Samsung SBB-IS08E, User Manual

Page 1: ...User Manual The color and the appearance may differ depending on the product and the specifications are subject to change without prior notice to improve the performance SBB IS08E IL015E IL025E ...

Page 2: ...moving the protective brackets 24 Assembling the cabinets 24 Precautions when handling the cabinets 25 Restrictions when installing cabinets 25 Connecting to cabinets 26 Connecting HDBT cables 26 Connecting DP cables for redundancy 26 Connecting RS232C cables for redundancy 27 Recommended number of devices for connection for each input voltage 27 Changing the Input source 28 Source 28 Using LED Si...

Page 3: ...age 75 Available buttons and features during photo playback 76 Available buttons and features during video playback 77 Supported Subtitle and Media play file formats 78 Subtitle 78 Supported image resolutions 78 Supported Video Formats 79 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Center 81 Testing the Product 81 Checking the Resolution and Frequency 81 Check the...

Page 4: ...se or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited Microsoft Windows are registered trademarks of Microsoft Corporation VESA DPM and DDC are registered trademarks of the Video Electronics Standards Association Ownership of all other trademarks is attributed to their due owner Before Using the Product Chapter 01 ...

Page 5: ...the power plug to a grounded power socket type 1 insulated devices only An electric shock or injury may result Do not bend or pull the power cord with force Be careful not to leave the power cord under a heavy object Damage to the cord may result in a fire or electric shock Do not place the power cord or product near heat sources A fire or electric shock may result Clean any dust around the pins o...

Page 6: ...pose the product to direct sunlight heat or a hot object such as a stove The product lifespan may be reduced or a fire may result Do not install the product within the reach of young children The product may fall and injure children Edible oil such as soybean oil can damage or deform the product Do not install the product in a kitchen or near a kitchen counter Caution Do not drop the product while...

Page 7: ...damaged cable Do not use or keep combustible spray or an inflammable substance near the product An explosion or fire may result Ensure the vents are not blocked by tablecloths or curtains An increased internal temperature may cause a fire Do not insert metallic objects chopsticks coins hairpins etc or objects that burn easily paper matches etc into the product via the vent or input output ports et...

Page 8: ...n or infants cannot reach If children have had the battery in their mouths consult your doctor immediately When replacing the battery insert it with the right polarity Otherwise the battery may become damaged or it may cause fire personal injury or damage due to leakage of the internal liquid Use only the specified standardized batteries and do not use a new battery and a used battery at the same ...

Page 9: ...ly controlled A View the power status of SBB IS08E Turn the product on or off B View the input source status of SBB IS08E Parts Description SOURCE Select the connected input source SERVICE Dedicated to service technicians RJ45 Connect to a network using the LAN cable USB Connect to a USB memory device DP OUT Connects to another SBB IS08E using a DP cable DVI IN Connects to a source device using a ...

Page 10: ...able This port can be used if an issue occurs with the HDBT video signal UART OUT Connect to the UART IN port on the previous cabinet UART IN Connect to the UART OUT port on the first cabinet and the UART IN port on the next cabinet This port can be used if an issue occurs with the HDBT control signal HDBT OUT Connect to the HDBT IN port on the previous cabinet HDBT IN Connect SBB IS08E to multipl...

Page 11: ...POWER OFF VOL CH MagicInfo Player I QZ 1 ABC 2 DEF 3 GHI 4 JKL 5 MNO 6 SYMBOL 0 PRS 7 TUV 8 WXY 9 MUTE DEL SOURCE CH LIST Power off the product Number buttons Enter the password in the OSD menu Mute the sound Unmuting the sound Press MUTE again or press the volume control VOL button Go to Home Launch Button Display or hide the onscreen display menu or return to the previous menu Power on the produ...

Page 12: ... different products To place batteries in the remote control Press a button on the remote control pointing at the sensor on the front of the product to perform the corresponding function Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled Use the remote control within 7 m to 10 m from the sensor on t...

