background image

Warranty (USA)

WARRANTY ON SAMSUNG REFRIGERATOR

LIMITED WARRANTY TO ORIGINAL PURCHASER
This Samsung brand product, as supplied and distributed by Samsung Electronics America, Inc. (Samsung) 

and delivered new, in the original carton to the original consumer purchaser, is warranted by Samsung against 

manufacturing defects in materials and workmanship for a limited warranty period of:

One (1) year Parts and Labor on Refrigerator

Five (5) years Parts and Labor on sealed Refrigeration system only*

Ten (10) years Parts and Five (5) years Labor on Digital Inverter Compressor

(*Compressor, evaporator, condenser, drier, connecting tubing)
This limited warranty begins on the original date of purchase, and is valid only on products purchased and 

used in the United States. To receive warranty service, the purchaser must contact Samsung for problem 

determination and service procedures. Warranty service can only be performed by a Samsung authorized 

service center. The original dated bill of sale must be presented upon request as proof of purchase to Samsung 

or Samsung authorized service center.
Samsung will repair or replace any part found to be defective, at our option and at no charge as stipulated 

herein, with new or reconditioned parts during the limited warranty period specified above. All replaced parts 

and products become the property of Samsung and must be returned to Samsung. Replacement parts and 

products assume the remaining original warranty, or ninety (90) days, whichever is longer.
In-home service will be provided during the warranty labor period subject to availability within the contiguous 

United States. In-home service is not available in all areas. To receive in-home service, the product must be 

unobstructed and accessible from floor level to service personnel. If during in-home service repair cannot be 

completed, it may be necessary to remove, repair and return the product. If in-home service is unavailable, 

Samsung may elect, at our option, to provide for transportation of our choice to and from a Samsung authorized 

service center. Otherwise, transportation to and from the Samsung authorized service center is the responsibility 

of the purchaser.
This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, 

noncommercial use of this product, and shall not apply to the following, including, but not limited to: damage 

which occurs in shipment; delivery and installation; applications and uses for which this product was not 

intended; altered product or serial numbers; cosmetic damage or exterior finish; accidents, abuse, neglect, fire, 

water, lightning or other acts of nature; use of products, equipment, systems, utilities, services, parts, supplies, 

accessories, applications, installations, repairs, external plumbing and leaks, external wiring, circuit breakers, 

fuses or connectors not supplied and authorized by Samsung, or which damage this product or result in service 

problems; incorrect electrical line voltage, fluctuations and surges; customer adjustments and failure to follow 

operating instructions, cleaning, maintenance and environmental instructions that are covered and prescribed in 

the instruction book; loss of food due to spoilage; consumable items including filters and light.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND 

NO WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED 

WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY 

AFTER THE EXPRESS WARRANTY PERIODS STATED ABOVE, AND NO OTHER EXPRESS WARRANTY 

OR GUARANTY GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS PRODUCT 

SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE LIABLE FOR LOSS OF REVENUE OR 

PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL 

OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT, 

REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG 

HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND 

AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY 

SAMSUNG AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER 

ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PURCHASER AND PURCHASER’S 

PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE, MISUSE OR INABILITY TO 

USE THIS PRODUCT SOLD BY SAMSUNG NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF SAMSUNG. 

THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER 

OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of 

incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty 

gives you specific legal rights, and you may also have other rights, which vary from state to state.

To obtain warranty service, please contact Samsung at:

SAMSUNG CUSTOMER CARE CENTER

Samsung Electronics America, Inc. 85 Challenger Road  Ridgefield Park, NJ 07660

1-800-SAMSUNG (1-800-726-7864) and www.samsung.com 

DA68-02601G-00.indb   36

2014. 12. 4.   �� 3:06

Summary of Contents for RF25HMEDBSG

Page 1: ...Refrigerator user manual imagine the possibilities Thank you for purchasing this Samsung product Free Standing Appliance RF25HM DA68 02601G 00 indb 1 2014 12 4 3 05 ...

Page 2: ...n this manual If you have any question contact us at 1 800 SAMSUNG or find help and information online at www samsung com Important safety symbols and precautions WARNING Hazards or unsafe practices that may result in severe personal injury or death CAUTION Hazards or unsafe practices that may result in minor personal injury or property damage Do NOT attempt Do NOT disassemble Do NOT touch Follow ...

