Samsung SantaFe NT-Q1, Service Manual

Page 1: ... manual SENS Q1 A G E N D A SERVICEManual SENS Q1 SantaFe NT Q1 1 Small but Storng UMPC Intel Celeron M ULV Processor 7 WVGA TFT LCD A mere 779g Without the bluetooth 2 Convinience Touch Screen Panel Windows Xp Tablet Edition OS Usability Similar to a normal PC ...

Page 2: ...Contents that don t record this book refer to K zone Service manual ...

Page 3: ...ely There is a danger of electric shock or fire 5 Make sure that it is properly grounded Check the ground of the wall outlet Electricity leakage may cause electric shock 6 Do not spray water on to the product to clean it There is a danger of electric shock or fire and it may shorten the lifetime of the product 7 Check the assembly status of the product after the after sales service The assembly st...

Page 4: ...n IC and carefully insert the IC into the black plastic package 5 When inserting an IC into a PCB be careful with the direction of the IC When installing an IC in the wrong direction it might become damaged 6 When carrying an IC package the IC with conducting material such as aluminum foil or conducting sponge so as to keep the voltage level of each of the terminals the same 7 Since the storage te...

Page 5: ...as pipe because this does not actually ground the product and may be dangerous 4 Static Electricity Precautions Many parts of the system are susceptible to static electricity Using an electrostatic discharge ESD device is very important for the safety of the user and the user s surroundings Using an ESD device increases the probability of a successful repair and lowers the expenses for damaged par...

Page 6: ...SENS Q 1 2 1 2 Introduction and Specification 1 Product Characteristic This Document can not be used without Samsung s authorization ...

Page 7: ...2K color Pixel Pitch 0 1905mm Viewing angle Hor 140 degree Ver 100degree Contrast Ratio Typ 400 1 Brightness Typ 180 cd m2 Response time Typ 30ms Graphics Controller Intel Graphic Media Accelerator 900 Intel GMA 900 Intel 915GMS Video Memory DVMT Max 128MB Max Resolution for LFP LVDS 800 480 x 32Bits color WVGA Max Resolution for External Monitor 2048 x 1536 75HZ CRT Audio Sound High Definition Au...

Page 8: ...hter card with integrated PIFA antenna Chipset Broadcom BCM2045 Standard version 2 0 DMB Module SDM 1000 Factory Option Alternative with SIO port Type USB I F Antenna Int Cable Rod Antenna I O Interface CF CardBus Slots 1 Type II Card Controller Ricoh R5C801 Support 32bit CardBus cards I O Ports USB Port 2 USB2 0 Powered USB Video Port VGA port 15 pin Audio Jacks Head Phone out Modem LAN RJ45 Powe...

Page 9: ...ells 1Parallel 3Serial Voltage 11 1 Vdc Battery Capacity 2600mAh Battery Rating 11 1V 2600mAh 28 86Wh AC Adapter AD 6019S Output Power 60Watts Dimension 108 X 47 X 28mm Weight AC Adapter 270g typ Worldwide Compatibility Auto sensing 100 240VAC Line Frequency 50 60Hz Adapter Rating Input 100V 240V 1 8A Adapter Rating Output 19 0VDC 3 16A Power Management Features ACPI 1 0b support Standby S3 Hibern...

Page 10: ...MHz Max 1GB Graphic Intel 915GMA 900 Internal LCD 7 WVGA Wireless 802 11 b g DMB Bluetooth Lan Mavell 88E8036 10 100 HDD 1 8 HDD 30GB ODD External ODD Port 2 USB 1 PC card VGA LAN HP Jack Array MIC DC in Battery 3 Cell 38 5W 3 5hrs Power Pack 8 Cell 77W 9hrs Dimesion 227 5 x 139 5 x 24 5 26 5mm Weight 799g This Document can not be used without Samsung s authorization ...

Page 11: ...ion 1 Wireless LAN product standard 802 11BG card Atheros AR5006EX Wireless Network Adapter device Form registration device name Specific crops power wireless radio device for wireless data communication system This Document can not be used without Samsung s authorization ...

