4. Alignment and Troubleshooting
4.2.2. Error Code and Troubleshooting
NOTE
Some messages may not appear on the display depending on the options or models.
•
SCX-340xF/ 340xFW/ 340xFH (4 in 1)
Messages appear on the control panel display to indicate the machine’s status or errors.
•
SCX-340x/ 340xW (3 in 1)
These models have not the LCD. If machine has error, it is hard to know which kinds of error is happened.
In case of this, machine supports error code display mode.
-
[Enter Error Code Display Mode]
Press button continuously as following key sequence :
Power > Up > Down > Power > Power
NOTE
▪
Machine only display error code in idle mode. In other word, machine can’t print when it is working.
▪
Button interval time between each key sequence is 2 seconds below.
▪
Machine automatically returns to idle mode after power off/on.
-
[Exit Error Code Display Mode]
In order to exit error code mode, there are two kinds of method.
▪
By pressing cancel key : Whenever you press cancel key during error codes are displayed, then return to
idle mode.
▪
Automatically return : Machine will return idle mode after all error codes are displayed.
Error Code
Error Message
Troubleshooting
C2-1110
Prepare new cartridge
Page 4–35
C2-1120
Replace new cartridge
Page 4–35
C2-1140
Replace new cartridge
Page 4–35
C2-1410
Install toner cartridge
Page 4–35
C2-1510
Not Compatible Toner cartridge
Page 4–36
C2–1710
Error: #C2-1710 Call for Service
Page 4–35
C2–1711
Error: #C2-1711 Call for Service
Page 4–35
C2–1712
Error: #C2-1712 Call for Service
Page 4–35
M2-1110
Paper Jam inside machine
Page 4–36
M2–1116
Paper jam or empty
Page 4–36
M2–1317
Paper Jam inside machine
Page 4–37
S1-5221
Install wireless NIC
Page 4–37
S2-4110
Door open Close it
Page 4–38
S3–3121
Scanner Locked.
Page 4–39
S6-3123
Network Problem: IP Conflict
Page 4–40
U1-2320
Error #U1-2320 Turn off then on
Page 4–40
U1-2330
Error #U1-2330 Turn off then on
Page 4–40
U1-2340
Error #U1-2340 Turn off then on
Page 4–40
U2-1112
Error #U2-1112 Turn off then on
Page 4–41
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