Page 3: ... or in a location exposed to direct sunlight or water rain etc Do not install this appliance in a location where gas may leak This may result in an electric shock or fire This refrigerator must be properly located and installed in accordance with the instructions in this manual before you use it Connect the power plug in the proper position with the cord hanging down If you connect the power plug ...

Page 4: ...or This may result in an electric shock or injury Any sharp edges may cause a personal injury Do not put a container filled with water on the refrigerator If spilled there is a risk of fire or electric shock Children should be supervised to ensure that they do not play with the appliance Keep fingers out of pinch point areas Clearances between the doors and cabinet are necessarily small Be careful ...

Page 5: ...reinstalled contact your nearest service center Failing to do so may result in an electric shock fire problems with the product or injury If the interior or exterior LED lamp has gone out please contact your nearest service center Children should be supervised to ensure that they do not play with the appliance Keep fingers out of pinch point areas Clearances between the doors and cabinet are neces...

Page 6: ...uld wait for at least five minutes before plugging it back in If you have a long vacation planned or do not intend to use the refrigerator for a long period of time 3 weeks or more empty the refrigerator including ice bucket pull out the power plug close the water valve wipe excess moisture from the inside walls and leave the doors open to prevent odors and mold To get the best performance from th...

Page 7: ...lves or suffocate to death Please dispose of the packaging material from this product in an environmentally friendly manner Ensure that none of the pipes on the back of the appliance are damaged prior to disposal R 600a or R 134a is used as a refrigerant Check the compressor label on the rear of the appliance or the rating label inside the fridge to see which refrigerant is used for your refrigera...

Page 8: ...en food compartment when sited for an extended period of time in a location where ambient air temperatures are constantly below the temperatures for which the appliance is designed In case of particular foods keeping it under refrigeration can have a bad effect on preservation due to its properties Your appliance is frost free which means there is no need to manually defrost your appliance This wi...

Page 9: ...refrigerator easily if it needs maintenance or service Do not install the refrigerator in locations where the temperature is over 110 F 43 C or below 50 F 10 C If the refrigerator does not have enough space the internal cooling system may not work properly If your refrigerator has an ice maker allow extra space at the back for the water line connections When you install the refrigerator next to a ...

Page 10: ...you must place this refrigerator on a level hard surface that is the same height as the rest of the floor This surface should be strong enough to support a fully loaded refrigerator To protect the finish of the flooring cut a large section of the cardboard carton and place it under the refrigerator where you are working When moving a refrigerator you need to pull and push it straight forwards or b...

Page 11: ...wer properly to avoid Moisture from air leakage Uneven door alignment Wasting energy due to improper door seal WARNING Disassembling the refrigerator doors Be careful not to drop and scratch the doors while removing them With the door opened 1 Remove the 3 screws holding down the TOP TABLE 1 and separate the connected wires 1 2 Disconnect the two connectors 2 on the left side door To remove the wa...

Page 12: ...y inserted into the center of the transparent coupler Type A or the Guide Lines Type B to prevent water leakage from the dispenser Center of Transparent coupler The Guide Lines Dispenser clip A 1 4 6 35 mm clip A 1 4 6 35 mm Type A Type B 2 Insert the clip in the install pack and check that it holds the line firmly DISASSEMBLING THE FLEX DOOR 1 Take out the Flex Zone 1 by lifting it up 1 2 Take of...

Page 13: ... is not connected the Flex Room does not work DISASSEMBLING THE FREEZER DOOR 1 Take out the upper drawer by lifting it up 2 Remove the freeze room guard 1 by lifting the guard up 1 3 Take out the lower basket 2 by lifting the basket up from the rail system 2 CAUTION You can scratch the side of the bin if you twist it left or right when disassembling or re assembling it 4 Press the fixing hook of t...

Page 14: ...r is not level you will not be able to get the doors perfectly even which may cause moisture condensation and increased energy bills Below is an example of how to level the refrigerator if the left side of the refrigerator is lower than the right side How to adjust the level 1 Open the freezer drawer and remove the lower basket 2 Insert a flat blade screwdriver into the notch on the left control l...

Page 15: ...o help promote better health the water filter removes unwanted particles from your water However it does not sterilize the water or destroy microorganisms You may need to purchase a water purifying system to do that The water line also connects to the ice maker For the ice maker to operate properly water pressure of 20 125 psi 138 862 kPa is required If the refrigerator is installed in an area wit...