Page 12: ...SENS Q 1 2 7 2 Introduction and Specification This Document can not be used without Samsung s authorization ...

Page 13: ...PLAY 90Pins 40 50 0 3 0 05mm Goldplating 2Layers BA41 00616A HDD FPC CMI SANTAFE 1 0 Cu Ni COVERPLAY 90Pins 40 50 0 3 0 05 Goldplating 2Layers LCD FPC BA41 00619A LCD FPC AFC SANTAFE 1 0 Cu Ni COVERPLAY 50Pins 0 3 0 05mm Goldplating 2Layers 50Pins BA41 00617A LCD FPC CMI SANTAFE 1 0 Cu Ni COVERPLAY 50Pins 0 3 0 05 Goldplating 2Layers 50Pins SUB BOARD FPC BA41 00622A SUBBOARD FPC AFC SANTAFE 1 0 Cu...

Page 14: ...2953BS0 BLUETOOTH BA59 01691A BLUETOOTH BCM92045NMD BA39 00572A BLUETOOTH HARNESS 8Pins 60 RED BLK YRL AWG32 51021 0800 08SUR 32S BULK 1 WLAN BA59 01843A 802 11b g WLL3140 D99 MOW ROHS WMAC RF 2 4GHz IEEE802 11b g Mini Card CCK OFDM 11C BA59 01842A 802 11b g WLL3140 D99 ROHS WMAC RF 2 4GHz IEEE802 11b g CCK OFDM Mini Card 13CH DMB Module Antenna Option BA59 01503A DMB module SDM 1000 BA59 01810A D...

Page 15: ...wer Bank Charge AA PL0UC8B X Power Bank Charge Extend Battery ODD 12 7mm AA EB0U12B X 12 7mm DVD COMBO AA ES0U12B X 12 7mm Super multi ODD 9 5mm AA EB0U09B X 9 5mm DVD COMBO KEYBOARD AA SK0TKBD Xx USB Keyboard This Document can not be used without Samsung s authorization ...

Page 16: ...fication 6 Option Sales List Car Cradle AA EX0UCAR X 차량용 거치대 Car Adapter AA PC0NCAR X 차량용 어댑터 GPS AA EX0UNAV GPS Module AA EX0UMAP GPS Map DATA CABLE AA EX0TSYN X DATA SINK CABLE This Document can not be used without Samsung s authorization ...

Page 17: ... Introduction and Specification 6 Option Sales List Organizer AA EX0UORG X 오거나이져 BAG 1 AA EX0UBAG X BAG BAG 2 AA EX1UBAG X BAG POUCH AA EX0UPOU X Set Pouch This Document can not be used without Samsung s authorization ...

Page 18: ...nd the battery certainly before disjoint system 2 Push out the battery on like figure 2 after have pushed latches with figure 1 to both side 3 Remove the Bottom Screws 6EA and Detach Housing Back 4 Remove Tapes Caution Tape and Cable must fix like the picture 5 Remove DMB module Screw 2EA and Antenna Screw 1EA 6 Remove DMB module and Antenna Sub Board Caution No DMB model go next stage 2 2 1 1 5 ...

Page 19: ...ntenna Screw 1EA and Remove Wireless LAN module and Antenna 8 Open Latch and Remove HDD 9 Disconnect Fan Connector Speaker Connector 2 Left Sub Board FPC LCD FPC Mic Connetor 10 Remove Fan Screw 2EA 11 Remove Main Board Screw 7EA 12 Remove Fan 13 Disconnect Right Sub Board FFC 14 Lift up Main Board and Disconnect Inverter Cable 15 Remove MainBoard 7 ...

Page 20: ...nect LCD Power Connector 17 Remove Invertor Board Screw 2EA and Remove Invertor Board 18 Remove Mg Shield Screw 4EA and Lift up Mg Shield 19 Disconnect connectors Check Next stage Description 19 1 Disconnect Right Sub Board FFC TSP FPC 19 2 Remove Right Sub Board의 Screw 1EA and Lift Right Sub Board Assembly Caution TSP FPC must be over LCD Bracket ...