Page 13: ... 7 8 Pin No Standard Color Signal 1 White and orange TX 2 Orange TX 3 White and green RX 4 Blue NC 5 White and blue NC 6 Green RX 7 White and brown NC 8 Brown NC Connector RJ45 Direct LAN cable PC to HUB RJ45 RJ45 MDC HUB P1 P1 P2 P2 Signal P1 P2 Signal TX 1 1 TX TX 2 2 TX RX 3 3 RX RX 6 6 RX ...

Page 14: ...AN cable PC to PC RJ45 P1 P2 Signal P1 P2 Signal TX 1 3 RX TX 2 6 RX RX 3 1 TX RX 6 2 TX Connection Connection 1 HDBT IN RJ45 HDBT OUT HDBT IN HDBT IN HDBT OUT Connection 2 RJ45 HDBT OUT UART IN HDBT IN UART OUT ...

Page 15: ... 0x5D 0 1 All communications take place in hexadecimals The checksum is calculated by adding up all values except the header If a checksum adds up to be more than 2 digits as shown below 11 FF 01 01 112 the first digit is removed E g Power On ID 0 Header Command ID Data length Data 1 Checksum 0xAA 0x11 1 Power Header Command ID Data length Data 1 12 0xAA 0x11 1 1 To control all devices connected b...

Page 16: ...xFF 3 N 0x11 ERR ERR A code showing what error has occurred Input source control Function The input source of a product can be changed using a PC Viewing input source state Get Input Source Status Header Command ID Data length Checksum 0xAA 0x14 0 Setting the input source Set Input Source Header Command ID Data length Data Checksum 0xAA 0x14 1 Input Source Input Source An input source code to be s...

Page 17: ...n the Video Wall function is enabled Viewing screen status Get Screen Mode Status Header Command ID Data length Checksum 0xAA 0x18 0 Setting the picture size Set Picture Size Header Command ID Data length Data Checksum 0xAA 0x18 1 Screen Mode Screen Mode A code that sets the product status 0x01 16 9 0x04 Zoom 0x31 Wide Zoom 0x0B 4 3 Ack Header Command ID Data length Ack Nak r CMD Val1 Checksum 0xA...

Page 18: ...5D 0 Enabling or disabling safety lock Set Safety Lock Enable Disable Header Command ID Data length Data Checksum 0xAA 0x5D 1 Safety Lock Safety Lock Safety lock code to be set on a product 1 ON 0 OFF Ack Header Command ID Data length Ack Nak r CMD Val1 Checksum 0xAA 0xFF 3 A 0x5D Safety Lock Safety Lock Safety lock code to be set on a product Nak Header Command ID Data length Ack Nak r CMD Val1 C...

Page 19: ...nection may damage the product Check the types of ports at the back of the product you want to connect Connecting to a PC Do not connect the power cable before connecting all other cables Ensure you connect a source device first before connecting the power cable A PC can be connected to the product in a variety of ways Select a connection method suitable for your PC Connecting parts may differ in ...

Page 20: ...Connection Using an HDMI DVI Cable To properly display images from the computer that is connected to the product via an HDMI DVI cable make sure to configure the settings as follows Picture set each screen mode to Text under Picture Mode System General set HDMI Hot Plug to Off HDMI IN ...

Page 21: ...ng the product Some graphics cards that are not compliant with the DP standard may prevent the Windows Booting Bios screen from being displayed when the product is in power saving mode If this is the case make sure to turn on the product first before turning on your PC The DisplayPort interface DP IN on the product and the provided DP cable are designed based on the VESA standards Using a DP cable...

Page 22: ...on either the remote control or SBB IS08E to select the connected external device Connection Using an HDMI DVI Cable To properly play content saved on a video device that is connected to the product via an HDMI DVI cable make sure to configure the settings as follows You can use the DVI port on the product as an HDMI port by using a DVI HDMI adapter Picture set each screen mode to Video Image unde...

Page 23: ...r of the external device about the HDMI version and if out of date request an upgrade Be sure to use an HDMI cable with a thickness of 14 mm or less Be sure to purchase a certified HDMI cable Otherwise the picture may not display or a connection error may occur A basic high speed HDMI cable or one with ethernet is recommended This product does not support the ethernet function via HDMI HDMI IN Con...

Page 24: ...ove quality Removing the protective brackets Assembling the cabinets DP OUT DP IN HDBT OUT HDBT IN SWITCH UART OUT UART IN DP OUT DP IN HDBT OUT HDBT IN SWITCH UART OUT UART IN DP OUT DP IN HDBT OUT HDBT IN SWITCH UART OUT UART IN DP OUT DP IN HDBT OUT HDBT IN SWITCH UART OUT UART IN DP OUT DP IN HDBT OUT HDBT IN SWITCH UART OUT UART IN 1 4 2 3 ...

Page 25: ...ra care to ensure that the corners of a cabinet do not get damaged After removing the protective brackets do not place the product on the floor with the LED facing down Caution to prevent damage to the LED from static Do not touch the product without anti static gloves Restrictions when installing cabinets For each SBB IS08E a maximum of 18 IL015E devices or a maximum of 50 IL025E devices can be i...

Page 26: ...d then connect DP or stereo cables according to the following steps HDBT DP UART Connection 1 Connecting HDBT cables HDBT OUT HDBT IN HDBT IN HDBT OUT First cabinet Last cabinet SBB IS08E Connection 2 1 Connecting DP cables for redundancy DP OUT DP IN HDBT OUT HDBT IN First cabinet Last cabinet SBB IS08E If another display is connected to the DP OUT port on a cabinet the screen may not display pro...

Page 27: ...sing 110 V you can connect at most three IL015E devices To use IL025E devices with the same voltage connecting a maximum of four devices is recommended If using 220 V you can connect at most six IL015E devices To use IL025E devices with the same voltage connecting a maximum of eight devices is recommended Exceeding the recommended maximum number of devices can cause the circuit breaker of the prod...

Page 28: ...BB IS08E to select the connected external device The screen may not display correctly if an incorrect source is selected for the source device you want to convert to To view detailed information about connected source devices press the TOOLS button from the Source page Edit Name SOURCE Source TOOLS Edit Name ENTER E Customize the name of a connected external device The list can include the followi...

Page 29: ...r and Microsoft NET Framework 4 5 are installed on the computer before installing LED Signage Manager The LED Signage Manager software allows you to easily control multiple display devices from your computer For details on how to use the LED Signage Manager software refer to the Help after installing the software The LED Signage Manager software is available on the website Chapter 04 ...

Page 30: ...e sure the product is connected to the server Local Channel Play content in internal memory or from external memory Player HOME Player ENTER E Player Play a variety of content such as scheduled channels templates or files Clone Product ID Settings On OffTimer Ticker Network Status More settings Schedule Template The displayed image may differ depending on the model This feature is provided in Supp...

Page 31: ...rst configure the server Network Settings before device approval 1 Access the server you have assigned to your device 2 Enter your ID and password to log in 3 Select Device from the top menu bar 4 Select Lite from the menus on the left 5 Select Unapproved from the sub menus of Lite 6 Select the Approve button for your device from the list of unapproved Lite devices ...

Page 32: ...le refer to the MagicInfo Lite Server user s manual If a device is deleted from the list of devices approved by the server the device will reboot to reset its settings Setting the current time A schedule may not run if the time set on the device is different from the server s current time 1 Go to the tabs Device Time 2 Select your device 3 Select Clock Set and sync the time with the server When co...

Page 33: ...er Network Settings before device approval 1 Access the server you have assigned to your device 2 Enter your ID and password to log in 3 Select Device from the top menu bar 4 Select Premium from the menus on the left 5 Select Unapproved from the sub menus of Premium 6 Select the Approve button for your device from the list of unapproved Premium devices ...

Page 34: ...refer to the MagicInfo Premium Server user s manual If a device is deleted from the list of devices approved by the server the device will reboot to reset its settings Setting the current time A schedule may not run if the time set on the device is different from the server s current time 1 Go to the tabs Device Time 2 Select your device 3 Select Clock Set and sync the time with the server When co...

