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Troubleshooting

English 

29

 

Troubleshooting

If you encounter an abnormal situation with the refrigerator, first check the table below 
and try the suggestions.

Symptom

Action

Does not operate or 
cool.

•  Make sure the power cord is connected properly.
•  Make sure the temperature control is set correctly.
•  Make sure to keep the refrigerator away from direct sunlight 

or a heat source. Failing to do so may affect the cooling 
performance.

•  Make sure the refrigerator has enough room from the rear 

and side walls or the cabinet. Failing to do so may affect the 
cooling performance.

•  Too much food may block the ventilation of the refrigerator. 

To keep the refrigerator in normal operation, do not put too 
much food inside.

Food in the fridge 
freezes.

•  Check if the temperature control is set to the lowest 

temperature. If so, change the temperature to higher or 
optimal.

•  This happens if the ambient temperature is too low. Set the 

temperature higher.

•  Check if food containing a high portion of water is put in the 

coldest area of the fridge or near the cooling vent. If this 
happens, move the food to other shelves in the fridge.

Emits noises.

•  Make sure the refrigerator is installed on a stable, flat 

surface.

•  Make sure the refrigerator has enough room from the rear 

and side walls or the cabinet.

•  Make sure to keep the refrigerator from impurities or foreign 

objects inside or underneath.

•  The refrigerator may produce a ticking sound from inside, 

which occurs when the various removable parts contract or 
expand. This is not a system failure.

The front corners 
and sides become 
warm and form 
condensation.

•  To prevent condensation from forming, the refrigerator 

has heat-proof piping in the front corners. If the ambient 
temperature rises, this equipment may not work effectively. 
This is not a system failure.

•  Condensation may form on the exterior surface of the 

refrigerator if  humid air comes into contact with the cool 
surface of the refrigerator.

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2015-11-26     11:12:19

Summary of Contents for RT3 SERIES

Page 1: ...Refrigerator User manual RT3 RT2 Free Standing Appliance Untitled 1 1 2015 11 26 11 12 16...

Page 2: ...ng cautions 12 Critical disposal warnings 12 Additional tips for proper usage 13 This appliance is intended to be used in household and similar applications such as 14 Instructions about the WEEE 14 I...

Page 3: ...he characteristics of your refrigerator may differ slightly from those described in this manual and not all warning signs may be applicable If you have any questions or concerns contact your nearest s...

Page 4: ...the Eco Design Directive 2009 125 EC implemented by Regulation EC No 643 2009 of the European Union For products sold in European Countries only Severe warning signs for transportation and site WARNIN...

Page 5: ...ly or place heavy objects on it Do not pull or excessively bend the power cord Do not twist or tie the power cord Do not hook the power cord over a metal object place a heavy object on the power cord...

Page 6: ...d to direct sunlight and water rain drops Deteriorated insulation of electrical parts may cause an electric shock or fire Do not install this appliance in a location where gas may leak This may result...

Page 7: ...tallation and turning on We strongly recommend you have a qualified technician or service company install the refrigerator Failing to do so may result in an electric shock fire explosion problems with...

Page 8: ...d in the refrigerator Do not place or use electrical appliance inside the refrigerator freezer unless they are of a type recommended by the manufacturer If you smell pharmaceutical or smoke pull out p...

Page 9: ...could not work It may cause a personal injury because of glass shelf drop Children should be supervised to ensure that they do not play with the appliance Keep fingers out of pinch point areas Clearan...

Page 10: ...and LED lamps yourself Contact a Samsung service center Plug the power plug into the wall socket firmly Do not use a damaged power plug damaged power cord or loose wall socket This may result in an el...

Page 11: ...esponsible for safety issues that result from 3rd party modifications Do not block the air vents inside the refrigerator If the air vents are blocked especially with a plastic bag the refrigerator can...

Page 12: ...cleaning the plug Otherwise there is a risk of fire or electric shock Do not clean the appliance by spraying water directly onto it Do not use benzene thinner or Clorox Chloride for cleaning They may...

Page 13: ...number of door openings while the power is off Should the power failure last more than 24 hours remove and discard all frozen food The refrigerator might not operate consistently frozen contents can t...