Page 21: ...cture Explanation Main System 19 3 Disconnect Left Sub Board FPC 16 4 Disconnect LED FPC 16 5 Remove Left Sub Board Screw 1EA and Bluetooth Screw 1EA Lift Left Sub Board and Bluetooth Module 20 Detatch LCD FPC Gasket 21 Detatch Tape and Open latch Disjoint LCD FPC 22 Remove Cover_Top Lift and push like picture ...

Page 22: ...명사진 수리요령 Main System 23 Unlatch 6 point and Lift LCD Bracket 24 Lift LCD 25 Lift User Define button Assembly Caution User define button assemble like picture 26 Lift Left Sub Board and Lift 4Way Slide Button Assembly Caution Inner Slide button part attach to Sub board Check Indicator direct down like picture ...

Page 23: ... be used without Samsung s authorization Part Picture Explanation Main System 27 Remove RHE Screw 4EA and Lift RHE 28 Disconnect RCT Battery Connector and Detatch RCT Battery Assembly Caution RCT Battery and cable location like picture 29 Disassembled Main Board ...

Page 24: ...e Units FRU Field Replaceable Unit DDR2 RAM Module 1 8 SFF HDD Wireless LAN Module Bluetooth Module DMB Module System Fan LCD Assy LCD Inverter Main Board Sub Board Left Sub Board Right Sub Board Harness Cable Inverter Cable Wireless LAN Antenna DMB Antenna Assy FFC Right Sub Board FFC FPC Left Sub Board FPC LED FPC HDD FPC LCD FPC Th i s Do c u me n tc a n n o tb e u s e d wi t h o u tSa ms u n g...

Page 25: ... a n g e Ma i n b o a r d a n d c h e c k i t HDD r e c o g n i t i o n i s OK i n CMOS Ch e c k t h e c o n n e c t i o n a n d c h a n g e t h e u n i t OS Bo o t i n g i s OK OS i s c o r r u p t e d Sol u t i on Re pl a c e t h e de f e c t e d pa r torr e v i s e t h e c o n n e c t i v i t y Ch a n g e Ma i n b o a r d a n d c h e c k i t T SP f u n c t i o n i s OK Ch e c k T o u c h p a d ...

Page 26: ...t a t u s Ch a n g e Ma i n b o a r d a n d c h e c k i t I ti s p r o b l e m NO YES No p r o b l e ms No p r o b l e ms I ti s p r o b l e m I ti s p r o b l e m No p r o b l e ms NO YES YES YES I ti s p r o b l e m I ti s p r o b l e m NO No p r o b l e ms I ti s p r o b l e m YES Ch e c k Ar r a y MI C c a b l e s t a t u s I ti s p r o b l e m NO DMB F u n c t i o n i s OK Ch e c k d r i v e ...

Page 27: ...9h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cache 0Ch Initialize caches to initial POST values 0Eh Initialize I O component 0Fh Initialize the local bus IDE 10h Initialize Power Management 11h Load alternate registers with initial POST values 12h Restore CPU control word during warm boot 13h Initialize PCI Bus Mastering devices 14h Initialize keyboard controller 16h 1 2 2 3 BIO...

Page 28: ...ress F2 to enter SETUP 5Bh Disable CPU cache 5Ch Test RAM between 512 and 640 KB 60h Test extended memory 62h Test extended memory address lines 64h Jump to UserPatch1 66h Configure advanced cache registers 67h Initialize Multi Processor APIC 68h Enable external and CPU caches 69h Setup System Management Mode SMM area 6Ah Display external L2 cache size 6Bh Load custom defaults optional 6Ch Display...

Page 29: ... up Power Management 9Dh Initialize security engine optional 9Eh Enable hardware interrupts 9Fh Determine number of ATA and SCSI drives A0h Set time of day A2h Check key lock A4h Initialize Typematic rate A8h Erase F2 prompt AAh Scan for F2 key stroke ACh Enter SETUP AEh Clear Boot flag B0h Check for errors B2h POST done prepare to boot operating system B4h 1 One short beep before boot B5h Termina...