Page 35: ... channel that was configured in the product 1 Select Local Channel from the Player menu The No channel message appears if no channel has been registered in Local Channel 2 Local Channel will run Network File Content files included in schedules that have been downloaded through MagicInfo Server are displayed My Templates Play a template in My Templates stored in the internal memory of the product P...

Page 36: ...rch for a desired content list All Video Image PDF Flash Office My Templates Sort By Specify the content sort criterion File name Recently Played Options Menu items in the Player page Option Name Operations Play Selected Select and play desired content Send Copy content to another storage device Delete Delete desired content Settings Configure detailed properties of content See the following page ...

Page 37: ... or Image Full Screen Original Size Screen Fit If Picture Size is set to PDF or Office Full Screen Original Size This feature is only available for Video Image PDF and Office files Display Duration Set the duration for each page in a slideshow This feature is only available for Image PDF Flash and Office files Transition Effect Configure transition effects between pages or scenes in a slideshow or...

Page 38: ...ent will be displayed if you run a channel while no programs are scheduled on the channel None My Templates Safely Remove Safely removes USB memory Reset Restore all the values under Settings to the default when the product was purchased ...

Page 39: ... Channel Local Channel playback CH Number Number assigned to the channel currently playing Only applicable during Network Channel Local Channel playback CH Name Name of the channel currently playing Only applicable during Network Channel Local Channel playback Software Version Displays the software version of a device MAC ID Displays the original identification number of a device Tags Tag settings...

Page 40: ...ay differ depending on the model SBB IS08E does not support the sound function Press the TOOLS button on the remote control during content playback to configure settings such as Playlist and Repeat Playlist View a list of content items currently playing Repeat Set the repeat mode One All Repeat ...

Page 41: ...layback restrictions A maximum of two video files Video can be played simultaneously In portrait playback mode only one video file can be played at a time More than one Flash file cannot be played For Office files PPT and Word files and PDF files only one file type is supported at a time LFD lfd files are not supported Template files and LFD lfd files Restrictions Ensure a distributed folder conte...

Page 42: ... rate fps Bit rate Mbps avi mkv asf wmv mp4 mov 3gp vro mpg mpeg ts tp trp flv vob svi m2ts mts divx AVI MKV ASF MP4 3GP VRO VOB PS TS DivX 3 11 4 x 5 x 6 x 1920 x 1080 6 30 30 MPEG4 SP ASP H 264 BP MP HP Motion JPEG Window Media Video v9 MPEG2 MPEG1 VP6 640 x 480 4 ...

Page 43: ...1280 x 720 60 frame max Above 1280 x 720 30 frame max GMC 2 or higher is not supported Supports only BD MVC Spec Only one video file can play at a time if video files on the monitor use incompatible codecs or the resolution is 1080 x 1920 When a single video file is playing Seamless mode is not supported under the following conditions Incompatible codec MVC VP3 MJPEG Incompatible codec Incompatibl...

Page 44: ...e 97 Office 2007 Functions not supported Animation effect 3D shapes which will be displayed in 2D Header and footer some subitems are not supported Word Art Align A group alignment error may occur Office 2007 SmartArt is not fully supported 97 out of 115 subitems are supported Object insertion Half width characters Letter spacing Charts Vertical text some subitems are not supported Slide notes and...

Page 45: ...nment error may occur 3D shapes which will be displayed in 2D Office 2007 SmartArt is not fully supported 97 out of 115 subitems are supported Charts Half width characters Letter spacing Vertical text some subitems are not supported Slide notes and handout Creation editing playback are only available in Template Supported in Network Channel and Local Channel Compatible document file formats Extens...

Page 46: ...le your content on a local channel or edit existing channels Schedule Add Program Schedule your content on CH 2 Schedule your content on CH 3 Available features in the Schedule page The Schedule page provides the following features Type Local Add or edit schedules Network View the network schedule configured on the server Device Display the name of a connected storage device This option only activ...