Page 14: ...ries with separate collection systems This marking on the product accessories or literature indicates that the product and its electronic accessories e g charger headset USB cable should not be dispos...

Page 15: ...h the local regulations To prevent electric shock unplug the power cord before replacing the internal lamp of the refrigerator Refrigerator at a glance NOTE The actual image and provided component par...

Page 16: ...ck s shelf or shelves twist ice maker s ice storage bins and their supports all of which can be removed manually without a tool These optional accessories do not affect thermal and mechanical performa...

Page 17: ...frigerator is designed to operate normally in the temperature range specified by its class rating Class Symbol Ambient Temperature range C IEC 62552 ISO 15502 ISO 8561 Extended Temperate SN 10 to 32 1...

Page 18: ...the pictures and table below for space requirements for installation 01 02 Model A B C RT37 1221 1040 135 RT34 1221 1040 135 RT30 1141 964 135 RT28 1141 964 135 unit mm 01 100 mm 02 50 mm 03 at least...

Page 19: ...its final position do not move it unless necessary to protect the floor If you have to use a thick paper or cloth such as old carpets along the movement path STEP 3 Adjust the levelling feet Level th...

Page 20: ...and the motor will run smoothly 4 Wait until the refrigerator reaches the set temperature Now the refrigerator is ready for use STEP 5 Final check When installation is complete confirm that The refri...

Page 21: ...dicator lights up and the refrigerator will speed up the cooling process for you To deactivate Power Cool press Power Cool again The freezer returns to the previous temperature setting To freeze large...

Page 22: ...quid freezes Power Freeze Power Freeze speeds up the freezing process at maximum fan speed The freezer keeps running at full speed for several hours and then returns to the previous temperature To act...

Page 23: ...isabling the Freezer Convert Chilled foods may freeze as the temperature decreases Fridge mode changes to Freezer mode 05 Fridge Power Cool Fridge To adjust the fridge temperature press Fridge to sele...

Page 24: ...revent system failure or food spoiling do not set the temperature to the right most end minimum in summer above 35 C Do not store glass bottles containing liquid in the freezer Glass bottles will crac...

Page 25: ...e model and the country Ice making applicable models only Twist ice maker A 1 Open the freezer door and slide open the ice tray 2 Fill the tray with water up to the maximum level A marked on the inner...

Page 26: ...type A To make ice cubes fill the tray with water up to the maximum level A marked on the inner rear of the tray To empty the ice tray hold both ends of the tray and gently twist to remove the ice cu...

Page 27: ...o remove a shelf first open the door completely Pull the shelf forward lift up and then pull out When reinserting the shelf make sure the Front label of the shelf faces forward Do not attempt to tilt...

Page 28: ...l layout in the What s included section to make sure you have reinserted correctly WARNING Do not use benzene thinner or home car detergent such as Clorox for cleaning purposes They may damage the sur...

Page 29: ...t temperature is too low Set the temperature higher Check if food containing a high portion of water is put in the coldest area of the fridge or near the cooling vent If this happens move the food to...

Page 30: ...leaning the refrigerator on a regular basis and remove any spoiled or suspect food items Make sure strong smelling food is wrapped up airtight Frost forms on the interior walls Make sure no food block...

Page 31: ...Memo Untitled 1 31 2015 11 26 11 12 19...

Page 32: ...center Country Contact Center Web Site INDIA 1800 3000 8282 Toll Free 1800 266 8282 Toll Free www samsung com in support BANGLADESH 0961 2300300 0800 0300300 Toll free www samsung com in support SRI L...

Page 33: ...RT3 RT2 Untitled 3 1 2015 11 26 11 20 08...

Page 34: ...2 3 4 CE 4 4 5 6 7 9 10 11 11 12 WEEE 12 13 13 15 18 18 21 22 24 24 25 25 26 Untitled 3 2 2015 11 26 11 20 08...

Page 35: ...3 Samsung 8 www samsung com R 600a R 134a R 600a R 600a 8 1 Untitled 3 3 2015 11 26 11 20 08...