Page 16: ...g copper tubing compression nut 1pc Ferrule 2pc plastic tubing Molded end Bulb compression nut 1pc Compression Nut 1 4 Assembled Ferrule Not supplied Plastic Tubing Assembled Compression Fitting Assembled Molded end Bulb Compression nut B 1 4 Not supplied or Copper tubing Not supplied Plastic tubing B Not supplied Household water supply line Refrigerator 1 Connect the household water line to the a...

Page 17: ...conditions the water dispenser can fill a 5 75 oz 170cc cup in about 10 seconds COMPLETING THE SET UP Now that you have your new refrigerator installed in place you are ready to set up and enjoy the features and functions of the appliance By completing the following steps your refrigerator should be fully operational 1 Make sure your refrigerator is in an appropriate location with reasonable clear...

Page 18: ...s set to On an alarm beeps if any refrigerator door is left open for more than three minutes The beeping stops when you close the door The door alarm function is pre set to On in the factory You can turn it off by pressing and then releasing the Alarm button You can turn it back on in the same fashion The icon lights up when the function is on When the Door Alarm function is on and the alarm sound...

Page 19: ...rn the Control Lock Function on 1 If you don t want to make more ice press 2 Control Lock Function Touch and hold this button for 3 seconds to lock the display the Flex Zone panel and the dispenser buttons so the buttons can not be used When Control Lock is on the refrigerator does not dispense ice or water even if the Dispenser Lever is pressed The Control Lock icon lights up to indicate you ve a...

Page 20: ...hold the Freezer Fridge and Alarm buttons for 5 seconds during normal operation The refrigerator chime sounds and the temperature display flashes OFF To cancel Cooling Off mode touch and hold the Freezer Fridge and Alarm buttons again for 5 seconds WARNING CHANGING THE WATER FILTER To reduce risk of water damage to your property DO NOT use generic brands of water filters in your SAMSUNG Refrigerat...

Page 21: ...move air from the lines 3 Additional flushing may be required in some households 4 Open the Refrigerator door and make sure there are no water leaks coming from the water filter Be sure to flush the dispenser thoroughly otherwise water may drip from the dispenser This means that there is still air in the line Reverse Osmosis Water Supply IMPORTANT The pressure of the water supply coming out of a r...

Page 22: ...7 C to suit your particular needs Press the Fridge button repeatedly until the desired temperature is shown in the temperature display The temperature will change by 1 F or 1 C with each press See below Fahrenheit 37 F 36 F 35 F 34 F 44 F 43 F 42 F 41 F 40 F 39 F 38 F 37 F Centigrade 3 C 2 C 1 C 7 C 6 C 5 C 4 C 3 C The temperature control process for the Fridge works just like the Freezer process ...

Page 23: ...heck the water level Test button Do not press the test button continuously when the tray is filled with ice or water Water may overflow or ice may jam the bucket When you press the Test button you will hear the refrigerator chime ding dong When the chime sounds release the Test button The chime sounds automatically again to let you know the ice maker is working well Replace the ice bucket Ice Maki...

Page 24: ... the ice bucket is not pushed firmly into place ice in the bucket can melt If the bucket does not fit turn the helix 90 degree see the last illustration on the right below and try again CAUTION Use only the ice maker provided with the refrigerator The water supply to this refrigerator must only be installed connected by a suitably qualified person Connect to a potable water supply only To operate ...

Page 25: ...er that has flowed out of the filter is increased and the water becomes saturated with oxygen and nitrogen When this water flows out into the air the pressure plummets and the oxygen and nitrogen get supersaturated which results in gas bubbles The water may temporarily look misty or cloudy due to these oxygen bubbles After a few seconds the water will look clear DA68 02601G 00 indb 25 2014 12 4 3 ...

Page 26: ...e may become loose over time If this happens tighten the bolts found on the inside of the door If you close one door with too much force the other door may open When the door opens the interlock switch automatically turns off the auger motor in the ice maker for safety reasons If the interior or exterior LED lamp has gone out please contact Samsung Customer Support Vertical Hinged Section Vegetabl...