Page 30: ...e b f r om n or ma lde bu g c a r d a d d a n o t h e rc a b l e a Ne e d 2 c a bl e a Li k e u p p e rp i c t u r e d e b u g c a r d i s c o n n e c t e d t o J 1 2 b e l o w DMB Mo d u l e De b u g c o d e i s s h o wn a tt h e v i e we ri n r e d l i n e Th i s Do c u me n tc a n n o tb e u s e d wi t h o u tSa ms u n g s a u t h o r i z a t i o n ⓐ ⓐ ⓐ ⓑ ...

Page 31: ...t is bent or broken due to impact 2 No picture appears on the screen Check the connection status between the LCD module and the LCD FPC between the LCD FPC and the main board LCD connector and between the LCD and the LCD inverter Replace the LCD FPC or LCD inverter Check if the System LED of the main board is blinking Check if it is operating or not Check if the memory module is out of order Check...

Page 32: ...n Since this may be a short circuit in the system disconnect the power immediately disassemble the system and check if there are any conducting alien objects such as a screw inside Check the connection status between the CPU and the RHE Replace the memory module and check if it is out of order Reset the RTC Reset terminal next to the memory socket Replace the main board 6 There is no sound from th...

Page 33: ...uted in Windows Turn the volume up Replace the main board 9 The external microphone does not work normally Check the Array MIC cable connection status Replace the main board 10 Bluetooth f u n c t i on s dos e n otwor k Option Check the Bluetooth driver Check the connection of FPC between Sub board and Main board Check the connection of Bluetooth module and Sub board Th i s Do c u me n tc a n n o ...

Page 34: ...P does not work or is malfunctioning Check the TSP calibration in Touchkit utility Check the connection status of the TSP I F FPC Check the internal connection status of the Touch Pad I F board or change the I F board Check the connection status of the Touch Pad module or change the module If there is no problem with the connections replace any suspicious parts and check if they are out of order 1...

Page 35: ...indows 16 The To enter BIOS SETUP press To continue press F1 message appears This may happen when the BIOS settings are different from the system environment In this case setup the BIOS according to your system environment Press to enter the BIOS SETUP Check if the date and time are correct in the BIOS SETUP Save the settings and restart the system 17 The CMOS Checksum error message appears This m...

Page 36: ... application program and click on End Task in the Applications tab of the Windows Task Manager window If Windows does not respond restart the computer Restart the computer by pressing the Power button 22 No picture is displayed on the external monitor Press the Menu button then click Switch LCD CRT Monitor function key and check if the screen output is output to another display device Check if the...

Page 37: ... any yellow exclamation marks in the Device Manager 2 Check the device driver version and check if it is conflicting with another driver If the driver is not properly installed install a new driver The following figure illustrates the properties of the Internal GFx device driver Th i s Do c u me n tc a n n o tb e u s e d wi t h o u tSa ms u n g s a u t h o r i z a t i o n ...

Page 38: ...S E NSQ1 5 1 5 5 Troubleshooting 3 Check if the program is properly installed Th i s Do c u me n tc a n n o tb e u s e d wi t h o u tSa ms u n g s a u t h o r i z a t i o n ...

Page 39: ...l Panel in the Control Panel and check if the SRS function works normally If all audio drivers and programs are properly installed the following window will appear Th i s Do c u me n tc a n n o tb e u s e d wi t h o u tSa ms u n g s a u t h o r i z a t i o n ...

Page 40: ...does not check the BIOS SETUP reinstall the operating system or replace the HDD FPC or HDD if necessary For an ODD check if it operates in Ultra DMA Mode 2 If it does not check if the disc inserted into the ODD is clean If the disc is contaminated the access speed may slows down If the disc is clean check the BIOS SETUP reinstall the operating system or replace the ODD FPC or ODD if necessary Th i...

Page 41: ...k the BIOS SETUP or replace the FPC or drive if necessary 5 Other Problems Press each corresponding button and check its operation The following figure illustrates the operation of the volume control button Th i s Do c u me n tc a n n o tb e u s e d wi t h o u tSa ms u n g s a u t h o r i z a t i o n ...

