND TO OTHERSAND THEIR PROPERTYARISING OUTOF THE USE MISUSE OR INABILITY TO USE THIS PRODUCTSOLD BY SAMSUNG NOTCAUSED DIRECTLY BY THE NEGLIGENCE OF SAMSUNG THIS LIMITEDWARRANTY SHALLNOTEXTEND TOANYONE OTHER THAN THE ORIGINALPURCHASER OF THIS PRODUCT IS NONTRANSFERABLEAND STATES YOUR EXCLUSIVE REMEDY Some states do not allowlimitations on howlong an impliedwarrantylasts orthe exc...

Page 20: ... com us support Samsung Electronics America Inc 85 Challenger Road Ridgefield Park NJ 07660 Accessibility contact information in U S A accessibility sea samsung com Scan the QR code to view our helpful how to videos Scan this QR code with your smart phone to see helpful videos If you experience issues please do not take the TV back to the store In the United States of America call us at 1 800 SAMS...

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