Page 27: ...en Wine Party Dishes is selected the temperature of the Flex Zone will be kept around 42 F 5 C This feature helps keep food fresh for a long time 2 When Deli Snack is selected the temperature of the Flex Zone will be kept around 37 F 3 C This feature helps keep food fresh for a longer time 3 When Cold Drink is selected the temperature of the Flex Zone will be kept around 33 F 1 C This feature help...

Page 28: ...full of food Remove the food first To remove dust from the bins remove the guard and wash in water 2 Tempered Glass shelves To remove Tilt up the front of the shelf in the direction shown 1 and lift it up vertically 2 Pull the shelf out To re install Tilt the front of the shelf up and guide the shelf hooks into the slots at a desired height Then lower the front of the shelf so that the hooks can d...

Page 29: ...your body with both hands To re install the Flex Zone Open the Flex door to full extension Tilt the front of the Flex Zone up place the back of the Flex Zone onto the rails and then lower the front until the whole Zone rests on the rails If the Flex Zone or LED lighting is not working check the connectors 1 2 shown below for cracks or leaks 1 2 1 Refer to page 12 for disassembly instructions 2 Ope...

Page 30: ... scratch the side of the bin if you twist it left or right when disassembling or re assembling it CAUTION Do not allow babies or children to go inside the freezer drawer They could damage the refrigerator and seriously injure themselves Do not sit on the freezer door The door may break Do not allow children to climb into the freezer drawer CAUTION Do not remove the divider WARNING If trapped insid...

Page 31: ...Wipe the Ice Water Dispenser with a clean soft cloth CAUTION When using the crushed ice selection from the dispenser some residual ice chips may start to collect in the ice chute To prevent that residual ice from melting and running out of the chute you should clean out the residual ice when you see it start to collect in the ice chute Cleaning the Rubber door seals If the rubber door seals are di...

Page 32: ...k Not recommended Yogurt 10 14 Days Not recommended Check date code Keep covered Frozen Yogurt na 2 Months EGGS Eggs uncooked 3 4 Weeks Not recommended Check date code Store eggs in coldest part of refrigerator and in their original container Eggs cooked 1 Week Not recommended Store in covered container Leftover egg dishes 3 4 Days Not recommended Store in covered container FRESH FRUITS Apples 1 M...

Page 33: ...on 1 2 Weeks 1 2 Months Sausage 1 2 Days 1 2 Months Steak 2 4 Days 6 9 Months Poultry 1 Day 12 Months Lunch meat 3 5 Days 1 Month Cooked Meat 2 3 Days 2 3 Months Check date code for use Store in coldest part of refrigerator in original packaging Package in moisture proof and vapor proof container for freezing Poultry 2 3 Days 4 5 Months Ham 1 2 weeks 1 2 Months Sources American Meat Institute Foun...

Page 34: ...rator too close to the wall preventing proper ventilation Try moving the back of the refrigerator at least 2 inches from the wall Was anything dropped behind or under the refrigerator If you hear a ticking sound from inside the refrigerator this is normal It occurs because various parts contract or expand in response to temperature changes in the refrigerator interior If it sounds as if something ...

Page 35: ...installed If it is not properly installed the water dispenser may not work Auto close system does not work with the freezer door Is there an imbalance between the right and left parts of the door Open and close the door smoothly 1 2 times After you do this the auto close system usually works properly again Try opening the door smoothly to avoid unbalancing the right and the left part of the door C...

Page 36: ...roduct or serial numbers cosmetic damage or exterior finish accidents abuse neglect fire water lightning or other acts of nature use of products equipment systems utilities services parts supplies accessories applications installations repairs external plumbing and leaks external wiring circuit breakers fuses or connectors not supplied and authorized by Samsung or which damage this product or resu...

Page 37: ...inal dated sales receipt must be retained by the customer and is the only acceptable proof of purchase It must be presented to a SECA Authorized Service Center at the time service is requested before warranty services are rendered On all carry in models transportation to and from the Authorized Service Center is the responsibility of the customer Exclusions of the Warranty This warranty does not c...

Page 38: ...ct the SAMSUNG customer care center Country Contact Center Web Site Subsidiaries office address U S A 1 800 SAMSUNG 726 7864 www samsung com us support Samsung Electronics America Inc 85 Challenger Road Ridgefield Park NJ 07660 CANADA 1 800 SAMSUNG 726 7864 www samsung com ca support English www samsung com ca_fr support French Samsung Electronics Canada Inc 2050 Derry Road West Mississauga Ontari...

Reviews: