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Diagnosing TV operational issues
You can diagnose issues with your TV and Smart Hub and run reset functions.
Settings
Support
Self Diagnosis
Try Now
You can use the
Picture Test
to help diagnose video issues and the
Sound Test
to diagnose sound issues. You can also
view signal strength information for over-the-air digital signals, test the Smart Hub Internet connection, and run the
Smart Hub reset functions.
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Start Picture Test
●
Start Sound Test
●
TV Device Manager
●
Start Smart Hub Connection Test
●
Reset Smart Hub
The problem
Try this!
Reset Smart Hub
Resets all Smart Hub settings to their factory defaults and deletes all information related to
Samsung accounts, linked service accounts, Smart Hub service agreements, and Smart Hub
applications.
•
Settings
Support
Self Diagnosis
Reset Smart Hub
Reset picture
Resets current picture settings to the default settings.
•
Settings
Picture
Expert Settings
Reset Picture
Reset sound
Resets current sound settings to the default settings.
•
Settings
Sound
Expert Settings
Reset Sound