Page 47: ...ule Change settings for a configured channel schedule such as content the duration and the schedule name 1 Select a channel to edit 2 From a channel schedule select the video or photo you want to edit Deleting content Place the cursor over the desired content and then press the E button to delete it Move to the far right end of the content list Click the button to add content or change the playbac...

Page 48: ...emplate Sort the template list using the following criteria Market Orientation Landscape Select this mode when using the product in landscape orientation Portrait Select this mode when using the product in portrait orientation 1 Select a template from the provided sample templates New town interior design Sustainble evolution unfolods tomorrw s design bg_co Background Screen Background Music Selec...

Page 49: ...e alignment mode Scroll Specify the scroll direction speed for the message Hide Element Display or hide a message Selecting Hide does not reset the message settings Reset Reset all settings in Font option to default settings Inserting content such as videos photos and PDF files picture1 jpg Edit Content Default Duration Hide Element Show Aspect Ratio Mute Item s selected Select to delete Select in...

Page 50: ...ng It will disappear after 20 seconds 1 Preview the created template using the Preview feature 2 To save the template press the Save button 3 Configure Template Name and Storage Save Duration Template Name Storage 23 59 59 Template01 Internal Save Cancel 4 Press the Save button to finish creating the content ...

Page 51: ...No cloning file found on the external storage device Export this device s settings to the external storage device message appears When a duplicate file is found on the external storage device 1 Connect the external storage device then run the Clone Product function 2 The Cloning file found Please select an option message appears Run the Import from External Storage or Export to External Storage fu...

Page 52: ...ress u d to select a number and press E Enter the number you want using the number buttons on the remote control PC Connection Cable Select the cable currently connected to the computer and product RJ45 LAN cable Communicate with LED Signage Manager via the RJ45 cable Device ID Auto Set Automatically assign an ID to the set connected via the RJ45 cable When multiple devices are connected enable th...

Page 53: ...53 Network Status HOME Network Status ENTER E Network Status The displayed image may differ depending on the model Check the current network and Internet connection ...

Page 54: ...y fields Volume Set the desired volume level Use the left and right arrow buttons to change the volume level SBB IS08E does not support the sound function Source Select the input source of your choice Content when the Source is set to Internal USB From the connected USB device or the internal memory device select a folder containing the video or photo file that will be played when the product turn...

Page 55: ...gement Timer will be disabled during a period specified as a holiday Add Holiday Specify the period you want to add as a holiday Select the start and end dates of the holiday you want to add using the u d buttons and click the Save button The period will be added to the list of holidays Start Set the start date of the holiday End Set the end date of the holiday Delete Delete selected items from th...

Page 56: ...e text on the screen Off On Message Enter a message to display on the screen Time Set the Start Time and End Time to display a Message Font Options Specify the text font and color for the message Position Select an orientation to display a Message Scroll Specify the scroll Direction and Speed for the message Preview Preview configured caption settings ...

Page 57: ...57 More settings HOME More settings ENTER E More settings The displayed image may differ depending on the model The picture settings menu appears ...

Page 58: ...ct ID Settings On OffTimer Ticker Network Status More settings The displayed image may differ depending on the model For details on how to use the URL Launcher feature contact the dealer the product was purchased from To use the URL Launcher feature set Play via to URL Launcher in System Signage Player ...

Page 59: ... Contrast Brightness Sharpness Color or Tint G R the OSD will be adjusted accordingly You can adjust and store settings for each external device you have connected to an input on the product Lowering picture brightness reduces power consumption Color Temperature Adjust the color temperature Red Green Blue Range 2800K 10000K Enabled when Color Tone is set to Off White Balance 2 Point Adjust the col...

Page 60: ...tion Video Image Picture Options Color Tone Settings can be adjusted and stored for each external device connected to an input on the product Digital Clean View If the broadcast signal received by your product is weak you can activate the Digital Clean View feature to reduce any static and ghosting that may appear on the screen Received signal intensity is the strongest when the bar is green When ...

