6
Resolving Technical Problems
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Please consult the following table BEFORE contacting your dealer or local SAMSUNG
☛
representative.
The software installation failed
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Check that your hard disk is not full
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The installation floppy disk may be corrupted.
Repeat the installation with the backup floppy disk.
After installing the device driver, your system start-up
program may take more time than expected. If it does not
start-up after 60 seconds, verify your AUTOEXEC. BAT file
and, if necessary, contact your local computer dealer.
I re-booted my PC and it paused during
the start-up program.
Problem
Meaning / Solution
◆
When the program of Windows 95 is broken up, re-stall
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it as the computer can not read the program anymore.
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Verify the connections between the drive and your PC.
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Check that the 40-pin flat cable is connected to an IDE
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interface (some PCs are equipped with an SCSI disk
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interface)
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Verify your AUTOEXEC. BAT file. Go to page 6 for
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the verification procedure.
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Check the LASTDRIVE = command in the CONFIG. SYS
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file. The specified letter must take the CD-ROM volume
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into account. If you do not know which letter is assigned
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to the CD-ROM, enter Z.
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Using the documentation provided with your PC, check
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that the IDE hard disk is set up in MASTER mode.
I installed the software and re-
booted my PC. The CD-ROM drive
icon/directory still does not appear.
The drive may not be installed correctly. Verify the
physical installation.
The disc tray does not open.
If you have installed the
CD-ROM drive ...
Then ...
And the software
Re-boot your PC.
Install the software
following the instructions
on page 5
In the File Manager, the CD-ROM icon
does not display.
And have not installed the
software