Page 42: ...ation voltage It is accepted if the fan operating voltage is within a 10 range of the specifications CPU Voltage Address Hexa RPM Noise for CPU temperature SPEED Volt FFA0 FFA1 CPU Sensor on off I단계 0 0 69 0 18 dBA 2 5 32 69 4150 20 dBA 55 52 3 1 44 69 4900 23 dBA 58 55 3 4 52 69 5300 25 dBA 61 58 3 8 67 69 5800 27 dBA 64 61 ㅤ ㅤ OS Throttling ㅤ 85 80 ACPI Notify ㅤ 90 ㅤ ㅤ Dos Throttling ㅤ 95 92 ㅤ ㅤ...

Page 43: ...s 1 Check the battery Check if the battery is out of order referring to the Battery check program distributed to Service Centers and the Battery Check Manual included in the Note PC A S Guide 1 Ba t t e r y Ch e c k L i s t 2 Criteria for each of the check lists Th i s Do c u me n tc a n n o tb e u s e d wi t h o u tSa ms u n g s a u t h o r i z a t i o n ...

Page 44: ...S E NSQ1 5 2 1 5 Troubleshooting Th i s Do c u me n tc a n n o tb e u s e d wi t h o u tSa ms u n g s a u t h o r i z a t i o n ...

Page 45: ...S E NSQ1 5 2 2 5 Troubleshooting Th i s Do c u me n tc a n n o tb e u s e d wi t h o u tSa ms u n g s a u t h o r i z a t i o n ...

Page 46: ...S E NSQ1 5 2 3 5 Troubleshooting 3 Battery Capacity Table 4 Battery Check Program Th i s Do c u me n tc a n n o tb e u s e d wi t h o u tSa ms u n g s a u t h o r i z a t i o n ...

Page 47: ...attery Mode b Measuring Tool BatteryMark v 4 0 1 3 If a customer complains about the battery usage time let them know that the battery usage time may differ depending on the model specifications and the usage environment and recommend the following usage environment for longer battery time a Use the company s power saving program BatteryManager and set BatteryManager to Maximum Battery Mode b LCD ...

Page 48: ...SENS Q1 6 1 6 Exploded View 1 Housing Front Assy1 This Document can not be used without Samsung s authorization ...

Page 49: ...SENS Q1 6 2 6 Exploded View 2 Housing Front Assy List This Document can not be used without Samsung s authorization ...

Page 50: ...SENS Q1 6 3 6 Exploded View 3 Housing Back Assy This Document can not be used without Samsung s authorization ...

Page 51: ...SENS Q1 6 4 6 Exploded View 4 Housing Back Assy List This Document can not be used without Samsung s authorization ...

Page 52: ...SENS Q1 6 5 6 Exploded View 5 Cover Top Assy 6 Cover Top Assy List This Document can not be used without Samsung s authorization ...

Page 53: ...SENS Q1 6 6 6 Exploded View 7 System This Document can not be used without Samsung s authorization ...

Page 54: ...SENS Q1 6 7 6 Exploded View 8 System Assy List This Document can not be used without Samsung s authorization ...

Page 55: ...S E NSQ1 8 1 8 Sy s t e m Bl o c k Di a g r a m 8 1 Block Diagram Th i s Do c u me n tc a n n o tb e u s e d wi t h o u tSa ms u n g s a u t h o r i z a t i o n ...

Page 56: ...S E NSQ1 8 2 8 Sy s t e m Bl o c k Di a g r a m Th i s Do c u me n tc a n n o tb e u s e d wi t h o u tSa ms u n g s a u t h o r i z a t i o n ...

Page 57: ...S E NSQ1 8 3 8 Sy s t e m Bl o c k Di a g r a m Th i s Do c u me n tc a n n o tb e u s e d wi t h o u tSa ms u n g s a u t h o r i z a t i o n ...

Page 58: ... Q1 9 1 9 System Wire Diagram 1 Housing Front This Document can not be used without Samsung s authorization TSP Cable MIC L MIC R LCD Cable LCD FPC Cable LED FPC LCD Power Sub B d FFC Cable Bluetooth Cable ...

Page 59: ...s Document can not be used without Samsung s authorization WLAN Ant FAN DMB Ant Cable SPK R Cable WLAN Module DMB Ant FAN Cable SPK L Cable HDD FPC Cable Inverter Cable WLAN Ant Cable SPK R Cable WLAN Cable DMB Ant Cable SPK L Cable Inverter Cable ...