Page 61: ...reen Fit or Custom follow these steps Zoom Position Adjusts the picture zoom and position This option is available when the input source is set to HDMI 1080i 1080p DVI or DisplayPort Picture Size must be set to Custom for the option to be available Custom under Picture Size is only enabled when Picture Mode is set to Video Image while in DVI or DisplayPort mode If you want to reset the picture to ...

Page 62: ... Display or hide the MDC OSD when controlling devices using LED Signage Manager Download Status Message Select to display the status when downloading content from a server or other device Menu Language Set the menu language A change to the language setting will only be applied to the onscreen menu display It will not be applied to other functions on your PC Reset OnScreen Display This option retur...

Page 63: ...t Service Provider Close Retry IP Settings The displayed image may differ depending on the model Network Settings MENU m Network Network Settings ENTER E Configure network settings to use various smart hub features such as Internet search content sharing through a home network and feature updates Network Settings Select your network type Network type Wired Connect You can connect your Device to th...

Page 64: ... cable See the diagram below Note that the wall outlet is attached to a modem or router elsewhere in your house The LAN Port on the Wall LAN LAN Cable RJ45 If you have a Dynamic Network you should use an ADSL modem or router that supports the Dynamic Host Configuration Protocol DHCP Modems and routers that support DHCP automatically provide the IP address subnet mask gateway and DNS values your pr...

Page 65: ...ork Connection Values To view the Network connection values on most Windows computers follow these steps 1 Right click the Network icon on the bottom right of the screen 2 In the pop up menu that appears click Status 3 On the dialog that appears click the Support tab 4 On the Support Tab click the Details button The Network connection values are displayed How to set up manually 1 Set Network type ...

Page 66: ...ver IP address and port number Use 7001 as the port number If unable to connect to the server using port number 7001 check with your server administrator to find the correct port number and then change the port number MagicInfo Mode Select the appropriate MagicInfo Mode depending on the environment where you are using the product Lite Premium Server Access Select a method to connect the server net...

Page 67: ...rce Switching Auto Source Switching When the Auto Source Switching is On the display video source will automatically be searched for active video The Primary Source selection will be activated if the current video source is not recognized Secondary Source selection will become active if no primary video source is available If both the primary and secondary input sources are not recognized the disp...

Page 68: ... is in power saving mode The product will automatically power off at a specified time The time can be changed as required Auto Power Off The product will automatically turn off if you don t press a button on the remote or touch a button on product front panel within select hours to prevent overheating Device Manager Keyboard Settings Connecting a keyboard to the product displays the Keyboard Setti...

Page 69: ... s Power button to turn on the device while Safety Lock is enabled USB Auto Play Lock Select whether to automatically play MagicInfo content saved on a connected USB device General Smart Security The security provided to protect your display device and connected storage devices against viruses includes HDMI Hot Plug This feature is used to activate the time delay to turn on a DVI HDMI source devic...

Page 70: ...his information when your product does not work properly or when you want to upgrade the software You can find information regarding our call centers and how to download products and software Contact Samsung and find the product Model Code and Software Version Go to Home Accessible using the HOME button on the remote control Reset All This option returns all the current settings for a display to t...

Page 71: ...s not damaged or lost Samsung Electronics is not liable for any damage or loss of data Do not remove a USB device while it is loading If a USB device is connected using a USB extension cable the USB device may not be recognized or files saved on the device may not be able to be read If the product does not recognize a connected USB device the files on the USB device may be corrupted or may not be ...

Page 72: ...ection Time Power saving mode on some external hard disk drives may automatically deactivate after connecting to the product File system and formats Media play may not function properly with unlicensed multimedia files Media Transfer Protocol MTP is not supported Supported file systems include FAT16 FAT32 and NTFS read only Media play supports the sequential JPEG format It does not support the pro...