Page 36: ...4 CE EC 643 2009 2006 95 EC 2004 108 EC RoHS 2011 65 EU EU 1060 2010 2009 125 EC R 600a Untitled 3 4 2015 11 26 11 20 08...

Page 37: ...5 Untitled 3 5 2015 11 26 11 20 08...

Page 38: ...6 Samsung 2 Untitled 3 6 2015 11 26 11 20 08...

Page 39: ...7 LP Samsung Samsung Untitled 3 7 2015 11 26 11 20 09...

Page 40: ...8 UV LED LED LED Untitled 3 8 2015 11 26 11 20 09...

Page 41: ...9 Samsung LED Samsung LED LED Samsung UV LED Samsung Samsung Samsung Untitled 3 9 2015 11 26 11 20 09...

Page 42: ...10 Samsung 2 Untitled 3 10 2015 11 26 11 20 09...

Page 43: ...11 R 600a R 134a R 600a 24 ISO Untitled 3 11 2015 11 26 11 20 09...

Page 44: ...12 WEEE USB www samsung com in support 18002668282 180030008282 Untitled 3 12 2015 11 26 11 20 09...

Page 45: ...13 01 07 08 09 10 11 12 02 03 04 06 05 01 02 03 04 05 06 07 08 09 10 11 12 Untitled 3 13 2015 11 26 11 20 09...

Page 46: ...14 Untitled 3 14 2015 11 26 11 20 10...

Page 47: ...15 1 10 C 43 C C IEC 62552 ISO 15502 ISO 8561 SN 10 32 10 32 N 16 32 16 32 ST 16 38 18 38 T 16 43 18 43 Untitled 3 15 2015 11 26 11 20 10...

Page 48: ...16 01 02 A B C RT37 1221 1040 135 RT34 1221 1040 135 RT30 1141 964 135 RT28 1141 964 135 01 100 02 50 03 50 B C A 03 03 2 100 Untitled 3 16 2015 11 26 11 20 10...

Page 49: ...17 3 4 1 2 3 4 5 Untitled 3 17 2015 11 26 11 20 10...

Page 50: ...04 03 05 TYPE A TYPE B 01 Power Cool 02 Fridge 03 Freezer Power Freeze 04 Freezer Fridge 05 Fridge Power Cool 01 Fridge Power Cool Power Cool Power Cool 1 2 C 5 C Power Cool Untitled 3 18 2015 11 26...

Page 51: ...19 02 Fridge Fridge 1 C 7 C 3 C 03 Freezer Freezer 15 C 23 C 19 C 23 C 15 C 17 C 19 C 21 C 23 C Power Freeze Power Freeze Power Freeze Freezer 3 Freezer 3 Power Freeze Untitled 3 19 2015 11 26 11 20 1...

Page 52: ...r Freezer 3 Freezer Convert Freezer Convert Freezer Fridge Freezer Convert Fridge Freezer 05 Fridge Fridge 1 C 7 C 3 C Power Cool Power Cool Power Cool Fridge 3 Power Cool Fridge 3 24 Power Cool Untit...

Page 53: ...21 Freezer 35 C Optimal 35 C TYPE A TYPE B TYPE C 5 6 1 C 1 3 5 7 C Untitled 3 21 2015 11 26 11 20 11...

Page 54: ...22 5 6 1 C 1 3 5 7 C 5 6 1 C 1 3 5 7 C A 1 2 A 3 Untitled 3 22 2015 11 26 11 20 11...

Page 55: ...23 A A Untitled 3 23 2015 11 26 11 20 11...

Page 56: ...24 Untitled 3 24 2015 11 26 11 20 12...

Page 57: ...25 1 2 3 4 Clorox A A Samsung Untitled 3 25 2015 11 26 11 20 12...

Page 58: ...26 12 0 C 5 C Untitled 3 26 2015 11 26 11 20 12...

Page 59: ...Untitled 3 27 2015 11 26 11 20 12...

Page 60: ...282 Toll Free 1800 266 8282 Toll Free www samsung com in support BANGLADESH 0961 2300300 0800 0300300 Toll free www samsung com in support SRI LANKA 94 117540540 94 115900000 www samsung com support R...

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