4. Alignment and Troubleshooting
4-33
Samsung Electronics
Service Manual
SCX-483x/5x3x series
4.2.2 Error Message and Troubleshooting
Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables
below to understand the messages’ and their meaning, and correct the problem, if necessary.
NOTE - Some messages may not appear on the display depending on the options or models.
Error Code
Error Message
Troubleshooting
Page
A1-1110
Error #A1-1110: Turn off then on.
4-35 page
C1-1110
C1-1120
Prepare new cartridge
Replace new cartridge
4-36 page
C1-1410
C1-1411
Install toner cartridge.
4-36 page
C1-1512
Not Compatible Toner cartridge.
4-37 page
H1-1210
Paper jam in Tray2.
4-37 page
H1-1222
Pulled Out Tray2 Cassette.
4-37 page
H1-1252
Paper is empty in Tray2.
4-38 page
M1-1010
M1-1110
Paper Jam in Tray1.
4-38 page
M1-1210
Paper Jam in Tray2.
4-38 page
M1-1610
Paper Jam in MP tray.
4-39 page
M1-2210
Tray2 Door Open. Close it.
4-39 page
M1-3221
Not installed Tray2
4-39 page
M1-5112
Paper is empty in tray 1.
4-40 page
M1-5212
Paper is empty in tray 2.
4-38 page
M1-5612
Paper Empty in MP Tray.
4-41 page
M2-1110
Paper Jam inside machine.
4-42 page
M2-2310
Paper Jam bottom of duplex.
4-43 page
M3-1110
Paper Jam in exit area.
4-43 page
M3-2130
Output bin full. Remove paper.
4-44 page
S1-2411
Error #S1-2411 Turn off then on.
4-45 page
S2-4110
Door open. Close it.
4-45 page
S3-3121
Scanner Locked.
4-46 page
S4-2111
S4-2112
Memory Full. Remove Job.
4-46 page
S6-3123
Network Problem: IP Con ict.
4-46 page
S6-3128
802.1x Network Error.
4-47 page
U1-2320
Error #U1-2320 Turn off then on.
4-47 page
U1-2330
Error #U1-2330 Turn off then on.
4-48 page