Page 73: ...USB device connect the USB device to a USB port on the product Removing a USB device Removing a USB device from Source 1 Press SOURCE on the remote control Alternatively go to Source using the OSD menu SOURCE Source 2 Select USB from Source and then press the TOOLS button on the remote control The Options menu is displayed 3 Select Remove USB and wait until the USB device is disconnected The USB d...

Page 74: ... features Sort by Rearrange the media content list under the selected file format in a desired view mode This menu item is not available if Filter is set to All Filter Among Photos and Videos content saved on a storage device view content files under a desired file format only Options This menu item is not available if Filter is set to All ...

Page 75: ...ect and play desired content from the media content list c c Send Send media content to another storage device This is similar to the copy feature on PCs c c Index Select an index to conveniently locate media content if a storage device contains a lot of media content Provided indices include dates and alphanumeric characters This menu item is not available if Sort by is set to Folder c c ...

Page 76: ...gs Option Name Operations Slideshow Settings Speed Change the slideshow speed Effects Apply transition effects between photos Rotate Rotate photos Zoom Zoom in on photos up to 4x Send Send open photos to another storage device This is similar to the copy feature on PCs Information View information about a file Pressing the INFO button while a device name is selected will display information about ...

Page 77: ... scene Thumbnails is not available if 1 the thumbnail of the video is not extracted yet 2 the video contains audio only or 3 the video play time is shorter than 60 seconds Chapter Titles Select and play another video in the same folder Time Bar You can use the l and r buttons to scan through the file in 10 second intervals or enter a specific time value to jump to that point in the video Subtitle ...

Page 78: ... SubStation Alpha ssa Advanced SubStation Alpha ass Powerdivx psb Xsub Container AVI SubStation Alpha Container MKV Advanced SubStation Alpha Container MKV SubRip Container MKV MPEG 4 timed text Container MP4 Supported image resolutions File Extension Type Resolution jpg jpeg JPEG 15360 x 8640 png PNG 1920 x 1080 bmp BMP 1920 x 1080 mpo MPO 15360 x 8640 ...

Page 79: ...nction is not supported You may experience file stuttering while playing a video through a network connection The menu may take longer to appear if the video s bit rate exceeds 10Mbps Some USB digital camera devices may not be compatible with the player Video Decoder Supports up to H 264 Level 4 1 H 264 FMO ASO RS VC1 SP MP AP L4 and AVCHD are not supported For all Video codecs except MVC VP8 VP6 ...

Page 80: ... asf wmv mp4 mov 3gp vro mpg mpeg ts tp trp mov flv vob svi m2ts mts divx AVI MKV ASF MP4 3GP VRO VOB PS TS DivX 3 11 4 x 5 x 6 x 1920 x 1080 6 30 30 MPEG4 SP ASP H 264 BP MP HP Motion JPEG Window Media Video v9 MPEG2 MPEG1 VP6 640 x 480 4 MVC 1920 x 1080 24 25 30 40 webm WebM VP8 6 30 8 ...

Page 81: ...n remains blank while the power LED blinks even when the product is correctly connected to a PC perform product testing 1 Power off both the PC and product 2 Disconnect all the cables from the product 3 Power on the product 4 If No Signal is displayed the product is operating normally Checking the Resolution and Frequency Not Optimum Mode will briefly be displayed if a mode that exceeds a supporte...

Page 82: ... the graphics card or computer manufacturer for further details about how to adjust the screen settings Screen issue The power LED is off The screen will not switch on Make sure that the power cord is connected No Signal is displayed on the screen Check that the product is connected correctly with a cable Check that the device connected to the product is powered on Not Optimum Mode is displayed Th...

Page 83: ...ve the mouse to return to the previous screen The product will turn off automatically Go to System and make sure Sleep Timer is set to Off If a PC is connected to the product check the power status of the PC Make sure the power cable is connected properly to the product and power outlet If the signal from a connected device is not detected the product automatically turns off after 10 to 15 minutes...