Page 60: ...ge prevention Do not separate or disassemble the system even though system is shut down in a AC power supplies In that situation system could be damaged The electricity could be generated in winter or a dry space prepare the leakage prevention for the electricity when you try to disassemble Do not use in strong magnetic space Use the proper adapter and battery Insertion of including saline could c...

Page 61: ...SENS Q 1 11 2 11 References 2 Model Numbering Rule 1 CTO Computer Model Numbering System This Document can not be used without Samsung s authorization ...

Page 62: ...SENS Q 1 11 3 11 References This Document can not be used without Samsung s authorization ...

Page 63: ...SENS Q 1 11 4 11 References 2 Non CTO Computer Model Numbering System This Document can not be used without Samsung s authorization ...

Page 64: ...S Q 1 11 5 11 References 3 CPU Code table Code name Samsung CODE FSB L1 cache L2 cache clock speed Dothan 353 0902 001954 400MHz 32KB 1M 900MHz This Document can not be used without Samsung s authorization ...

Page 65: ...eads the first block of the boot sector which contains a very short program in the order of a few hundred bytes which will load and start running the operating system properly Bus Mastering Bus mastering is a feature that enables a CPU extension board or software controller connected to the bus to communicate directly with other devices on the bus without going through the CPU Although the CPU gen...

Page 66: ...ices can be installed In general a hard disk drive a floppy disk drive and a CD ROM drive are installed in the bays 5 25 and 3 5 inch bays are provided CMOS Abbreviation for Complementary Metal Oxide Semiconductor It consumes little power and operates on battery power The CMOS saves basic PC information such as the date time and system information A main board has a ROM and a CMOS The ROM contains...

Page 67: ...nes the resolution of a monitor DRAM SRAM The highly integrated memory includes two memory devices DRAM and SRAM Although DRAM requires power to maintain data the circuit density and capacity of DRAM is much higher than SRAM The unit capacity generally is in MB DVD Abbreviation for Digital Video Disk A DVD a large capacity media that can save up to 4 7GB of data Due to its high capacity it is usef...

Page 68: ...and hardware It is generally used to improve performance by updating the data saved on the BIOS or ROM on the main board DAC Abbreviation for Digital Analog Converter DAC converts a digital signal into analog WAN Wide Area Network This stands for wide area network A computer network that spans a wider area than does a local area network LAN Bluetooth A global initiative set up in May 1998 by Erics...

Page 69: ...erver to the client machine over the Internet SMP Symmetric Multi Processing SMP is a multiprocessor computer architecture where two or more identical processors are connected to a single shared main memory SMP systems allow any processor to work on any task no matter where the data for that task is located in memory SMP systems can easily move tasks between processors to efficiently balance the w...

Page 70: ... efficient as data can be transferred in a shorter time Address Bus The data bus used to specify the address of an input or output device or memory by the CPU Control Bus The data bus used to transmit control signals by the CPU so as to notify the storage device input or output of the current status or changes rpm revolutions per minute This refers to the speed of reading data saved on the platter...

Page 71: ...d Power Management specification ACPI establishes industry standard interfaces for OS directed configurations and power management on laptops desktops and servers ACPI has been adopted by Windows 98 and Windows 2000 Since ACPI efficiently manages the power consumption of the system and peripherals it is especially useful for notebook computers Wafer A round slice of silicon crystal used to create ...

Page 72: ...refers to a CPU that has dual processing cores within and has been developed by technology that incorporates two or more Intel Pentium based processing cores within a single processor This Document can not be used without Samsung s authorization ...

Page 73: ...e copy DOS booting by disk BIOS Update C phlash16 XXXX wph c x bbl mode 3 MICOM Update C up107 XXXX bin force Packing File C XXXX exe c x bbl XXXX exe is the packing file merging BIOS and MICOM TBD 2 Windows Mode Update Windosw booting Samsung Update Plus runs check update profile BIOS update click 3 BIOS spec list and check list guide 4 Delete Password This Document can not be used without Samsun...