Page 84: ...is a defect in DATA SOURCE DRIVER IC on the monitor Contact a Samsung Service Center to resolve the issue The display looks unstable and then freezes The screen may freeze when a resolution other than the recommended resolution is used or if the signal is not stable To resolve the issue change the PC resolution to the recommended resolution The screen cannot be displayed in full screen A scaled SD...

Page 85: ...use choppy video playback Make sure cables are flexible enough to ensure durability When mounting the product onto a wall it is recommended to use right angle cables Small particles are found on the edges of the product The particles are part of the product design The product is not defective When I try to change the PC resolution a message The defined resolution is not currently supported appears...

Page 86: ...al jack may be disconnected Contact your nearest service center to have the product serviced In power saving mode when the input source is DisplayPort PC display settings cannot be saved Go to System General and set Max Power Saving to Off Alternatively configure the PC display output settings again Ensure the set is turned on When booting the PC with the input source set to DisplayPort the BIOS a...

Page 87: ...y in Monitor Settings Windows 8 Go to Settings Control Panel Appearance and Personalization Display Adjust resolution Advanced Settings Monitor and adjust the frequency in Monitor Settings How can I change the resolution Windows XP Go to Control Panel Appearance and Themes Display Settings and adjust the resolution Windows ME 2000 Go to Control Panel Display Settings and adjust the resolution Wind...

Page 88: ...tings or BIOS SETUP on the PC Windows Vista Set power saving mode in Control Panel Appearance and Personalization Personalize Screen Saver Settings or BIOS SETUP on the PC Windows 7 Set power saving mode in Control Panel Appearance and Personalization Personalize Screen Saver Settings or BIOS SETUP on the PC Windows 8 Set power saving mode in Settings Control Panel Appearance and Personalization P...

Page 89: ...y AC 100 to 240 VAC 10 60 50 Hz 3 Hz Refer to the label at the back of the product as the standard voltage can vary in different countries Environmental considerations Operating Temperature 32 F 104 F 0 C 40 C Humidity 10 80 non condensing Storage Temperature 4 F 113 F 20 C 45 C Humidity 5 95 non condensing Supported models IL015E IL025E Chapter 09 ...

Page 90: ... 100 to 240 VAC 10 Line input freq range 60 50 Hz 3 Hz Environmental considerations Operating Temperature 32 F 104 F 0 C 40 C Humidity 10 80 non condensing Storage Temperature 4 F 113 F 20 C 45 C Humidity 5 95 non condensing Plug and Play This monitor can be installed and used with any Plug and Play compatible systems Two way data exchange between the monitor and PC system optimizes the monitor se...

Page 91: ...ith a power saving function PowerSaver Normal Operation Power saving mode SOG Signal Not Support the DPM Mode Power off Rating Typical Max Power Indicator SBB IS08E Off Blinking On Power Consumption 25 W 20 W 28 W 0 5 W 0 5 W IL015E 200 W 70 W 210 W 5 W IL025E 140 W 50 W 150 W The displayed power consumption level can vary in different operating conditions or when settings are changed SOG Sync On ...

Page 92: ...if a signal that belongs to the following standard signal modes is transmitted from your PC If the signal transmitted from the PC does not belong to the standard signal modes the screen may be blank with the power LED on In such a case change the settings according to the following table by referring to the graphics card user manual Resolution Horizontal Frequency kHz Vertical Frequency Hz Pixel C...

Page 93: ...0 85 500 VESA 1440 x 900 55 935 59 887 106 500 VESA 1600 x 900 60 000 60 000 108 000 VESA 1680 x 1050 65 290 59 954 146 250 VESA 1920 x 1080 67 500 60 000 148 500 Horizontal Frequency The time required to scan a single line from the left to the right side of the screen is called a horizontal cycle The reciprocal number of a horizontal cycle is called horizontal frequency Horizontal frequency is me...

Page 94: ...mer requests software installation and setup for the product If a service technician removes cleans dusts or foreign materials inside of the product If customer requests an installation additionally after purchasing a product through home shopping or online A Product damage caused by customer s fault Product damage caused by customer s mishandling or wrong repair If a product damage is caused by E...

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